My renter contacted me yesterday with a leak in the kitchen. I called BST yesterday afternoon and they were out within 24hours. When they called to discuss the problem, two problems actually. I knew they were basic but I didn't have the time for dealing with them. One issue was a new faucet was needed. They waited for me to run to Lowe's to purchase a new one and then drive to the property for them to install. We did several text messages which made dealing with them extremely easy since also dealing with virtual school and conference calls. I am extremely pleased with who I was dealing with and their level of professionalism. I would highly recommend based on that, their customer service and price. Thank you BST! read more

We had just purchased a house that had plumbing issues, some we were aware of before the sale, others revealed themselves after the sale. Bakar and BST was recommended to us by a neighbor. Bakar showed up on time to estimate the work. Between the estimate and when the work began we found another plumbing issue. On the day of the work Bakar arrived when he said he would. All the work described in the original estimate was done in one day. He even fixed the other problems that were not part of the original estimate, even though that meant a very long day at our house. His charges were reasonable and we are pleased with the quality of his workmanship and his good customer relations. We know our house is old and will need more plumbing attention, and BST will be our first call! read more

My husband and I are very happy with their work. Bakar was professional and courteous. He was quick to return phone calls and set up appointments. His work was high quality and he kept us informed and consulted us throughout the process. He was also nice enough to advise us on some other plumbing questions that were not specific to the project he was hired. Overall we were very pleased and we recommend this company. read more

I would give zero if possible. Extremely unprofessional and the customer means nothing to them. He agreed to do business with our home warranty company and at our most vulnerable walked out on us. He got in an argument with the home warranty and left us with a dead hot water heater and at least another 36 hours of no hot water. My 12 y/o son gets to step into frigid water because this company decided while on a job they were finished with a relationship we didn't make them enter into. You cannot trust them. At your worst and knowing that, they will storm off even when you have been nothing but cordial and understanding. We agreed to everything he asked of us. There are lots of plumbers in OKC. I would suggest using one of them. read more

Bakar graciously took on a significant remodel project (relocating all of the plumbing for our laundry room) for us on short notice and did tremendous work. He gave us a very fair quote and stuck to it, even when unexpected issues with the house's plumbing threw a wrench in things and had him working an extra long day. Most important, it's obvious from the results that he takes pride in the quality of his work. The layout was thought through, the connections were precise, and the jobsite was left clean. I'll certainly be calling him back for my future plumbing and heating needs. read more

Bakar has been helping our family with plumbing issues for almost five years now. He has rehabbed toilets, placed sinks, installed faucets, and most recently has replaced heater elements in our water heater. He has always been on time, done what he said he would do (or better), left it better than he found it, and been very reasonable with pricing. We couldn't be happier that we found BST Mechanical. Thanks again! read more

I'm a landlord with several houses. I've been using BST services for years now and was always very satisfied with their service. They are on time, do an excellent job, courteous, and most important reasonably priced. read more

I own a rental property in Urbana and live 500 miles away. Bakar was extremely friendly to deal with over the phone and quickly resolved my tenant's plumbing issues. I would highly recommend BST! read more

I reached out this company for an estimate and on day of appointment no one showed up. I had to call to find out that they would not be able to make it and rescheduled with me. The second appointment came and went with no one showing up and no call for reason why no one made it out to give the estimate. Not happy with their lack of communication and commitment to meeting on agreed upon dates/times. read more

Bakar showed up on time and utilized all COVID 19 safety protocols. Work was completed efficiently with professional results. Would definitely use this company again. read more

I called BST plumping after reading all the great reviews and I was just as pleased. Bakar returned my call promptly and was even able to come earlier than planned after he called first to make sure I was available. He assessed the issue and was able to fix the problem right away. He kept his work area clean and walked through the house with shoe covers every time. He seemed very knowledgeable on Well water and gave some recommendations on how to improve the flow. I will definitely be reaching out to this company for any future plumping needs. read more

Trust. Bakar has been to my house twice and both times were educational and genuine. I trust this plumber, the best I have worked with and good pricing. Smaller plumbing issues I have asked him to check out have instead turned into preventative education and suggestions of household remedies where he could have knowingly done a simple check and billing me for it. Trust. read more

My water heater went out , I called BST , they gave me a Very good estimate and job was perfectly done in less than 24 hours . They called a day after to follow up and also after followed up with me in a week. They have my business for life as long as I live in md read more

I was extremely satisfied with this company. I was in crisis with a failing sump pump after all the rain in my area and desperately called like 10 plumbing companies to get an emergency appointment. All said they couldn't fit me in until the following week, which kind of defeats the purpose of an emergency. I was extremely upset and anxious until I called BST and spoke with Bakar who not only was sympathetic to my situation, but came out that day and replaced my sump pump. He was very knowledgeable, polite, and honest. I can sleep well tonight knowing I will not wake up tomorrow to a flooded basement. I recommend them to EVERYONE!!!! read more

Baker is the best plumber in town! He's done many small jobs for us, so we hired him when we had a well problem. It turned into a major project which required multiple trips to the house, consulting with manufacturers reps due to the unique problems presented, and a great deal of problem solving. He remained calm and dedicated to a resolution knowing how important it is for a homeowner to have water. He is top notch and I highly recommend him! read more

I've used BST twice now for two separate plumbing jobs. Both great experiences - the communication, scheduling, pricing, work, and clean-up. Much better than other plumbers I used before finding BST. Bakar came out and gave me a price with no commitment needed, unlike the others who charge a bunch just to get to your house. Highly recommended! read more

Bakar was on time arriving to my house. He did high quality work on the water pipes and water heater. I am very happy with the results. He was polite and very pleasant to talk to. I would highly recommend him to any future customers. read more

I've used them twice. Both times they showed up promptly (once outside of regular business hours) and got the job done right.

Bakar was GREAT! Had a great experience working with him. He responded immediately to my call, offered a more than fair market quote compared to two other service providers called. He arrived on-time both o provide the quote and to perform the shower drain snake, shower head and toilet leak. Since I'm not physically on site, he send me before and after pictures and made the whole process easy. My tenant at the unit, was also very impressed with Bakar and really appreciated how efficient, clean and pleasant he was to work with. Highly recommend him and surely he is staying on speed dial for any plumbing issues. read more

BEWARE DO NOT USE THIS COMPANY***Charges $300.00 to unclog a kitchen sink that took 5 minutes. States he had a problem with my credit card and wrote it down wrong. Didn't have a problem running it through 2 times for payment. Harassed me continually with calls at all hours, nasty and threatening text messages stating he would come to my work, showed up at my house on numerous occasions. This was all in a period of 3 days. Strong arm tactics-- this could of been handled more professionally. I have since fixed the payment issue. But still continues to intimidate/harass me. **There are so many more professional plumber companies to choose from don't make my mistake. read more

Tremendous. I could not be more pleased. Usually when you have a plumbing problem it is an emergency, and all too often I've felt that the companies took advantage of me. Not in this case. These folks were honest and straightforward about what needed to be done, and got it done quickly and cleanly. They were also nice to my dogs :) I will use them again, absolutely. read more

This review is long overdue being as though I've relied on him for all my plumbing issues over the past several years. He first installed a water commander for me, which literally saved my basement from flooding during hurricane Irene. We had lost power for several hours and without the water commander, we would have been up the creek. literally. Since then, he's flushed my hot water heater, fixed a leak in the kitchen, cleared a shower drain, and even replaced my toilet's inner workings. He is da bomb!! I highly recommend him to all who are in need of a trustworthy plumber. My only fear is that once the secret is out about how wonderful he is, he'll become too busy for me. :) Bakar is amazing in every way!! read more

Bakar fit us in to a busy Saturday schedule for an emergency toilet back up in our basement. Quickly cleared the problem, explained what he was going to do and updated us as he worked and cleaned up afterwards. We are very happy with the results and he helped us figure out how to avoid this problem again. I would highly recommend him - prompt, quality service and straight forward cost explanation . read more

Bakar is the man!! Been to my house my parents and friends houses. Highly recommend this company. Very knowledgeable and affordable.

Bakar has been amazing at helping with my rental house in Montgomery Village. He's punctual, flexible and his prices are very reasonable. I'm very glad I found him! read more

Bakar arrived as promised (Saturday @ 8pm!) and quickly repaired the toilet (the internal parts located in the tank were out of order and the shut off valve was frozen). We believe the charges to be reasonable given his expertise, he provided all the parts and that he worked on a weekend. Bakar was extremely pleasant and donned little booties so as not to track dirt into our house. When he left, the work area was clean and free of debris. Yes, we recommend BST Plumbing and we'll use them again. read more

Bakar is simply terrific at his job. He was prompt, skillful and reasonable. The kitchen sink/dishwasher now drain and he advised me on how to avoid the issue in the future. I highly recommend this kind and very competent plumber! Great experience. read more

Years ago i searched for a trustworthy, reliable, and good plumber. I found these guys and he came out to do work for us 3 times. Prices are fair and the response time is great. He is very professional and i have to repeat FAIR. In fact i couldnt recall the company name and was doing research last night to find them again and thank god i did as i have more work for him. I wouldnt hire anyone else. Im very surprised this company doesnt have more reviews as they are by far the best. You cant and wont go wrong. read more

I have used BST twice and have been very satisfied. Bakar is a great plumber. He is very professional and his rates are very reasonable. He will only fix what is necessary. I have hired many plumbers over the past thirty years and hands down he is the best plumber I have ever hired! read more

Prices were competitive with other fully-licensed plumbers. Worked with my tight schedule and was responsive.

I chose this company based on previous yelp reviews and let me say they did not disappoint! I've been fortunate to live in a relatively newer home and haven't had much need for plumbing services, however, that changed 8 months ago when our water heater died. Not having a "go to" plumber I jumped on yelp in hopes to find a good one. After making the call to BST we had a new water installed before you knew it. Baker was unbelievably courteous, professional and clean with his installation. This past week I noticed water damage to one of our ceilings only to find out I had a leak in our master bathroom. I called BST once again and Bakar came to my rescue. He provided the same phenomenal customer experience as he did 8 months ago. I can't say enough about the quality of customer service I received at a very affordable price from this company. Don't stress if you need an honest, professional plumber to come in and take care of your plumbing needs. Bakar and the folks at BST Plumbing & Heating are your answer. read more