I regret the moment I stepped at this body shop, this people kept my truck for almost 3 months, no…read morecommunication, lying all the time, this woman Ashley is the worst, stay away from this place.

had the same experience as the previous comment, stay far away from this place if you want your car…read moreto be in respectable condition. My new door was damaged after they put it back on an old broken hinge and now I am extremely disappointed in how my car looks. There are pin holes all throughout my paint, the paint job quality was very low. The customer service was beyond disappointing and the staff is very rude. They constantly want to argue. The owner came to look at it and told me that the door was "within tolerance". Does this door appear to be "within tolerance" to you? or does it look bent? (dark blue car in their photos section)

My experience was excellent with this shop, they were friendly, accurate with work, time and…read morequality of their work was also amazing. Price was also very reasonable after shopping around I am so grateful to have found and chose them!

If you want Sh*tty Window tint this is place for you…read more Don't get me wrong the person who guided me through the service was very respectable, he had excellent service and mannerism. But the person who did the actual tint didn't do it up to par. I don't like causing problems but when it's about things that I'm paying for , it's serious. I did not receive quality service or the service I asked for and I provided evidence. In the Agreement for tinting it never said no refunds, and I have the receipt. When I First got the window tinted he said it looks foggy and it will clear up, I waited a couple days and it looked horrible still. I asked if I can come in to redo them or I would want my money back and then he said he can't refund but he'll try to do it again, and it's not his fault if tint doesn't come out perfect, so then I said I'll wash the car or anything to make sure we get the best results. I showed up the next day and my appointment got cancelled 3 mins before my appointment at 8 am and it was very unprofessional. I came in the next day and wasn't greeted or anything, I felt rude energy and God knows I'm a man of good and don't let people energy affect me. When my tinting was redone he didn't show me the work, he just gave me the key and told me the car was outside and basically blocked me out from checking the vehicle and saying another complaint. So this time instead of going to them I took it to Capital One because that is unfair. Now I Have to pay someone else to redo them and remove the tint they installed because It was cheap quality. They even tried to reach out personally and kept calling my phone unprofessionally when they needed to call through the company phone number. They took my phone number from signed paper work and used it and that is illegal.

My wife's car was hit on the interstate. Damage was extensive, but body only. We had it at a big…read morecorporate body shop, while we fought with the insurance company. Big shop eyeballed it and gave us a high estimate and said it would likely go up by another $1k once they did the tear down. Knowing we might have to pay for some of the damages, we took it out of there. My guys at Nick's Auto Repair told me about Jason. We took it there and by the end of the day, we had our estimate. Not only was it lower than the big shop, he committed to an invoice so detailed that it would help me in my issues with my insurance company. Big shop had estimated a minimum of three weeks to get it done. Jason got it done in six days. And it looks awesome. I hope to never need an auto body shop again, but if I do, Jason is my guy.

Jason took care of my sort of hard to track down parts need for my Scion Tc. I pulled up, told him…read morewhat I needed, he called a parts place right then and confirmed availability and ordered them for me. The next business day the parts were there and he took 10 minutes to install and I was off! My quote was right and he did a great job. Can roll my windows down care free now! Doesn't take credit cards but accepts cash, Venmo and checks.

They did a great repair on my car. My car looks brand new. I would trust them again with future…read morerepairs.

From the owner: At Uptown Luxury Collision, we specialize in restoring your vehicle to pre-accident condition with…read moreprecision, care, and craftsmanship. Our certified technicians use the latest equipment and OEM parts to ensure safety, performance, and a flawless finish. From minor dents to major collision repairs, we make the process smooth and stress-free.

I have 2 claims on my car and was told that it would be approximately 4 wks and I got it back in…read moreless than 2 weeks We were happy with the work everything Marlene V

Caliber Collision did an amazing job fixing my car!! Highly recommend and trusted with every…read morevehicle I have. They guys have been a blessing to me that is beyond words!!! Not just because they do an amazing job on my vehicles because or thier amazing Military and Veterans program! Show them some love during this quarantine!!

There are several MAACO locations in Charlotte. I want to ensure that I'm reviewing the exact…read morelocation, so I'm going to include the address here - because this review is going to be both GOOD and BAD - MAACO, Store # M1619, 5753 N Tryon St., Charlotte NC. Let me first say that when I took them the vehicle, it had a large crack across the windshield from one end to the other. I'd decided to wait until the painting was done to replace the windshield. It is a 2006 Honda Odessey van. I received the finished painted vehicle exactly when they said I would receive it. I'd changed the color from red to blue and they did an awesome paint job! I was very pleased. When I got the vehicle back on 10/17/25, I set up an appointment with Safelight to replace the windshield. They came to replace it at my house, but the repairman asked me to come outside after he'd been there for only 10 minutes. Outside, he asked me who'd painted the vehicle and when. I told him that MAACO painted it. He then informed me that whoever painted the vehicle evidently had trouble removing the windshield molding, so they just off broke all the molding - then glued it back onto the glass after they were done painting. He told me that I would have to get new molding before Safelight could perform the windshield replacement. And because it was an older vehicle, he said that I would have to search maybe a salvage yard for what I needed. He said that he wouldn't be able to replace the windshield until he had those replacement moldings. He also said that he was sure that it had to have happened when they painted the vehicle, and he pointed out places on the paint to make his case. He assured me that the new windshield price they quoted me would stay locked in until I could get this molding. The whole time that I worked with the MAACO rep, she was saying that if I had any issues whatsoever, just bring the vehicle back and they would correct it. I called her that same day after Safelight left and explained the problem. She said that she and the manager were going into a meeting and that she would call me back the next day; she didn't do that. After 2 days I called her back. She asked me to repeat the problem (although she said, the first time I called, she was writing it all down). She promised to get back with me by the end of the day - which she did. She said the manager asked that I take pictures of the windshield and send them to the email address she gave me - which I did. That was at least six business days ago. So here's the got ya. I'm a woman and I don't know much or anything about vehicles. But I would think windshield molding from a salvage yard for a 2006 van couldn't be that expensive - maybe $200 at the most? I paid that particular MAACO location $2,597.25 to paint that van. So MAACO, what you're telling me is you can't get up off of $200? I wasn't even expecting them to put the molding on - just pay for it. I would love to have made sure they knew that but I didn't get a chance because they ghosted me. So now, I don't have any problems whatsoever putting them on blast with consumers. Consumers, the only way we're going to start getting good/better customer service is to review these businesses! And please, make sure you just go to another location if you need any vehicle painting done. Also check reviews before you do. I'm a stickler about doing that but somehow missed that step this time. Now, I'm kicking my own butt for that.

I took my wife's vehicle in to get it painted and have the driver side fender put on they had my…read morewife's vehicle for about 2 weeks when I go and pick it up the vehicle is a darker color than it was and I've been trying to get it rectified but to no avail someone's supposed to have been calling me but still have not heard anything from anyone also run in the paint I tried to get that fixed and still haven't heard anything about it so beware you get what you pay for I guess I wish I had a number to call corporate but I can't find one at this time

Caliber Collision Goes Above and Beyond! After getting into…read morea fender bender, I took my vehicle to the Caliber Collision shop on University City Blvd and I'm so glad I did. The service was truly outstanding from start to finish. Right from the initial estimate, I could tell they ran a professional operation. The staff was friendly, knowledgeable and the technician Tamara took the time to thoroughly explain the repair process. Tamara made sure to go over every detail of the damage with me. The repair itself was flawless. Tamara and the technicians who worked on my vehicle are true craftsmen - the paintwork, body repair and overall finishing touches looked perfect, like the accident never even happened. You could not tell there had been any damage at all. They paid meticulous attention to every detail. What really impressed me most was the care they took to make the entire experience convenient. Those daily updates on my vehicle repairs were top tier! They arranged for a rental car, worked with my insurance company directly, and had my vehicle ready right when they promised. The upgraded customer service exceeded my expectations. I'd highly recommend this Caliber Collision location to anyone needing auto body repair or painting work. Their skills and service were second to none. Thanks to the entire team for going above and beyond - you have a customer for life! Easily deserving of 5 stars.

I stopped in as a walk-in, asking if they could take a look at minor damage to my paint. I wish I…read morecould recall the staff member who helped me but she was EXTREMELY helpful! She came out to take a look at the damage and was willing to buff the majority of the damage out for free. She explained that, because of the specific paint color, she wasn't able to touch up the paint but suggested that I contact the dealership. She informed me that touch up pins were about $20 and the dealership will have it in the exact color of my car. I was so grateful to find that the minor damage could be repaired for less than $20. I would ABSOLUTELY suggest this Caliber location became they are extremely helpful and willing to do what they can to help rather than trying to nickel and dime people who are already in a stressful situation!!