I had scheduled an appointment for Tuesday, May 19th at 5:00pm to have my AC checked and nobody…read moreshowed up. I left a message and no one returned my phone call. I am not happy with the way I was treated by this company.

We requested for heating system solution and we got an amazing guy called Ethan thank you for…read moresending him to fix our heating for us. Very communicative Such an amazing guy. Thank you

Is not only professional and very gentleman and honest man I never worked with a person like this …read more Amazing job in less time that I was thinking is a doctor he helped me in a very risk and dangerous situation for me and my place he fix everything with one hand and a screw and he check my entire house I speachless for the great job and professionally and experienced .I will totally recommend to everyone .also week ends or any time amazing person ...I never see a job done like he does .. warranty about his time and professional job.

Done business with John several times in the past. While calling him for a service call, he…read moreinterrupted the call and said he would call right back. He never did. Called him back several hours later only to leave a callback message. Several days later, I called him again to inquire as to why he was not returning my calls. Never answered or called back. I had done business on several occasions and always paid him in cash at completion. Don't understand why someone can be so rude and unprofessional to a cash paying customer.

I recently called to have my furnace maintenance done and when I went downstairs to show him the…read morefurnace, I discovered a pipe had burst overnight. Onofreo's maintenance man immediately did everything necessary to stop the leak, as well as found and repaired the problem. Even though they are more expensive than other companies I've had in the past when it comes to things like this, they can't be beat. He was even nice enough to tell me how to remedy the problem so that it won't happen again and willing to come back to work with the contractor for the repair.

My daughter in law asked me to leave a review because she was so impressed with the experience…read more After dealing with another HVAC company that left a bad impression, this company was a breath of fresh air. From the first phone call, everyone was friendly, helpful, and happy to answer questions. The customer service alone stood out. Even though they were a little more expensive, the professionalism and kindness made it worth it. It's nice to see a company that still knows how to treat people.

Astachio Sila Heating and AC....Beware!…read more $2,600.00 Repair charger and a $50.00 part that only took 2 hours of labor. I called a manager there, Michael Bennett was unsympathetic after telling him even at $250.00 an hour it should have been under $600. He claims he needs to charge over $1.200.00 an hour, only because he got caught overcharging. I have called him back to discuss it further and he refuses to return my calls. This was dead of winter and no heat in the house. I have been with them 20+ years. Ever since Sila bought Astachio, they don't care about the little guy anymore, the single home owner. Stay Away

No, no, no! I awoke…read morethis AM with no hot water. Googled HVACs in my area and I recognized the name Astacio from vans around town. Called their number and I spoke with the AI. Annoyed, I had no choice and I desperately needed service because cold showers are no fun. The AI dutifully took all my info down, and even simulated the sound of typing whilst I answered "her" questions of what was going wrong. I secured an appointment for tomorrow. Score! Not so fast..... I then received a call at 3:15pm today from a human at Astacio who told me that the AI shouldn't have booked the appointment and the earliest available would be six days from today. And now that I'm getting this update at the end of the day, I'm out of time to call other vendors to scour for an earlier appointment. And she broke this news of her insubordinate AI to me AFTER 1) spending five minutes with me asking all sorts of detailed questions about my house, heater etc and 2) putting me on hold for five minutes. When she broke the news to me that I didn't in fact have an appointment, at least not one in the physical world, I asked her if she was insane.

Have been with C&C for years with service contract. Great technicians. Good pricing…read more Definitely recommend them

Our 20+ year old furnance died at 3am in the morning. I was really concerned because it was so…read morecold. The team at C&C Services came to the rescue! They got the replacement in less than a day. The installation crew were so friendly and fast. I coulld not be more happy with my experience and highly recommend C&C Services! THANK YOU!!

I am very pleased with my experience working with Brian and the professional installers at Arctic…read moreMechanical Heating and Cooling. Everyone was courteous and knowledgeable. My hardworking 23 year old Lennox central air system had to be replaced. Brian helped plan a new central air system with a split Lennox unit in a different part of my house. The total price tag looked even better when I received a cash card from Costco. It was a good investment. My house is more comfortable now with my new efficient system. Moreover, my energy bill is 32% less than last summer!

Fraudulent billing…read more Watch out for these fraudsters. I had Arctic over to look at a heating issue. Their tech was in my house for no more than 20 minutes. I received a bill for 1.5 hours. When I called them, their rude representative claimed their GPS said he was at my house for one hour and 27 minutes. Then she hung up on me. I then check my Ring doorbell camera and got the video evidence. I wrote the company and then got a call from a "manager" who claimed their rep didn't argue with me and they were fixing it. Watch out for these crooks. If they're willing to scam me on my first small bill, imagine what they'd do to you if you did a big project with them. CROOKS. Update: Subsequent to the original post, Jeffrey F from Arctic Mechanical wrote a reply to my post, inaccurately characterizing the events, but more importantly, listing my name and home address in his reply. This attempt to intimidate and chill my right to post about their business practices was appropriately taken down by Yelp. But this is further evidence of Arctic Mechanical's business practices and aggressive and shady front office.

Quality work, on time, all as requested. Much appreciated. Review wasn't requested but wanted to…read moreshare

Easy! Amazon was easy to work with - they gave me a quote and scheduled the service for the same…read moreweek. Technician was polite and efficient. Left area clean. If I knew it was this easy, I would've had it done years ago! Highly recommend!

Gault is well known for NOT being the least expensive oil/furnace company. You would expect top…read moreservice for the top prices they charge Unfortunately when you finally need them they fail big time to live up to their pricing and reputation. Three service calls and waiting for the fourth with charge after charge after charge for their guessing what part may be the problem my home still has no heat It's only been two weeks. Maybe it's me being too demanding. But two week and thousands of dollars of their guesses I very PO-ed

AVOID THIS COMPANY - THEY DO NOT STAND BEHING THEIR WORK I'm…read morebeyond frustrated with Gault Energy and Home Solutions located at 11 Ferry Lane W., Westport CT. Less than TWO years ago, they installed a new compressor at our woman's boutique in Greenwich Connecticut. Now, for the SECOND time, it has completely failed. I contacted the manufacturer directly, who confirmed there's a FIVE-YEAR WARRANTY on the unit. Yet Gault refuses to honor the warranty or the contract. Instead of standing behind the equipment they chose and installed, they're washing their hands of it and trying to make me foot the bill again. This is not just bad service -- it's dishonest and unprofessional. They're more than happy to take your money, but when something goes wrong, they disappear. DO NOT USE THIS COMPANY. Shoddy installation, zero accountability, and terrible customer service. You've been warned.