Where do I start. Our driver believes he is having transmission issues, so rather than continue to drive and cause additional damage....we make several calls to repair shops. Including Freightliner. We first ask can they handle a tranny job? The on call guy QUICKLY answered we do it ALL! 2nd question when can u get started if we have it to your shop today, he also replies quickly we can start on it first thing in the morning! SWEET!!!
So we set up Roadrunner wreaked service to pick up & take to their shop!
The following morning Monday, we immediately are faced with delay delay delay.....excuses one after the other, this goes on for several days on Wednesday before they FINALLY say, it will be ready on Monday! Great,
Then Monday rolls around and they say we don't handle Transmissions! WHAT??????? So we worked a deal, for them to drop it and arrangement to get it to a rebuild shop. We are told Wednesday & Monday for 2 weeks it will be ready! This is week 4, still don't have our truck out!!! Of course their is another issue, today is Tuesday, guess when it's suppose to be ready? TOMORROW WEDNESDAY! Unbelievable!!!
Good repair shops HONEST & Affordable are in high demand.....In our experience they have yet to deliver or meet a commitment that they set! We must chase them for answers! Strongly advise to Take YOUR repair needs else where especially if it is Transmission related!!!
We WILL not be back & will spread the word! read more