Ten year happy customer here! This place is wonderful! I lost my phone and Abraham's number so I looked them up on yelp. I've been doing my taxes here for over 10 years!!!! I've referred many people and everyone has said nothing but great things. I've only worked with Abraham but he's thorough, transparent, reliable and trustworthy. Never thought I would be this excited to find my "tax guy" again. read more

Did you see their reply or response? I didn't hear one single thing that they said regarding - HEY WE DIDNT SAY THAT TO YOU CARL. OR THE REASON WHY THIS HAPPENED IS BECAUSE ....They know they're full of it. These folks will not go out of their way to accommodate you , me anyone. They claimed they would do my taxes and then they said they would deduct their fee from my tax refund and that just never happened - I had to pay them before any of the taxes were ever filed. Yes they went to all the trouble of doing all the taxes but refused to file anything until they had cash in advance ...They claimed to be able to give you instant loans while waiting for your refund- that's not true either. In all fairness my drivers license was indeed expired but I had the dmv printout of the renewal. But that's what they claimed was the reason for rejecting my loan advance - I did taxes here for the past 5 years but still they couldn't file anything until they had the cash up front and no advance loans due to my expired identity even though they did years 2021,2022,2023,& 2024. DO YOURSELF A FAVOR AND USE CASH APP TO FILE YOUR TAXES. ITS ALL FREE AND ITS IDIOT PROOF read more

H&R Block - Lies they will do your taxes but won't file them until they get paid most of their fee - Tax Services Near Me - Santa Ana, California

The staff here are so helpful and genuine! They really took care of my particular situation with calm and ease even though I was worried and explained every part of the process so that I would understand. I am a return customer from last year and will continue to come here from now on! read more

This was my first time ever using H&R Block, and I have to say I'm very impressed with this location. The staff was very friendly, answered every question I had and went above and beyond to complete what I needed to get done. Thank you for the service provided. read more

My family engaged Paola and Jonathan Silva at this H&R Block location to handle my deceased mother's final 2018 Trust tax return. Instead of completing the tax return, they repeatedly dropped the ball and had to file an extension, which they screwed up. Now, there's no extension and no submitted tax return and it's 4/23/19, a week after the due date. I'll be filing a complaint with H&R Block Corporate and the IRS. Do yourself a favor and stay as far away from this place as possible. Total incompetence! read more

I am a single mother I went to get my taxes done with Erica. She assured me my taxes were done correctly. A friend happened to be over and took a look at my taxes and said a section of my taxes weren't complete. I had his tax person look at them and I ended up having to re-file and received an additional 690$ back. I contacted the office and corporate at H&R block to receive a refund for the 125$ spent to do my taxes and they refused. If I could give them negative stars I would!!! Do not use! read more

BEWARE! These guys are totally incompetent. They took our money, but failed to file our tax returns two years in a row. Thousands of $ in penalties, fines and interest. Had to file claim with H&R Block and threaten to sue. Finally received reimbursement from H&R. Turns out these guys are H&R franchisees, not owned by H&R. Can't believe they are still in business. read more

Came in one afternoon as a walk in and was attended quickly. Erika prepared my taxes fast and I got out in no time. Excellent Service. Hablan Espanol read more

Great place friendly on time and courteous Helped me with my questions and concerns and gave me great advice . read more

Great place to get your taxes done! Very friendly all throughout the whole office. Erika helped me do my taxes and she was very helpful and good at explaining with any questions I had. I will definitely come again next year to file my taxes. They were able to do it quickly and I did not wait that long to get helped. It was a great experience, thank you H&R staff! read more

if youre looking for a new place to do your taxes come here, ask for abraham or paula. we have been doing our taxes with Abraham and Paula for about 7 years. they are amazing, they can help you with all your questions or any concerns you might have. The whole staff is friendly. you can also make an appointment to make your experience a lil quicker. they offer coffee and water they also have a public restroom. read more

I've been doing my taxes with H&R Block for almost 10 years now. This is my first time at this location and by far the best one yet. Everyone is extremely friendly and professional. Abraham did my taxes and I highly recommend him. He knows exactly what he is doing and was able to get me out of there fast and feeling confidant with the entire process. He is also very professional and detailed with his work. read more

On 2-19 -2019 I Cynthia Mungia went to this office to have my taxes prepared I got the dumbest, illiterate,unqualified,person by the name of Juana Garibay First she spelled my 1st name wrong,inputting my social security # almost put my Calif state tax amount in unemployment box this was all in the 1st 15 mins, this lady has no business doing anyone taxes .I went back on Feb 23 2019 spoke to Jonathan Silva explained this issue.he gave me his word that he would personally look over my taxes and give me a return call himself for he had notice 2 mistakes.Instead he took the cowardly way out sent me an email stating he found no mistakes,yet he spelled my last name wrong Munguia in the email he sent which both ladies lied and stated the asked me to provide proof if medical expenses so Jonathan Silva you also cannot spell.You are a disgrace to represent the H & R BLOCK NAME AND MOTTO THAT WE GUARANTEE 100 % ARE RETURNS .I asked that this man return my call 4 times 1st I was told he was on break so I took the bus down there and he was at lunch and wouldn't be back for 2 hours asked once more for a return call never received one .yet I was charged 173.00 for the worst tax job ever I'm going to turn you in to the better business bureau people he is also in charge of Silva and Silva accounting and payroll this man cannot be trusted to own up to his and his staff's mistakes If you decide to go to H & R BLOCK do yourself a favor and go to the one at 208 Harbor Blvd steps A6 Santa Ana, CA 92703 714 554 1991 .Yogesh did correct the mistake that Jonathan Silva stated did not exist . Mr Silva you are as dumb as Juana Garibay and have no business doing anyone's taxes,accounting, payroll etc. Shame on you.You are a disgrace to do business in the City of Santa Ana and so is your manager Paola Silva for making up a lie instead of correcting your mistake I will go on every website I can to ,warn and advise everyone that the biggest mistake they could ever make is to walk in your door. This office does not deserve even one star but if I have to put one star to post this the I will read more

Tried to call and talk to my tax adviser. Called several times and they will not return calls. They text you only to come in to do new taxes and won't address past mistake they made. They need to address mistake on past 2015 tax return that needs to be amended and they are being unresponsive which is unacceptable. They need own up to it. I will be asking for the HR guarantee which is refund and tax interest payments per their guarantee. That is when I can reach someone.. Getting ready to drive over and walk in to find out how I can get them to respond. Communication lacking. Totally dissatisfied. Do not recommend. Go somewhere else. read more

First time getting my taxes done at H&R . I had a GREAT experience. Abraham was very informative and had great customer service i was out of there in less than 40 minutes with a $500 cash advance, that was really needed. I will definitely come back next year 2019 read more

This year was my first time filing taxes and I really messed up filing them on my own. I had no idea how to navigate filing an amendment so I called this location to check if they could see me for an appointment. Erika took me in as a walk-in that same day and took care of my very messy situation. She was super patient and explained everything thoroughly. I feel like a huge weight has been lifted from my shoulder. I'll definitely come back next year to file my taxes properly. read more