Frankly, Eric and his team at WA First Mortgage absolute blew us away…read more Not only was Eric's attentiveness and responsiveness a major contributing factor to our successful home purchase - but his team facilitated a lightning speed, 16 day close in an extremely competitive and strained market. When the seller's agent called him to discuss our credentials, and strength - Eric picked up the phone immediately and went to bat for us - which likely made a big difference in our offer being accepted over 8 others. Something I also feel speaks to the kind of service that Eric provides, is that he has the heart of a teacher. He helped my husband and I understand and feel very informed in our first home purchase. I was truly not expecting such a kind and informative broker - but Eric wildly exceeded our expectations. Furthermore - Grant, our Loan Officer/Coordinator was a rockstar. He requested documents and signatures in a clear, and timely manner, as well as responded to our inquiries nearly immediately. We also got the impression that he was a genuinely nice person, which we appreciated. Overall, if I could given our experience a 15/10, I would. Give Eric and his team your business - you won't regret it.

Received the WORST possible customer service from your agent ERIK AMES. He was very rude, arrogant…read moreand selfish. I applied for the refinance 3-4 weeks back. For the first 2 weeks there was NO RESPONSE from him. Then I sent him a reminder and only then he started working on my application. Even then, he MADE MISTAKES in the application (wrong loan amount, rates, etc.) for which I asked him to make corrections. He then SUDDENLY BAILED on my application (4 weeks already into the process) giving excuses that I am not valuing his time and that he has other clients. By then I had already invested a lot of my personal time into the process with this agent and was taken by complete surprise. He also ACCUSED me of FALSE allegations just because I asked him a few simple questions to conduct my due diligence on the clauses that I was signing up for, to which he gave WRONG answers. He used HARRASSING language such as (in his words on emails to me) "I'd have fired you if I had 0 loans in process" and "You're inability to understand the process is evident despite how many times I've explained it to you". He used INAPPROPRIATE HASHTAGS for me in his emails such as #entitledbrat #growup #byefelicia and even mentioned that I am following "flimsy standards and morals" in my job. I have worked with many lenders and brokers before who have been very professional but Erik has been the worst. I feel sorry for his other customers who have to work with him. I am glad I saw his true colors early and now don't have to deal with him. He exhibited unjustified bias, unprofessionalism, and harassed me with false accusations. I don't know why he chose to personally attack/target me. I would request Washington First mortgage to take immediate action on this, because no other customer should go through what I have suffered.

We bought a waterfront property in downtown Kirkland with the plan to eventually retire and move…read moreinto it. Initially we tried to lease it on our own until a friend recommended hiring a leasing company. After research and interviewing several companies I came upon Open Door Leasing. I was very impressed by their knowledge of the market and quick response times. I feel I made the right decision choosing them to help me lease my property. Our tenants have been wonderful and keep the house in good condition. We feel the leasing team takes excellent care of us. They are always available to answer questions and have helped us a ton over the years. We very much recommend contacting them if you have a condo or house to lease.

The team is committed to the property management and real estate business. Their commitment to my…read moresuccess as a service provider of rental property is invaluable! Them team is truly dedicated to servicing their clients and customers to the highest possible level. Customer service is alive and well here which is hard to find now a days especially for a property management company. The accounting team is always there to answer any questions I have and my statements are posted on time every month so I'm never guessing about our funds. I've also used them to help us find rental property. They have been very communicative and prompt. Which in this tight market is extremely important. You can trust the Open Door team!! I recommend them to everyone I know in need of realty and/ or property management services.

I will never use a different lender again. Myles and his team were amazing. They were extremely…read moreresponsive and informative during our home buying process, and we asked a LOT of questions. They're knowledgeable, friendly and I'd give them a 10 for responsiveness. In a market that's extremely competitive and every second counts to get an approval (or offer) in, you want a team like Myles' on your side. It was like working with a trusted family member the whole way. They were not pushy and we never felt like we were extending beyond our reach. We locked in a killer rate, and even got some money back on fees. We'll be clients for life.

I had always did mortgage refinance on my own, using services like LendingTree or just refinancing…read morethrough Quicken Loans. Our financial advisor said I should use Myles at Seafirst. He said everything would go smoothly, that we'd get a great rate and it wouldn't cost me anything extra. I decided to give Myles a shot. SO GLAD I DID! Myles and his team were on top of everything. Working with the was so easy. Best of all, I got a great rate, the loan closed early and there were no extra fees. Why wouldn't anyone work with these guys? They're great!

Where to begin. My husband and I briefly searched for a home in the north Everett/Lake Stevens area…read moreand landed on a Remodeled Manufactured home. Due to his service in the Army we financed VA zero down (both things would have created issues for any other lender, I am convinced). Delays on inspections, appraisals and repairs made the process complicated. And to top it all off I was 7 month pregnant. None of this however stopped Prime from completing our loan. Josh and his team were AMAZING. I could not have asked for a more motivated group of people to work with. Josh made everything very clear and communicated with us and our real estate agent as soon as new information became available. He always returned my calls (even on Sundays) and answered all of my questions honestly. I would HIGHLY recommend them for all home buying transactions and would most definitely use them again in the future. (THANK YOU! We could not be happier :) )

I got locked into a horrible rate with Miki in 2017 and have been paying my debts , I pay 3 times…read morethe interest than principle. Please choose wisely.

Jon was one of five in a list of recommended loan agents provided to me through my real estate…read moreagent. I contacted all 5 at the start of my loan process, and Jon was the clear "winner." He was prompt in responding, had a great website and other methods of communication, and was the most understanding of my vague (at that time) yet somewhat complex financials. Jon walked me through the entire process and was sure to only request the minimal necessary information at each step, something that was very important to me. I had many questions both at the start and throughout the entire process, and Jon was careful to answer all of them. I also very much appreciated his weekly check-in calls during the process. We were able to close quickly which is important in the Seattle market. Thank you, Jon, for your help in securing my new home!

Jon is easily the best mortgage broker that we have ever worked with. From our first interaction…read morewith him while we were considering other brokers (he won us over with his current, easy to understand document upload tools) to our very last minute closing issues, he was attentive, knowledgeable and helpful. His advice was solid and thoughtful. In a very competitive housing market he was almost insanely reliably responsive, much more so than it is fair to expect. In the house we ultimately won, we asked for an updated approval letter well after the close of the workday and, still received it that night. Along the way of our housing quest we bid on and lost an offer and he was gracious in the acknowledgement and support. In our ultimately successful offer, we had a miscommunication about insurance and he handled it professionally, and then we had a very last minute issue with the underwriter - necessitating many things including a conference call with the IRS, and he was with us in every step, seemingly like we were his only client (we very much were not). He uses a very hands on approach, and even swung by our escrow signing to apologize for the last minute stress and issues (even though they were not his fault) and thank us. My husband and I highly recommend Jon and his team, and would work with them again in a heartbeat.

Me and my husband were very lucky to work with Kyle and his team for our first home…read more Initially I contacted Kyle for a house that I was interested in seeing and turned out that he was a lender not seller. Since I didn't get pre-approved yet, I decided to work with Kyle and see what rates I could get. He talked to us over the phone and was being very nice. And for a huge loan like this, we had to make sure that our lender knows what he is talking about. Kyle has absolutely everything it takes to be an awesome, experienced and knowledgable lender. But of course, after talking and meeting with Kyle and Danny, we still contacted two other places to compare the interest rates. But no one could beat what Kyle offered. Oh and most importantly, Kyle was very open-minded about us contacting other lenders for the rates. The entire process was 100% transparent. On top of that, they were able to close in a very short period of time! During this entire process, Danny was my wikipedia. He was able to respond my text and email within an hour and we were always able to get our questions answered. I will definitely recommend Kyle and Danny to anyone!!

Couldn't have asked for a better team. Leah came highly recommended by a family member and we're…read morevery impressed with the fast turn around and the quality of customer service. Every member of the team is informative and professional. They even responded to questions during off work hours. They were always on top of us to provide them documents to ensure our process moves smoothly, they follow-up with our status and informing us every step of the way. We plan to use this team ALL the time if possible for future deals. Thank you so much Leah, Eric, Kyle and team!!!!

We recently purchased our first home with The Awesome Nossum Real Estate Group and with that, we…read morewere introduced to Dan Keller and his team. Throughout the whole process, Dan and the entire team were absolutely outstanding to work with! They had us pre-underwritten within just a few short days and once we put in our first (and only!) offer, his entire team was looped in on where we were in the process and what they needed next from us. We were given weekly email updates, had Tuesday phone calls to ensure we had a platform to ask any/all questions and then provided immediate responses/follow up to our emails. On top of outstanding communication, knowledge and follow through, they are also just kind, genuine people! They were so good to us and truly helped us to celebrate that moment that our loan was finalized on the day we were closing on our house. We knew immediately after meeting with Dan that he would be our mortgage broker and I'd recommend his team to any and all looking to finance a mortgage.

I have recently used Dan Keller & his Team for our new home purchase. Throughout the process we…read morewere coached by Dan & His Team every step of the way. I am a mortgage professional myself. But I wanted to go into this experience through the eyes of a new home buyer. The website and videos will help introduce clients to overcome the new experience. From there we had our Mortgage Planning meeting with Dan. I spent a great amount of time to ask questions that would pertain to different scenarios. Each time Dan answered them with knowledge and confidence. After we found our home. Dan's team Jason, Dan D. & Katy were extremely helpful to provide updates and hand holding as we went through some turbulence to a successful closing on time! I would truly recommend everyone to at least contact Dan or his team. The client service experience is definitely worth referring over to my friends!

Let me begin by saying Danny is the absolute best!! This was our very first home buying experience…read moreand Danny gave us comfort and confidence from start to finish! Danny was very personable and gave his professional advice with our best interests at the forefront at all times. We never felt pressured to make a decision or to increase our budget. His integrity to fully disclose information to protect us as buyers went along way in our trust with Danny. He was transparent between our options and extremely knowledgeable. The pros and cons were explained specific to our short and long term plans for our home so we could make the best decision for us. Along with his expertise, his availability and responsiveness reassured me that he's the best in the business! Whenever we gave him a call, he would actually pick up! That's so rare in today's age of texting. If he couldn't pick up, he would text us back immediately that he would call us right back - and would actually follow through! It made it really feel like we were his only customer and put to rest any concerns we had because he always had an answer for us. As far as our rates, the man is a magician! We never imagined we would be homeowners, let alone be approved for as much as we did at such a great interest rate! He helped us plan short and long term financial strategies with the loan before making any decision so we are extremely confident and feel in control of our mortgage. Danny is a true professional and expert in providing an exceptional customer experience. His skill set, work ethic, and genuine care for his customers separates Danny from his peers. Danny turned our dreams into reality and we have nothing but GREAT things to say!! He's gained customers for life, and I've already referred him to friends and family who have had even a sliver of interest in buying a home. Our curiosity turned us into homeowners within just a few months, and that can be true for any of them as well! All it takes is one call, email, or text and you could very well be on to getting a home of your own! THANK YOU DANNY!!!!

I worked with Danny for a presale opportunity. He was incredibly helpful and transparent throughout…read morethe process. He goes above and beyond while explaining various components of closing costs and provides valuable suggestions in terms of locking rates. Although I did not end up choosing Movement Mortage due to a better opportunity that worked elsewhere, he still helped me review my cost sheet from other company. I look forward to working with him again for future opportunities. Truly a five star experience!