Punctual with an estimate. QWERTYUIASDFGHJKLZXCVBNM,. IS THIS 85 yet? This is so annoying. I will…read morenever use Yelp again

Sando & Ruth, are TERRIFIC! In ONE hour, my phone was without virus & ALL was cleaned up! I could…read moreNOT be happier, with their attention, pleasant nature & FAIR price! I felt guilty, NOT paying more! I will refer co-workers & neighbors to them. Nothing; but, a GLOWING, well earned review is warranted! I will return, most assuredly! 5 stars, well earned!

Great service with utmost professionalism and honest appraisal of my…read moretechnology challenges. I must say the service was prompt and seamless I am recommending this business with pure satisfaction.

I love my Beats Studio 3 headphones. They were starting to fall apart and I needed to have the ear…read morepads and hinges replaced. Pro Repair was the only business within my area that could do it. All the other repair shops only do phones and tablets. Dude even let me order my own parts online to save money. He only charged $65 for labor, and now my headphones look and feel brand new! Thanks Pro Repair!!

Let me paint a picture for you all:…read more Friday morning, I sat down in my hotel room in Champaign with a bit of breakfast and my laptop balanced on the arm of the couch. The computer fell back, hitting the floor and popping the glass screen out of the shell (rendering the computer completely unusable). Four hours later, I made it back to Mundelein and brought my computer to the Computer Guys. Three hours after that, the Computer Guys called me to tell me my problem was fixable, how long it would take, and how much it would cost. The next morning, I received another call to tell me it was ready for pickup. I got to the shop, verified that my laptop was up and running, and I went on my merry way, fully-functioning computer in hand. In less than 24 hours, my computer went from functional to broken to functional again, and I couldn't have done it (and done it affordably) without the Mundelein Computer Guys. As long as I live in the area, I won't go anywhere else for my computer-related needs.

I went there bc my mac had a broken screen. The guy replaced it but the camera looked all pink and…read moreI needed the camera in order to take a class. I reported the issue saying it was the wrong part. He said to bring it back to take a look. I do and when I mention it's the wrong part he gets smart with me pointing to the model number "You see this model number here." then pulls up the one the system says it needs. "It's the same number." Speaking to me as if I'm stupid. I explain that either way the part isn't good if the camera's all pink. He says he'll have it fixed by Wednesday (two days later). I got no call or messages on Wednesday confirming that it was done so I call and he indirectly admitted to forgetting about fixing my computer because he had 'more urgent clients' to tend to first. I go back a couple days after to pick it up. I check the camera was STILL ALL PINK. I call back and was told there was nothing he could do. He then condescendingly offered to return the computer to its original state and give me a refund. I agreed then he added "Yeah, I just don't think our service is good enough for you." In an even more condescending tone acting as if I was pulling his leg for asking him to do his job. Mind you, the guy DIDN'T FIX ANYTHING AT ALL. I'm normally very patient and lenient with people when they work since we're all human but this was ridiculous. Wish I could've avoided the whole situation since my computer ended up the same.

I called ahead of time like three times asking for different details like hours, service times,…read morepayment, etc, and the man was just so patient and kind. The service was great! The man was just so kind and understanding. Definitely recommend !!

I hope more people realize these are the businesses we should support. The gentleman fixed two of…read moremy iPhone 7s and an iPod touch. I refuse to run out and get the newest gadgets and I'd happily go back to a brick phone. I'll definitely be coming back to this place.

I am very happy with WEDGE at 911 Tech Repair. My daughter broke her iPad screen right before a big…read moreroad trip and there was no way I was going to leave without the iPad getting fixed. I found 911 Tech Repair online and I was happy to know they were right down the street. The pricing was VERY reasonable and it was a one week turn around time. Which was also reasonable for me since we were leaving in about 12 days right when she broke her iPad screen. The iPad works great and looks as if it had never broken. Experience one. My second experience was when I took in my iPad mini. It was put away in my drawer for about a year and some odd months. I had lost all hope. I had cracked the screen in a small area but as time went by the cracked screen got bigger and bigger. I finally took it to the mall in 2014 to get fixed. They fixed the screen but the iPad mini never worked again. The functions were not doing as instructed. I had no idea the mall stand had done a bad job. I just thought the cracked screen had effected the entire gadget. I had already taken my daughters big iPad this December 2016 when I told him about the iPad mini and he told me to take it over. He educated me on what the place in the mall had done wrong and how he could fix it. He told me to come back in 3 hours and that is what I did. My iPad mini works fabulous and I am so happy to have found this place. I strongly recommend it.

Horrible expierience!!!!! Brought a perfectly fine samsung galaxy s20 ultra 5g in to replace rear…read morecracked cover. all worked fine even though rear crack. tech told me $49 to replace. upon picking up phone it no longer had cellular service!! tech tried to tell me screws were missing inside and cover probably was opened and super glued. this was a new s20 in the box. wrapped and all perfect when purchaed. After getting frustrated without resolution, owner came out and and screamed fxxx you 3 times in a row at the top of his lungs. don't make the same mistake and go elsewhere! this owner or manager is not a business man. and no one wanted to give me his name. how he has more good reviews than bad ones is baffling to me. after reading 911 hackjob response. yes there was a tmobile disruption. however my phone still does'nt have any text or phone network. Everytime your company screws something up, by accident or dishonest upsell, you will always have the excuse of blaming the guy who supposedly was internally into the item previously. a person would'nt know this after you already opened the item up! Understand, everything worked except blurry close pictures before i came in. I now have nothing. Bought another phone. This outfit had no response to ruining my phone. No insurance, loaner phone, and was yelled "fuk you" 3 times in a row by some creep, who would not tell me his name. Previously, when walked in back to lock my sensitive files. i noticed how discustingly dirty this shop was. electronic shops should be virtually sterile. This is not acceptable. So what happened to my phone Einstein? There was a company when i was a hvac tech that worked for a very slick dishonest owner, which I would not work for anymore, and quit. i know how shady businesses work. Stay away!!!!

Craig has fixed multiple iPhones (3) and an iPad for me over the years. Each repair has been…read moreperfect and with quality parts. I stoped by again today and he mentioned to me that he recently switched companies so I wanted to leave a review for his new company. (His old company had all five star reviews...this guy knows what he's doing!). He is still located inside the Macnician office in Highland Park behind the Dunkin' Donuts. I didn't know that there was a difference in screen repairs until I broke my phone when I was in downtown Chicago and I went to a different place that put in a cheap screen that failed and then a second cheap screen that had a big white mark on it. I've never had these issues with Craig and I would recommend him 100%. His screen replacement cost is very inexpensive and again, it's always perfect. Thanks Craig!

Stopped by thinking my iPhones port needed replacing. Would have gladly paid the $55 to do so…read more Instead they dug out the port taking a good ten minutes and sent me on my way. It is nice to deal with honest people. Next time I have an issue Mac related they will be my go to service.

Spoke with the owner Tom today. This man knows his stuff. I felt welcomed and not at all rushed in…read moreour conversation. I had three questions and Tom was ot only polite but also thorough in his explaination/knowlage. Basically I know a thing or two about computers and parts, Tom offered honest and no pressure suggestions to find a fix. Would recommend.

Called Accurate as my system crashed. They were polite and professional on the phone and were able…read moreto have a tech out the same day. My system had to go in for repair and they had me running again and delivered the next day. Upon delivery they hooked everything back up for me and tested everything to make sure all my devices worked. Staff is super knowledgeable and answered any questions I had,rates were reasonable and the service was excellent

My wife went to repair her iPhone at 9:30 which is the time it says it opens But no one was there…read more So, she called and the guy said he was on his way he was over an hour and still no response. Total waste of time.

Fixed my phone in less than 15 minutes & the deal he gave me was FANTASTIC! Hooked up my hubby &…read morenow we're stylin!