TS Van lines made the move across the Country stress free. All my possessions got there in a…read moretimely and orderly fashion ,as well as my car.

TS Van Lines moved me from Naples, FL to Sunset Beach, NC recently. They were able to accommodate…read moreme with a 26' truck (53 footer would have been a problem in cul-de-sacs on either end of move). Mario (sub who owned truck) was outstanding. Very thorough, polite, and professional. We had a problem with broken figurines on the move and TS stepped up and made it right. I feel that the true character of an organization is the reaction to a problem. TS Van Lines fixed the issue and I am a happy customer.

Moved from NYC to Florida, had 2 weeks left because another company left me in the dust. Saw the…read moregood reviews here and USA Auto Transport (their actual main company, same as Brooklyn Auto Shipping here on Yelp) had a fair rate and was able to ship my car for me. TL:DR; Terrible driver, absolutely terrible. I was under time constraints and couldn't wait to arrange another driver. Communication and coordination could have been better. The bottom line is they managed to ship the car and the company refunded the $100 tip the driver coerced out of me at the end, saying they will likely not be using the driver anymore. Long version: Making an appointment was very easy, Nick was friendly and made sure I was taken care of. I made sure to point out I have a 5" roof rack, but was assured it would be fine. Every point of contact told me the driver will call 1 hour ahead of time. Day of: pickup was scheduled for morning. I waited until 8pm when the angry driver finally called saying 'Meet me off exit 31 in 15 minutes, I'm four miles away!' No one said anything about driving 10 minutes out to meet him, and having just got in the shower after a day of packing (and waiting for his call), I asked if he couldn't pick up from my street. He just yelled 'I have an eighteen wheeler! Are you going to be at the exit or not?' -- I tell him, 20minutes, he gets mad, '20minutes?! It's 5 minutes from your house! Be there or I'm leaving!' Fine. I jump out of the shower, call the company and make sure I should go meet him. I get there, this angry small man hops out from the truck, starts yelling at me to take off my roof rack or else he's not responsible for my car. "ANYTHING can happen on the road. So you leave the rack on and I crush your car, not my responsibility okay?" Get in a tiffy, call the company, I agree to take it off and help him tie down the rack under my car. Worth noting the guy had to rev my car up the back of his truck like 6-7 times like he didn't know what he was doing ( even started recording just in case he flew off the truck ). Shadiest part: Before leaving he says "So you be there to give it something for the road right?" I say, "No you're dropping it off at my car repair shop. They're expecting you." He says "What! So who's going to give it something for the road? The roof rack is extra! I'm going out of my way to ship it for you, ANY thing can happen to it, it can get lost, fall off, stolen, it's a long road--ANY thing!" I ask him if $80 will make him happy. He says, "Make it over a hundred." Fine, I give him $100 so my roof rack gets doesn't "fall off on the road." Tells me he'll get there in 2 days on Friday. The shop's hours are 10-6 M-F. The company knew this, the driver knew this. Friday, they tell they're dropping off on Saturday. I talk to dispatch, they tell me "We called and spoke with Chris, he said it's fine and he'll be there." Saturday, my car gets dropped off. Monday, I stop by the shop. The owner said the driver called him on Saturday yelling "Be there in 13 minutes! I don't care, I have car. I need to drop it off." Apparently the machine shop next door was kind enough to receive the car. No one knows how my roof rack ended up back on my car, crooked and also pushing out my WRX's frameless windows. Chris said no one from Auto Transport even spoke to him. Amends: I call USA Auto Transport, tranferred to complaint dpt, super nice guy, John, listens to my story, tells me he'll push to remove the driver, starts the refund for my $100. 2 weeks later: I've been refunded $100, and hopefully that angry little dude isn't revving up anybody else's car for this company anymore. I give 3 stars but only for John from customer service being super courteous and immediately starting the refund process after I gave my sob story of being robbed by the driver. Otherwise, I'm not sure how to rate this company. Quick to respond and easy to get ahold of. Fast delivery, indeed. Fair rates. But dispatch who lied about arranging the delivery and a miserable driver who woke up on the wrong side of hell every day. Hopefully I never have to ship my car again. I need to just buy a house and stop moving.

Recommended! I had my car shipped from California to New York. It was a basically seamless…read moreexperience. They're helpful and professional. I'll definitely use them again if I ever need my car shipped.

This was my second coast to coast moving experience and I was already dreading the move due to my…read moreprevious moving experience. I am glad that this experience was far different and far superior. Key highlights 1. Fair and Transparent pricing - I had clarity on what I wanted to move. The team led by Luke was able to provide me pricing and I was able to edit my inventory till the day of my move to change the pricing accordingly. On the day of move I did realize there was one additional box and few items (not high volume). Team accommodated it without charging me extra 2. Great team who handled loading and unloading - the team that came to pick my stuff was very efficient. Packed all my stuff very well and did the job fairly quick. Just to give you an estimate to move a 2 bedroom house, last time my movers took 8-10 hours, this time it was done in around 2. I missed on handing over one item in the inventory - the team was able to accommodate that in the next day. The team that unloaded the items very were efficient as well 3. Items reached with minimal wear and tear 4. Tracking was super efficient, I was constantly aware when my item would reach. I was also able to request for delayed delivery after it had left the warehouse. 5. Great followups and customer service - any followup questions I had were promptly answered. There quick checkins and followups by the team at critical points to make the process smooth. 6. Haggle free engagement - the team is not pushy on sales. Talking to them was a very pleasant experience. If you like me have done this multiple times you know how difficult it gets. The quote at times might look higher than some other offers, but it will be eventually less than what some other people might charge at door when you are left with no option. The entire process here was with full peace of mind. I will definitely recommend this to my friends who need similar service. If you have other questions about my experience (and in comparison to my previous, please ask - I will be happy to respond) Great job folks.

Reliable service and good communication. Gave me a window that was within days of my call. They…read moregave constant updates as to when my car would be picked up and when it would arrive. My car arrived quickly and in the same condition as when it was picked up. Would definitely use them again.

Update: 18 days since vehicle was picked up. Hopefully delivered this weekend, bringing saga to an…read moreend. Jay at Magic Trolly reached out after my 1-star review, but even after reconnecting, all apologetic, we still must self-advocate: we follow up for updates....no outreach or sign of interest in "seeing us through" to delivery. If we had gotten even a little of this, any ownership of the transaction or professionalism, I'd be calmer. At this point they should be paying us....never again.

Priced well. Always in communication. Delivery went better than expected. Highly recommend. 20…read morestars. Out of 10.

On 7/20/2023 I had contracted Chris Allen from US AUTO MOVERS . His service was GREAT to transport…read morea vehicle from the Port of Baltimore, MD to Norfolk, Virginia. Mr. Chris Allen was very clear and upfront with the information about the compound the carrier. When I ask all the pertinent information, he didn't hesitate in providing information to all questions and clear any doubts on my behalf. Pick up and delivery was on time. The carrier was Unique Delivery, LLC. George, the driver provided an excellent service also. I will highly recommend Mr. Chris Allen (US AUTO MOVERS) for any related transportation needs. I wish them a wonderful on present and future endeavors.

I've moved many times in my life, but this was my first time using a moving company. They told me…read morethey'd do a great job and protect all of my belongings, but I really didn't know what to expect when it came to what would actually be done. I'll tell you that this company exceeded my expectations in many ways! As you can see they took extra precautions when preparing my antique wooden headboard for delivery, which was of the utmost importance to me as it was built by my grandfather. Not only that, but they wrapped multiple items that probably would've been ok without, that spoke volumes to their care towards the items of my house. If it were possible for your houses items to look better than they did before the move, it would be these guys. Would/will be recommending to my friends and family.

fantastic service and great operation from start to finish Mike and jodi are the bestread more

Not even sure where to start...got referred to this place by BMW dealership to replace the driver…read moreside door that was completely damaged by trailer while I was parked. Instead of ordering a new unit to replace it with the body shop appears to have finagled a salvaged piece (while charging full price) and took over a month to do the work during which time we had to cover the rental expenses. More fun bits: - body shop called to say the work was done and car was ready to pick up - my Dad had to take a hour and a half train ride to get it only to find out they were still waiting on another part to finish the job...having to take a $50 Uber ride home after... - the "new" door has a worn down handle that is still leaving black residue on my hands, has obvious wheezing air leakage, and malfunctions electronically... TERRIBLE, dishonest service and product.

Today I got a flat tire and after thinking I was going to have to get it towed and drop some money…read moreon a new tire the AWESOME driver (think maybe owner) helped me out and wasn't just about the money! He took time to find my hole and patch it up! Seriously amazing service!!! HIGHLY HIGHLY recommended!!!

Great Service, staff member Lisa saved my quote to use another day. Staff member was very helpful,…read moreand easy to talk too

I contacted Payless last minute. The service was wonderful, very attentive, & affordable. Thank…read moreyou Hazel for your customer service. Hazel was constant updated me on the transportation. I received my car within 4 days from New Jersey to Burbank California. Affordable and fast service. Thank you