Maggie J.

We had Gucci Osteria pretty high up on our dining list when making our Florence itinerary but after hearing some mixed reviews we opted to go for lunch instead of dinner. As expected, the interiors are pretty fabulous and the service and food ended up being great as well. We opted to order off the a la carte menu in lieu of doing the tasting menu which felt like it would be too heavy for lunch. Favorites were the pistachio spaghetti and the Journey to Modern tortellini which was absolutely incredible. Highly recommend and would also add that you should leave time to do some shopping and see the gucci museum upstairs!

Connie H.

They say you'll always remember your first Michelin experience -- and I absolutely will. Stepping off the bustling Piazza Signoria and into Osteria Gucci felt like entering another world. The service was flawless from the very first moment -- warm, welcoming, and effortlessly refined. They seated me at the best table in the house without knowing it was my birthday, and the entire experience felt like it was crafted just for me. The chef, Massimo Bottara, holds 3 Michelin stars, and every detail showed it -- from the artistry of each dish to the perfect balance of flavors. I thanked them for an exceptional birthday experience as I left and the host scrambled to the back to bring me a gift - completely unnecessary, but very charming as the whole experience. It was more than just a meal; it was a memory I'll treasure forever. If you're ever in Florence and want to experience true culinary excellence, this is the place.

Albert K.

I thought the Gucci portion was a gimmick but was pleasantly surprised to be wrong. Food quality and service was excellent. The starters that were included were small and tasty with the watermelon ice, bread sticks, and espresso imitation soup. We got 2 courses and thought it would be light, but it is insanely filling! The spaghetti and tortellini combined was already way too much food. Both were excellent texture and taste. The beef with caviar seemed small but was very filling. The fish with chips on top was very large in size. There is no way we could have finished 3 each! The bread they bring out was piping hot. Just perfect with olive oil. All in all, great service and food.

Bryn L.

Amazing dining experience from the atmosphere, the service (I believe we had 6 or 8 servers), the fun play on norms with the courses. The atmosphere is very beautiful, like an elegant parlor. A place where you can sit and enjoy but the food is the star. Staff was well trained and well versed in the menu items as well as the whimsy that comes across in the food. The food was amazing. From welcome course to final final course. A delicious experience. For example, in the second desert course, the meringues all taste different and have different consistencies and the pool of raspberry and cassis is just amazing with the chestnut and toasted meringue. An out of this world experience.

Geraldine G.

Customer service here is phenomenal! And yes, if you're expecting to have an exceptional dining experience in a Gucci way. You do! As much as I tried to remember everything I ate - I really couldn't. I'll admit some things I loved more than others. That being said - I'd recommend going. I took plenty of pictures so I hope that helps. Please make a point of using their fabulous bathroom. It's beautiful.

Ami R.

This place has the ambience and while you're going for the Michelin rated food, the ambience is slightly superior than the food. The design of the plates and interior of the restaurant are something to appreciated. The food was flavorful, service was excellent and I appreciated the diversity of the dining clientele. Very young to older couples, there was a couple that brought in a well behaved dog (!), and they also had a high chair setup for a young child. If I was to recommend a Michelin and Florence inspired dining experience, this would be it.

Bryan D.

We walled in and the staff was attentive but formal. We sat With a view of Palazzo Vecchio and the Gucci Gardens. We had the expresso, cappuccino and a glass of Champagne. The coffees were nice with a touch of chocolate. The Champagne arrived with a series of salty food items to enhance the drink. The waiter was super formal, super young and super nervous. He could not figure out how to balance his serving tray and serve the drinks. It all worked out but added to a fun experience.

Jeremy C.

With a fantastic location (even better: mostly in the shade) on the Piazza della Signoria, and a classic interior, next to the Gucci museum, what could go wrong? Very little. The plates were excellent. The lobster and begonia leaf taco, the eel and pumpkin ravioli, the Chianina (beef) with caviar, and the cleverly executed cod covered in fried cod scales (unfortunately, not as visually exciting as it could be). Oh, and the (50/50) butter/olive oil to make the three different kinds of bread "healthier." Or tastier. One of those. And the servers were more than hospitable to the tourists. Maybe a little too hospitable. I was a bit disappointed when a second couple with a baby carriage entered, but luckily they were too late for lunch service. Hopefully, the first baby in the restaurant was using the only high chair. But I doubt it. I understand restaurants need to make money, but please let everyone know, before they make a reservation, that "screaming infants, who cannot possibly appreciate our chef's efforts, are more than welcome to disrupt the meals of any or all of our other paying guests." I'll probably return, but I'll definitely ask for the non-infant seating area. 2023 09 06. M1.

Gohar K.

Really nice experience. I made reservation two months before our scheduled trip and was looking forward to dining here. The whole experience was awesome, the interiors of the restaurant, the table setting, the food and the staff. We chose the tasting menu and got to try a few items. So many flavors and textures in every plate. Our waiter was super friendly and helpful. He even gave us free museum tickets to the Gucci museum next door which I actually visited the next day. Just lovely .. So if you are ever in Florence go ahead and make time for this place. Enjoy life every day every minute.

Alvin Y.

The only bad I can think of: the WiFi is horrible. I loved the interior of the restaurant. It was soothing and complimented the city around it. The food was excellent. I enjoyed 2 of the 3 appetizers, I just couldn't get myself to enjoy the bao. For mains we ordered the spaghetti and cod. Both of them where very tasty. The service. Wow! Excellent service. I truly have never experienced 1 star Michelin service like this before. Yes it pretty pricey and I might do it again.

Ian Nicholas L.

Fun and Engaging experience. Can't lie, We were pretty skeptical coming here because of the Hype and it not living up to expectations, but it did! Loved everything from the amuse bouches down to the mains. Every dish triggered some memory and plating was immaculate and what youd expect. I personally also have an added bonus of having a reference point in going to Pujol and being from California so seeing the elevation and combination of Italian and Mexican cuisines was fun to see and experience. Would definitely recommend if you're in for a more whimsical meal in an alice in wonderland type of environment!

Marisol V.

Impecable!!! Service was 5 stars. Extremely attentive wait staff and know how to treat all their clientele like VIP's. The food...*chefs kiss*. Beyond like anything I've ever had. This place is an experience filled with surprises! Totally recommend to dine here when in Firenze.

Laura B.

My husbands favorite meal during our entire Italy adventure. And probably mine as well. After an amazing experience at Gucci Gardens we ended it with dinner here. We were the first reservation so we got to be the first in the restaurant and that was really nice because we got to see it before it was filled. The ambience was beautiful and our host was kind enough to explain how the restaurant came to be and how the building was incorporated into the design. The staff was extremely attentive and patient with us answering all our questions and very aware that I didn't eat pork so they made sure to check in with me about every dish. The meal was prie fixed and the group had to order the same menu because its all timed a certain way. Luckily they let us add in one dish from the other menu that I really wanted to try. So you can get the best of both worlds! My husband got a wine pairing with his meal and I sipped on kir royals throughout. Overall, the meal was truly amazing, it was the first meal that really had some delicious unexpected twists. The chef did a wonderful job of incorporating her flavors from separate cultures into dishes. The chef is Mexican and she combined that with Japanese flavors. My favorite dish was the one we ended up adding in from the menu we did not choose. It was lung but honestly if I wasn't told that I wouldn't have guessed. They even brought out a little extra dessert for my husbands bday. And their homemade marshmallow with a hidden expression ball inside was the perfect way to end the night.