We are very happy with the repairs John has done on our 2015 BMW X5. He had to work in difficult…read moreconditions in our condominium garage space due to inclement weather. The front left headlight area needed sanding, repainting and a part replacement. The repair was perfect, took only a few hours and the cost was less than half of the estimate from a local body shop. In addition, John was very courteous and easy to work with.

DJ's Mobile Auto Body Shop repaired our daughters car and everything turned out great. John was a…read moresuper guy and went through everything with us on top of saving us a lot of money. Great customer service. 100% recommend.

Full disclosure--this review is not for body work. It is for the young woman who sets up…read moreappointments (on the phone) for estimates. She spoke fast and the conversation felt pushy to me. More important, I felt as if she wasn't listening. Multi-tasking, maybe? This is a paraphrase... "This is Carstar. State Farm sent us your information. When would you like to bring your car in for an estimate?" "I don't know. How long does it take to do an estimate?" "We can't say until the guys take the car apart." "It's just a small scratch on the corner of the rear bumper. I doubt there's any need to disassemble parts for an estimate. Is this the sort of thing that I should wait for? Or do I need to arrange a ride home?" "They'll call you after they've taken the car apart. When do you want to bring in the car?" "I think we have a misunderstanding. I'm not asking how long the REPAIRS will take. I'm wondering how long an ESTIMATE takes. 10 minutes? A day?" "The guys will call you after they've taken apart the car. Then you'll know. So when would you like to make your appointment?" "But I need to know whether I have to arrange for a ride or rent a car during the estimate." "After you leave your car, they'll call you." The conversation included a couple more rallies similar to those above. Ultimately, I didn't raise my voice, but I told the young woman that our conversation had been very unhelpful and that I would be going to a different body shop. She seemed surprised. I took my car to Caliber Collision--11751 US-380 in Crossroads. So far, everything there has worked like a dream. I'll write a full review for them when the process is finished.

I needed my drivers side back door, the gas cover and the piece below the doors, replaced, fixed…read moreand painted. Carstar Little Elm was recommended to me. They did a fabulous job, took care of working with the insurance comp and finished before the date they gave me. I was very pleased with their work and the friendly and professional help from Erica and Valeria. I will definitely recommend this auto repair place. Thank you, J Bunn

Lorentz Automotive is the best automotive service I have ever used in my humble opinio…read more I have had cars from 1965 to the present Lorentz Automotive has worked on our vehicles since 2019. They have always given us estimates and services before the service is started. I have never had a vehicle that wasn't repaired or recommended repairs that we decided to or not to replace.. We had one 2013 SUV with about 80,000 miles that to be repaired for any long term use needed about $7,000 to $8,000. We that car traded to an automotive dealer with full knowledge of the work that needs to be done. In my humble opinion they are the best in Denton Count.

FRANK KAISLER is a complete a hole! Lorentz Automotive charged me $175 for a diagnostic. Their…read moreprices are extremely high and customer service is terrible!!

Matt took care of me real quick after this last hail storm he made sure I was taken care of. I…read morewould never go to another place. You made my car look brand new. Thank you. Another veteran owned place where i will always take my vehicles. Thanks Matt.

After 30 years in Tx, for the first time, I had extensive hail damage on my new Nissan Altima…read more After reading a couple of reviews I put Dent Tech on the list of shops to give me an estimate. They were the only ones who said they could do the entire car including the hood as paintless dent repair. They were also able to start within a week instead of 6-8 weeks by the other body shops. My car looks brand new again. My husband and I had Matt put the car under lights and went over it with a fine tooth comb. They did all they said they would and in the time they said. Easy guys to work with and I would take it there again and highly recommend them. Also Matt is a Vet and this is only one small way to support our troops! We drove all the way from Decatur and glad we did!

I purchased a truck from this dealership at the end of 2015. I decided to write a review now, in…read more2019, because a few things have always bothered me about the transaction. Here they are. They told me there had been one previous owner, that was true. They told me it was a commuter vehicle, explicitly claiming it was not a work truck. The first time time I washed it, a business logo appeared on the back windows. It can only be seen in certain light, with a thin layer of moisture applied. But, it does seem like it was, in fact, a work truck. Next up, come time around a year after purchase. Paint on hood, bumper and above wheels faded. The paint does not appear to be original on these parts. Lost their shine. I would speculate they aren't even the original parts. I do not know the details, but reviewing the carfax I see the vehicle was partially rebuilt just before the ownership transferred from the original owner to Charlton. But they did not mention that. Did they not know? Or did they just lie to me?. I guess when the dealer tells you something to your face, you have to check the carfax and not trust what they tell you. But I did not know that. I was young and naive (still am maybe). Thirdly, the salesman mentioned he had been driving the vehicle personally prior to the sale. I would rather not know that the salesmen drive around in the vehicles until they are sold. That kind of taints the experience, eh? Fourthly, when going over financials, the salesman asked how I made my money and complimented my salary. Next, he bragged that he, in fact, made more money than I did. Well, good for him. Not quite so professional, huh?

I decided to write a review of the dealership I bought my vehicle from…read more Pro's: Answers your questions quickly Allows you test drive a vehicle with no fuss or hassle Works with your schedule to get the purchase process completed quickly Provided a loaner car while work was being done (see below) Con's: My sales rep lied to my face which I found out later. Had to return to get my vehicle inspected as they could not do it at sale time as the vehicle had an issue they did not fix. When using their finance they will tell you 2 hard hits which became 3 hard hits to the credit report after I was clear I would not accept more than 2. Response: Thats what happens. Did not complete the work they were supposed to do and agreed to do. The vehicle had a check engine light at purchase time, they replaced an O2 Sensor and said it was fixed. 19 miles later the light came back on. In a txt message they replied "Looks like we will have to replace the catalytic converter" They knew it was bad and tried to get away with it. I returned the vehicle and they sent it to the Manufacturer dealership for repair under factory warranty. A review of the Huffines Dealership will be separate from this one as Huffines was horribly slow. They were supposed to replace the trailer wiring that had been cut and install a replacement wiring harness for a 4 prong trailer connector. The sales guy said Yes it is right under here. Went to hook up my trailer and got under to find it.. Not there.. I just ordered myself a 7 to 4 adapter so as not to go back to this place. Not a big deal but why lie about it. What else did they lie about I wonder. During the time my new vehicle was in the dealership Charlton provided a loaner car. This car smelled of cigarette smoke so bad I could not sit in it. They did not have another and asked me to Febreeze the car. Seriously I can show you the txt message on this. So that sat outside not being used as the stench was horrendous. Maybe this was a horrid sales guy, maybe a one off occurrence but frankly I would say to go somewhere else when looking based on my experience.

Great shop to work with. Had a water pump go out on a Ford Explorer which turns out to be a major…read moreundertaking. Chris was responsive and honest about pricing and what it would take to fix it. Couldn't ask for a better experience. Go see the guys at ADS for any mechanical needs.

We recently took our Ford F250 to them after having another shop replace two injectors, but still…read moredidn't fix the problem (wasted $1,300). We were told that the two injectors were still bad. They had our truck for about a month (yes a long time, but this truck has spent more time in the shop than the road, so we're used to it). They replaced the injectors that they initially said were bad, but it didn't fix the problem of no power. They continued diagnostics until our truck was running properly. All in all, the job should have been over $6,000, but that was not the quote they gave us, so they didn't charge us that. They replaced parts and didn't charge us extra labor. They were determined to find and fix the issue. They did. Our truck has never ran this well. We are extremely satisfied and will be returning there for all future needs with any of our vehicles.

My husband recently had car trouble near their shop and I would say we were lucky to have done…read morebusiness with them. They were quick to assess and render services to him; the price for the work was fair and the service was genuine. We will return to them with future automotive repair needs.

These guys replaced the engine in my 2002 f150 super crew. Very nice work and caught everything…read morethat was wrong with the old parts in the truck too. They even showed me the old parts to verify. It runs perfect after 6 months. This is a lifted truck so it wasn't easy. Quick work and very fair price! I have used them before with a smaller job with the same results.

They did a great job, I get all My auto work done here and…read morethey're always quick, professional and do a great job for what I requested.

Broke down on my way through town and was able to limp my car down their driveway. Oscar was under…read morethe hood and running diagnostics on my car even before they opened. Ended up needing new coils and spark plugs. Oscar has it done in less than 1/2 the day, charged me less than 100 dollars in labor, and my car is running great now!