First I want to give a big thank you for this huge upgrade to my car…read more I 110% recommend coming here. Service was great helpful, and efficient. There was communication, which I appreciate it a lot. And everything took about one to two weeks. The service that they did was my bumper and they also fixed my trunk !! And I cannot be any more grateful! My car looks brand new. I love how everything turned out. I'm not entirely sure on pricing since this was done through my insurance. But even so the pricing for doing a paint job was not bad either. In return I am considering. I would definitely come here if you need any service needed for your car in terms of auto repair. I'm so happy with how this turned out. I did receive a guarantee after my car was done, which is great as well. The only downside which is be that it is on a main street so there really isn't any parking but I do believe there is small parking in the back or on the residential street in the back.

DON'T BRING YOUR CAR HERE…read more Very Disappointed With the Quality of Work I brought my car to this body shop for repairs and unfortunately have had to return three separate times because issues were either left unresolved or came up after the repair. After the initial repair, they left a rattle in the door panel and another rattle coming from the wheel that I could actually feel through the steering wheel. I brought the car back a second time. They fixed the door-panel rattle, but the issue with the wheel was not fixed. About a month later, the paint on the bumper they repaired started chipping off. I brought the car back for a third time to address the paint issue and the ongoing wheel rattle. They did fix the paint, but once again, the wheel rattle was not repaired. Unfortunately, based on my experience, I cannot recommend this shop. The amount of time and inconvenience I've spent returning the vehicle for issues that should have been properly addressed the first time has been extremely frustrating.

Where do I begin ... I had been looking for a shop to fix body damage on my Honda Civic. I reached…read moreout to a couple shops but kept getting the run around. Luckily , my good friend referred me over to Luis Body shop . I filled out the form online and within 1 day I was contacted by Chris . He gave me the first available appointment, and took in my car that same day !!! The repairs were so quick ! My car looks brand new . I am so happy with the quality of the repairs and the customer service was so amazing ! If you need a trustworthy shop, Luis Body shop is the way to go ! Thank you so much for everything!

The response from the shop on my last review is disappointing because instead of taking…read moreresponsibility for the quality of the work, they're trying to make it sound like the issue was the amount I paid. At no point was I "thoroughly explained" that the service I was receiving would result in lower-quality work because of the price (no I didn't refuse any first quote, I actually paid more than the original offer for oem paint) In fact, they were the ones encouraging me to move forward with the project while I already had other work being done on the car. They also claim they repaired dents and body damage at no cost. That's misleading. I specifically asked whether the dings around the vehicle would cost extra because I was willing to pay for them, and I was told they would take care of them. That was their decision, not something I requested for free. As for the warranty, I was originally told there was a 5-year warranty on the work. However, after bringing the car back shortly after pickup to address issues I wasn't satisfied with, I was later told the warranty was no longer valid. Now the response claims it was only a 2-year warranty, which is not what I was told. The problem has never been about money. The problem is the quality of the work and the lack of accountability afterward. If a shop offers a service and accepts a job, they should stand behind the results instead of later claiming the customer didn't pay enough. Looking through other reviews, it seems like any negative feedback is met with an explanation of why the customer is at fault. I understand wanting to defend your business, but accountability goes a lot further than shifting blame. Written estimates, warranty terms, and expectations should be clearly documented to avoid situations like this in the future. This review is not about me trying to get my way or get a free paint job, this review is to save someone the headache of getting a bad paint job. I would never bring my car back here for any work, free or not.

After having a frustrating experience at another shop where they refused to work with my insurance…read moreand constantly complained, finding this place was an absolute relief. From the moment I walked in, the staff knew exactly how to help me. They didn't mind at all handling the back-and-forth communication with the insurance company, taking all that stress right off my shoulders. The repair job itself is ANAZING my car looks brand new. To top it all off, when I went to pick it up, they had completely cleaned the inside (vacuumed and everything)! It was actually cleaner than when I dropped it off. I love my experience here and will definitely recommend them to anyone needing body work. And the photos I have the before and after.

I had a great experience getting my Mercedes-Benz repaired here. The team was professional,…read moreknowledgeable, and did a great job getting my car back in excellent condition. They kept me informed throughout the process and completed the repair efficiently. I really appreciate the quality of the work and the friendly service. I would definitely recommend them to anyone needing Mercedes-Benz repairs! The owners are wonderful people .. I definitely recommend anyone who's been in a car accident to bring their vehicle here.. they literally made my car run better than before with repairs to suspension

I'm very impressed with how fast my car was repaired. I was able to track my car's progress online…read moreand contact the tech/Mechanic directly. I defended recommended Bellwood Auto Body.

Wonderful service!! Took very good care of my car after my accident. They dealt with the insurance…read moreadjusters and I had piece of mind. Thank you Bellwood Auto Body and Ash front desk & Tony my service advisor. 5 Stars

Dmitry was absolutely amazing from start to finish! He reached out after I posted my project on…read moreYelp and immediately stood out with his professionalism, communication, and attention to detail. I needed work done on the bumper of my 1990 Miata, and he gave me a great quote while keeping me updated with pictures throughout the repair. He explained my options clearly and never once felt pushy. He even went above and beyond by fixing a few additional issues on my Miata at no extra cost. The quality of work, customer service, and value were outstanding. Within just a couple of days, I got my Miata back looking practically brand new! Dmitry is honest, humble, incredibly skilled, and clearly takes pride in his work. A true class act! I'll definitely be coming back and recommending him to anyone looking for great work, excellent value, and top-tier service.

I was looking for a repair shop that specializes in foreign vehicles to paint the front bumper on…read moremy Mercedes-Benz C300. After receiving a quote through Yelp, I was pleasantly surprised that the final price remained exactly as quoted. They even offered a tune-up at a very reasonable price. The paint job on my front bumper turned out amazing, and my car looks fantastic. I couldn't be happier with the quality of their work, professionalism, and honesty. I will definitely be returning for future maintenance and repair needs on my C300. Highly recommended!

Went to Master Collision for some bumper repair and they honored my appointment right on time, and…read moremade my bumper look like new for a great price. Great customer service in a timely manner for a fair price, what more could you ask for? Definitely recommend Master Collision!

To be honest, I wasn't sure about Yelp connecting me with someone to help me fix my car. It turned…read moreout to be the best thing I could do. Master Collision Center is the best! David was great and offered excellent customer service. Master Collision, by far, gave me the best price for what I needed.

I had a great experience with New Era Collision. They repaired my bumper and fender, and the…read morequality of the work was excellent. The entire team was prompt, reliable, and extremely professional throughout the process. A huge thank you to everyone at New Era Collision, especially Juan and Joe, for all of your help and outstanding customer service. They kept me informed, answered all my questions, and made the whole experience stress-free. I truly appreciate the care and attention they provided. Highly recommend New Era Collision to anyone in need of quality auto body repairs!

New update 4/30/26 (7months after car accident.) *Beware if…read moreyou have a MERCEDES BENZ* I had to take them to court and won a judgment requiring them to either pay me $5,000 or return my vehicle. Even after that, they still made it difficult to get my car back. They attempted to charge unlawful storage fees, and I had to involve outside help just to recover my vehicle. They also recorded the people assisting me during pickup, which was very weird. I'm also aware of another ongoing dispute involving this shop and excessive storage fees. (2019 Mercedes GT AMG storage fees of over $19,000) Public information from TRELIS. Just search "new era auto collision vs" you'll probably see my case there also. Hope they include the transcripts where both owners admit to trying to take me out. (They're both married) LOL. Proceed with extreme caution and know your rights before leaving your vehicle here.

Unbelievable service! Around 6pm I used Yelp to request a quote to install some aftermarket emblem…read morelettering that I'd purchased online from Korea (which unfortunately came with the wrong spacing template so it would take skill to apply without it.) I figured I'd hear back in the morning as it was after hours. Nope, I got a response in minutes! After a few back and forth questions they said they'd do it first thing in the morning and come on by. The price was way lower than I'd expected. I was blown away by their responsiveness, great attitude and immediate careful service. In and out in no time! The shop is a little hard to see from the street, it's right at the street sign intersection of Clarion. Great people, great work!

This review is a little late but well deserved. Plain and simple these guys are hand down the best…read morebody shop I've ever been to , Staff was very friendly respectful and just great to be around , They are quick There communication was top tier , My vehicle honestly hasn't looked this great since I bought it from the dealer , They did help me upgrade my front bumper to the srt bumper , I was a bit worried about fitment but it was so perfect and exceeded all my expectations, They buffed , waxed and cleaned my car better than any detail shop I've taken to period . My car was ready on 9/3 and till today on 9/22 my car is still shining and overall I'm really happy , for anyone wanting to maybe upgrade your bumper and want a quality team and shop these are your guys . Excuse my photos they suck but in person car is 10/10 I will definitely be returning for future service