I have my guard up every time a service tech comes to the house to see if they are going explain…read morewhat is occuring and give me good info on how they are going to fix it. Also, looking out for additional upselling where I am sure they are encouraged to get maintenance agreements. and additional items from the client. Everything was explained in detail and I was informed on what is needed and what would be preventative including a service plan. I know that it would likely be in my best interest but since we are selling our property in the near future I explained why I didn't want one. The company went over and above to accommodate me with an issue with the troubleshooting charge and completed to get my business. The tech was very knowledgeable and explained everything in detail. I was able to get high level service and just wanted I needed to make things right.

Prompt, polite, professional. They did the job and explained what was broken in our heating system.read more

We recently had a tankless gas water heater installed to replace our 25 year old electric tank…read moreversion. Joel, was so helpful and patient helping us choose the right product and model. They were responsible and very professional and would highly recommend.

This heating and cooling company has given me fair prices on new systems and been there for follow…read moreup. I recommend Eastergard HVAC.

Water heater leaking. Came right out. Stopped leaking. Kind, informative as well as professional.read more

I would not recommend Five Star. They tried to sell me a mid-tier system at a significantly…read moreinflated price, marketing it as a "top-tier" unit. On top of that, they never performed a Manual J calculation, which is standard and critical to properly size an HVAC system. This felt misleading and scammy. I strongly suggest that anyone considering doing business with them do their researchfirst -- their prices are far higher than comparable options elsewhere.

Requested an appointment & he came within a half hour! Seems to be quite Honest, was clean, showed…read moreus the equipment being replaced. Service call alone was more than the parts/labor, but would def do business with again. Nice guy.

I call Full Air AC Repair to get Freon put in my unit. Justin came out for $110 and told me…read moreexactly what I already knew.... That my unit needed Freon. He said the Freon would cost about $750 and that I had a leak and needed stop leak and it would need to be changed to take a different kind of Freon because R22 is not available anymore. (It's available on Amazon). Anyways he quoted $2,000 to put Freon or $9,000 for a new unit. (I'm like I could get a couple of window units for cheape.) I asked him to put a duct back on that the water heater guys knocked off and he told me that he didn't have any supplies on the truck. After he left, I thought that I would consider putting Freon in myself. I went out to look at the unit and I heard a hissing sound coming from a valve. I took a video and sent it to him and asked about it. He said he could've hear anything. (The Freon that was in my unit was being drained!) I called someone else and they came out and put a new valve stem, reattached my duct, filled the unit with nitrogen to see if it would hold, then recharged my unit with 6lbs of Freon for $460. I highly recommended that everyone look elsewhere for their hvac needs. I saw these great reviews and thought I was getting some honest help. Nope!

They would not give a quote over the phone to install a sink faucet. They had to come to house to…read moresee and provide quote. $300 to install sink faucet. I said goodby but had to pay $35 travel fee. I will never use this company and will recommend friends do not use. I did the job myself with problems. It took me about 1 hour therefore paid myself $300/hour. I'm sure they could have done it in 1/2 hour at $300.

I had an appointment with them to estimate and install a 13,000 watt emergency generator…read more Appointment for 8am until 12.00. I took off work. First time no show. No call until 1:45 mins later telling me he was not coming he got an emergency call. Rescheduled for 4 days later for First Service 8:00 am appointment. No Show. No Call again by 9:00 am. Called their answering service. They don't know where he was, said, he must be on emergency call. I'm not sure if this was an employee of Corley scheduled or did they subcontract out the call. Corley doesn't honor their promises/commitments. I will never call them again.

First time using this company, wanted to find a partner for our HVAC needs, unfortunately they fell…read morewell short of expectations and would not recommend. Scheduling Response - Good Time to Appointment - Good Onsite technician was courteous and professional. When he was completing the semi-annual maintenance (Gold Package) I asked about the air intake and exhaust PVC pipes and he was not sure, so I demonstrated to him that they were not secured to the furnace. He then said that we did notice water below the unit and would alert me to the situation. Scratching my head, I was wondering why the cause would not be determined. He did indicate that he did look at the drain and the levelness of the pipe but, the inspection ended there. To secure, the pipes would have to be glued to the internal fittings, I gave him my PVC primer and glue. Shortly thereafter, he came into the house to tell me that he would need to go to a supply shop as my PVC glue and his glue from his truck were both congealed due to the cold weather. OK... Once complete, he then presented me with the bill. The maintenance package cost a little more than $200. He told me that he searched through all of the available billable services, the gluing of the pipes came to a little more than $200. So, the total was $408. $200 bucks to glue two pipes together, really? Since it was beyond the scope of services in the maintenance, I believe that the technician should have submitted an estimate for additional services. I paid as the work was done and I wasn't going to take it out of the technician but, I was livid. I could have done the work in 15 minutes and either warmed up my PVC glue or even gone to the store and bought a new glue. So, I paid approximately $400/hr. as it took 15 to 30 minutes for the technician to do this. REALLY??? I received an email receipt but there was no breakdown of services provided, the condition of my furnace, or anything else that one would expect. I waited for the over ubiquitous follow-up request for review before writing this but, I did not receive so, I decided to alert others without having talked with the company first.

This company doesn't care!…read more I called for refrigerant and they sent out a tech that wired my unit wrong and caused me to have a power bill that was three times it's normal amount. I spent a total of around $400ish dollars for them to replace some parts and "fix" the unit. The tech "finished" left and the unit didn't turn on, I called and he had to come back to actually finish the job. I have now had to spend an additional $500 just to get the problem they caused fixed. They said that they would call me back to discuss the issue and have not gotten a response back! I am now about $1000 deep in this issue. Strongly recommend to think before you call.

Apologies for losing the business card with the names of the two young AC specialists sent to our…read moreSix Mile home to replace an AC unit. Last Friday. Typical of Complete Heat & Air employees, they were respectful, friendly, and professional. We were completely satisfied! They deserve "Attaboys!"

We have been using CH&A for over a year and could not be happier with their responsiveness. We…read morerecently had an issue with our heat pump cooling system and Cody came out on a Friday AM a week ago to fix. After he left, the system was not working quite right that afternoon, the customer service dispatcher called him, he came back late on Friday afternoon, spent a couple of hours going over the system and corrected the issue...and it has been working great ever since! Cody was very informative as to what the problem was and gave us a heads up on another possible problem for the future (it is an older system)...very helpful! I highly recommend Complete Heat and Air and kudos to Cody for his excellent service!