I was on my way into South Bend when my check engine light came on, several hours' drive away from…read morehome. I stopped into Jordan Ford without an appointment, and they very quickly made time to check out the car and give me some likely causes. I felt better getting back on the road and was able to share that information with my shop at home. Thank you Jarrid for fast and friendly service!

We're traveling across country in our RV and thought we had transmission problems. Our motorhome is…read morebuilt on a Ford chassis so we took it to Jordan Ford. The diagnosis turned out to be a bad catalytic converter. Jordan Ford was very helpful in getting us a new converter And installing it and had us back on the road in just a couple of days. We feel like the service was superior and the pricing Was fair.

Just got a new truck, Morgan made everything easy, got a couple other things added when I bought…read moreit, tinted windows, mud flaps, fabric & paint protection .. left it there all day to get stuff added, had to take it back in to get the fabric & paint protection done, they ran out of time on the day that I had bought it in, no big problem, had a shuttle driver bring me home and come and pick me up, which is nice, I would not have any problem buying another vehicle from these guys

Last summer I brought my Toyota Camry in with a red light and the A/C not working--and it turned…read moreout to be squirrel damage, which OMG I had no idea how much damage a squirrel nest could cause! My insurance company could not find me a rental car so I was left ARGH In the wrong state, when the general manager arranged for me to borrow one of their used cars for a week! While all my craziness was going on, I saw the staff being both kind and patient with a frightened, elderly person who said their extended family was out of town. I didn't hear the end of that, but the basic decency of the folks there won me over. I had a dust-up with a deer this summer--first ever in decades of Midwest living--and I guarantee you Jordan Toyota will get my business. My Toyota is a tank, still driving despite Hello, Deer, and the parts LAST.

There has been a steady decline in customer service since the changes in ownership. Very limited…read moreinventory and they require a deposit of 2500.00 before they will search for a vehicle from other dealers. Lexus is a great product, but this dealership appears to be out of touch with the luxury brand that is Lexus. It is probably because of the owner is a large company with policies that don't work in this market.

Purchased a pre owned vehicle on Christmas Eve, by March it was discovered that their negligence…read morewhile servicing the vehicle caused over $6,300 in damage. The vehicle was parked from the day we bought it until late January. It had to go to another shop to be repaired. Jordan refuses to stand behind the vehicle. We are done fighting with them. I would warn anyone from doing business with them. They are NOT customer focused, they only care to make the sale. It's a buyer beware for sure.

I had a my 2002 Wrx worked on at a different shady shop in Osceola and they messed up my car really…read morebad. Cars2you took my car in and said that it was in really bad shape which I can attest to myself, and they worked hard to get it right and brought it back to life and were updating me step-by-step and being transparent with the price as well. Highly recommend shop.

My purchase experience with Cars2You.com was extremely positive. I have never felt so comfortable…read moreshopping for a car, and I hope it is the same for you. I found an online posting for the vehicle I wanted, and decided to go take a look. I must admit, I was reluctant to visit at first because it was not one of the well-known dealership companies (Ford, BMW, GM, Acura, etc.) and it was a bit of a drive. I cannot tell you how great of a decision it was to take a visit. Grigor was a knowledgeable and honest business man who knew when to help and or just let you browse - something I've never experienced at a car dealer. The customer service was more than I had ever expected, which had a huge impact on my buying decision. Seeing the original sticker price of the vehicle was not much over the Blue Book Value, and that Cars2You.com was still willing to do some slight negotiating spoke volumes to me. I am very happy with my Pontiac Vibe. I purchased the vehicle in good condition in and out. I can honestly say, without reservation I will return years from now when it time for me to purchase another vehicle. Additionally, I highly recommend Cars2You to others. My purchase experience was hassle-free, quick, and easy; thus, I certain that yours would be the same! Grigor is by far the most honest car dealer in the area, and I hope you will go check out Cars2You.com.

Reposting because I noticed my review was taken down…read more I brought my 2018 Mazda CX-5 Touring (62k Miles) into Sieman's on 2/4/25 at noon because my engine was misfiring which caused it to stall. I got a call the same day, just a few hours later telling me my vehicle was ready for pick up. I came to retrieve my vehicle, paid the $700 bill and hit the highway.. on my way home from the dealership my engine stalled again once I attempted to accelerate to 60 mph, with a semi truck behind me. Very scary, and I feel extremely blessed to be here today. I immediately called the dealership to let them know I was on my way back because it was clear my engine had not been fixed. Tyler let me know that if no one is still there working and the entrances are blocked off by the time I arrived, to park my car outside the lot, leave my key fob in an envelope and they'd take a look at it the next day. Unacceptable response. A few minutes later I made it back to the dealership and had to park my car outside their property because the entrances were indeed blocked off as though no one was expecting me back. Tyler met me outside the lot a few minutes later and as we made the trek to the building from the blocked off entrance, he assured me he'd get me a nice rental car for the inconvenience which ended up being a 2010 Ford Taurus (170k miles). Any further updates on my vehicle over the next couple days from Tyler were less than pleasant due to poor customer service. Later I received a call from the master mechanic, Dave, apologizing for what happened-accepting full responsibility for my vehicle not being fixed the first time. I was informed that a spark plug designed for an entirely different make/model was put into my vehicle. This was done because he wanted to avoid waiting for the correct part to be ordered.. I find this interesting because I'd be paying the correct part price on my bill. I interpret this as shady and lazy. But.. He was extremely professional as well as humble and let me know that I would not be responsible for bill and would be refunded the full amount of what I'd paid. Marty delivered my vehicle back to me in Benton Harbor the following business day. Marty and Dave were definitely the redeeming factors and turned an awful experience into something slightly more pleasant. Update (03/02/2025): Unfortunately my engine still doesn't allow me to accelerate the way it used to before I brought it to SIEMANS, and the engine still misfires when I start it. I would not recommend this dealership.

Siemans went above and beyond for us when my husband's truck needed repairs. We are very grateful…read morefor their kindness and service and appreciate all they did for us!

Terrible experience. I dropped my vehicle off for a buildout and they proceeded in a direction I…read morenever approved, making decisions without consulting me or communicating what they were doing. I was promised regular updates throughout the process, but when I asked for them, I was told it "wasn't their responsibility." Four months later the build is still not finished. The lack of communication and accountability was unacceptable. I would not recommend this business.

I saw an ad on T.V. from Greg's Automotive in Mishawaka. I'd been there before test driving a…read morevehicle. That was 3 years ago. The stride his company has taken is amazing. Buying the company next door and building a new service area. So, I stopped by a couple of weeks ago and asked about my Mini Cooper. I normally would have to go to Buchanan, MI or Ft Wayne or Indy to have it serviced. Well, fortunately the wonderful service people found a problem which was not relayed to me when I bought it last year. It cost me, but it was worth my peace of mind. They sent me a video of the problem and it worked out great. They definitely know what they are doing. I was impressed. Definitely will go there again.

I found Auto Import Specialist a few years ago. After receiving completely awful service for my…read moreMercedes at the local 'beep beep' dealership, I needed a service center that was honest, fair, and that I could trust to work on my E-350 wagon. I have to tell you AIS fits the bill in every way! The service is exceptional, the guys are very customer oriented, and the work is stellar. I have been around awhile, have had many classic cars, and have been to many auto shops throughout the course of 60 years of driving. This place is head & shoulders above most. Take your car here if you want to be treated with courtesy, honesty, and fairness & want good work and great communication. These guys, Mark, Jeff, Joe and all the guys in back love what they're doing ... and it shows!

I am a 73 year old, widowed grandmother and I've had AIS work on my 2008 MINI Cooper S about 4 or 5…read moretimes now and am extremely happy with the service I've received from them. I feel my car is in good hands with them, they are honest, do great quality work and I feel I can trust them to keep my car being dependable for me. They will continue to receive my business! Knowledgeable, professional and trustworthy is what they are!!!! Karen S

Had good service before, but this time it took a week just to be told they couldn't do the repair…read more They didn't charge me, but it was a waste of time. Still would consider them for smaller jobs.

Mark rescued my cute car. The gal's muffler was mighty low. Mark was kind enough to give me a light…read moreballpark estimate to replace it via phone. When he did an assessment it was within the same range. Woot! Everything was speedy and reasonable. Same day in fact. This biz was his father's and has been around for decades. Quality and kindness are why.