I had heard good things so I took my car here for an inspection. Tommy and the crew were great…read more They had me in and out quickly. I live on the other side of Brooklyn but I will still be taking my car back to him in the future.

I've tried other auto repair shops, but they were always too expensive--even for minor issues. I…read moreasked my sister if she had a place she trusted, and she recommended a shop in her neighborhood. Since then, I've come here many times for oil changes and routine checkups to make sure my car stays in good condition. The staff is friendly, attentive, and always takes the time to listen to any concerns. This has been the only auto repair shop I've trusted for the past five years.

I needed a simple task completed; Just a State Inspection. They completely took care of me. I had…read morea seat in their waiting room and chitchatted with Ms. Valerie (who was an absolute DOLL!) Before I knew it, a mechanic popped his head in and said "All set!". Talk about quick service! If I need anything mechanical done, I'm headed to Third Avenue Auto.

Really like this place. The mechanics are knowledgeable and the front desk woman is very nice. The…read morewait can be long even with an appointment but it is what it is. Just be patient.

I gave M&M car wash a try for the first time since I had an hour to spare before work. Early on a…read moreFriday afternoon, there was only one car ahead of me. All I wanted was a wash, thorough vacuuming and Armor All on all four's of course. I was charged almost forty bucks-which is pretty steep in my opinion but the car cleaner's really handled my baby with care. At the end of the wash, there was an attendant at every angle of my car, wiping, shining and drying it down inside and out. They didn't forget to vacuum inside my cup holders either. I need to check the car wash menu more thoroughly next time. I'm pretty sure I could've gotten the same type of car wash for slightly less.

If I could give 0 stars o would. By far worst car wash ever. Workers a lazy and do a bad job. Also…read moreeveryone has an attitude and refused to do the work.

Been going to this trusted neighborhood car shop for over 30 years. One thing I say, they treat you…read morelike family. Honest. Timely. Cooperative. The amount of issues I bring my car to The Shop, they always say, "we got you!" I got my first car there! And have always deal with them with either selling or buying cars in between. I got my dream car and loved it for years but I wanted something with a little more power and again, the switch and transition was smooth and they do look out for me like I'm family. If you need anything, oil change, inspection, body work...etc, just hit them up. It's always, "we got you."

I had an excellent experience with New Hope Auto. I recently had new tires installed, an alignment…read moreperformed, and my brake fluid, transmission fluid, differential fluid, and coolant all flushed and replaced. Roger was professional, knowledgeable, and very accommodating throughout the entire process. They took the time to explain everything clearly, answered all of my questions, and made sure I understood the recommended services before any work was started. I especially appreciated that they confirmed everything with me beforehand to ensure I was comfortable with the repairs and costs. His team completed the work quickly, the pricing was reasonable, and the customer service was outstanding. It's refreshing to find an auto shop that is honest, transparent, and genuinely cares about its customers. I highly recommend New Hope Auto and will definitely be returning for future service.

Came here in the morning for an oil change and got a fast, honest job. The owner was super nice,…read moregave me free coffee. He was cordial and all around sweet guy-- last of a dying breed. Always honest, always reasonable. Has been here for years.

I told them exactly what had happened with my Infiniti-that I was in NJ, had 1/2 tank of gas, went…read moreto gas station there to fill up. The attendant tried to fill it but gas only trickled in a penny at a time. After 6-7 minutes only had $3.35. He tried again same thing only got $1.25 worth in. Then attendant had me move to a different gas pump, got less than $1 in & it stopped like it was full. There was between half and 3/4. Back in Bay Ridge, brought it to Verrazano and actually gave them a typed sheet with the description of what happened the night before with filling the tank, plus I wrote the brakes he just put in are squeaking pls check them. The guy stapled it to the check in card where they have you write your name, etc. They open 8am. It was 11am had heard nothing. I had to call. John said I'll call you back in a couple of minutes I'm on with the dealership. 30 mins later had to call again. He said oh Miss I had to order a new one it's coming from the dealership I asked him what did he order? He said a new gas gauge sender. I said, is it sensor? He said No, sender. He spelled it to me. I asked what does that do? It reads how much gas is in the tank. Ok, but I said there is exactly as much gas in the tank as I expect there to be. He says, what do you mean? The gas gauge is not wrong? I said no, I told you the gas gauge is right, but I can't fill up past a few dollars at a time, John says Oh my God I'm gonna have to stop him hold on. I'll call you back. Now, you see, this is no longer the $$$ repair he was hoping for. I don't hear from him for 40 minutes, Ma'am (sneering now, no longer the respectful 'Miss' from earlier when he thought he had a big expensive job on his hands). He says oh there's nothing wrong with your car. I got five dollars worth in to it $5 worth into it. I said I got about that much into it last night too but couldn't fill up. John says You want me to fill it up? I say yes please I have to go back and forth to Long Island this afternoon. What did you find when you looked at the brakes? Ma'am (sneering) I have 2 fuel pumps to put in I don't have time for this. I said, you've had the car for 7 hours and you haven't done anything at all? He said I'll call you back. Now it's an hour later and I have to leave soon for Long Island. I call. No answer. Wait 10 mins, figuring maybe he really is busy. No answer. He's screening my call. I try on my other phone and he answers instantly. Verrazano how can I help you? (all cheery) He hears it's me his whole attitude changes. I said did the car fill up? Yes. I say How can that be? What do you think the problem was and it it going ho happen again and leave me stranded alone somewhere? He says I have no idea. You probably put it in wrong. I said in NJ you don't pump your own gas. I told you the attendant did it and then he had me move to another pump and he tried again. John says Ma'am (dragged out like I'm an idiot) I don't have time for this. I have three fuel pumps to put in. (This is clearly a lie. It went from 2 to 3?) Come and get your car. I asked what about the brakes? Ma'am I'm too busy for you. And he hung up on me. I went to get the car and they called John over. I said you hung up on me. He dropped his eyes to the counter and said the call was disconnected. I said you had my car for 7.5 hours and did nothing but put a tank of gas in it. Ma'am (sneering) I'm busy. I said stop saying ma'am to me because it is not at all respectful. Did men bring those two cars in here? (there was one car in one bay, one bay empty and one bay with a car sitting with no one working on it) he said Yeah so? I said You would never treat a man the way you have treated me today. His face turned a red. I guess that got him mad being called on his mysogyny. I said 4 things and he interrupted me 6 or 7 times shouting at me. Finally saying I'm not here to argue with you. I said no you're here to fix customers cars which you did not do. Arguing is all you seem to have time for. Give me my key. The only bill better be for gas. (It was). I told him his behavior was disgraceful and I was going to be posting a review of this business. Here it is. Btw I took it somewhere else and they knew immediately it was likely vapor lock and unlikely to happen again but what to do if it did. So John probably didn't know what was wrong and thus couldn't turn it into a big money repair. I would suggest to you to avoid this place. Zero communication. Can you imagine if they changed that sensor for no reason because he did not listen to what the actual problems was? Nor did he call to discuss it or to give me a quote for the work? He was having his technician do it and if I hadn't called it would've been too late. To women who want to get their car repaired on their own without dragging a male friend alone for protection, John may try to push you around. And if it's not a quick fix or a big bucks repair, or if he is busy, you may have the same experience I did.

The horn on my car stopped working the other day, so I brought it here based off the good reviews…read moreon Yelp, and I'm glad that I did. Within a couple of minutes, the horn was working, but they explained to me that a new one was still needed as there was an internal problem with the component and so, although it was currently working, it would most likely stop working again soon. They made some phone calls to see if they could get the part, but they couldn't. They advised me to get the part from Ford and bring it to them so they could instal it. Best of all, they didn't charge me anything for getting it to work. I know that's a small thing because, realistically, they really didn't do much, but it's that kind of honesty and integrity that I appreciate. For that reason I'll definitely be coming back in the future.

The main reason they earned their 5 star review? They turn down work. Other places could easily lie…read moreand find work that needs to be done. Ex: Go in for an oil change and you'll need a new timing belt or a different fluid change. Here, they only do what you ask for. They will turn down work if they don't think it's necessary. I went in for an oil change and my dealer told me that my brakes are due for a change. Went to Nick's and asked for the oil change and new brakes. The mechanic (I believe it's Ming) told me that they still had another half year to a year left on them considering that this is my daily driver. He told me just check it again next time I'm in for an oil change. Most recently, I went in for an oil change and had him check my brake fluid because it was within the timeframe of replacement. Ming turned down the work again because the brake fluid was still clean. If you know what you need, this is exactly the place to go for honest work.

The best auto repair shop in Brooklyn!…read more The Belt Parkway will test the integrity of any car. My little station Jeep, somehow a dip in the parkway broke all brake lines to my master cylinder. What the heck do I do? I did a search on Yelp and found 89th street auto diagnostics. I called the shop and spoke with Chris. He said his shop is very busy but he will fix my issue. A few days later, he fixed the car and explained what happened. I felt he was the only honest mechanic in Brooklyn. He also pointed out my Jeep needs another part to repair. Did you know JEEP means Just Empty Every Pocket?! When I come back from vacation, I'll have Chris order the parts and make an appointment. Great neighborhood auto shop, the service given was 5 stars.

Finding a mechanic is tough because you want to find someone who is trustworthy and will do what is…read morebest for you and your car. Read the reviews and visited here on a busy Friday afternoon. Chris greeted me and was completely transparent. Could've easily went somewhere else for an oil change but based on reviews and how he handled our first conversation I went back the next morning. Everything went great and runs smoothly.

AMAZING WORK they are the fastest mechanics i've ever been to quick work and also nice shiny and…read moreclean work my car was dirty tires were popped and engine was wrecked and just in 1 day IT WAS CLEAN THE ENGINE WAS BEAUTIFUL AND THE TIRED WERE AMAZING this is the best family owned repair shop i guarantee you that you will have a lot of fun here and also they are very very kind they all had HUGE smiles on their faces also that false reviews from mike is Bullshit they never scam you they are the best mechanics ever (trust me GO TO THIS REPAIR SHOP ITS AMAZING)

fathers and son owned honest, responsible, responsibly…read morepriced I have a 2018 BMW X3, I'm very selective on who works on my car , I've been to Grease 3 times and I'm very happy with the quality of their work.