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    Grocery Outlet

    3.1 (79 reviews)
    InexpensiveGrocery, Discount Store
    Open 7:00 am - 10:00 pm
    Updated 2 months ago

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    Entrance
    Maria B.

    I have seen good deals here during the holidays. Good place to get wine. I've purchased tasty bell peppers too. Today however, they didn't honor an online price for water, decided to shop elsewhere due to this. As I entered I was surprised to see it so dirty. The entrance is filthy and the outdoor area needs a good power wash.

    Cristina C.

    From this day forward, (2024) we will post pictures from the Upland location ONLY. I gotta say that this location has a good selection of brand merchandise and food items. Grocery Outlet staff are all Friendly and provide Exceptional customer service! This Upland Grocery Outlet location offers High quality merchandise at great prices! Therefore, be sure to make this your one stop shop!

    Sammy G.

    We went today Nov. 11 2021 at 7:30pm to the Aldi on Mountain Ave ontario Ca to bye some food and the price's were higer then a week algo and then when we went to the check outline the girl in the register 2 was not professional and didn't know how to treat customer. Some one needs to trian her again in costumer service in wish the costumers is always right. She won't have a pay check if it wasn't for the costumers. Please handle this employee she is stealing from all the costumers change the store bags when the government give them for free to food stamps holders. Nov.11 2021 at 7:30pm Hoy fuimos a Aldi en Mountain Ave en ontario para algo de comida y los precios estaban más altos que en una semana y luego, cuando fuimos al esquema de verificación, la chica en el registro 2 no era profesional y no sabía cómo tratar al cliente. Alguien tiene que volver a probarla en servicio al cliente para desear que los clientes tengan razón. Ella no tendrá un cheque de pago si no fuera por los clientes. Por favor, maneje a esta empleada que le está robando a todos los clientes, cobrando las bolsas de la tienda cuando el gobierno las entregue gratis a los titulares de cupones de alimentos.

    the price of a grocery outlet
    F L.

    Update 11/13/20: I received a response from the store manager and they let me know that I could come in anytime and purchase all the available items at the lowest advertised price. I appreciate their quick reply, and my respect for their store has been restored. I'm sorry that it had to come to me writing a scathing review to bring this issue up, but sometimes things have to be brought to light for others to clearly see before they can be repaired. Thank you Grocery Outlet. You get my FIVE stars now. --------------------- --------------------- Well that sucks. I really liked this store, but today I had a really bad experience at the Hollister CA store. I bought my regular items such as bananas, yogurt and some salad dressing, and then I went down the cookie aisle and I found a recently stocked shelf full of Mom's Best granola, which had four recently printed signs, clearly indicating that each 12 oz and 13 oz bags were 99 cents. There were almost a hundred bags of the mom's best granola ready to be purchased, but they are usually double the price. I've gotten them for $0.99 before, so I wasn't very surprised that the sale was back. Please note, This price could not have been a mistake, this shelf had recently been stocked and the stickers that are printed are carefully controlled, everything is computerized, it is not something that an employee arbitrarily types into a machine and prints out. I took 100 bags of the granola to check out and proceeded to buy them. the manager told me that the bags are ringing up at $1.99 and they would only be allowed to sell me two bags at the 99 cent error price. I contested this because the tags on the shelf were printed four times!! and were very clear, the dates were correct and the items were the same as the ones on the tag. there was NO mistake. They would not let me buy all the bags and proceeded to write down their corporate office phone number and the name of the store manager. I will promptly be contacting their headquarters to complain about this. I was very eager to buy over a hundred bags of these granola products which I very much enjoy eating with my lunch smoothies. I really liked grocery outlet, but this pissed me off at such a egregious level that will cause me to have difficulty buying anything at the store ever again. to anyone that thinks that this is a minor problem, they should be aware that there is a California Law called weights and measures. The problem that I encountered is very serious and no store policy can hide behind what occurred. I will be contacting weights and measures to file a complaint immediately. The law is called the weights and measures law in California, image attached. http://www.expertlaw.com/forums/showthread.php?t=109555

    I dont know about fries in my ice cream :-/
    Tosha L.

    This a nice little store to do some quick groceries shopping in. They have a big variety of fruits, veggies, frozen foods and not to for get....WINE!!! I wasn't playing on getting wine as part I'd my purchase, but I saw a Red Moscato wine, and ive seen nor tried it before, so I had to grab one....especially for $2.99, heck yeah I bought it!

    They need a new sign that states even if the coupon on Merchandise we will not except it,  Poor customer service.
    JR M.

    Very disappointed with this grocery outlet they had merchandise with coupons on the merchandise in their store and would not honor them so what they should do is take them off. No customer service here but like they say you get what you pay for it. Start reading the reviews that should help you pick where you want to shop, funny the owner apologizes but not once offers his customers a coupon or a discount on his mistakes or his employees. Maybe if enough people stop shopping there he'll see things differently.

    Straus ice cream brand
    Charlene C.

    My husband and I decided to check out the Grocery Outlet out of curiosity, but weren't expecting much of anything. The way to describe Grocery Outlet is like how the store "Ross" is. You can find expensive name brand items as well as "cheap" items, but they never have the same items at any given time. You can't order items or ask them to save items for you because even the employees don't know what they are receiving. The girl who checked us out stated that it's like Christmas for them every time a shipment comes. The employees we interacted with were helpful and friendly. Some items we found were: ==================== *Straus organic ice cream (Dutch Chocolate and Brown Sugar Banana) Note that you can normally find Straus brand ice cream at Whole Foods, Sprouts and Gelson's. *Edy's Frozen Custard *Nutella (large jar 25.5oz) was only $3.99 - Those go for at least $7-8 at other stores like Target, Smart n' Final or Stater Bros. *Kikkoman soy sauce (large refill sized) *Organic bread *Pita chips *Lay's Korean BBQ & Thai Sweet Chili flavored chips ($0.99) *IZZE Sparkling Clementine and Blackberry in 12-oz glass bottles for $0.99 *Organic Flour *Organic Cane Sugar *Organic Butter *Coconut Oil *PAM Coconut Oil Spray *Pre-bagged Salads *Wine *Martinelli sparkling cider *Shampoo/Conditioner, soap *Detergent *Medicine *Pots, Pans, Tupperware Some other notable items were that pork loin and chicken picnic pack was $0.99/lb and bananas were $0.49/lb. (Usually bananas are like $0.62/lb at other stores like Stater Bros or Ralph's.) TIP: Check the expiration dates on items you purchase. Again, you can't find everything you need here, but if you look hard enough, you'll find some great deals. Especially if you know by heart how much you pay for them normally at other stores. (just be smart about it and be able to compare!) A couple items that we couldn't find was low sodium soy sauce and sesame oil so we went to an Asian market afterward. 32/100 Reviews for 2016

    Moldy Muffins

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    6 months ago

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    2 years ago

    I love shopping here, they have great deals. I had a return a day ago and the two male employees were very helpful.

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    Jenny L.

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    2 years ago

    The outdated dairy products in the store. Takes too much time to shop looking at every items expiration date

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    4 years ago

    Hi everyone don't get cheese it was expired a long time ago and all the fruit we're expired too

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    Page 1 of 2

    Ask the Community - Grocery Outlet

    Review Highlights - Grocery Outlet

    The bosses Tommy and Becky always assist their employees for what ever they may need and are always very cheerful and good to customers.

    Mentioned in 2 reviews

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    Great wine selection and prices to met everyone's taste. Clean, we'll stocked, many healthy food…read moreoptions available. Cashier are always friendly. Hours vary 7am to 10pm. If your in the area, stop by and tell them Team Smiley sent you

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    Whole Foods Market - Small store

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    Such a comprehensive one-stop shop. Everything is on the pricier side these days, but it's nice…read morethat they offer oysters for a dollar each if you get a dozen! The sticker price doesn't reflect this once you get it from the seafood department, but at checkout, you use your personalized QR code to get the discount. It's an amazing buy. They even put the oysters on ice in this nifty plastic container. They make sure to warn you to eat it all in 3 hours or less. They have other deals on certain days of the week. Not sure when but they offer a buy one, get one half off deal on sushi. You just have to be vigilant. Very happy that this Upland Whole Foods is just a few miles away from my house. While parking can be challenging during peak hours, it's usually easy to get a spot early in the morning or late at night.

    Attn Bryan Bergmann! (Store Manager) The customer service,…read morespecifically the clerks upfront, SUCKS at your store. I'm periodically in the store miscellaneous buys, including amazon returns. Today, July 28th, I've had my second encounter with poor attitude (Genesis) clerks up front; second poor experience in a row! The last time I voiced my complaint to a gentleman who said he was the acting supervisor on st that time (mustache guy). *There are so many BAD customer service related reviews, just here on yelp, how is this store and its management surviving? Today my complaint will go in writing here on yelp. Ps It's my opinion that poor customer service stems from POOR management.

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    Trader Joe's - 12/11/24 Paper whites in a glass bottle, can't beat $3.49

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    I had been craving smoked salmon all morning, so I decided to make a stop here, and OMG!! The…read moreNorwegian Smoked Salmon was amazing!! Exactly what I was looking for! I also decided to buy and try the canned Calamari in Olive Oil. Although it was good, I just don't think I'm a calamari person after all lol. As for the Watermelon Cucumber Cooler, it ended up being more sweeter than I expected, so i just didn't really end up being a fan :/ Overall though, checkout was quick and smooth, and I didn't have to wait in line for very long. :)

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    Grocery Outlet - grocery - Updated September 2026

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