Great relaxing place to let go of tension & all therapists are highly skilled & provide excellent,…read moreindividually focused treatment protocols for you!! AMAZING Relaxation found in their treatment rooms!!

Very disappointing experience…read more I was really looking forward to this appointment, especially as a busy mom who does not get much time to carve out for myself, but unfortunately this was one of the worst massage experiences I have ever had. My massage therapist walked in through the front door five minutes after my appointment start time, already putting things off on the wrong foot. During the massage, she asked if I wanted more pressure and I said yes, but the massage remained extremely weak and half-hearted, often using only one hand. I began to suspect she was distracted or not fully present. Eventually, I could not ignore the feeling anymore. I told her I needed to use the restroom, got up, and when I checked, she was on her phone actively watching something and she tried hiding her phone under the sheet. At that point, I walked out without finishing the service. I was so uncomfortable and unhappy that I could not take another minute. While the front desk receptionist was kind, she was having an open conversation with another massage therapist, loudly discussing her neighbor and calling him a redneck, which felt highly unprofessional and inappropriate for a spa environment. To make matters worse, the bathroom felt neglected. The faucet handle did not work properly, and there was a half used open water bottle with no cap sitting on the shelf, which was unsettling and unsanitary. As I was leaving, she told me that management would call me to follow up, but I never received a call. Overall, the space did not feel relaxing, calming, or professional. I left feeling frustrated and upset that my time and money were wasted. It is incredibly disappointing when you finally make time for self care and are met with such poor service and lack of respect for the client experience. I truly hope management addresses these issues, because this was not acceptable.

From start to finish, it was a relaxing and luxurious experience. I got the Groupon, which was a…read more45- minute double shampoo, conditioning, and neck/shoulder massage. It was fantastic. It was super clean and a very serene environment.I would go back in a minute.

Amelia. Fantastic!!!! I highly recommend Serenity Spa. I did a 90 minute session with Amelia, and…read moreit was in the top 3 all time best massages that I've had. (And I've had a lot). Constant pressure, didn't miss a part. I felt so good after leaving. Great job!

From start to finish, this was an amazing experience! Tina at the front desk was responsive with my…read morequestions over the phone and joyfully showed me around the beautiful spa and outdoor balcony "chill" area. Tina was also attentive throughout my spa day, encouraging me to stay and relax a while after my massage. Lynette was my masseuse and she knows what she is doing! I added on the cbd and aromatherapy to my 90mim atone massage. There's a small steam room and shower- they seem to do a great job at staggering appointments so it does not get overcrowded! BONuS- you can receive Mariott bonvoy points!!

The spa is quaint and peaceful. From initial appointment setting to checking out - excellent…read morecustomer service from April :) The spa is a boutique spa, small but has several amenities: showers, steam, lounge and a nice wrap around patio that faces the Mission. My friend and I had the special that included a facial and massage. The massage and facial were terrific. After our treatments we were offered champagne and trail mix snack. We had planned to go to the pool, but since we'd never been to SJC, we opted to walk around the cute downtown. Note, the pool is not part of the spa amenities but you can ask to use and they may be able to accommodate. All in all, great day at the spa with my BFF!

Great experience with Eva and Tina. Place is clean and close to restaurants too. Great locationread more

Booked a couples massage on a weekday. The massage therapists were amazing…read more The room felt clean and the lights projection was cool and not bothersome. The not so good thing was that they didn't put us in a couples room and said it would be an additional $10, and my husband did not get the foot scrub which was part of our combination massage package. He also felt rushed by the massage therapist to start early while still undressing. However, as previously mentioned the massage itself was very nice and also appreciated the small bottled waters at the end. Otherwise, we would consider visiting here again if we're in the area.

I went to get a massage on Saturday, after more than 10 years going to this place , couple of bad…read moremassages finally the last straw broke the camel's back, I made appointment for 60 minutes Thai massage, as always that I have been getting this massage for past 10 years, the lady started doing the massage and it was very low pressure, looked more like petting me, I asked her couple of time please put more pressure, I normally get Muslim to higher pressure for my Thai massage. She told me it's gonna cost you $20 more for more pressure, for Past 10 years NO-ONE ever told me it's cost more money to do more pressure. I asked her since when ? She didn't say anything, later I asked her for name and she told me why do you need my name, I said acetone I come in I ask for the name of the person attending me, she didn't say her name. At the end of the massage I came to pay and gave her my 10 times card stamp they do, and finally she had to put her name on the card , I think it's Kim. Older lady built, very mad face, anyway, I wouldn't want to go there because I can give my money to some other small business who actually appreciate my business, just wanted for entire to know, I'm not a bad reviewer , I normally our a lot of reviews, a bad review unless it really was bad,

Always a great experience! Normally can book same day which is great for me and my schedule!read more

best place ever!!!!! i been here so many times…read more they are so sweet better deals and always friendly!!!

Sophia, Katy and Anna, are some of the masseuse's, but honestly, I think I got the best. I have…read morebeen going there for years, anytime I'm in town, but this time was my best experience. This place is very simple but clean and easy to get to. I cannot wait to go back the next time. I am in town. I WOULD RECOMMEND

Very relaxing massage. They do a great job of applying pressure to the knots in your body. It is…read moreclean, relaxing, and they are very nice. Recommend!

Great price & service. The facility is clean and conveniently located. Candie is the best and…read moreVictoria always greets with a smile. The best service - you will leave in better mood than you arrived. A+++. Please note, Touch of Excellence is in Suite E...Yelp does not have the complete address.

Great Massage Celeste has been my massage therapist for many years. Clean office and professional…read more Always able to find my knots and loosen them. I feel great for at least a week after massage.

I've been seeing Celeste for 2 years now, and the experience just gets better and better each time…read more She is warm, welcoming and made me feel completely comfortable. The space is clean and has a very relaxing ambiance from the waiting room all the way back to the massage rooms. I have a very active job that is strenuous to my body and seeing her regularly keeps my muscles right where they need to be. I would highly recommend her to everyone, she has the touch! 10 stars! The location also offers acupuncture, I am new to this natural approach to medicine but Grant does amazing work as well. Clean, comfortable and professional environment. Highly recommend this office for all of your body's needs.