They are prompt and efficient at filling tanks. Good supply of parts and grilling supplies…read more The only down side is the hours of operation.

The grill and fill is a very well supplied propane in the shop. They offer a variety of barbecues…read moreand flat top grills along with a lot of parts and accessories if you need to repair your grill. The entire staff is very helpful and willing to help in anyway they can.

Outstanding Service at Paradise Grills on 5th Ave!…read more We can't say enough great things about Paradise Grills on 5th Ave. in Naples! We were in need of a part for our barbecue, and from the moment we walked in, Bob and Jose went above and beyond to help us. Not only did they have the part we needed, but they also made sure we had it immediately and that everything was perfect before we left. Their commitment to customer satisfaction is truly unmatched. They were knowledgeable, friendly, and genuinely cared about making sure we had the best experience possible. It's rare to find this level of service these days, and we are beyond grateful! If you're looking for top-tier service and quality products, look no further than Paradise Grills on 5th Ave. We will highly recommend this location to everyone we know! Thank you, Bob and Jose, for your phenomenal assistance--we'll definitely be back!

From the owner: Paradise Grills is the world's largest manufacturer of luxury outdoor kitchen grill islands and…read moreisland bars, customized to meet any style, function, and space. With award-winning tiki huts and pergolas, professional grills with the exclusive Hybrid X: 10-in-1 Conversions, professional cooling systems including bar fridges, wine fridges, ice makers, cocktail stations, entertainment options, patio furniture, fire features, and more, Paradise Grills creates customizable outdoor living spaces that turn ordinary backyards into extraordinary staycation destinations. With over 15 years of production capabilities, the company's award-winning product line, unique innovations, and quality of construction, coupled with the industry's best warranties, have propelled Paradise Grills to America's leader in outdoor grilling and barbecue entertainment.

This is an update to my first review. After several emails and a little more time then I had to…read morespare I did receive a full refund and was not required to return the product that was shipped to me. The refund was the correct action for the company to take, but I would have ben happier to have received the product that I ordered. I place an on line order for 3 sheets of 3/8" x 2' x4' plywood. The package arrived quickly, but they shipped the wrong product. I received 10mm x 2'x4' sheets. They are actually .470" almost 1/2". The shipping label has my correct order on it, but each sheet is clearly marked 10mm. I have sent several emails asking how they will resolve the issue and always get the same answer "we're looking in to it". I did not order 10mm thick boards, I ordered 3/8" and now I'm stuck with product I do not need.

Local small hardware store. Their staff is very helpful. I like when I can patronize the local…read morelittle man.

Their products are low quality. We bought a bar and outdoor kitchen. The stainless steel rusted in…read morea matter of a week. The wine cooler and refrigerators rusted quickly on the tops and surrounding metal. The doors look like the finish on the doors is peeling. The material used to finish the outside of the kitchen and bar are chipping off in large chunks and cracking. Certainly not worth the money we spent. Customer service lacks knowledge and is unhelpful. Shop around and find something better

Roger Suarez who assisted my wife and I through the process of designing and purchasing our…read moreParadise grill outdoor kitchen island did an amazing job. We had visited numerous Outdoor kitchen stores and felt we were getting the best service and value at Paradise Grill. Roger was attentive and took time to explain the process and selection of components to complete our outdoor kitchen. I would highly recommend Paradise Grill especially because of Roger to all friends and family. I have attached a picture of finished product. We are very pleased with products, service and value we received.

Flora went out of her way to make deal happen. Hard worker. Very excited about the new unit & hope…read moreto say more as we go. Thanks Flora

Absolutely junk with the worst customer service ever. Way overpriced. The salespeople get huge…read morecommission and will tell you anything. The Chinese stainless stee wont last a year inc. the foot rest and more are rusted. The plastic grill knows flake away . The supposed imported top is a peace of thin glass that will break first time you drop something on it. Ours was " delivered" ? or should I say just put in our patio left full of greasy hand prints and we had to paint it. We replaced the fridge twice in one year. Three grill is also a joke. almost impossible to get it above 300 degrees unless you run all burners at high . If you still buy one of their junk you are as much if a fool as us..​

Put a deposit on a nice hot tub at the end of the year sale and agreed on an awesome deal with lots…read moreof extra items added as "bonuses". We just couldn't work it out without doing a lot of remodeling of our back yard and lanai. Called them after about 11 months with only a few inquiries from them time to time to see how it was working out. No pressure just a check in. In the end we decided to wait on getting one and we received our deposit back without any problem. Whenever If I buy a hot tub or pool or anything they sell they will get my business. Easy to do business with.

They delivered and installed a pool heat pump which was on sale and works great. The previous pool…read moreheater was a solar system on the roof which was blown away by Ian.

As I walk into the Fort Myers gallery, I was treated professionally and the team was very…read moreexperienced. I would recommend them to any one who will want to renovate their outside kitchen in the future.

Troy was extremely helpful. He worked within my budget and designed a beautiful outdoor kitchen…read more The delivery and install was flawless