They are AMAZING! They truly vet their adopters to make sure the pup goes to a great, safe home…read more heart is in the right place and make sure animals are taken care of before handing a pup Over. I wish all shelters were like Poochsavers.

Great to work with!! We adopted a Tibetan Terrier and he is…read morethe love of our lives! My husband was diagnosed with Cancer and Willie never leaves his side!

I really don't understand these negative reviews. This is the best shelter I've ever been to. After…read morereading the negative reviews it sounds like maybe their protocol wasn't communicated or maybe understood effectively. This shelter houses their animals in the most humane way I've ever seen. They also were incredibly informative about each dog I inquired about to ensure I found the best match possible. I spent about an hour waking through, asking questions, playing with the ones I was looking at in their awesome outside play pins to find the one I was looking for. I couldn't be happier with my new fur baby and this shelter and their employees for making sure I had all of the info possible to make the best choice! Myself and this little girl were so happy to have found each other! They even made sure she had toys a harness and leash to go home with! Thank you PAS! Y'all were amazing! I appreciate what y'all do and how y'all do it! Keep it up! All of you are doing an amazing job!

If I could leave a zero-star review, I would. I want to spread awareness: Plano Animal Services…read morekilled my dog, Bella. Bella was a 12-year-old German Shepherd. She ran away from home and ended up in the shelter for about a week. Because of whatever policies Plano has, they spayed her. Bella was 11, and it is incredibly high-risk to alter dogs at that age. Because of that decision, a few weeks later, Bella developed cancer. We took her to the vet to get checked out, and they told us how much the cancer treatment would cost. They also confirmed that when you spay older dogs like this, they are at a very high risk of developing cancer. Ultimately, she died. I had to put her down because she was in so much pain. Mark my words, Plano Animal Services, karma will come for you. May Bella rest in peace. I will never forgive y'all. Bella was healthy. She was my childhood dog, and I had her ever since I was almost 7 years old. Now, I am crossing the stage for my high school graduation today without her here--she is just watching over me instead.

I adopted one of our puppies from TMHPR, and I can't say enough great things about them. I've been…read morean independent street rescuer for a couple of years, and I can't tell you the number of times I called and emailed dozens of rescue groups around the D/FW Metroplex to ask for assistance in placing a rescued street dog into a foster home. I myself lived in a one-bedroom apartment with my husband and our own 2 dogs at the time (we now live in a house with a fenced yard), so we weren't in a position to foster ourselves. Unfortunately, the vast majority never even bothered to respond to emails, let alone offer assistance. I didn't expect them to jump through hoops to help me, knowing how overwhelmed the rescue community is, but I was hoping for at least some assistance in finding someone who could help us locate a rescue group with room to spare. Referrals, assistance with finding a low-cost vet -- ANYTHING. Even a simple "Sorry, but we can't help you" email would have sufficed. TMHPR is one of the very, very rare few that not only responds to its many, many emails and phone calls, but they also go out of their way to help a sincere rescuer find help. They don't always have the answer, but they work hard to help those who truly want to make a difference. I've since become a volunteer and have helped them redesign their website, launch and maintain an email marketing campaign, and work on fundraising. Even though I live pretty far from their adoption center, I don't mind the commute at all -- not only am I working on a cause I'm truly passionate about, I'm also working with one of the best-run organizations in town. Definitely recommended to anyone looking to add to their family or simply wanting to volunteer!

A non profit completely run by volunteers! They work hard and provide a great service. My next best…read morefriend will come from Take Me Home Pet Rescue!

We adopted two cats from the shelter this summer and could not be happier. We were looking for…read more'less adoptable cats' and got a 3 legged cat and an older cat who was VERY shy. It took almost 3 weeks before we saw the shy one but now he is friendly and loves attention. I am so impressed with the quality of care our shelter provides. THANK YOU. Fur Baby Mom

Excellent compassionate service! Open 24 hours and they really take care with your pets. The best…read moreI have found in North Texas!!!

Such a perfect place to adopt cats or dogs. There is such a wide range of dogs and such a perfect…read moreplace to spend time or take a dog out for a walk. They are so cute. Loved how someone walked us through but it was weird once we stepped in everyone was staring at us even the individual who were adopting a dog. But it was such a warming experience to see all the cute dogs

BEWARE: This Shelter Spays/Neuters Puppies as Young as 6 Weeks Old…read more I'm writing this with a heavy heart--not to attack, but to raise awareness about a practice at Operation Kindness that deeply concerns me. My intention is compassion for the animals, respect for adopters, and transparency for the public. Operation Kindness' primary focus seems to be population control, and while that goal matters, the way they pursue it can come at the expense of a puppy's well-being. They routinely spay and neuter puppies as young as six weeks old, without fully considering the adopter's intentions or the long-term health needs of the puppy. They even labeled my foster puppy as "cryptorchid," despite the fact that you cannot reliably diagnose cryptorchidism at six weeks old--the testicles often descend much later. I pleaded repeatedly with their medical manager to delay my foster's neuter until he was older and safer for the procedure. My only goal was to give him a healthy, loving, and stable life. I wasn't asking for anything extreme--I offered to: Sign a delayed-neuter contract Make a donation Adopt my foster before any surgery Pay out of pocket for neutering him at the appropriate age Even bring in a lawyer to draw up a binding agreement But every single compromise I proposed was refused. Instead of working with someone fully committed to adopting and caring for this puppy, they insisted on sending him into surgery at just six weeks old. Their medical manager, Katie, repeatedly dismissed my concerns, telling me that early neuter has no negative effects and that no scientific research says otherwise--despite the many legitimate peer-reviewed studies I've personally found that outline potential risks. In the end, I had no choice but to allow them to neuter my foster if I wanted to adopt him. I love my dog, and I would do anything for him, but their rigid policies and refusal to consider his individual needs felt unethical and cruel. I have always believed in adopting--every dog deserves a chance and has a beautiful soul. But this experience has made me rethink ever adopting a puppy from a shelter that practices such extreme early-age sterilization. I will no longer donate to Operation Kindness or support their organization. I'm sharing this because the public deserves to be aware, and because puppies--especially those as young as six weeks old--deserve better.

Getting me in touch with the professional team that can assist me with adoption of a dog.read more

This is probably one of the worst shelters I've ever been to, nobody here is nice or willing to…read moreanswer questions, or help in any way. I've been multiple times and have always walked out feeling disrespected and talked to like i'm stupid. Humane Society or Operation Kindness are 1000x nicer and the animals truly seem calm and comfortable there(not to mention they are not kill shelters).

Yesterday I was at the Pet Smart on Greenville Avenue in Dallas. My Service Dog (she's a trained…read moreSD) was near one of their cages and looking at a cat. My dog grew up with two cats and just loves them and she's the sweetest thing, just ask the staff there. Well one of the women pushed my SD's head away from the cage!!!!! I told her not to touch my SD this woman said that "the cat is so freaked by my dog and wanted to calm it down". The cat was so chill and not freaked out at all. It even was reaching out to touch my SD. If they are so worried about the cat getting freaked out, don't bring it with you. Oh BTW, if you ever touch my my SD again, I will make a criminal complaint with under both state and federal laws!

Called asking about an adoption process. Only to be told that I was going to hang my cat by trying…read moreleash training and all the other horrible ways I was going to lose my cat until I just hung up. Thank you for giving me a panic attack.

I highly recommend avoiding Furry Friends Animal Rescue, as many others have mentioned in their…read morereviews. Their cats are showcased at the Petsmart locations in McKinney, specifically at 121/Custer and 380/75. Our experience with them was extremely frustrating from the start. The person we initially sent our adoption application to completely ignored us. After some time, we managed to reach another staff member over the phone, who informed us that the person handling applications tends to just not respond if they don't like something in the application. After a lengthy conversation, we agreed to meet the next day (Friday) to adopt two baby kittens. I took time off from work, using 48 hours of vacation, so we could spend the weekend helping the kittens adjust to their new home while we were off work. However, on Friday morning, we received emails and texts saying that while we could meet the kittens, we couldn't take them home. This was because it was Petsmart's adoption weekend, and they were concerned that they would lose the Petsmart location if they didn't have cats to show. To clarify, they wanted to present two kittens that had already been adopted, purely for appearance's sake. Despite this, we still decided to meet with the representative that afternoon at Petsmart to see the kittens. We immediately fell in love with them, but when we started asking about the adoption process, things got complicated. I asked if their priority was to ensure the animals had a home or if it was more about appearances--since the goal should be finding a home for these animals. The response was just, "I know." When I asked if they were okay with keeping the kittens caged up for three more days, in a dark, empty store, just to maintain appearances, and if they realized they were misleading potential adopters by showing kittens that had already been adopted, the only answer was again, "I know." We were then told to email the foster mom directly, explaining my occupation and mentioning that I had taken off 48 hours of work. The associate we were with told us she was trying to contact the foster mom while we were there but that there was no reply. We spent about 45 minutes in the facility, during which we were crammed into a tiny space smaller than a closet with three cats. My daughter absolutely loved them. But when we asked about the next steps, we were told we weren't a good match because they thought my 4-year-old daughter was moving the cat wand too quickly. To clarify, our daughter has grown up with animals and has had cats before. Yes, she was excited, but that's because the cats were finally getting to move around after being cooped up in a cage. Our home is much larger than the small space we were shown in, and we always supervise her with pets. In fact, she's not allowed downstairs without an adult because we have a safety gate. At the end of the day, it became clear that optics were the priority for them. It felt like the foster parent wanted to keep the kittens all along, which is why they ignored our application and why the kittens were only at Petsmart for the adoption weekend's appearance. Don't waste your time with a rescue that claims to be advocates for animals when their actions clearly show otherwise.

The Director, Lisa Fris, is more interested in keeping cats to herself than finding them forever…read morehomes. We are a loving famiy with adequate financial resources and our application was denied because "we don't own another pet" The whole point of adopting is to own a first pet!!!! I had the ability to raise a sizable amount of charitable contributions for this nonprofit if we had gotten our kitty from here. Lisa blew the opportunity.

Meagan is amazing. She had my dog trained in a flash. We needed a bit longer to get it but now we…read morehave the best behaved Aussie-doodle!

Dog Training at its finest. Our trainer, Tyler, is so good with our dog. The bond is quickly…read moreevident when they see each other. In addition, their partnership with Hudson's Camp Canine makes it so easy for us to leave town and know that our family pet is well cared for. This training has allowed us to eat our meals in peace, while our pup is enjoying "place." Maegan has rocked the dog training world with this dog training school. You receive photos and updates throughout the training. It's really fun to see how much they have learned, and they have fun doing it! We've done the 2 week Board & Train. We also did a 1 week refresher. I felt like the refresher made a huge difference. Sign up. You won't regret it.

We contacted Lana after we adopted two kittens that weren't getting along. Our Burmese Oliver,…read morearrived 2 months earlier and is 2 months older than our Bengal Felix. When Felix arrived, Oliver became very aggressive, and despite our attempts at doing a "slow" introduction we were not having success. So decided to bring in an expert! Lana came to our home and observed everything. While she was there, she gave us many practical suggestions on how to make our house more conducive to the needs of our new babies, the best way to play with them and many more valuable insights. These two boys are both very high energy cats and even though both have been fixed, display lots of aggressive behavior. It took 5 weeks before we felt comfortable with them being together unrestrained in the same room, and throughout it all, Lana was available with lots of suggestions and support. They now play together and while they chase and fight occasionally, it's the type of fun playing we expect from kittens! As you can see from one of the photos, they even eat out of the same bowl at the same time! There were so many positive recommendations Lana gave us, it's hard to narrow down what was most effective! But right at the top of the list is the use of treats to reinforce good behavior, and investing in a tall cat "playpen". The playpen made it possible for them to be very close together, seeing each other, smelling each other, and even interacting through the bars for a couple of weeks prior to letting them be together without barriers. This really made a big difference. Thank you Lana - they might have eventually gotten along, but we saved ourself from taking either one to an emergency clinic, and now they actually enjoy being together, rather than just tolerating each other.

Lana has helped us sort out some very upsetting behavioral issues that began in our 14 year old cat…read morewhen we adopted two young ones. She spent a lot of time with us in our initial session and followed up to check in on progress. She even came into town to visit family and offered to stop by and see if there was more she could assist with. We are still working on things, but it has been such an improvement. Her approach to environment, behavior and food really helped us work things out. Definitely recommend Lana for any of your concerning cat needs. She really knows and loves cats.