Last week, a flower arrangement was delivered to me as a gift. It was a small arrangement and the…read moreshape on top should have been rounded, but because the arrangement was so sparse, and poorly configured, there was a big empty space in the center of the arrangement and the other flowers, which several were wilted, flopped out of the sides. The bottom line is the arrangement had few quality stems in it, to the point that it looked sparse and thrown together. When the flower shop was called about the issue with the arrangement, the woman on the phone was somewhat rude about the complaint, but sent out a replacement the next day. The replacement was much nicer, and exactly how the original arrangement should have looked. What made my opinion of this flower shop turn in a more negative direction is the handwritten response I received from the flower shop. Handwritten notes are good, right? Not this one. Instead of getting a sincere apology from the business, because the initial flower arrangement was UGLY, wilted and lacking in the number of stems, I received a note with my replacement arrangement stating that the previous arrangement was up to par, and that it contained several blooms that would've taken a few days to open. (As if THAT is the reason it looked awful? (I guess they ignored the part about it being mishaped, looking sloppy, and consisting of wilted flowers too?) I took a photo of the initial arrangement and the replacement arrangement, specifically for my review. Always in Bloom, isn't always in bloom, now is it? No repeat business here! There too many excellent florists in town to accept poor quality flowers, and rude customer service.

I've ordered from proflowers.com for over 10 years with all positive experiences until this…read moreMother's Day. Mom's flowers were expected to be delivered on Monday and I received an email that morning saying the contracted florist couldn't accommodate the timing. I requested someone call me and heard nothing until Thursday when I was called & informed the delivery was made. The delivery driver was rude and argumentative when I asked for an explanation as to why the delivery was 4 days late.

Ann designed the most beautiful birthday arrangement for my best friend in The Woodlands!…read moreShe provided personalized service and a style that was so unique and creative-- including the unusual vase! I'd use Sprout again in a heartbeat!

Delivered a perfect special order. Absolutely beautiful. This was the third florist I tried for a…read morelive blooming plant and no one had anything. Sprout volunteered to go to the nursery to buy one and decorate it. She asked how much I wanted to spend and created a beautiful, unique arrangement. She was kind enough to send me a photo. The recipients were wowed!!! Thank you very much.

My special thanks to Heights floral shop for their excellent service. The arrangement selection…read moremade for my needs was tasteful and on point. The recipient liked them and brought a smile to their face. Quick turn around and fast delivery enhanced the experience. The value was agreeable. I highly recommend this business.

I do not live in the Houston area. I live in the Dallas area and I like to send my friends and…read morefamily flowers from a local floral shop versus using the one 800 flowers who suck I have used the Heights floor shop before and every time I send flowers, I have had a great experience, however For my mom's 60th birthday I wanted to send her something fun and festive and what I saw online with something very vibrant party like but what she received was something very dull. The party is over and almost need to go in the trash. I complain to the floral shop and they try to reason with me and asking that I want them to make the arrangement over again or that I want half of my money back And be honest with you. I went head on and chose another floral shop that could give me what I want and I just took half of my money back from the Heights floral shop. I will never use them again. I have found another florist in the Houston area that can actually produce what is on their website. My problem with the Heights floral shop is if they couldn't replicate it then they should call me. I actually left a note in the comment section that if you do not have any of the pieces, please let me know what stood out about the photo. Was that the white vase with the candles on the outside made it pop and all the wonderful colors But the arrangement that my mom received was far from that it was a clear vase, which made the colors, a dull, it was smaller than the photo, and the flowers were nothing like the photo. The flowers were not vibrant and live and happy. They were dull, colorless and look like they came from the Walmart floral department. I could've easily gone to Kroger or H-E-B or Costco and got a better arrangement than what this Heights floral shot put together. I've been shopping with them for 15-20 years and I will never use them again. i'm assuming the quality of their care either gone down because of the economy, maybe they can't get a hold of flowers anymore, maybe the tariffs are putting a hold on their business or maybe it's under new management I have no idea, but what I do know is they usually never disappoint and this time, I was very disappointed I rate the heights floral shop a ZERO

Sent a same-day birthday arrangement and it was beautiful. I ordered online and team was very…read moreaccommodating.

I found myself needing an emergency delivery after finding out my sister's employer didn't do…read moreanything for her birthday the previous day (everyone always gets flowers for their birthdays). So after researching florists near my sister's office, I selected Whisky Wallflower. I based my decision on the unique arrangements and pricing. Brittany helped me pick out a beautiful arrangement and had it delivered early afternoon...early enough to rub it in the faces of those who snubbed my sister (sadly, it was deliberate). When I saw the pictures, I had to upgrade my description from beautiful to stellar. I will definitely use Whiskey Wallflower again.

My wife and daughter found the perfect purple roses for our granddaughter's graduation at this…read moreflorist. They were able to order them and pick them up on the same day, one day before the graduation.

I received flowers for my Birthday and it was the ugliest arrangement I have ever received. The…read moreflowers were pretty but whoever arranged them did not know what they were doing. They also showed up after I had left work at 4, so I didn't get them until the next day. Very dissatisfied customer. When I called to let them know how dissatisfied I was, they were very rude!

Buyer Beware: I ordered an expensive flower arrangement for Mother's Day and they arrived…read morecompletely rotten and falling apart. I have never been so disappointed with a flower arrangement delivery before. Do not use them.

Ordered an arrangement via telephone for my anniversary. Spoke with a wonderful representative…read moreregarding flowers, colors, cost range etc. What was delivered exceeded my expectations in every way and my wife absolutely loved it. Great products, timely delivery, terrific and friendly staff. Highly recommend.

The lady was very nice and arranged my flowers very quickly on a short notice 10/10…read more .

Love that Guadalupana Florist is family- and locally-owned for 30+ years. It's also woman- and…read moreLatinx-owned. ...I've received beautiful arrangements from there-and my flowers last for weeks as long as I change out the water every few days. And they're fragrant! And just make me happy. :)

Mark was very helpful and patient with helping me pick out various flowers for memorial service…read morearrangements. He did a 100% perfect job! I appreciated the time he spent showing me various flowers and filler. They were gorgeous and the family took them home. 5 days later they are still beautiful!! Loved his dog, Brody, too! Thank you again for bringing the family joy during their sadness.

I popped into Mark Anthony Florist by using a google search on my way out of town. I was looking…read morefor a nice thank you bouquet in the $30 range, and I was extremely happy with my arrangement. Mark has been running his shop for around 18 years and is friendly and helpful. He put my flowers in an easily transportable box (it's a constant battle to not spill vase water all over the car), gave me a great deal, and was super friendly, respectful, and fast (something I value like crazy). The shop is modest, but there's nothing better than shopping locally. Stop it for a quick, personal bouquet that is likely more locally sourced than anything you'll find at HEB or Kroger.