My 2025 RAV4 hybrid was struck by another vehicle…read more I had shopped around several years ago at different collision/auto body shops after I struck a deer. I chose CarsMetrics and had an excellent experience with them on South Boulevard. So, it was a "no-brainer" ,I was heading back to CarsMetrics to see what they would say, regarding the damage this time. Jeff, who amazingly gave me my stay few years ago, was also working the day I stopped by this time. He was FANTASTIC to work with. Communication was impeccable, turn around time for the work serviced was faster than expected, and I feel the value was very good in this market/economy. I would not hesitate to use CarsMetrics again.

Their price to fix the rear spoiler on my Land Rover Discovery was almost half the estimate from…read moreLuxury Collision down the street from them. The car was ready in a few days. I had some sensors that needed to be reset and they took care of that. They also buffed out some scratches near my rear license plate for free. Josh communicated with me very well. I highly recommend CarsMetrics!

I regret the moment I stepped at this body shop, this people kept my truck for almost 3 months, no…read morecommunication, lying all the time, this woman Ashley is the worst, stay away from this place.

had the same experience as the previous comment, stay far away from this place if you want your car…read moreto be in respectable condition. My new door was damaged after they put it back on an old broken hinge and now I am extremely disappointed in how my car looks. There are pin holes all throughout my paint, the paint job quality was very low. The customer service was beyond disappointing and the staff is very rude. They constantly want to argue. The owner came to look at it and told me that the door was "within tolerance". Does this door appear to be "within tolerance" to you? or does it look bent? (dark blue car in their photos section)

My experience was excellent with this shop, they were friendly, accurate with work, time and…read morequality of their work was also amazing. Price was also very reasonable after shopping around I am so grateful to have found and chose them!

If you want Sh*tty Window tint this is place for you…read more Don't get me wrong the person who guided me through the service was very respectable, he had excellent service and mannerism. But the person who did the actual tint didn't do it up to par. I don't like causing problems but when it's about things that I'm paying for , it's serious. I did not receive quality service or the service I asked for and I provided evidence. In the Agreement for tinting it never said no refunds, and I have the receipt. When I First got the window tinted he said it looks foggy and it will clear up, I waited a couple days and it looked horrible still. I asked if I can come in to redo them or I would want my money back and then he said he can't refund but he'll try to do it again, and it's not his fault if tint doesn't come out perfect, so then I said I'll wash the car or anything to make sure we get the best results. I showed up the next day and my appointment got cancelled 3 mins before my appointment at 8 am and it was very unprofessional. I came in the next day and wasn't greeted or anything, I felt rude energy and God knows I'm a man of good and don't let people energy affect me. When my tinting was redone he didn't show me the work, he just gave me the key and told me the car was outside and basically blocked me out from checking the vehicle and saying another complaint. So this time instead of going to them I took it to Capital One because that is unfair. Now I Have to pay someone else to redo them and remove the tint they installed because It was cheap quality. They even tried to reach out personally and kept calling my phone unprofessionally when they needed to call through the company phone number. They took my phone number from signed paper work and used it and that is illegal.

Jason is so extremely helpful, fairly priced and quick! I would recommend this business to anyone…read morein need of car repair. Thank you so much for your help.

My wife's car was hit on the interstate. Damage was extensive, but body only. We had it at a big…read morecorporate body shop, while we fought with the insurance company. Big shop eyeballed it and gave us a high estimate and said it would likely go up by another $1k once they did the tear down. Knowing we might have to pay for some of the damages, we took it out of there. My guys at Nick's Auto Repair told me about Jason. We took it there and by the end of the day, we had our estimate. Not only was it lower than the big shop, he committed to an invoice so detailed that it would help me in my issues with my insurance company. Big shop had estimated a minimum of three weeks to get it done. Jason got it done in six days. And it looks awesome. I hope to never need an auto body shop again, but if I do, Jason is my guy.

They did a great repair on my car. My car looks brand new. I would trust them again with future…read morerepairs.

From the owner: At Uptown Luxury Collision, we specialize in restoring your vehicle to pre-accident condition with…read moreprecision, care, and craftsmanship. Our certified technicians use the latest equipment and OEM parts to ensure safety, performance, and a flawless finish. From minor dents to major collision repairs, we make the process smooth and stress-free.

I have 2 claims on my car and was told that it would be approximately 4 wks and I got it back in…read moreless than 2 weeks We were happy with the work everything Marlene V

Caliber Collision did an amazing job fixing my car!! Highly recommend and trusted with every…read morevehicle I have. They guys have been a blessing to me that is beyond words!!! Not just because they do an amazing job on my vehicles because or thier amazing Military and Veterans program! Show them some love during this quarantine!!

There are several MAACO locations in Charlotte. I want to ensure that I'm reviewing the exact…read morelocation, so I'm going to include the address here - because this review is going to be both GOOD and BAD - MAACO, Store # M1619, 5753 N Tryon St., Charlotte NC. Let me first say that when I took them the vehicle, it had a large crack across the windshield from one end to the other. I'd decided to wait until the painting was done to replace the windshield. It is a 2006 Honda Odessey van. I received the finished painted vehicle exactly when they said I would receive it. I'd changed the color from red to blue and they did an awesome paint job! I was very pleased. When I got the vehicle back on 10/17/25, I set up an appointment with Safelight to replace the windshield. They came to replace it at my house, but the repairman asked me to come outside after he'd been there for only 10 minutes. Outside, he asked me who'd painted the vehicle and when. I told him that MAACO painted it. He then informed me that whoever painted the vehicle evidently had trouble removing the windshield molding, so they just off broke all the molding - then glued it back onto the glass after they were done painting. He told me that I would have to get new molding before Safelight could perform the windshield replacement. And because it was an older vehicle, he said that I would have to search maybe a salvage yard for what I needed. He said that he wouldn't be able to replace the windshield until he had those replacement moldings. He also said that he was sure that it had to have happened when they painted the vehicle, and he pointed out places on the paint to make his case. He assured me that the new windshield price they quoted me would stay locked in until I could get this molding. The whole time that I worked with the MAACO rep, she was saying that if I had any issues whatsoever, just bring the vehicle back and they would correct it. I called her that same day after Safelight left and explained the problem. She said that she and the manager were going into a meeting and that she would call me back the next day; she didn't do that. After 2 days I called her back. She asked me to repeat the problem (although she said, the first time I called, she was writing it all down). She promised to get back with me by the end of the day - which she did. She said the manager asked that I take pictures of the windshield and send them to the email address she gave me - which I did. That was at least six business days ago. So here's the got ya. I'm a woman and I don't know much or anything about vehicles. But I would think windshield molding from a salvage yard for a 2006 van couldn't be that expensive - maybe $200 at the most? I paid that particular MAACO location $2,597.25 to paint that van. So MAACO, what you're telling me is you can't get up off of $200? I wasn't even expecting them to put the molding on - just pay for it. I would love to have made sure they knew that but I didn't get a chance because they ghosted me. So now, I don't have any problems whatsoever putting them on blast with consumers. Consumers, the only way we're going to start getting good/better customer service is to review these businesses! And please, make sure you just go to another location if you need any vehicle painting done. Also check reviews before you do. I'm a stickler about doing that but somehow missed that step this time. Now, I'm kicking my own butt for that.

I took my wife's vehicle in to get it painted and have the driver side fender put on they had my…read morewife's vehicle for about 2 weeks when I go and pick it up the vehicle is a darker color than it was and I've been trying to get it rectified but to no avail someone's supposed to have been calling me but still have not heard anything from anyone also run in the paint I tried to get that fixed and still haven't heard anything about it so beware you get what you pay for I guess I wish I had a number to call corporate but I can't find one at this time

Caliber Collision Goes Above and Beyond! After getting into…read morea fender bender, I took my vehicle to the Caliber Collision shop on University City Blvd and I'm so glad I did. The service was truly outstanding from start to finish. Right from the initial estimate, I could tell they ran a professional operation. The staff was friendly, knowledgeable and the technician Tamara took the time to thoroughly explain the repair process. Tamara made sure to go over every detail of the damage with me. The repair itself was flawless. Tamara and the technicians who worked on my vehicle are true craftsmen - the paintwork, body repair and overall finishing touches looked perfect, like the accident never even happened. You could not tell there had been any damage at all. They paid meticulous attention to every detail. What really impressed me most was the care they took to make the entire experience convenient. Those daily updates on my vehicle repairs were top tier! They arranged for a rental car, worked with my insurance company directly, and had my vehicle ready right when they promised. The upgraded customer service exceeded my expectations. I'd highly recommend this Caliber Collision location to anyone needing auto body repair or painting work. Their skills and service were second to none. Thanks to the entire team for going above and beyond - you have a customer for life! Easily deserving of 5 stars.

I stopped in as a walk-in, asking if they could take a look at minor damage to my paint. I wish I…read morecould recall the staff member who helped me but she was EXTREMELY helpful! She came out to take a look at the damage and was willing to buff the majority of the damage out for free. She explained that, because of the specific paint color, she wasn't able to touch up the paint but suggested that I contact the dealership. She informed me that touch up pins were about $20 and the dealership will have it in the exact color of my car. I was so grateful to find that the minor damage could be repaired for less than $20. I would ABSOLUTELY suggest this Caliber location became they are extremely helpful and willing to do what they can to help rather than trying to nickel and dime people who are already in a stressful situation!!

This was the first shop I went to in order to receive a quote for the repair of a scratch and dent…read morein my car. I was quoted over half of what ALL other shops and my insurance quoted the damage. They told me they were going to replace parts that don't need to be replaced at all, as well as they might even have to total my car. My car is currently valued at over 30k with about 6k worth of damages. Totaling my car is an absolute scam, and although they do have good reviews, there are also lots of reviews saying basically the same thing I'm saying here, but thank GOD I got out before working with them or signing anything. What really drove me away though was the fact that the person who did my "estimate" wasn't even a tech, and was extremely inconsiderate and rude. My car is fairly new so of course I was upset about the damage, and was just looking to get an idea of what a repair would look like. The woman kept reiterating "wow, this is a new car" over and over again after I told her multiple times that I was very upset regarding damage to a new car and nicely explaining that "yes, I understand it is a newer car." It felt as though she was belittling me the entire time, and then quoted me almost 20k worth of damage. When I expressed that I felt that was high, she insisted that if I went anywhere else that I would be making a mistake and accused me of trying to "cheap out" on a repair. She kept trying to tell me that I should go with them because they are "Honda certified" but there are plenty of other Honda certified repair shops that didn't quote me near this much or treat me with such inconsideration. Fortunately or unfortunately, I've had cars repaired before and I'm not naive to the process but this was hands down THE most unprofessional experience I've ever had.

From start to finish, Body Works Plus exceeded my expectations. The customer service was…read moreoutstanding -- friendly, professional, and genuinely caring. I loved the text updates that kept me informed of every stage of the repair process. I never once had to call for an update because they were always one step ahead. Since my insurance covered a rental, they even arranged for Enterprise to pick me up right from the shop, which made everything so convenient. When I got my car back, it looked brand new -- you would never know it had been damaged. The office staff were warm, knowledgeable, and focused on making sure I was completely happy before leaving. They truly deserve 10 out of 10 across the board! One note for anyone planning repairs: depending on the extent of your damage and your insurance company's process, repairs can take around 3-6 weeks. I dropped my car off on September 25 and picked it up Thursday, November 6. While I wasn't expecting to be without my car that long, the quality of the work and service made it absolutely worth the wait. Highly recommend Body Works Plus -- they set the standard for excellent service and craftsmanship!