I am not a review person. Usually not worth my time but this experience was really bad. Not the…read moreplace to go if you are particular about your vehicle. I was referred to this shop by a friend and had heard good things but left extremely disappointed. Communication was sub-par throughout the long drawn-out process. Upon getting my vehicle back there were a number of concerns: 1-Door was replaced as part of the repair. New door was not aligned very well, and it did not look like it was fully closed when it was shut properly. 2-Trim pieces/rivets were not fully installed properly 3-Interior was a disaster. Grease/dirt was everywhere on the interior of the affected door panel. Grease on headrest and seats as well. Rear seat was filthy and covered in sand. It was clear that the exterior trim pieces were removed from the car and stored on an unprotected rear seat (this is mid-winter so everything on the exterior was coated in sand/salt). 4-Door handle was not recognizing the remote for the keyless entry. 5-Exterior badge was reused and already starting to peel off of the new surface. 6-After the first hand-wash I could see tape residue all over the exterior of the car. I am guessing they either used poor quality tape or the tape was left on the car much too long as they completed the process. There was a badge that was not available at the time of the original repair, so I had to bring the vehicle back in to have them install that badge on the door when it finally came in. Once installed, and the car was hand washed, I could see egregious swirl marks on the door in that area. My guess is when I brought it back in (again in the winter) they simply took a dry towel and rubbed the area (sand & salt included) clean. Either that or their wash mitt/brush was covered in sand. Unbelievable disregard for the paint surface they had just repaired. Looks awful and spans the entire bottom half of the door. *Of the original 6 issues above, the shop handled #1, 2, 4 & 5 to my satisfaction when I brought them to their attention. I did not mention #3, #6 or the swirl marks gouged into the surface as I would not trust them to do an adequate job in rectifying the situation and would rather not have them touch my vehicle more than necessary. All-in-all a very disappointing trip. Don't trust them with your car unless you truly don't care how well the repair is completed.

Had a very difficult dent in the upper rear pillar of my F-250 last year and couldn't find a shop…read morethat wanted to look at a "small" job so I called Guimond's, was asked to come in the next day, shortly before closing hours for an estimate. I liked what I heard and set a date for the next week. I to this day have no idea how they removed and blended the paint. Great job. Today, after being rear ended last week, they have the insurance paperwork for my next repair. One star? Because you can't wait? They don't need your work. They have all of mine.

these guys were really great. I was stuck and the vehicle was acting up . and they helped me out of…read morethe trouble

JB Auto specializes in VOLVO. I have secretly shopped around for quotes from almost all local auto…read morerepair and these guys seem to come in the same or under. also, they can get parts that my friends auto repair shop cannot; such as OEM/OE. i ask questions and receive honest answers. (i've checked and double checked) in fact, if i think a repair is something i can do, i'll ask them and they will briefly talk me through what and how to accomplish the task. highly recommended! maybe the safest and most honest car repair in Concord, NH. and they warranty repairs for 1 year or longer! what else can you ask for?

Frankly, I'm not surprised in seeing all glowing reviews! I've been bringing company vehicles to…read moreDon for maintenance and repairs for a couple of years now (since I've been with the company) and I'm extremely impressed with his honesty, knowledge and workmanship. I've been a car owner for a long time now - I hate to say about 48 years - and I would put Complete Car Care at the top of my list of mechanical shops I've dealt with.

Fast, honest, and friendly! Came for spark plug and timing belt replacement. They didn't try to add…read moreany unnecessary work. They charged me about $100 under what they quoted. I drove down an hour from Vermont. Totally worth the drive, saved me almost $150

Be Careful they've gone down hill. I chose them because of their stellar review. I brought my truck…read morein to have rust damage repaired. they kept the truck for over two months. promising it would be finished in a week. then the first call. They were backed up. Then they ran out of welding gas. Then they claimed a worker was injured so backed up again. Each time weeks transpired. Then when they would promise completion in a day or two but never ready. Finally I went to pick up the truck only to learn they were working on a different truck. They never started the work on my truck. now my inspection has expired. DO NOT USE THESE CLOWNS. You will be sorry.

Nick and the others at D&D are my go-to mechanics. They are very trustworthy, straight forward…read moremechanics, which is hard to find nowadays. I drive 2 older vehicles and have had issues come up several times in the last year. The guys at D&D are always on top of it, have quickly figured out and fixed the issues without incident. I would highly recommend them to anyone who needs work done to their vehicle.

I have been taking my vehicles to Garrys for years. They NEVER perform any kind of service unless…read morethey check with me first. They are honest and up front about everything. I took my car in for a sticker and oil change and was TOLD I didn't need an oil change and they would just top off my fluids. These people are honest, courteous and extremely helpful and I wouldn't take my business anywhere else. Thank you for your excellent service over the years! Denise Feindel

Garry's is THE BEST! They are reasonable and honest, something rarely found among mechanics I've…read moreencountered. They communicate clearly and well, via phone ( and text, if you arrange it), and they do great work. Their Volvo technician has helped me keep three Volvo station wagons running until their absolute last possible days. My first was over 20 years old, my second about 15, and my current one is 16 and still going strong (They use its twin as one of their Courtesy vehicles, so I always felt comfortable there from the start). My husband now brings his aging Honda Insight hybrid, which sits so low that its muffler system is a recurring issue, there, as well, for diagnosing of pesky CHECK ENGINE lights. We both use them for oil changes and state inspections. They troubleshoot for me before long trips in an older car, and always rank suggested repairs by priority. Garry's location on South Main is convenient, easy to access, and has plenty of parking, plus convenient key-drop box. If I could assign them more than FIVE STARS, I would!

If you are not a Mechanic, this is an outlet you might want to beware of. Not only did they tell…read moreme things in my car needed repair which was in tiptop shape, they replace a waterpump for me and they used the the antifreeze I had in the back seat and charge me for it along with charging me for using it . I took my car to another shop which had been in business longer and are more reputable. ( receipts below ) If they tried to do these things to me, it makes you wonder who else are they shamming? I reported the situation to the New Hampshire State Police and had a meeting with the head of AEI who is Will Dunn and showed him the paper work and his suggestion was to not take the vehicle back to Stratham tire. Oh and it would be nice to have my winter gloves back, although they were in the vehicle when I dropped it off and they are nowhere to be found now. When I went to them about the waterpump, my wife mentioned that the car needed an inspection and in all honesty, that was a mistake!

They do a good job and are very fair; however only gave three stars because they play heavy rock…read moremusic pretty loudly in the waiting area, and often one has to wait for hours because they are usually very busy. After a while it's like nails going down a chalkboard...

I had a new timing chain, tensioner, etc installed by them on my 2014 VW Jetta. I also needed a…read morediag done to find issues for it to pass inspection. Along the way they found a bad coil spring, so they replaced that as well. I got it back and it was almost like driving a brand new Jetta. I then noticed that my left headlight didn't work on low beam. My son took it back in as it is his car while at college and they replaced the bulb at no charge. I know, a bulb is a small price, but they replaced it and got it working and now he's at college with a decent and safe vehicle. I would definitely go back to have work done on any of my vehicles. Aug 2023 - Roger

You're out of your mind if you trust these crooks with your vehicle! They removed and dismantled my…read moretransmission BEFORE getting the authorization from the after market warranty. The warranty company would not cover the work because the transmission was still covered under the manufacturers warranty. Had they made the call before starting work, as required, I would have simply driven the vehicle a quarter-of-a- mile down the road to the Ram dealership. They violated NH Law by removing the transmission without a written estimate signed by me. After I informed them of the NH law requiring that document, they conveniently produced a written estimate with my forged signature. They held my vehicle hostage until I paid a ransom of $750.00. After which they did replace the transmission, but they made no repairs to it and didn't even change the transmission fluid filter. I have no idea how their Google Reviews are so good, but, I asked another customer I met in their office how it was going for him, his reply, not good!

Tony has worked on several classmates cars. I scheduled with him an inspection an he didnt bother…read moreto do it so I arranged for a way to drop an pick my car up for nothing. He messed up several friends cars I highly recommend not using this shop for any repairs.

If you are almost anywhere in New England, this is THE auto repair shop to trust with your car…read more I'm serious: These are the best auto mechanics we've had the good fortune to discover, anywhere in the U.S. (And I don't say that casually, as we've lived in states from California to Texas to Florida, and had car repairs in all of them.) This week, my husband and I were concerned about an upcoming long-distance trip. We'll be driving our 2002 Honda CRV from Maine to Florida... and our car has nearly 350,000 miles on it, and it's been making some odd noises. (Fortunately, during an earlier trip to New Hampshire, our car had needed a repair, and Accomplished Auto was nearest to our hotel. At the time, it was sheer luck that they turned out to be one of the most trustworthy, friendly, and affordable mechanics we'd ever found.) So, during this trip, we didn't hesitate to call them for an appointment, and make the 2+ hour drive from where we're staying in Maine. Accomplished Auto gave us a next-day appointment. That was a relief! Today, by noon, we knew what needed the most immediate attention, and what could be postponed until we get back to Florida. And, just as important, their prices were very reasonable. This shop's staff are friendly, and the team have that perfect combination of integrity and honesty. They respected our rather tight budget limits, as well. If you are anywhere within a few hours of Concord, New Hampshire, and need car repairs, I recommend Accomplished Auto. It is the very best repair shop my husband and I have ever found.

Went in for a 90k mile check up, I requested the vehicle go through a full inspection and they gave…read morea fair price for new pads and rotors on the front, a rear diff fluid change, and also listed maintenance items that should be completed in the future. But the online experience was great, did not make me feel pressured into saying yes to all of the repairs right at that point in time, and gave me a ballpark price for when I go back to complete those items. Staff was great, same day repairs, pictures of every step of the process done to the vehicle. Will be returning!