Monarch Pool Care came through for me just in time for the Fourth of July holiday! When my pool…read morefilter unexpectedly sprang a leak, they responded quickly, diagnosed the problem, and had it repaired right away. Their professionalism, expertise, and customer service were outstanding from start to finish. Thanks to Steven's fast and professional work, my pool is crystal clear and ready for family and friends this holiday weekend. It's hard to find companies that are this responsive and reliable, but Monarch Pool Care always exceeds my expectations. I highly recommend them to anyone in the Stafford area looking for knowledgeable, trustworthy, friendly, pool service. Thank you, Monarch Pool Care (Ruth and Glen), for saving my holiday weekend!

The owner of Monarch is a textbook narcissist to say the least. He took advantage of me being a…read morenaive first time pool owner and single woman then grossly under paid the older black concrete man he brought in billing me $800 for their services and only paid them $300 for the actual materials and labor pocketing the remaining $500 for the referral was diabolical. When we were discussing the scope of the work, he kept randomly quoting some Patriotic quote that made me more and more uncomfortable the more he said it because he was coming off like a "Proud Boy" that was triggered by how nice my home was considering a young black single woman bought it. After I caught on to what he pulled with the bill and went to his store to discuss it, he gaslit tf out of me saying he was no longer doing business with ME to save face in front of the new young woman at the desk I'm certain he's attracted to - reframing me as the issue not his politics and greed. Be forewarned. Especially if you're a person of color. This man is a live wire.

This is the first year I have used Summit Pools and they have been excellent. Their prices are…read morevery reasonable and my pool has never been cleaner and the water clearer. Today I thought the pump pressure was too high and they addressed it right away. No hassles and no additional charges. This is outstanding customer service. I am a very happy customer and highly recommend Summit Pools.

Excellent response time to "emergency" message !! Mac was able to talk and text me through a pump…read moreand filter problem w/o charging me !! HUGE help during prime opening season. Will not forget his calm efforts and expertise in help me fix the problem ! Cudos Summit Pools - especially Mac !! Thank you for being there !

This is the 2nd pool Denis and his team have put in for us. It is the same team for both projects…read more5 years apart and that says a lot in itself because it can be hard to keep employees so he's doing something right to have the same core team on board. Firstly, the pool is GORGEOUS! They not only installed it well and very quickly, they made sure to spend hours cleaning it before presenting it to us. It was pristine. Secondly, they are reliable beyond belief. Each day they arrived on time to do what needed to be done. We had terrible weather during our project but as soon as it cleared up, they were right there getting the job done. This all is a rare quality among contractors! Thirdly, they are a family owned business and such nice people. I know I can trust them and enjoy talking to them bc they are professional and good. And lastly, they treated our property well. Having done this before, we knew there would be some damage that comes from gravel trucks arriving to the site, excavation, etc but all the wear and tear we experienced was normal and minimal. The guys cleaned up every bit of leftover pieces, trash, and materials. Denis and his team know pools. They charge fair prices, do great work, are earnest and care about the customer. I highly recommend them!

Denis and AB Pools did an amazing job with installing our dream backyard pool. He was able to turn…read moreour craziest ideas into reality while remaining committed to our budget, schedule, and yard constraints. We would give him 10 stars if we could, we highly recommend AB Pools to anyone interest in getting a pool or having one serviced. Thanks Denis!

Brian The HotTubMan is amazing! My older model hot tub had been out of commission for years and he…read moremade it like new. Cracked wet ends, dead pump and control panel. He helped me assess whether it was more cost effective to repair or replace. He came out, fixed everything up and the total came in below estimate! His troubleshooting is incredible. When a later problem with the lights watchdogged the control board he diagnosed the problem to a single fuse over the phone. He sold me the fuse and showed me where to install it. The whole problem was found and fixed in the same day. Brian is smart, efficient and dependable. I highly recommend The HotTubMan!

Brian and his crew are absolutely the best! I most highly recommend The Hottubman LLC for service,…read moreprofessionalism and fair pricing. It was going to be three weeks for before Brian's crew were available. My tub was leaking, the pump wouldn't cycle, and the weather was going to be below for several days in a row. If the hoses froze, our expensive hot tub would be ruined! Brian walked me through exactly what to do to fix the leak and where to go to get a small enough heater to keep the hoses warm. When my service day came, Eric was right on time, checked the service panel as a matter of practice finding a loose wire and then was able to replace the pump even though near impossible to get to location. Even if I have to wait a month for an appointment, I won't use another hot tub repair company.

I am a new pool owner and had tried a few pool stores before I found Monarch. The staff is super…read morefriendly and patient. Most importantly they are extremely knowledgeable about pool maintenance. I had many questions and they were always there to assist and help me get my pool healthy. I will never go anywhere else! I also love that they are available on the weekends!!! thank you making the first summer with my new pool so enjoyable and I learn so much from them about all aspects of pool use and maintenance.

Since switching to Monarch Pool Care some years ago, I'm delighted to give the team led by Darrell…read moremy highest rating. His guidance has kept me on track with my in season pool care. I trust his advice and am assured in knowing that if I stick with what he's told me to do, my pool will be clean and brilliantly clear from opening to close. This type of customer care is rare today, with the prevailing business model being "squeeze em for all you can get". Which is exactly why I'll give my pool care dollars to Monarch season after season.

They reached out to me within 2 hrs after posting my request. Only one other company reached out…read more48 hrs later. We settled on a fix & price to remedy the problem and they showed up at our appointment time with a new filter & variable pump. New plumbing was installed. When done they went over how to use the new pump. Both were friendly and knowledgeable. I will be using them for my pool needs

Fast Response. Totally took care of our Hot Mess of a Pool! Great service! We now have a service…read moreagreement with them. Totally Happy!

I've been a customer for 5 years. THE WHOLE STAFF is just so amazing. I look forward to going in…read moregetting my water tested and picking up what we need for our pool. Bob and Chelsea are simply wonderful and will take the time to help you with anything you need!! Makes me happy to support a local business!

I'm a long time customer for a reason. These folks are professional and extremely competent,…read moreworking both on my spa and now my pool. Despite being fully booked on the holiday weekend, provided expert guidance over the phone and after hours to get my pool pump running. Now that's service!

Let me begin by saying Tim is wonderful! I called Total Spa after i had another spa repair come…read moreout to take a look at my spa - the reason for the call was that the black hot wire kept tripping the breaker when connected- the "other" company came out right away and after about 10 minutes said to me- Ma'am im really sorry to tell you this but you have a bad circuit board" said i would need to order the part myself due to they not being a master spa dealer- I said ok- immediately ordered the circuit board (670$) and i called the "other" company and told them i ordered the circuit board and that it was expected in 2 days. They then told me i needed to drain all the water out in case we get another cold snap and that they really couldn't tell me when they could come out to install due them being very busy. Told me to drain the water and use a wet vac to get as much water out of the tub as i can- so i proceeded to do as directed, that night i got to thinking about it and just had a bad feeling, so in the am i immediately started looking for a 2nd opinion. That is when i found my life saver Tim- called him- he called me back the next day (friday) and i told him what had been told to me- he said that doesn't sound like a bad circuit board and said he could be out that following Monday- Tim came Monday and within 10 minutes found the problem- just sound bad wiring from the electrician, he fixed it! I am so thankful for Tim! He is very professional, and honest. If i could give Tim and Total Spa 10 STARS i absolutely would! He is your guy for Total Spa Repair! Very Satisfied Customer, Jill J. in Hagerstown, MD

Great service. We use this company often for our hot tubs at our vacation rentals. Never…read moredisappointed.