I went to this shop for a wheel alignment and was told I need a new tie rod. I agreed to the…read moremaintenance of the tie rod and ever since they replaced it my steering wheel and alignment has never been right. Go to a reputable mechanic that does good work.

Very good repair service and good mechanics. Friendly atmosphere. Explain all that needs to be…read moredone. Does ot overcharge.

I can't say enough about how happy I am with the final result after picking up my car today. I…read moredropped it off Monday morning, and it was ready by Wednesday. These guys clearly know what they're doing. The pearl white paint matched the rest of the body perfectly, and the quality of the work really shows. I'd highly recommend anyone needing auto body work to go see Tom.

If zero stars was an option I would have put that because even 1 start is to generous of a rating…read more The absolute worst shop to take your car to. The customer service sucks and any positive expectation you'd have throw it out the window. I took my SRT Durango here to get fixed after it had just been stolen and recovered. I called in advance to make sure they had room for my car to be fixed they agreed so I had it towed there. Knowing the car had just been stolen,had a back broken window,unlocked doors, and torn out dash...they decided it was a bright idea to keep it parked on a main road for everyone to see. My car then got stolen AGAIN while in the hands of the body shop. To make things worse I didn't find out until 24hrs after it got stolen. They didn't contact me,my insurance who they spoke to the day it was stolen,or the police. They will blame you on the car being stolen and lie about everything. If you have a nice car do not take it here they aren't capable of protecting it or even fixing it. Oh plus their cameras don't work either :) As your replay states you didn't have a key which you were told about when you called me to say my car was dropped off in your lot. Therefore acknowledging the car was in your possession. You didn't have a problem with the key not working or the tow truck dropping it off the day you called me to confirm I was the owner. Your lack of communication,empathy and professionalism is horrendous. Saying because we are leaving reviews is bullying is so insane when your shop has tried to gaslight me and bold face lie about everything during this situation. I seriously hope you change your procedures and customer service, considering I'm not the only one with a horrible experience.

I had a great experience they fixed my car in one week they told me it was gonna take two weeks bt…read morethey got it fixed a few days bfor the due date sofie and Joel were really nice great experience highly recommended

To say this company provides amazing customer service, would be an understatement…read more Long story short, my 18yr old son got into an accident with a fire hydrant. (Watch out... those fire hydrants come out of nowhere ) 11k worth of damage. These guys took the time to explain everything to me, they worked with insurance, they started ordering parts before insurance approved it and once SF gave the ok, these guys were ready to work on it. They kept in touch with me every step of the way and they were so very nice. They were way ahead of schedule, washed and waxed my car and on the day it was ready for pick up, I had a hard time getting out to them so they dropped the car off AT MY HOUSE a half hour away, on a SATURDAY. (Who does that?!) They are family owned and it's very apparent that they actually CARE. They did amazing work. Thank you guys, Kevin, so very much. I appreciate everything, more than you will ever know. I hope I don't have to use you again, but if a fire hydrant even thinks about jumping out in front of my car again, I will be calling you.

Visited Palmer Collision for the first time earlier this month to have my 2019 Chevy Traverse…read morerepaired and I am extremely satisfied! John walked me through the repair process & he dealt with the insurance company for supplemental payment for the repairs which was one less thing for me to do. The work done was remarkable and John & Karen kept me updated throughout the process. I highly recommend Palmer Collision!

Owner is rude! Three tries still couldn't fix my Jeep right! Had to get another actual expert…read moreopinion to get it finally right! Stay clear! One of the worst experiences I've had in a long time! Wasn't even that bad of damage. Don't stand behind their work!

All straight forward. Good people and 100 on how they handle people. They should be the standard.read more

Fair and honest.. they didn't charge for looking at my truck and were honest about its needs. I…read morewent to others who also gave me the same results but charged $200 just to look at it. Would definitely return and recommend.

Beware of the 5 star reviews! I had a terrible experience with this auto shop. There was a dent in…read morethe front bumper of my car and I decided to come to this shop due to the great reviews. I came the first time and asked for a quote to pop out the dent. The owner tells me $30, but they were booked for the day. I come again and they were booked again. I confirmed a second time on pricing and he says $30-$40. I come back the third time and he finally puts a mechanic to work on my car. After the job was complete, the owner asks me the price we agreed on and I told him $30. He goes into a crazy tantrum saying how he would never accept the job for so low and tried to charge me $80. I argued back saying how he told me twice $30 and we settled on $40 cash only. There was faulty airbag sensor found during the dent job, but after this experience, I decided to not continue with their services. The mechanic did a good job, but I would not come back.

I stopped by here for the 2nd time and there will be a 3rd and possibly a 4th. 1st stop for the…read moreinstallation of aftermarket running boards for my FJ. It took around an hour for the install. They checked with me on position, etc,. I paid, they were very straightforward and honest with pricing. The 2nd time I stopped by was to get a grille guard installed. This time I left the truck due to Covid. Thank The Lord they are only 5 minute walk away from home. They called me I picked it, checked it and everything was GREAT. I even inquired about some possible minor body work (probably next year). I just scheduled another appointment to swap out the aftermarket boards for original OEM boards as well install of OEM cargo net on the back door. I am looking forward to it, been a long time coming!

We called over 5 different places about one of our windshield wipers not working. Most places had a…read moreleast a days wait and charged just to look at the car. When I originally called this place, the tech said they couldnt take anyone else for the day but when I explained the problem he told us just to come in. We got there and he immediately looked at it and fixed our months long problem in 1 minute free of charge. We even tried to tip him and he wouldn't accept it. This place is great and has the right values unlike most mechanic shops just trying to get as much money out of you as they can. Will definitely be back, I didn't get the man's name but thank you!!!

I took my fathers 2012 Honda Odyssey in by Three Star Auto Repair on Wednesday 9/14/2022 for some…read morework to be done on the mini van. Eddy checked the whole vehicle out and called me and told me what it needed and how much it was going to cost to repair what needed to be fixed on the vehicle. I told him Eddy to go ahead and do the work. I dropped the vehicle off in the morning after 9:30 am and got the vehicle back at 1:30 pm. I highly rated Eddy because he does excellent work and he is very friendly.

Excellent body work, completed quickly and at a very reasonable price…read more Highly recommended. Mike Mc

I used Kevin and his team for a repair a few years ago. I recently needed his services once more,…read moreand he again provided exceptional service and craftsmanship. I highly recommend him and his team, and definitely will use him for future repairs.