Very disappointing experience…read more I was really looking forward to this appointment, especially as a busy mom who does not get much time to carve out for myself, but unfortunately this was one of the worst massage experiences I have ever had. My massage therapist walked in through the front door five minutes after my appointment start time, already putting things off on the wrong foot. During the massage, she asked if I wanted more pressure and I said yes, but the massage remained extremely weak and half-hearted, often using only one hand. I began to suspect she was distracted or not fully present. Eventually, I could not ignore the feeling anymore. I told her I needed to use the restroom, got up, and when I checked, she was on her phone actively watching something and she tried hiding her phone under the sheet. At that point, I walked out without finishing the service. I was so uncomfortable and unhappy that I could not take another minute. While the front desk receptionist was kind, she was having an open conversation with another massage therapist, loudly discussing her neighbor and calling him a redneck, which felt highly unprofessional and inappropriate for a spa environment. To make matters worse, the bathroom felt neglected. The faucet handle did not work properly, and there was a half used open water bottle with no cap sitting on the shelf, which was unsettling and unsanitary. As I was leaving, she told me that management would call me to follow up, but I never received a call. Overall, the space did not feel relaxing, calming, or professional. I left feeling frustrated and upset that my time and money were wasted. It is incredibly disappointing when you finally make time for self care and are met with such poor service and lack of respect for the client experience. I truly hope management addresses these issues, because this was not acceptable.

I've never been one for massages. Usually, it's something I get guilted into while on…read morevacation--some overpriced, sterile "wellness" ritual peddled by hotel spas that care more about cucumber water and ambient flute music than actually fixing your back. You know the type: one-size-fits-all treatments with names like "Zen Renewal" or "Earth Embrace," run with the efficiency and warmth of a TSA checkpoint. But Massage Associates? Different story. No pretentious fountain gurgling in the lobby, no whispery receptionist pushing eucalyptus diffusers like they're selling snake oil. This place is raw, real, and refreshingly un-fancy. It's about the work--the grind, the muscle, the human connection. They ask questions, they listen, and they tailor the experience like they actually give a damn. Because they do. You're not just passing through. You're becoming part of something--a regular. And you're getting that at a price that doesn't make you hate yourself afterward. So if you're looking for the theatrical, the perfumed illusion of wellness... keep walking. But if you want the real deal--the kind of massage that works, not performs--then pull up a chair. Massage Associates gets it right.

My therapeutic massage with Amelia was out of this world. She is small, but mighty! I really needed…read morea deep firm massage to get a kink out of my neck and shoulder... and bam... she did it! Everyone is so welcoming and zen! Will definitely be back.

Very disappointed. I get massages regularly, and this was easily one of the most unprofessional…read moreexperiences I've had. The 60 minute massage felt rushed and uneven, with certain areas worked on & others skipped entirely. It never felt cohesive or relaxing. The spa environment was also unacceptable. 2 men were talking loudly the entire time, louder than the spa music. I assumed it was coming from outside the spa & thus out of their control, but after the massage, I saw the men sitting in the spa's waiting room. NOT ONE employee had bothered to ask them to lower their voices. The final straw was checkout. I was asked a leave a tip, so I left a mere $5 tip due to the reasons stated above. I was immediately LAUGHED AT by my masseuse & told, "Normally it's 20% minimum." Tips are optional, and laughing at a client is wildly unprofessional. I left more stressed than when I arrived & wish I had gone elsewhere. I won't be back.

From start to finish, this was an amazing experience! Tina at the front desk was responsive with my…read morequestions over the phone and joyfully showed me around the beautiful spa and outdoor balcony "chill" area. Tina was also attentive throughout my spa day, encouraging me to stay and relax a while after my massage. Lynette was my masseuse and she knows what she is doing! I added on the cbd and aromatherapy to my 90mim atone massage. There's a small steam room and shower- they seem to do a great job at staggering appointments so it does not get overcrowded! BONuS- you can receive Mariott bonvoy points!!

The spa is quaint and peaceful. From initial appointment setting to checking out - excellent…read morecustomer service from April :) The spa is a boutique spa, small but has several amenities: showers, steam, lounge and a nice wrap around patio that faces the Mission. My friend and I had the special that included a facial and massage. The massage and facial were terrific. After our treatments we were offered champagne and trail mix snack. We had planned to go to the pool, but since we'd never been to SJC, we opted to walk around the cute downtown. Note, the pool is not part of the spa amenities but you can ask to use and they may be able to accommodate. All in all, great day at the spa with my BFF!

Great experience with Eva and Tina. Place is clean and close to restaurants too. Great locationread more

I am a regular customer, and I have been there 4 years, I got amazing touch massage all over my…read morebody. The massaue I got is very filerty, every time at the beginning of the massage, I got slap my body, she asked me "do you miss me or miss my massage"? She made me so awkward, and embarrassing. I feel very guilty to go in every time I lied to my family. (I married and have kids, I feel very guilty afterwards). And she asked me $50+tip. The owner couple (either of them work in the front desk) very pushy, sometimes the Female owner massage me and take me to the room where she is resting, she has 3 names Stephane, Tiffiny and Michelle. She always tell me have new girl will work here and let me try the new girl. And this spa have clean issue, I got ring worm from massage. I won't recommend this massage parlor anymore. I confess here and tell the truth about this spa, so people know the truth what is happening in here.

I went to get a massage on Saturday, after more than 10 years going to this place , couple of bad…read moremassages finally the last straw broke the camel's back, I made appointment for 60 minutes Thai massage, as always that I have been getting this massage for past 10 years, the lady started doing the massage and it was very low pressure, looked more like petting me, I asked her couple of time please put more pressure, I normally get Muslim to higher pressure for my Thai massage. She told me it's gonna cost you $20 more for more pressure, for Past 10 years NO-ONE ever told me it's cost more money to do more pressure. I asked her since when ? She didn't say anything, later I asked her for name and she told me why do you need my name, I said acetone I come in I ask for the name of the person attending me, she didn't say her name. At the end of the massage I came to pay and gave her my 10 times card stamp they do, and finally she had to put her name on the card , I think it's Kim. Older lady built, very mad face, anyway, I wouldn't want to go there because I can give my money to some other small business who actually appreciate my business, just wanted for entire to know, I'm not a bad reviewer , I normally our a lot of reviews, a bad review unless it really was bad,

Probably the best massage I've ever had! The atmosphere was soooo relaxing. And the workers were…read moreall kind and friendly! My husband and I had a 90 couples message and our masseuses were Ida and Kim. It was AMAZING!!! I told her I had the most pain in my upper back and requested medium pressure. The pressure was PERFECT! The best massage EVER. I feel like most massages I get feel usually very painful and I find myself tense for most of the massage (I know I can always ask for less pressure so that's partially on me. And I also know my body is generally very tight and sensitive). This massage was the most perfect blend of relaxation and (good) pain. I loved the focus on my different pressure points. I found that I really melted into the massage more when I exhaled when she applied pressure. I could really feel the tension get released! I also enjoyed the last half hour where we did the stretching portion. It felt so nice to be stretched!! There was a small bit where they used hot stones. And keep in mind that wearing underwear during the massage is optional, but all your other clothes come off. After the massage, they offered us water/tea and pineapple. I felt soooo good afterwards! My body felt loose and I could tell my range of motion was better. I'd love to come back again!!! Thank you Ida and Kim!

best place ever!!!!! i been here so many times…read more they are so sweet better deals and always friendly!!!

Sophia, Katy and Anna, are some of the masseuse's, but honestly, I think I got the best. I have…read morebeen going there for years, anytime I'm in town, but this time was my best experience. This place is very simple but clean and easy to get to. I cannot wait to go back the next time. I am in town. I WOULD RECOMMEND

Very relaxing massage. They do a great job of applying pressure to the knots in your body. It is…read moreclean, relaxing, and they are very nice. Recommend!

Great price & service. The facility is clean and conveniently located. Candie is the best and…read moreVictoria always greets with a smile. The best service - you will leave in better mood than you arrived. A+++. Please note, Touch of Excellence is in Suite E...Yelp does not have the complete address.

Great Massage Celeste has been my massage therapist for many years. Clean office and professional…read more Always able to find my knots and loosen them. I feel great for at least a week after massage.

I've been seeing Celeste for 2 years now, and the experience just gets better and better each time…read more She is warm, welcoming and made me feel completely comfortable. The space is clean and has a very relaxing ambiance from the waiting room all the way back to the massage rooms. I have a very active job that is strenuous to my body and seeing her regularly keeps my muscles right where they need to be. I would highly recommend her to everyone, she has the touch! 10 stars! The location also offers acupuncture, I am new to this natural approach to medicine but Grant does amazing work as well. Clean, comfortable and professional environment. Highly recommend this office for all of your body's needs.