Steer clear of this company. Multiple appointments at the house with Carlos, many times we had to be at the house to go over multiple measurements and he never showed up on time. He would text and call at 10pm and later at night (texts to prove). Once he finally sent the bid, we went back and fourth a bit to make sure everything was on the up and up. Then he told us to decide on a color which we did, but then he said they are on back-order or something and a bunch of excuses. We scheduled the work and I referred him to a client of mine and a few others for work, he bid those jobs as well and then said we were good to go to be installed on May 16th and May 17th and that we were on the schedule. SO, we re-arranged our week and emptied out the garage and prepared for them to come. Then he called back 2 days later and said "he had to fly his 2 man crew all over the country for "covid related painting jobs" and that we could get back on the schedule for end of May, then beginning of June and then middle of June". He said he didn't know when they would return but he had sort of an idea. I've called the company all week and nobody answered the phones. I called and texted Carlos and got no response until tonight...when he said "we don't have the manpower to do the work so we suggest we find another company".
Carlos will say anything he needs to to get the deal agreed to, and then they don't even know how to do the work, or how to schedule. They have a 2 person crew and yet he drives around in his truck signing up more work, and then says they don't have the crews for the work. I'm wondering how they are going to stay in business, when they can't even be honest about their work. Good luck getting them to come back if they mess anything up! I'm truly embarrassed that I referred them to anybody, they don't know how to run a business and won't last. I have the bids saved on my computer, none of this makes any sense. read more