They are awesome! Very friendly, punctual and thorough. I wouldn't hesitate using them again.read more

Very disappointed with Johnston's customer service and do not recommend this company. I don't write…read morereviews but I felt with the lack of sympathy this deserved to be shared. I called Johnston's to schedule a cleaning about a month ago, notifying them that my housekeeper called me saying that my renters had made quite a mess so far on the dining room chairs, dining room rug and couch. I pre-scheduled them a month advance to come clean up when the renters checked out as I had another renter checking in two days later. I called them the day before just to confirm my appointment and telling her all 8 dining room chairs were filthy as well as the rug and this was a semi-urgent issue as I cannot rent out the house like this and told them I would like to schedule them for the entire day as they would need to stay until the job is done. "The lady who always answers the phones" said she allowed extra time for my house. The next morning I got called to work for an emergency surgery so when the company showed up at my gate they called my cell phone and when I didn't answer they left. I called back 30 minutes later when I was able to use my phone and the driver didn't answer. I tried him three more times then called the company's main number back and received nothing but attitude and blame. The lady said the driver cannot return to the house he was already on his way to another job, even though I booked him for the entire day! I felt 30 minutes was not a big deal to cancel the day and he could've at least knocked on my front door as there were people in the house waiting for him to show up. The lady was going to call the driver and see what he could do and see if he can come later in the day, yet she never called me back to check on anything or give me an update. I felt like if I had booked an appointment a month in advance AND also told her it was semi-urgent the day prior that they could've tried a little harder to knock on my front door (climb over a 4-ft fence) rather than call my cell phone and leave! Long story longer, I will not call again.

Wow! Luis and his helper did an amazing job on my couch today. I would highly recommend them they…read moreare clean, polite and hard workers! Beautiful job thank you

Mario and Carl are very professional, efficient and most importantly do great work. They were able…read moreto remove old and difficult stains from indoor and outdoor cushions. They always respond promptly to emails. I highly recommend CarpetPro and will definitely call them next time I have a difficult to clean item.

John is so great! Did a deep and professional clean, even the small corner! He replies quickly and…read moreprice is fair.

John spent the entire work day diligently cleaning our area rugs, runners and upholstery. Our rugs…read moreand furniture look brand new. We have had nearly 50 years of professional cleaning performed at our homes. This was indeed the best. You won't be disappointed. Thank you John!

I spoke to Ed regarding some rug cleaning service and he did an amazing job with the cleaning. He's…read morevery responsive to calls and messages and very professional to speak with. Definitely will be using the service again.

The best in the world, hamptons carpets has got the best carpet's cleaners and professionals in the…read morearea, they are very kind and always give the best price. i had a stain on my carpet that i thought was impossible to remove, but they removed the stain, i'll use them for sure again.

Max came today to do my carpets. I can't say enough good…read morethings. I had someone else do it and it was a disaster. These guys just killed it I won't use anyone elase going forward

Big shout out to ken u live in SC my dad and his wife need some carpet cleaning…read more Ken was very responsive and understanding of the situation I can via credit card over the phone a d he did an absoulutley fabulous job Will definitely use him again

Have used the company multiple times. They have cleaned and stored my summer cushions and have done…read morea great time. Also have used them to clean water damaged dining room chairs. Efficient and friendly staff. Highly recommend.

I have white furniture and wool dhrrurie rugs,one of which was severley soiled. John arrived…read more promptly and I could not believe the results. The 6 white chairs looked brand new, he did the carpet and got all the stains out.The sofa and love seat ,cleaned to perfection. Astonishing service and a fair price, such attention to detail. His demeanor is friendly and it was a pleasure having them clean my furniture. I would highly recommend this service to anyone. Glad I chose them. Arthur French

My experience with Isaac at Griffiths carpet cleaning has been a fiasco. I had a small leak in my…read morebasement (approx 150 sq ft)(10ft by 15ft) Or probably less. - certainly not a big enough mess for insurance. They were very quick to respond - but I was out of town and did not see his written estimate for a day. More than $6,000 - when I reviewed the estimate in detail - I see he wants to do a full mold remediation for the entire basement - over $3,500 for this process. The water was in the area for 12-24 hrs He was very pushy to my wife - that she has to sign and they have to get started. What a rip-off I called him on it and about it. His first response was "I quit- I'll pick up my equipment" His men were at my house for less than 1 1/2 hrs - I have cameras. First he said - " don't pay me I'll pick up my equipment" 10 air blowers to dry a small area - he had already picked up all the carpet- a cement floor - it's dry - 10 air blowers I said your over doing the job Then he reduced his price $3,000 I said your ripping me off He acquiesced- gave another $1,000 off While I'm talking and waiting for his paperwork via email -he goes to my house - enters the house without permission or any supervision- alarm goes off and scurries to get his equipment. I called the police - TRESPASSING-I don't know what else is missing. Still waiting for credit Not a good man- not a good company- I guess he thought I was a pushover. I guess he thought - if it was insurance - he could get away with it. Terrible - they did come recommended- but I would tell past customers to check your bills. Totally overrated Call me if you want to discuss I also think that he knows the people giving him good ratings on Facebook and other social media - and tells them what to write BE CAREFUL or never use them

Prompt service, nice person to deal with, did a good job removing a stain from my couch and carpet…read more Will use again in the future.