I have been going to Dr Tsai for semi-annual checkups for several years. Dr Tsai is an excellent,…read moreknowledgeable, experienced, skilled physician whom i highly recommend. He is not too old and he is in the prime age of his medical career and knowledge. He has helped me greatly improve and keep all my age related symptoms within the desired range: cholesterol, blood pressure, glucose level etc. He has a very friendly manner, easygoing interaction with patients. Best of all. the waiting room is never crowded. His office works efficiently. so i have never had a long waiting time. His appointments are always right on time. True story. After every lab blood test, Dr Tsai always takes the time to promptly follow up with a personal phone call to give me a quick summarization of the test results.

Several members of my family are all patients of Dr. Tsai and I can say wholeheartedly that he…read moretruly is the best doctor. While we were initially disconcerted by the introduction of his CAP membership fee, we quickly realized it is absolutely worth it due to the unparalleled level of wonderful care Dr. Tsai provides. He genuinely looks after my Grandma, and always takes his time to follow up with my husband and I. We all feel blessed to have found him and can't recommend him highly enough!

After seeing Dr. Mikhail for nearly 15 years and talking him up to my mom the entire time, she…read morefinally relented after dealing with one mediocre internist/GP after another. Plus, their offices weren't very responsive or helpful. She had been concerned about the drive to Irvine since she doesn't live in OC, but after meeting him today about a list of issues, she walked out feeling empowered and happy to be in some expert hands. I went with her to her appointment so I was there to see how he treated her. He asked her questions, listened to her answers, and carefully examined her as if she were his own mom. I can't tell you how much I appreciated that level of care and patience. Now my mom can't stop talking about how amazing Dr. Mikhail is -- she said that all her other doctors have never been so thorough. For instance, she has had breathing issues the last few years yet no one had ever had her do a breathing test to figure out the cause. Dr. Mikhail quickly got a test ready for her, then diagnosed and treated the issue. I can't thank Dr. Mikahil enough for all these years of outstanding service, expertise, and kindness. He is the kind of doctor that won't run batteries of tests on you unless it's actually called for. I now live 50 miles away from his office and will still make the drive down to see him. I've recommended a number of friends and colleagues to him throughout the years and they all agree that Dr. Mikhail is hands-down the BEST internist around. We are SO LUCKY to be his patients! P.S. Dr. Mikhail's office is WONDERFUL. They are on top of everything and are smart, patient, sweet, and always helpful.

Dr. Mikhail gets extremely short, displaying frustration and an unpleasant attitude with me. I…read moreopted out of his "Concierge" medicine model due to this being hundreds of dollars annually. He gets visibly angry when valid questions are asked. His staff overturn on a fairly regular basis which has always been concerning.

I think it's time to switch Provider. I've been going to Dr Bunten for at least the last 7 years…read morebut this was the first time I tried to see him since they became Memorial Care. When I tried to make an appointment it would have been 3 weeks before he had time available. I told them all I needed was to renew my prescriptions. So they told me Alison the PA could help me with that. At least she was able to see me within 5 days. And it didn't start well with her but it ended well. First of all, the chart that she reviewed before seeing me wasn't mine but she corrected it. Second, with the new Memorial Care system, some of my information was missing so I had to let her know how much MG some of my medication was...annoying. What I like about Alison was she was very thorough. She had requested all my lab test and one blood test that was the latest in testing for cancer. Today, I got my results back from Quest (which took 2 weeks), let's see if they follow up on my results. I guess no news is good news. If no one follows up I will definitely switch providers. In the meantime, I'll go on Quest website and see if I can figure it out.

Dr. Bunten here at Family Care Centers in Irvine is the best doctor ever and the staff are all…read morealways super professional, friendly, and remember me from previous calls and visits. There's a really awesome close-knit feel that I really enjoy as a patient alongside the A++ care I'm able to receive from Dr. Bunten and the systems and equipment they have in place. Super happy with the care I'm receiving here!!

Dr. Nilli is an outstanding physician. His office is exceptionally organized, and he and his staff…read moremaintain the highest level of professionalism. I have great respect and appreciation for their excellent care. Zia

I've seen Dr Nili more than 10 years . He is aways friendly…read more, caring and professional. The staff office Jacky and April as his Medical assistant are very kind and helpful . highly recommended!

I have to get my abdominal ultrasound every 6 mos and I have always had great technicians who treat…read moreme with respect, kindness and gentleness. Not great that you have to get these tests done, but since you do...you should be treated with care and I always feel cared for here.

This is an update to a truly horrifying experience regarding a dear friend in the final stages of…read morehis life. I posted regarding the experience, and was given a generic response about contacting them if I wished to discuss the matter further. Why would I wish to discuss the matter further, since it won't do any good? Just look at the ratings of this hospital. Look at how many dissatisfied people are posting and receiving a generic reply. How about insisting nurses treat their patients with care, compassion and empathy? How about giving mandatory in-service classes regarding these valuable traits? it would go a long way towards building trust and comfort-particularly for terminal patients and their families. If it had been up to me,he would've been removed from the premises immediately after having requested pain medication for him, and being told he was going to be given Tylenol. It was known that he was in agonizing pain. It was known that his cancer had metastasized. He was agitated and in terrible distress, and it was all traded very cavalierly. What is Tylenol going to do for him besides nothing? 45 minutes later, there was still no sign of the Tylenol. As I stated before, this is unacceptable and absolutely disgusting. To top it all off, his nurse was told twice his catheter had become separated, and bodily fluids were leaking all over his bed. While she twice acknowledged she was aware his catheter was leaking, she made no move to fix it. Whatever happened to common decency and treating others with dignity? For context, my mother, sisters, and myself all worked in hospital settings for years. I have never seen such egregious disregard in a hospital setting. Absolutely outrageous and inexcusable.

I truly don't even know where to begin, but I am beyond disappointed and utterly shocked with this…read moreoffice. There was absolutely no compassion and zero accountability from Dr. Afrasiabi. What started as a small bump on my father's skin -- which he specifically expressed concern about -- was brushed off by Dr. Afrasiabi as "possibly an infected pimple." We trusted her professional judgment, and that was a mistake. That so-called "pimple" turned out to be a fast-growing aggressive cancerous tumor. We just spent 12 hours in the hospital between radiology scans and a three-hour surgery to remove the tumor. When we returned to this office last week, Dr. Afrasiabi didn't apologize, didn't show empathy, and didn't take any responsibility for the misdiagnosis. She acted as if getting cancer was no big deal. And mind you all 3 devices of EKG were broken the day of our visit, which needed to be done urgently to get clearance for his operation today on 12/3/25. The lack of compassion was shocking. No patient -- especially someone facing a cancer diagnosis -- should ever be treated this way. I am deeply disappointed that someone like this Dr. Afrasiabi is allowed to care for patients. This may have been prevented months ago if the doctor had listened to my father's concerns and taken his symptoms seriously. But now we are forced to spend the next week anxiously waiting for biopsy results, praying the cancer hasn't spread and hoping for the best possible news. If you're looking for a doctor who listens, shows empathy, and takes concerns seriously, I strongly suggest looking elsewhere.

I had an excellent Botox experience with Dr. Afrasiabi. My goal was to reduce some fine lines…read morewithout losing my ability to express myself. Dr. Afrasiabi was fantastic--she was clear, professional, and had a very gentle technique. The results are perfect: my skin looks smoother and more youthful, but completely natural. The entire staff was friendly and the office was pristine. I'm so happy with the outcome and will definitely be back!

Unfortunately as said by many who left this practice, since the office manager Christina has left…read morethe entire practice seems to go down the drain in terms of front office is by far the most unprofessional, disrespectful people I ever came across. The doctor also seems to only care and focus on financials. The level of care is below average as you are only there 10 minutes and lucky enough to see the doctor more than 10 minutes. You feel you're in the kettle farm yo be seen by a vet. Most people that I know used to be part of this practice are leaving or have left. The biggest challenge with this office is lack of trained and professional staff and that's due to the new uneducated untrained racist office manager. Please avoid this office at any cost.

I've visited this office two times since my initial visit and i have to say everything was great…read moreboth times. The check in process was easy and the receptionists were really nice. The nurses and Dr. Hwang were always great as well. Dr. Hwang is very helpful and responds to messages online really quickly. I highly recommend this office.

She is my family's doctor. Strongly recommend her for the best and reliable health care for…read moreeveryone. Me and my wife also my dad and my mom very grateful to her.

If you are reading this, steer clear and far away. Choose another provider for care and do not…read moreestablish care. Dr. Mahshid Elmzadeh. I agree with this particular comment to hold true and be accurate of her bedside manner and approach to patient care: "Doctor Mahshid Elmzadeh MD is "bordering" on disgrace to her profession and this is why". (Read whole review below) I too experienced this quick change of personality and abrasive bedside manner when asking a general question for care. If you express concerns about your loved one's care and treatment plan, she will get defensive, neglectful and dismissive. She does not have professionalism to be of service or provide genuine care for patients or loved ones. In addition, her practices are not aligned with the oath she took as a physician. You can message me if you want the details, but her license requires to report abuse and neglect. One call to the Medical Board and she can get reported for this. When you share a private matter that is important to the care of a patient for her to know, she gets defensive, angered and gives a quick tempered condescending response. She will not chart it, as if she does, she will be in trouble for not reporting it. She does not practice medicine, she just collects a salary and clock in for her time. I have had family friends who referred us, no longer see her as she did not remember or have any record of the prescription she gave them. She also has mismanaged care by over prescribing to family member. Her medical competence is low if that and she only knows are to refer not treat. You can give the benefit of the doubt on multiple occasions, however, if this has been an experience for over a decade, you know its negligence and incompetence as a medical professional. Choose another doctor at all costs. There are plenty to go to, do not have your loved one under her care or yourself.