Excellent customer service. I live out of state and noticed…read morethe store had an amp I wanted. I ordered directly from the shop and then called them and confirmed receipt. Chad stated the order was received and it would ship that day (Sept 18th) to arrive in one week. It did so on the 24th. Well packed and sounding great. Thank you Cream City Music.

Terrible seller!!! Don't buy here unless you hate your money…read moreand time! Rude customer service and they tried to lie and steal from me on a return. Despicable!!!!

Stopped in for some string repairs on my bass. Got a chance to meet Ron. He's a great man with…read moreincredible stories. Did some excellent work on my instrument for far below Guitar Center prices. Staff was affable and happy to talk about everything in the store. Eclectic mix of instruments and equipment that seem to always be changing. Never know what you're going to find here! Worth a stop!

I'm from Texas, but am spending some time with my folks up in Wisconsin. I wanted to buy an…read moreinexpensive classical guitar that I could keep up here for when I visit. I did a search for guitar stores, and this sounded like a great place to try, especially because they sell used instruments. They had four used guitars that were in my price range, and I went away very happy. I got exactly what I was looking for at a good price, and I supported a small family-owned business! And the people who work there are wonderful, friendly folks. I hated to leave! I will definitely drop in on them again the next time I'm in downtown Waukesha. I highly recommend you shop here if you are just getting started in music, or if you've been at it for a while.

Alejandro at the Brookfield store spent extra time and did a great job fine-tuning fretboard on my…read moreacoustic guitar. Obvious passion for helping people have a great music experience. It's a great place!

Refused to refund a rental payment that went through two days before we returned the instrument at…read morethe end of the school year. Their prerogative but not great service.

Fantastic Music Store for Musicians…read more Great Service Friendly Staff Great selection

I'll be the first to admit I haven't been good about hitting music stores in a few years and in the…read moredays when I did I was a big box store guy because that's what I knew. I quickly learned that places like Uncle Bobs are where you really need to go. Here's why. 1. These are passionate musicians that know what they are talking about. 2. Support local business!! 3. Super awesome staff of really helpful guys. 4. SELECTION! This place is unassuming from the outside but once you're in there and see the size and yes, you can go upstairs, you'll be looking around for a while. I was usher d around in search of the perfect piece in my price range and it was a really easy transaction. If you're in the market for new or used instruments, make this your first stop. In short, this place rocks!

Helpful store reps and great customer service! Lots of inventory to browse and buy from.read more

Fair offer for my old equipment. Very prompt responses. Easy to do business with. Thanks Music Go…read moreRound!

I ordered a custom guitar in 2020 and have been in touch with them at least twice a year since…read morethen. Every time, I've been told that my order is next, and that's been the case until 2024. However, after that, my calls and emails went unanswered. I even called Dean, and after several back-and-forth exchanges, they refused to take any action. This company (Dean) is terrible, and especially this dealer and dishonest too. What a horrible experience!

This 1 star is for their 2nd grader website. I was looking for some strings and did a search and…read moreall that came up was a few guitars, a couple of amps etc. When I looked at some pictures that were posted it CLEARLY shows more then what your CRAPPY website has. Please update or take it down. What a waste of my time!

I have only the highest praise for Redwood Acoustics…read more Tom genuinely sought to understand my needs when choosing a guitar. His expertise helped inform my decision by clarifying some of the more subtle aspects of the "best -fitting" instrument (e.g., differences in glue, properties of finish, interactions between woods and model size, idiosyncrasies of particular luthiers). Collaboration with Tom was invaluable given the size of the purchase and not being able to physically visit his shop. Many conversations with Tom demonstrated his ability to listen to (and help me better discern) my preferences. In fact, he came to know me well enough to recommend a Netflix program that has quickly become an all-time personal favorite! I wasn't expecting that during the guitar buying experience. Tom stands out from the other high-end instrument dealers I've dealt with in the past. His professionalism, warmth, and knowledge are impressive, and I'm delighted to know that I can give him a shout at any point to pick his brain on all matters acoustic.

This guy is a con artist. Bought a $4000 acoustic guitar from him over the phone based on his…read morewebsite. Received it in unplayable condition and called him to return it. He asked me to hang onto it for a few days to see if the excessive heat and humidity at the time of shipping had caused extreme warping of the top and possibly keeping it in controlled atmosphere would allow it to settle. Emailed him a few days later to say it had not improved and it was being returned. He laid down terms of return which I agreed to which included a re-stocking fee and me paying for shipping. I sent it back and as soon as he got it he refused to refund my money. I'm in litigation now with the credit card company. So far they are giving him $1009 of my money for nothing. If you aren't hands on in his shop I would be very careful in dealing with him. He lied about the condition of the guitar in the first place and about everything else after. Also so much for using a credit card for protection. The banks are evil in case you didn't already know.

I enjoy going to Guitar Center because of the attention to detail I receive from Ernie in the drum…read moredepartment along with Rick. They have given me dislodge advice on drumheads, hardware, electronics, and cymbals/accessories along with drum sticks to try. Also I bought a used drum kit from Pat who helps out at drum department a birch/Bubinga TAMA starclassic green sparkle set and love it. Also I have bought my lights, fog machine, PA and speakers from guitar center.

From the owner: Guitar Center is the largest retailer of musical gear in the world. More than any single company,…read morewe're inspiring millions of individual musical dreams, journeys and success stories, large and small. In short, we empower our customers in ways no one else can. With our unrivaled hands-on store experience, unique consultative expertise and matchless commitment to making gear easy to buy, we are bringing more music to the planet. We offer a variety of special services, including lessons, musical instrument repair, professional musician services, and musical instrument rentals, designed to help musicians achieve that indescribable feeling that comes from making music. At Guitar Center, we don't just sell guitars or drums or keyboards. We sell something far more important. We sell the unexplainable feeling of sheer joy that comes from playing music. Or, simply put, at Guitar Center, all we sell is the Greatest Feeling on Earth.

Was in Milwaukee and had Record Head on my list. The store is huge and offers both new and used…read morerecords including other items. I searched the used section and found records that were on my wish list that were of great value. Street parking is limited. My tip is to park in the lot behind the store. If you are in to vinyl you will want to plan to visit Record Head, I am very happy I did !!

Great selection, was able to find albums from some favorite bands that don't have a massive…read morefollowing. Store is well organized as well!

Great program for kids and adults to learn music in a professional environment but friendly and fun…read moreat the same time. My son has been in the program for three years playing guitar. Corey, the owner is a fantastic teacher. The school also has several public events each year teaming the students up into bands that play on stage. Last night was Mo's Irish Pub and the students totally rocked for three hours!

My daughter has been a part of Wauwatosa School of Music for many years. It has been an…read moreexceptional experience. When she began she was a grade school student with no musical background she now is in college. Cory Tcheng made her feel like an accomplished musician when she was young. She could select the songs she wanted to play and he would teach her within her ability. As she became more skilled she would be introduced to more complicated techniques. Cory holds "Rock Concerts" rather than recitals. Even the young performers play their favorite genre of music. As they develop they continue to play the songs and style of music they love but their selections have more depth. There is a performance focus. The students are grouped together for their concerts. Each student being in the spotlight with other students providing backup music. It is very impressive to see. I highly encourage you to look their website and listen to clips of the performances. The school is for any age and ability, young to mature. Everyone will find it encouraging, challenging and rewarding. It started off with a guitar focus but the school now includes drums, piano, woodwinds and vocal. Our experience has been in guitar with the owner Cory TCheng. After almost a decade With Wauwatosa School of Music I have ONLY positive comments. The school has performed at many local events, Tosa Fest, Hart Park Fest, Tosa 4th of July parade.