I have my GP here and she is wonderful. My friend and I…read moretried to go up the main elevator but it was down. That's never happened before. We were told to go up the stairs and knock on the door. Someone answered and let us in. Every one was helpful. It is pretty much like the elevators at Integris main except they have a LOT of elevators down at one time.

Horrible service! In some places, they let you know ahead of time how much you would be paying out…read moreof pocket. That is why I said to the gentleman, Mark, at the front desk when I was making my appointment in person: "I do not want to get any surprise medical bills after my appointment with the doctor so here is my insurance card. Please check and let me know how much will be covered by my insurance before my appointment." This was two or three weeks before my appointment with the doctor Deberry. If I had known that my insurance company would not cover my doctor's visit 100%, I would have cancelled my appointment in the first place. That was not an urgent visit, anyways. I did not get any lab work done upstairs because I asked the ladies if my insurance would cover them 100 %. They said "no" and I left. After meeting with the Dr. Deberry, I have received a surprise "bill" in my email on May 29th, 2026. I called 405-252-9720 on the same day and spoke with Ms. Janita at 10:28 AM for 16 minutes to explain my situation. I said "I am not going to pay this bill because it is the hospital's fault not to inform me that I might receive a surprise bill after my doctor's appointment even though I specifically asked to be informed. The hospital had enough time to inform me before my appointment date. Additionally, Dr. Deberry made me wait in the office for about 45 to 50 minutes. When I finally opened the door to ask if the doctor was coming, someone sitting behind a computer said he was Dr. Deberry." I asked my Janita for the charges to be voided. After all this explanation, Ms. Janita on the phone made me repeat myself like a broken record for three times, and in the end, she said that I must still pay for the services received. What service??? Today, June 2nd, I received the same bill to my email, again, in the amount of $246.78. I am not paying for your hospital's mistakes: 1- failing to inform me that I might receive a surprise bill after meeting with the doctor when I specifically requested to know and 2- Dr. Deberry made me wait 45-50 minutes before he finally arrived. The Integris Health must take responsibility for wasting my time.

New Years Eve we took my mom the ER on Tecumseh. They ran some tests and determined she had a…read moreblockage in her liver and would need surgery. The ER staff was extremely kind and very supportive. After being admitted to a room, she had the best experience of a bad situation. Every member of the staff, from the patient techs to nurses station, respiratory, nurses & doctors are listed in this review. I hope that somebody sees this and shares this with each of you because I appreciate every single thing that you did for my mom. We were in room 4711. THANK YOU! Admission Misti Nurse Julia blood Doctor Wilson Doctor Jordan resident Shelia patient access Laura ultrasound Rebecca home meds Christina respiratory Dr Rommel - hospital Dr Shockley GI team Brian MRI Carley room nurse Vincent Petros GI surgeon Elena patient care tech Jesse endo Samantha room nurse Dana & Kayla room nurse Jermaine transport Morgan patient tech Julia patient tech Connelly GI doctor Daisy - respiratory Jamie night patient care tech Dani night nurse Tammy discharge RN Jasper brought potato soup Dr Ryan Carter hospital Dr It took every single one of these people plus more that I didn't even meet to make sure that my mom was OK and able to come back home . THANK YOU!

the Norman hospital in Moore, within 3 hrs provided a CT, X-Ray, and an MRI, along with blood…read moretests. Expedient and decent care. however, based on the findings I was admitted to Norman Regional Health plex. That's where the one star comes in. This is an awful hospital. at least for admissions. I was expediently processed, but then huge let down. my arm wasn't really functional at all. they completely ignored and, ever so visible, did not even pay attention to it. Spent two days, pretty much doing nothing except testing basic vitals (bp, heart rate, oxy). kept doing stroke test even though it came back negative. ignored my blatant arm being all but paralyzed. no Cervical spinal CT. Now, by another hospital, diagnosed it as Peripheral Radial Palsy and Contracture of my upper arm and permanent damage follows if not treated. NRH said take Ibuprofen. Now let me get to unprofessionalism and care to patients. patients go ignored frequently. Most people don't want to wait 4 hours being seen. secondly, the staff gossip about other patients and other staff regularly. this creates an uncomfortable environment for both patients especially, and even staff members. awful 100%

i have been suffering with a bone spur at c7 forever. had x-ray mid may. week later was called and…read moretold before neurology would see me i must have a mri. was told i'd be called. received a call telling i had a bone density test on 6/18. i asked if i was scheduled for my mri. central scheduling stated waiting on ins approval. i called ins. they stated it was approved 6/2. i called back and told them it was approved. today left early for bone density to see if i could schedule mri..4 people stated i need ins approval.. me reiterating it has been. why did i have to be an a$$hole to get this done. now scheduled for monday. girl stated which location. i said the one that can get me in fastest. her reply... oh we have plenty of appts. for monday. and that is healthcare in america.

Went to be seen yesterday in the ER for a shoulder injury. Ended up being a rotator cuff care. The…read morefemale doctor was incredibly unprofessional, rude and lacked any empathy. She yelled, grabbed my coworkers phone from her hand and yelled more. As a doctor choosing to pursue healthcare this is a horrible way to treat any patient that walks in looking for help. Do better at holding your staff accountable and responsible in acting in respectful manner. This was absolutely a disgusting display of behavior by a healthcare professional. I'd put zero stars if I could simply for such an incredibly rude and disgusting individual.

Dr. Honestly and the Nurse Emma outstanding. Very clear and compassionate in my experience.read more

In January of 2021, I was diagnosed with a rare cancer for my age and gender called hypoplastic…read moremyelodysplastic syndrome or hMDS. It's very scary because I am transfusion dependent meaning I have to get transfusions to stay alive because I don't make enough blood on my own. It came on pretty suddenly but I'm so grateful I was sent to Norman Regional Oncology Clinic. The staff as a whole is amazingly compassionate, have a positive attitude and truly care about the outcomes and quality of life for all their patients. My oncologist is Dr. Namali Pierson and her nurse's name is Laura. From the beginning they took my situation very seriously and got to the bottom of it. Once I got my diagnosis, they presented me with treatment options and in my case I need a bone marrow transplant which will be done at OU Medical Center. Dr. Pierson and her team all work very well with OU to coordinate my transfusion needs and help with transplant clearance. I had to do one round of chemotherapy which I did in their clinic (infusion center located in their clinic). Their infusion center has the best staff I have ever seen and I have been to several infusion centers since January 2021. They also have reclining heated, massage chairs with TVs attached to the chairs and the nurses will bring you drinks, snacks, blankets or pillows. They do all of this with kindness and compassion because of the deep care they have for their patient's comfort. They have amazing receptionists that greet you with a smile as well as their amazing schedulers who do their best to get a treatment schedule that best suits your circumstances.  This is the team you want going through this fight with you. I have never felt more supported by a doctor and her team before. It's really nice to experience the healthcare system in a positive way like this.

I have used a walk-in clinic in Moore. I like Norman Regional Healthcare as what they will charge…read moreis the same no matter which insurance I use for most of the care. There are 4 issues I am facing after using this service. 1) I have found some incorrect notes on my record from the physician I met. 2) I received a reference that do not fit my heath care needs. 3) The yelp review I previously wrote about this business is somehow missing. 4) I keep receiving marketing phone calls from Oklahoma and Moore now. I can request to amend incorrect notes, and I can look for a healthcare facility that would fit on my healthcare needs. Unfortunately, I realized that I have a trouble of understanding Spanish and Spanish influenced English, which is completely new to me. It is nothing wrong with Spanish English. It is just my English teachers have been Non-Spanish speakers. The care facility on my reference seems like more focused on Spanish speakers and those within Spanish / Hispanic culture (I thought I picked a physician who speaks English only). Bye the way, I was expecting to see more of French speakers instead, when it says Norman. Now, if the review I left disappears, it makes harder for me to remember how to use this facility. What I like and do not like this about this facility, and which service I should use. These information are useful for future reference, including if I accept job offers nearby businesses or not. I am also quite surprised on the phone calls everyday I receive from nearby Moore area, just because I used a service in Moore. These phone calls are mainly about MEDICARE. I totally understand some media says US is lacking funds for MEDICARE now. But, why do they call to foreign seasonal workers who are not sure where they will get retired. I am sure many of Americans are wealthy enough not to work on the infrastructure they use now. That is a great thing. But, keep targeting on foreign seasonal workers that work on your local infrastructure do not improve its condition either.

Call ask how much to do to visit their clinic. Tell me it's $50. Go in pay for my clinical visit…read morewhich they did nothing besides weigh and check my blood pressure then wanted me to do a bunch of test but come back the next day for them because they couldn't give me pricing Then I go back the next day. They hand me meds safe still can't give me pricing but they're supposed to be transparent get a bill from them did no test with him only the office visit they want 254 more dollars apparently an office visit is 304and I only paid 50. Dishonest and line wouldn't recommend them they'll let you die. Went in april 6. Still having same issue and still no prices

I sat in the doctors room for three hours . I told him I'm on warfarin took test so they said . And…read moreafter 4 hours of shivering the doctor tells me I have flu A , I look up and see my test for strep sitting there . Said doctor said my throat wasn't red . He never looked in my throat at all , very disappointed in my Treatment , my throat is on fire , I can hear everything they were saying like I'm crazy. I will never attend this hospital again . And blocked me from writing a review.

Need to get an updated CPAP so I needed to go thru the whole sleep test thing again. It took almost…read more2 months to get in as they only do 2 people per night. I live in the NE and it was in the SW of the city so it was a good drive. Checked in a 8. The lady at the check in was very nice and helpful. Got everything set then abt 20 minutes later they came on got me. After getting hooked up to all types of wires and monitors it was off to try and sleep. Started out without a CPAP which is tough for me. After a couple of hours she came in and put a mask on. I did get a little bit better sleep. She came in several times to adjust the mask. Still did not sleep to good. Mostly due to the hard bed IMO as I usually don't have issues once I'm hooked up. About 640 she came in and got me all unhooked. Will take about a week to get everything to my Dr. was impressed with the whole thing and was treated very nicely.

Terrible patient service. I tried unsuccessfully over for a week to get screening results to my…read moreprovider at another clinic. Paid $78 cash since they would not charge my insurance for it. I will NEVER go back. One star is too high. Don't waste your time at this place.

This is our 2nd time here first time was amazing but this time not so much mind you I have a baby…read morethat I'm getting seen. Gross

Norman Regional Health System has good quality healers. There is an emergency room and there is…read moreprimary care as well.

They got me in quick, assessed the issues very thoroughly, and took excellent care of me. Dr…read more Natalie Siegfried was great, as was all the staff; and I really appreciated her compassion, the way she listened, and her giving me time to ask any questions that I might have. All the staff were fantastic!

Best Day Ever! Have not been able to hear for years...my cousin found this fantastic "Access…read moreMedical Center Urgent Care, Norman" and I went in this AM at 8 am {May 23, 2026}---and years of wax built up was easily removed! Fast, Simple, Easy & Painless! The Staff was Outstanding & their procedure was Outstanding! I have already recommended this WONDERFUL business to my friends & again the whole staff was Outstanding! Plus I can hear again!

April, the front desk lady, is either totally incompetent or just downright lazy! She refused to…read morecall and verify insurance saying " her system" was the Be ALL KNOW ALL on authorization. My husband called and verified and I did as well. Fully covered!!! She made my daughter cry, she's that horrible! I cannot believe this is what you want representing your business. Never Again! Btw, I take the 1 star back so I could warn others... this gets a zero!

Do not come here , they will refuse to run your insurance and make you pay full amount , save your…read moretime and pain please.

I'm giving this two stars because the sweet girl at the front desk and a nice intake nurse. But I…read morewould not go back there. I would try either another urgent care facility or just go to the emergency room. My daughter was having a severe allergic reaction, which had lasted two days with a red rash and hives all over her body. We couldn't control it with Benadryl. There was only one other person in the waiting room when got there, but it took us over three hours. Both the last nurse nurse and doctor on staff that night were rude to us. We waited over an hour before we were taken back to a room, and then we waited about an hour in the room to see the doctor. During that time the doctor and the nurse kept coming into the room and then leaving the room. Once the doctor came and stayed to see my daughter, he spent less than five minutes with us and didn't seem to know any of the long history or information we had given to the intake nurse. he abruptly cut me off, took a quick look at her and said he would give her a steroid shot, A steroid prescription, and a prescription antihistamine. She was also throwing up, so at my request, he prescribed some Zofran. And, as an afterthought, and he prescribed an EpiPen in case it got worse after she left. When I asked him if he can tell us what was wrong, he said, "no", we would have to see an allergy specialist. I told him I wasn't sure about the steroid shot but we would take a prescription for one so if it wasn't better by the next day and we felt she still needed it, she could take it. He promptly left and didn't return. After waiting for about an hour for the prescriptions, I was afraid they had forgotten about us, so I went looking for someone to ask about them. I spotted the doctor coming out of another room and asked him about the prescriptions. He said the nurse was busy, but she would be coming at some point. When she finally came in, she was rude, and ignored me. We had some questions about the medications, but she couldn't answer them. We asked if we could speak to the doctor, but she said, "no" that he was with other patients. So we left to find a doctor again. We caught him in the hallway again. This is where he got extremely rude. I tried to ask him about the steroid prescription and he got all defensive, claiming that I didn't want steroids anyway. He gave my daughter 15 days of prednisone at 120 mg per day for four days, 60 mg, for another four days, and 30 mg for another 3 days. I asked him why it was so much and so long, he just said that's the way he does it without explaining why he does it that way. I continued to press him about why he was giving her such a large dose, and I asked if there was a smaller dose. When I asked him about the side effects of steroids he responded in a huff, "haven't you taken steroids before?" I responded she had only been given steroids once before in an IV and had not ever had a full course of them prescribed. He was extremely put out by having to have any discussion about possible side effects and about a smaller dose. Eventually, we agreed on Medrol, a smaller dose for five days and only less than 20 mg per day in weaning down. I felt patronized, belittled, and I did not feel comfortable with our treatment or ability to understand the medication that he was prescribing.