As always a very nice visit. The staff is kind and extremely helpful. The Hygenist who cleaned my…read moreteeth is Kelly. She is so gentle and wonderful. I have had a bridge replaced when the old bridge needed to be replaced. It was very well done. Dr. Andersen was gentle and kind. I am a nervous patient from bad past experiences at other clinics. I was not nervous at all during the bridge replacement. I like that they always send me text reminders of my appointments. I highly recommend this practice.

Great staff; on task, efficient and so pleasant to speak to. Dentist is efficient and warm…read more Surfaces and equipment is squeaky clean. Well run office. I highly recommend.

Great staff. Angelena is most often the dental assistant that works with me. She puts me at ease…read moreand is very personable.

The front desk staff had my 16-year-old sign papers to pay for her dental treatment. On top of…read morethat, the hygienist asked my child if she wanted an additional $60 worth of services done. At that time, I was out of town. My 18-year-old and 16-year-old went in for teeth cleanings. They never called my husband or me to let us know that our insurance was outside of their network. They were supposed to call us and discuss everything before proceeding with the procedure. They told my 18-year-old that they had informed us about all procedures and payment options, but they never called us. Now, the front desk is telling me that my daughter is 18 years old and can sign any papers, even though they misled her by not informing us and having her sign the papers. My husband was out of work for nine months, and we were on Molina insurance. We had just set up our insurance and received calls to make appointments. For my dental treatment, they called me three times to schedule appointments. When I returned to the country and called to confirm, they told me we weren't covered with them, and I could not be seen. They could have done the same for my daughters. It was only a three-week difference between my girls' appointments and mine. How is it that they could see my daughters, but I couldn't be treated? They made a mistake. They didn't inform us that our insurance was out of network for Dental Designs. Now they want to send the bill to collections, even though we are not at fault. The front desk failed to make everything clear. PLEASE BEWARE OF THE SCAM DENTAL DESIGN IS PULLING. There must be many older people who don't even know they are being wrongly charged or given incorrect information. Having a 16-year-old sign payment papers is wrong. Telling false information to a 16- and 18-year-old is wrong.

This place is absolutely amazing!!!…read more I have had a lot of dental work done due to having weak teeth my whole life. This was my first time in the office. I had a broken tooth. They fit me in within 4 days. Could've been 1 but my schedule didn't allow. The office is beautiful and comfortable. The staff is so welcoming and kind. Dr Thomas is absolutely wonderful. He was so gentle kind and compassionate. They were so transparent. Laid out several different options for treatment plans. They were not pushy at all. Allowed me to make my decision and then were able to immediately do the treatment. On top of all that they have such reasonable and affordable pricing. Even as a cash pay customer it would've came in at a 1/3 the cost of a previous quote. I can't believe I was able to get my extraction done the same day too!

I'm 77 years old so I have been to plenty of dentists. This is probably the best of the best…read more Needed a crown. Was there only a total of two hours. Crown made on site and fit perfectly with no adjustments needed. Also, due to placement of pain meds, face was not numb for 4 or 5 hours afterward. In the words of a famous actor, "I'll be back"!

This is my 1st time at New Image Cosmetic and Family Dentistry. The location is good. Office is…read morebeautiful. Staff amazing. My hygienist greeting me nicely, amazing person, knowledgeable and caring. She kept me informed on what she was doing on every step. She was very gentle. I enjoyed my cleaning and assessment with her. Dr Blake is knowledgeable, caring and supportive. He cares about patient's comfort and the atmosphere. Visiting this dentist office was the best choice. Feels like Ik ow them from long time. I would recommend this place to everyone.

Incredibly friendly and knowledgeable team. This is legit the best dentist I've ever been to…read more Obviously I never want to get teeth pulled again but I would choose this team every time if I had to!

Alder dental has been a wonderful dental office for my oral care. The doctors and hygienists are…read moregreat at explaining any treatment needs and the process to complete it. The front office does an amazing job at helping me with any insurance questions and my coverage.

Myself, husband, and kids have been going here for years. We loved seeing Dr Brian and now love…read moreseeing both new doctors. They are very friendly and we always have a great experience. The front office staff, hygienist and assistants are all great. I would recommend this office to everyone.

It's been a few years since our insurance billing issues, so I thought I should update my review…read more We haven't had any more issues with them billing our insurance since then. They have dropped some coverage with certain insurance companies, but luckily ours wasn't one of them. They have also had a lot of dental hygienist turnover the last couple of years, but they seem to have a full staff again currently. That's been tough for us because we had been spoiled with having the same hygienist for years and got to know them, which added extra comfort to an otherwise stressful experience. I've never enjoyed going to the dentist, but seeing a familiar face had helped ease my anxiety. We love the relaxing spa vibes in this office. It feels clean and comfortable, but not overly clinical like some dentist offices. They offer beverages in the waiting room, which also has a couch and fireplace, making for a cozy environment. We also appreciate that they can make a crown while you wait and watch a Netflix movie. It's nice not have to wait a week for a third party to make the crown and leave the dentist office with a temporary. The in-house crowns we're not something we've experienced before, so that's a huge plus! Overall this is an exceptional dentist office. They have a nice relaxing environment and have the capabilities of performing most dental services in-house. We would highly recommend.

My 8AM appointment was easy in & out. Cleaning & exam. No waiting, no nonsense…read more Good to go!

Semi-annual cleaning. Arrived a bit early so I could utilize the toothbrushes/mouthwash provided in…read morethe restroom, then sat in the comfortable lobby and used the free wifi to check email. Called back for my cleaning timely, Megan was the hygienist - so very polite and accommodating. She conducted the cleaning professionally and gently, offered to clean my retainers, answered random questions I had re: bridges and implants, even commented how nice my husband is, who had been in the week before. Afterwards, Dr. Wu performed an exam - expertly and efficiently. He asked after the family, gave insight on insurance, and offered information about restorations. Professional and friendly service, all around. The only request I would make is to consider occasional Friday and Saturday appointment slots - so much easier when one works full time and has family.

I cannot recommend this dentist office in good conscience and from my experience…read more I came here in the beginning of the year. Got a temporary crown for five weeks. That itself should've been a red flag. I assumed the dentist Emily Young had my best interest. I should've know at her lack of communication with me that she didn't. I told her I was aware of my gum disease and I know it's gotten worse. I expressed my concerns and let her know I wanted to get pregnant but was hesitant as I know my gum health affects the whole body. I was asked if I cared what my teeth looked like and I said no. I was then told that if I didn't care about cosmetic look that it should be "fine." As long as I kept up with my cleanings. I have deep pockets but they could clean them there. Unfortunately I was scheduled months out. Not a priority even though it progresses daily... I had gum detachment within two months of being seen here. While I was waiting for my scheduled cleaning. I was then told by another dentist how deep my pockets really are, referred to a specialist and told by specialist I could not get pregnant unless I wanted to put my life and child's at risk. To say I am hurt is an understatement. I've lost time, money and gained more dental trauma. In my opinion I say do not come here.

I've been a client at Laurelwood Dental since 2007. Weather living in Portland, Seattle, Arizona or…read moreupstate New York i've never considered another dentist office other than that of Dr. Reid Hall & Dr. Isaac Edwards. Shannon at the front desk is amazing, Tiffany- who has been cleaning my teeth since 2007 and the entire staff at Laurelwood Dental provide customer service the old-fashioned way. I highly recommend their services

I have the cleanest teeth around now, which makes me so happy! My hygienist here is awesome. Dr…read moreEdwards and his assistant (Carly if I'm not mistaken?) did a phenomenal, extremely precise and careful job on my 1 tooth implant I just had finished. Which, I'd been nervous about after I mistakenly went to a 'holistic' dentist for that, which cost so much, and took very long to redo. I had to go to a perio specialist, then to put my zirconia implant crown on, Dr Edwards did a whole procedure to do that perfectly. And I'm very grateful to him that I can now chew normally and not worry about it anymore. Being born without an adult tooth is no picnic, but luckily there are pros like Dr E to help us out with these things in life.

I am extremely disappointed with the experience my family had at this dental office after being…read morepatients for years. My daughter was referred here by another dentist, and the referring office had already completed X-rays. Instead of obtaining those records, this office performed extensive additional X-rays that ultimately were not covered by insurance, leaving us responsible for paying out of pocket for imaging that was unnecessary. What made the situation even worse was the way it was handled. The office manager was incredibly rude and refused to acknowledge that my daughter had been referred when I asked why they didn't obtain the X-rays from the referring office, despite the fact that I had phone calls directly from their office confirming the referral. Rather than working with us to resolve the issue, the account was immediately sent to collections. After years of being loyal patients, I expected much better communication, professionalism, and customer service. Unfortunately, this experience completely changed my opinion of this office, and we will not be returning.

Absolutely the most compassionate, effective, and thorough dentist I have ever visited. His care…read morehas resolved my dentist fears; he won't even begin without making sure you are comfortable. The office staff are really sweet, the waiting area almost always has bob ross, and parking is never an issue. I'm in between jobs and I'm focusing my effort on getting insurance that is supported by Andy so I can continue care with him.

Amazing doctor and his assistant! Quality of work! I only trust them no others! Strongly recommend!…read moreVery nice front desk assistants ! It's very nice of them that they give out free chapsticks it's a must to have after your dental appointment

My family and I were patients for years without any problems. Minor complaints but I loved my…read morehygienist and that was everything to staying. Then my adult daughter was told it was time to get her wisdom teeth out even though they were not bothering her. Dr. Aldridge performed the surgery without giving her the option to seek care with a specialist. It went completely sideways and the staff did nothing to help until it was too late. My daughter had a major infection and had to have additional procedures under general anesthesia with a specialist. The staff lacked experience and empathy. Seek a specialist whenever doing major dental surgery. Needless to say we are looking for a new dentist.