I came here in September 2026 to look for a cat and was immediately impressed with the size and…read morecleanliness of their main building, as well as the friendliness and helpfulness of the staff. Everyone answered my questions as best they could, and the transparency they displayed was unique. If you have questions about a cat or dog, they will pull up all the information they have - good, bad, and ugly - to help inform your decision. One staff member shared that their better-behaved animals are the ones that are out in the public at places such as PetSmart and Pet Supplies Plus. That makes perfect sense, and the staff at those secondary places can give you even more information as to their behavior. This place is doing a tremendous service to the community, and I am proud to be a supporter of their efforts.

I adopted a Bloodhound Mix born at the facility on December 24, 2025 at the Carrollton TX location…read more They named him Steele, but, he was renamed Blade. He is an Awesome puppy!! He is a Bloodhound Dane Mix! This is my second time rescuing an animal here. Years ago, I got a cat from the location, they named Brandy, and I changed to Dax (from Star Trek). There are many got dogs and cats waiting for there permanent home. Definitely go by and take a look.

On Friday, May 1, 2026, we lost our sweet 10 year-old fur baby to cancer. It was devastating. We…read moreknew we wanted another dog eventually but we could not immediately commit to giving them a forever home due to a Family emergency. A lot of uncertainty and a rollercoaster of sorts. On Saturday, May 9, 2026, the Frisco PetsMart on Preston Road held an adoption event where, right away, my Mom and I fell in love with Addie. We were drawn to her for some reason, and we knew right then, we needed to do the full adoption. A few days prior, we were informed that my Aunt was not doing well and we would most likely be out of the country for about two months. I e-mailed Yvette, the president of Lost Paws Rescue Organization, if she would be able to keep Addie with her until we returned (August 9th) and she agreed. When I met Yvette in person to pick up Addie at PetsMart on Saturday, August 15th, she was so sweet and pleasant to talk to. Thank you for leading us to Addie. We are head over heels in love with her. She is currently enrolled in training classes. She does well on a leash now and is slowly coming out of her shell after having adapted to our home environment.

Yvette is very rude and I felt I was being lied to about the dog I was wanting to adopt. I filled…read moreout the application and communicated my interest. After meeting up with Yvette I was given 8 hours to make my decision. I asked if I could see Nachos vet records with no reply. That was already a red flag. I took a day to think and I was ready to adopt. Yvette said he was no longer available, however he remained on the website. When I mentioned this she did not respond. I showed up to the adoption event the next week and there he was!! I feel if they truly cared about the animals they would be accommodating and work harder to rehome. Overall, I believe Lost Paws is running a sketchy business. The whole interaction with Yvette was very off putting. My heart breaks for Nacho as I was ready to adopt and give him a great new home and all the love!!

A non profit completely run by volunteers! They work hard and provide a great service. My next best…read morefriend will come from Take Me Home Pet Rescue!

I adopted my sweet boy Benny from TMHPR in Richardson on 7/26/2024. Quite the drive from where I…read morelive and it was worth it. They really are thorough in matching their pets with the right family. Correspondence was excellent and I was put on a waitlist as other families were also interested in Benny. The staff are friendly and professional and took the time in the meet and greet to get to know about me and my sweetheart Cavachon Chloe. You could say Benny picked us and it instantly melted my heart. It was a match made in Heaven and I'll always be eternally grateful. I highly highly recommend this rescue because it's obvious they really love helping to find and match the animals to their forever families!!

I truly believe this is one of the best animal shelters I've ever visited and had the opportunity…read moreto work with. The staff works hard to help them flourish and thrive, giving each one the best possible chance of finding a forever home. The team is experienced, dedicated, and many of them have been here for years. Their knowledge and commitment are evident in the care they provide every day. I also love that they offer spay and neuter services. Helping prevent unwanted litters is one of the most effective ways to reduce the overwhelming number of kittens entering shelters and, in the long term, helps decrease the need for euthanasia. I highly recommend supporting or adopting from this shelter. They also accept donations, which directly help provide food, medical care, and other essentials for animals who desperately need it. Every adoption, donation, or act of support truly makes a difference.

If I could leave a zero-star review, I would. I want to spread awareness: Plano Animal Services…read morekilled my dog, Bella. Bella was a 12-year-old German Shepherd. She ran away from home and ended up in the shelter for about a week. Because of whatever policies Plano has, they spayed her. Bella was 11, and it is incredibly high-risk to alter dogs at that age. Because of that decision, a few weeks later, Bella developed cancer. We took her to the vet to get checked out, and they told us how much the cancer treatment would cost. They also confirmed that when you spay older dogs like this, they are at a very high risk of developing cancer. Ultimately, she died. I had to put her down because she was in so much pain. Mark my words, Plano Animal Services, karma will come for you. May Bella rest in peace. I will never forgive y'all. Bella was healthy. She was my childhood dog, and I had her ever since I was almost 7 years old. Now, I am crossing the stage for my high school graduation today without her here--she is just watching over me instead.

Pooch Savers is a great small dog rescue. They are honest, friendly and upfront about every dog…read more They are dedicated to save as many dogs as possible. I initially fostered dogs for them, which was a good experience. They provide food for dogs you are fostering. I eventually adopted a dog from Pooch Savers. They are very supportive. I will forever support this rescue. They are amazing. They have adoption events every Saturday and Sunday at the Petsmart on Park and DNT in Plano from 1-5. You can fill out an application online ahead of time to get approved to adopt. After you are approved, you can adopt same day. But you are under no obligation when filling out the application. I highly recommend fostering or adopting a dog from Pooch Savers!

Pooch Savers Rescue is just what it says, saving and rescuing dogs who are in need of love,…read moreaffection, homing and more! It was a great experience to adopt from them on 9/5/26. They are very thorough in making sure the right person, home meets the criteria they are looking for. The adoption process was fast, understandable and easy. Being approved to adopt was a great experience. Going to PetSmart was easy to find and the process there was very organized, with volunteers who had knowledge of the dog I adopted. Her name was Little Bit when I got introduced to her and now she is Lynnie! Spending over 4 hours with her and to bound with each other was beautiful. The moment she saw me and I saw her, I felt a connection that I knew, she was for me. She wagged her tail, barked and I blew her a kiss. Then the volunteer brought her to me and the journey began. They allowed me to take as much time with her as possible. The process of signing agreements was fast and understandable. They are taking care of all her shots, spay, microchipping etc. I would totally recommend, as they recommend to go on the website, look for a dog you're interested in and fill out the application. That way when you are approved, you get an email and a first choice or second choice, depending on how many people were approved and before you. Get there early and stay in line. There was over 40ish people in line when I got there but skipped the line and became person 2, because I was approved. I totally would recommend this rescue to adopt from, surrender a pet or foster a pet until the pet is adopted. They are very friendly and helpful! Thank you Pooch Savers! James & Lynnie!

This group tries very hard and succeeds in helping community cats in the Dallas TX area. They have…read moresaved so many cats by trapping and sterilizing, and also getting many friendly cats adopted into loving forever homes. I donate on a regular basis so they can buy supplies. Dallas can use so much help with an out of control outdoor cat population. Please help by not letting your cat outdoors unless in an appropriate carrier or on leash and please please get your pets sterilized. Thank you Feral Friends for doing so much.

I do not recommend this organization to people who are concerned about the feral cats in your…read morecommunity.They have not been helpful to me, not even slightly.The referral list of members living nearby me was a joke! Not even one reply to all of the emails I sent to different supposed affiliates of this Org. It quite possibly is a tax shelter scam.In order to post NY remark, I need to give it a star.In reality, I would rate this false Org a MINUS 5.

Can even visit with a dog unless you go thru a whole proces which i didn't use to have to do for…read morethe past 12 years i have lived here. I wanted to visit with the same dogs i had seen the previous week before i went out of town for the holiday, however i had no time to visit with them that day i came back today. All of the sudden theres a whole process to just visiting a dog with all these questions. On top of that they single out pit bulls for some reason while half the dogs there are pit bulls. All for nothing when if i had the chance to visit them just a couple of weeks ago i would have had an entire interrogation just to try to visit with theses sweet babies, i dont even know if i was going to end up adopting them hence the visiting with theses dogs. Why make things so difficult. I miss when this shelter was a normal shelter

Frank made Muffin so relaxed while there! She's 17 and blind and deaf and he made sure to have lots…read moreof small dogs in there with her to keep her comfortable!

The workers are friendly and the place seems clean and well maintained. The only reason for the 2…read morestars is the price. They tack on extra charges to feed the dogs which I find odd. The daily cost should include these services like other day cares.

Had a great experience using Sara with DASH to help find new homes for our two Aussies that…read moreunfortunately couldn't stay with us any longer. She knew our tight timeline, arranged to meet the dogs beforehand, and found great homes for them within a week! She was very communicative throughout the process as well.

I had a very pleasant and joyful experience with DASH. They had a 4yr old that caught my eye. I…read moreinquired about him making sure he was good around cats. They told me the good and bad about him. I could see where the "bad" could scare away some if they were not use to the breed. Ive had working dogs all my life along with other and to me its typical. I was very happy they told me everything, made it easier to decide to adopt him. Our boy has been a joy to have. Definitely would go thru them for another and recommend them. 100% worth the 2 hour drive.