As always a very nice visit. The staff is kind and extremely helpful. The Hygenist who cleaned my…read moreteeth is Kelly. She is so gentle and wonderful. I have had a bridge replaced when the old bridge needed to be replaced. It was very well done. Dr. Andersen was gentle and kind. I am a nervous patient from bad past experiences at other clinics. I was not nervous at all during the bridge replacement. I like that they always send me text reminders of my appointments. I highly recommend this practice.

Great staff; on task, efficient and so pleasant to speak to. Dentist is efficient and warm…read more Surfaces and equipment is squeaky clean. Well run office. I highly recommend.

Great staff. Angelena is most often the dental assistant that works with me. She puts me at ease…read moreand is very personable.

The front desk staff had my 16-year-old sign papers to pay for her dental treatment. On top of…read morethat, the hygienist asked my child if she wanted an additional $60 worth of services done. At that time, I was out of town. My 18-year-old and 16-year-old went in for teeth cleanings. They never called my husband or me to let us know that our insurance was outside of their network. They were supposed to call us and discuss everything before proceeding with the procedure. They told my 18-year-old that they had informed us about all procedures and payment options, but they never called us. Now, the front desk is telling me that my daughter is 18 years old and can sign any papers, even though they misled her by not informing us and having her sign the papers. My husband was out of work for nine months, and we were on Molina insurance. We had just set up our insurance and received calls to make appointments. For my dental treatment, they called me three times to schedule appointments. When I returned to the country and called to confirm, they told me we weren't covered with them, and I could not be seen. They could have done the same for my daughters. It was only a three-week difference between my girls' appointments and mine. How is it that they could see my daughters, but I couldn't be treated? They made a mistake. They didn't inform us that our insurance was out of network for Dental Designs. Now they want to send the bill to collections, even though we are not at fault. The front desk failed to make everything clear. PLEASE BEWARE OF THE SCAM DENTAL DESIGN IS PULLING. There must be many older people who don't even know they are being wrongly charged or given incorrect information. Having a 16-year-old sign payment papers is wrong. Telling false information to a 16- and 18-year-old is wrong.

They are so awesome!!! My teeth are so clean and they give the best toothbrushes for FREE!!read more

Got 2 feelings done and the both feel out ..went else where.got them fixed and feel alot…read morebetter.Lacamas dental told me one price and tried to charge me double the day I went in ..wont recommend anybody to go there

This is my 1st time at New Image Cosmetic and Family Dentistry. The location is good. Office is…read morebeautiful. Staff amazing. My hygienist greeting me nicely, amazing person, knowledgeable and caring. She kept me informed on what she was doing on every step. She was very gentle. I enjoyed my cleaning and assessment with her. Dr Blake is knowledgeable, caring and supportive. He cares about patient's comfort and the atmosphere. Visiting this dentist office was the best choice. Feels like Ik ow them from long time. I would recommend this place to everyone.

Incredibly friendly and knowledgeable team. This is legit the best dentist I've ever been to…read more Obviously I never want to get teeth pulled again but I would choose this team every time if I had to!

My family has been coming to Alder Dental for over 20 years. As the only dentist I had throughout…read moremy childhood, I never knew how lucky I was to come here for so long until I moved to LA and went through many mediocre dentists. I moved back to the Vancouver area a couple years ago and had to go to a different dentist due to a change in insurance, but just got to start going back to Alder and couldn't be happier about it! This dental office is first class, from the always friendly staff to the clean and very well maintained office. They spend a significant amount of time cleaning your teeth, and unlike other dentists I've gone to, I leave my appointment feeling like everything was thoroughly cleaned. I could not recommend this dentist more. I have never had any serious issues with my teeth and credit Alder for helping me develop good habits and always getting such good care there!

Outstanding work combined with an easy going and friendly style makes Dr. Alder one of the finest…read moredentists I've been a patient of. Front office staff friendly, organized, and very helpful. Hygienist also friendly and upbeat, as well as very good at what she does. Comfortable office and state of the art equipment. Overall, I can say it's a pleasure coming in for dental work. This is not something I can say for many other dentists I've experienced in the past.

It's been a few years since our insurance billing issues, so I thought I should update my review…read more We haven't had any more issues with them billing our insurance since then. They have dropped some coverage with certain insurance companies, but luckily ours wasn't one of them. They have also had a lot of dental hygienist turnover the last couple of years, but they seem to have a full staff again currently. That's been tough for us because we had been spoiled with having the same hygienist for years and got to know them, which added extra comfort to an otherwise stressful experience. I've never enjoyed going to the dentist, but seeing a familiar face had helped ease my anxiety. We love the relaxing spa vibes in this office. It feels clean and comfortable, but not overly clinical like some dentist offices. They offer beverages in the waiting room, which also has a couch and fireplace, making for a cozy environment. We also appreciate that they can make a crown while you wait and watch a Netflix movie. It's nice not have to wait a week for a third party to make the crown and leave the dentist office with a temporary. The in-house crowns we're not something we've experienced before, so that's a huge plus! Overall this is an exceptional dentist office. They have a nice relaxing environment and have the capabilities of performing most dental services in-house. We would highly recommend.

My 8AM appointment was easy in & out. Cleaning & exam. No waiting, no nonsense…read more Good to go!

Semi-annual cleaning. Arrived a bit early so I could utilize the toothbrushes/mouthwash provided in…read morethe restroom, then sat in the comfortable lobby and used the free wifi to check email. Called back for my cleaning timely, Megan was the hygienist - so very polite and accommodating. She conducted the cleaning professionally and gently, offered to clean my retainers, answered random questions I had re: bridges and implants, even commented how nice my husband is, who had been in the week before. Afterwards, Dr. Wu performed an exam - expertly and efficiently. He asked after the family, gave insight on insurance, and offered information about restorations. Professional and friendly service, all around. The only request I would make is to consider occasional Friday and Saturday appointment slots - so much easier when one works full time and has family.

I can not recommend this dental office. I skipped a cleaning a year ago and when I was in the…read moremiddle of moving my home. When I returned for my next due cleaning, the hygienist told me she could only clean 1/4th of my teeth due to periodontal disease and that i would need another appointment to complete the cleaning. Feeling a bit embarrassed for missing my regular schedule, I agreed. She then spent 30 minutes capturing the depth of my gum pockets because her aide was not well trained and could not record the measurements on her own. The dentist came and looked at my teeth and said I had a cavity to be filled and would need to come back for that as well. Total time in office including dental exam and cleaning 1/4th of my teeth - 1 hour. I came back for the filling which was done very efficiently (hence reason for not giving this business a "1" ).The hygienist then spent 30 minutes cleaning the rest of my mouth. Total charge for the cleaning and 15 minute cavity = $770! I made an appointment for my next cleaning and confirmed that these would now be standard teeth cleaning. When I moved my appointment back a couple weeks I confirmed - standard cleaning. When I returned for my "standard cleaning", I confirmed with the hygienist that this was a standard cleaning . She replied that it was periodontal maintenance and that once I had "periodontal disease" I could no longer have preventative maintenance and would now need periodontal maintenance which cost $150 using the Cigna Savings Plan, while standard cleaning was $90. I told her that I had confirmed that this would be a standard cleaning and that I was prepared to pay the $90 but felt I had been ripped off on the last 2 visits and would go elsewhere if they would not agree. She said that was my choice and I left without the service. I never questioned the additional appt but feel like I was totally taken for a ride paying $770 for 15 minutes of the dentists time and 105 minutes of the hygienist. This reminds me of when so many dentists were pushing the teeth grinding mouth guards. Now the periodontal disease is the latest over charging practice that is way out of line for the minimal increase in time that they spend. By the way, in my lifetime I have had gum gaps of mostly 2-3 with a couple of 4's. This hygienist recorded 4-5 all around my mouth and reported bleeding everywhere ( I have zero blood when I brush and floss). The dentist did a great job, but it seems their practice depends upon over charging for the basics.

I've been a client at Laurelwood Dental since 2007. Weather living in Portland, Seattle, Arizona or…read moreupstate New York i've never considered another dentist office other than that of Dr. Reid Hall & Dr. Isaac Edwards. Shannon at the front desk is amazing, Tiffany- who has been cleaning my teeth since 2007 and the entire staff at Laurelwood Dental provide customer service the old-fashioned way. I highly recommend their services

I have the cleanest teeth around now, which makes me so happy! My hygienist here is awesome. Dr…read moreEdwards and his assistant (Carly if I'm not mistaken?) did a phenomenal, extremely precise and careful job on my 1 tooth implant I just had finished. Which, I'd been nervous about after I mistakenly went to a 'holistic' dentist for that, which cost so much, and took very long to redo. I had to go to a perio specialist, then to put my zirconia implant crown on, Dr Edwards did a whole procedure to do that perfectly. And I'm very grateful to him that I can now chew normally and not worry about it anymore. Being born without an adult tooth is no picnic, but luckily there are pros like Dr E to help us out with these things in life.

Dr. Stagg is an excellent dentist. She works with an amazing team of dental professionals. The…read moreoffice cubicle has plenty of space for privacy during procedures. The dental hygienist is extremely thorough and kind in her approach. I am very pleased to find the right dental facility for me. Thank you Cascade Dental

I am extremely disappointed with the experience my family had at this dental office after being…read morepatients for years. My daughter was referred here by another dentist, and the referring office had already completed X-rays. Instead of obtaining those records, this office performed extensive additional X-rays that ultimately were not covered by insurance, leaving us responsible for paying out of pocket for imaging that was unnecessary. What made the situation even worse was the way it was handled. The office manager was incredibly rude and refused to acknowledge that my daughter had been referred when I asked why they didn't obtain the X-rays from the referring office, despite the fact that I had phone calls directly from their office confirming the referral. Rather than working with us to resolve the issue, the account was immediately sent to collections. After years of being loyal patients, I expected much better communication, professionalism, and customer service. Unfortunately, this experience completely changed my opinion of this office, and we will not be returning.

Amazing doctor and his assistant! Quality of work! I only trust them no others! Strongly recommend!…read moreVery nice front desk assistants ! It's very nice of them that they give out free chapsticks it's a must to have after your dental appointment

My family and I were patients for years without any problems. Minor complaints but I loved my…read morehygienist and that was everything to staying. Then my adult daughter was told it was time to get her wisdom teeth out even though they were not bothering her. Dr. Aldridge performed the surgery without giving her the option to seek care with a specialist. It went completely sideways and the staff did nothing to help until it was too late. My daughter had a major infection and had to have additional procedures under general anesthesia with a specialist. The staff lacked experience and empathy. Seek a specialist whenever doing major dental surgery. Needless to say we are looking for a new dentist.