I truly believe this is one of the best animal shelters I've ever visited and had the opportunity…read moreto work with. The staff works hard to help them flourish and thrive, giving each one the best possible chance of finding a forever home. The team is experienced, dedicated, and many of them have been here for years. Their knowledge and commitment are evident in the care they provide every day. I also love that they offer spay and neuter services. Helping prevent unwanted litters is one of the most effective ways to reduce the overwhelming number of kittens entering shelters and, in the long term, helps decrease the need for euthanasia. I highly recommend supporting or adopting from this shelter. They also accept donations, which directly help provide food, medical care, and other essentials for animals who desperately need it. Every adoption, donation, or act of support truly makes a difference.

If I could leave a zero-star review, I would. I want to spread awareness: Plano Animal Services…read morekilled my dog, Bella. Bella was a 12-year-old German Shepherd. She ran away from home and ended up in the shelter for about a week. Because of whatever policies Plano has, they spayed her. Bella was 11, and it is incredibly high-risk to alter dogs at that age. Because of that decision, a few weeks later, Bella developed cancer. We took her to the vet to get checked out, and they told us how much the cancer treatment would cost. They also confirmed that when you spay older dogs like this, they are at a very high risk of developing cancer. Ultimately, she died. I had to put her down because she was in so much pain. Mark my words, Plano Animal Services, karma will come for you. May Bella rest in peace. I will never forgive y'all. Bella was healthy. She was my childhood dog, and I had her ever since I was almost 7 years old. Now, I am crossing the stage for my high school graduation today without her here--she is just watching over me instead.

A non profit completely run by volunteers! They work hard and provide a great service. My next best…read morefriend will come from Take Me Home Pet Rescue!

I adopted my sweet boy Benny from TMHPR in Richardson on 7/26/2024. Quite the drive from where I…read morelive and it was worth it. They really are thorough in matching their pets with the right family. Correspondence was excellent and I was put on a waitlist as other families were also interested in Benny. The staff are friendly and professional and took the time in the meet and greet to get to know about me and my sweetheart Cavachon Chloe. You could say Benny picked us and it instantly melted my heart. It was a match made in Heaven and I'll always be eternally grateful. I highly highly recommend this rescue because it's obvious they really love helping to find and match the animals to their forever families!!

We adopted two cats from the shelter this summer and could not be happier. We were looking for…read more'less adoptable cats' and got a 3 legged cat and an older cat who was VERY shy. It took almost 3 weeks before we saw the shy one but now he is friendly and loves attention. I am so impressed with the quality of care our shelter provides. THANK YOU. Fur Baby Mom

Excellent compassionate service! Open 24 hours and they really take care with your pets. The best…read moreI have found in North Texas!!!

Adopted a puppy from them and also get my dogs vaccines done through them. All super easy to work…read morewith! Very cost effective! Great people doing great work.

Such a perfect place to adopt cats or dogs. There is such a wide range of dogs and such a perfect…read moreplace to spend time or take a dog out for a walk. They are so cute. Loved how someone walked us through but it was weird once we stepped in everyone was staring at us even the individual who were adopting a dog. But it was such a warming experience to see all the cute dogs

We had been talking about adding another dog to our pack for a while, but when I came across one of…read morethe DAS accounts posting this guy I just knew we had to get him. A forewarning - We drove about an hour one way, only to find out that visiting hours were over and we couldn't see him. Essentially, it was a wasted trip. YOU CANNOT PLAY WITH THEIR DOGS AN HOUR BEFORE CLOSE. If that's all you read, awesome! The adoption process was very easy and more thorough than my previous experiences with animal shelters (SA animal control did not care about anything at all). They seemed a little confused on whether he had a respiratory infection (he didn't), but you are given all medical /behavioral notes they have at checkout so you 100% know what's going on when you leave. They were nice enough to give us free shampoo, conditioner, and food. It was a very good experience and we feel blessed to add another crazy guy to our household!

PLEASE BE AWARE, CAT PARENTS!!…read more I had a very disappointing experience with an organization that claims to be reputable. Unfortunately, I felt there was clear bias in how cat owners are treated compared to dog owners, and it was very obvious. Upper management did not seem attentive or helpful, even admitting to not reviewing basic communications from their own staff regarding my situation. Many responsible pet owners' concerns are ignored or mishandled. There are many other shelters and pet service organizations in the Dallas area that genuinely care and will guide you in the right direction when you need help. Based on my experience, as someone who has adopted from them before, I will not be adopting from or recommending this organization again. Please be aware, fellow cat parents.

Yesterday I was at the Pet Smart on Greenville Avenue in Dallas. My Service Dog (she's a trained…read moreSD) was near one of their cages and looking at a cat. My dog grew up with two cats and just loves them and she's the sweetest thing, just ask the staff there. Well one of the women pushed my SD's head away from the cage!!!!! I told her not to touch my SD this woman said that "the cat is so freaked by my dog and wanted to calm it down". The cat was so chill and not freaked out at all. It even was reaching out to touch my SD. If they are so worried about the cat getting freaked out, don't bring it with you. Oh BTW, if you ever touch my my SD again, I will make a criminal complaint with under both state and federal laws!

Called asking about an adoption process. Only to be told that I was going to hang my cat by trying…read moreleash training and all the other horrible ways I was going to lose my cat until I just hung up. Thank you for giving me a panic attack.

I highly recommend avoiding Furry Friends Animal Rescue, as many others have mentioned in their…read morereviews. Their cats are showcased at the Petsmart locations in McKinney, specifically at 121/Custer and 380/75. Our experience with them was extremely frustrating from the start. The person we initially sent our adoption application to completely ignored us. After some time, we managed to reach another staff member over the phone, who informed us that the person handling applications tends to just not respond if they don't like something in the application. After a lengthy conversation, we agreed to meet the next day (Friday) to adopt two baby kittens. I took time off from work, using 48 hours of vacation, so we could spend the weekend helping the kittens adjust to their new home while we were off work. However, on Friday morning, we received emails and texts saying that while we could meet the kittens, we couldn't take them home. This was because it was Petsmart's adoption weekend, and they were concerned that they would lose the Petsmart location if they didn't have cats to show. To clarify, they wanted to present two kittens that had already been adopted, purely for appearance's sake. Despite this, we still decided to meet with the representative that afternoon at Petsmart to see the kittens. We immediately fell in love with them, but when we started asking about the adoption process, things got complicated. I asked if their priority was to ensure the animals had a home or if it was more about appearances--since the goal should be finding a home for these animals. The response was just, "I know." When I asked if they were okay with keeping the kittens caged up for three more days, in a dark, empty store, just to maintain appearances, and if they realized they were misleading potential adopters by showing kittens that had already been adopted, the only answer was again, "I know." We were then told to email the foster mom directly, explaining my occupation and mentioning that I had taken off 48 hours of work. The associate we were with told us she was trying to contact the foster mom while we were there but that there was no reply. We spent about 45 minutes in the facility, during which we were crammed into a tiny space smaller than a closet with three cats. My daughter absolutely loved them. But when we asked about the next steps, we were told we weren't a good match because they thought my 4-year-old daughter was moving the cat wand too quickly. To clarify, our daughter has grown up with animals and has had cats before. Yes, she was excited, but that's because the cats were finally getting to move around after being cooped up in a cage. Our home is much larger than the small space we were shown in, and we always supervise her with pets. In fact, she's not allowed downstairs without an adult because we have a safety gate. At the end of the day, it became clear that optics were the priority for them. It felt like the foster parent wanted to keep the kittens all along, which is why they ignored our application and why the kittens were only at Petsmart for the adoption weekend's appearance. Don't waste your time with a rescue that claims to be advocates for animals when their actions clearly show otherwise.

The Director, Lisa Fris, is more interested in keeping cats to herself than finding them forever…read morehomes. We are a loving famiy with adequate financial resources and our application was denied because "we don't own another pet" The whole point of adopting is to own a first pet!!!! I had the ability to raise a sizable amount of charitable contributions for this nonprofit if we had gotten our kitty from here. Lisa blew the opportunity.

Meagan is amazing. She had my dog trained in a flash. We needed a bit longer to get it but now we…read morehave the best behaved Aussie-doodle!

Dog Training at its finest. Our trainer, Tyler, is so good with our dog. The bond is quickly…read moreevident when they see each other. In addition, their partnership with Hudson's Camp Canine makes it so easy for us to leave town and know that our family pet is well cared for. This training has allowed us to eat our meals in peace, while our pup is enjoying "place." Maegan has rocked the dog training world with this dog training school. You receive photos and updates throughout the training. It's really fun to see how much they have learned, and they have fun doing it! We've done the 2 week Board & Train. We also did a 1 week refresher. I felt like the refresher made a huge difference. Sign up. You won't regret it.