Gave me sound advice and took away my old appliance. Have used Henry's before also. Was responsive.read more

Kenneth was very professional. Upright full freezer wasn't freezing properly. He inspected it and…read morereplaced a defrost timer. $109 for the part he had on hand thank goodness. We live in the rural area so he had an hour of travel time in there. A new freezer would have been $1400 and we couldn't find one to match our Full Refridgerator. The bill was $379 total. Would definately recommend,

I had a great experience working with BC Services. They were punctual, professional, and clearly…read moreknew what they were doing. They took the time to explain the work being done and made sure everything was completed to a high standard. The quality of their work really stood out, and they left the property clean and in excellent condition. Communication was smooth throughout the process, and everything was handled efficiently. I would definitely recommend BC Services to anyone looking for a reliable and skilled technician.

This guy took my money, stole a part from my dishwasher, and never came back to fix it. Don't call…read morehim. His body odor will singe your nose hairs.

Scammer! Yet presents himself as professional. Couldnt fix my washer so he sold me a machine he…read moreclaimed he fixed. The belt squeeking and unit shaking more than should however he convinced me he would bring me a new belt the following day. Never did. Claimed he had other customers. Oh and the 90 day warranty on that machine...well he wouldnt fix it claiming parts could not be located so he brought me my cash payment back in the for of a check and loaded his scam washer back in his truck and left mine which he had hauled away that actually worked better than the one he sold me missing parts and no longer working. He left my washer in the driveway. Didnt even help me put it in place. Save yourself a headache. He called me bipolor because i complained about him selling me a broken washer and not honoring his warranty. Same washer he sold me is now listed on fb. Same yourself the trouble.

From the owner: Your trusted local experts in appliance repair. Fast, reliable, and affordable service for all your…read morehousehold appliances.

I am so disappointed ACE. Never showed up for the appointment that they scheduled. Changed my daily…read moreplans to sit at home for a window of 5 hrs to wait on them. Called them during open business hours and they refused to answer the calls. Called the next day. Rescheduled the appointment again and didn't show up again. Definitely get a feeling their customers are not a priority.

From the owner: We specialize in home appliance repairread more

Mike was nice but maybe ask him to take calls on his phone personal not on speaker, otherwise great…read morejob

The technician has done well, and has informed us each and every time he's arrived. The customer…read moreservice support however, is more harassment than support. The AI that has been chosen to respond constantly sends emails, texts, calls and voicemails, even whenever the technician hasn't arrived or days before. Whenever I'm trying to actually find out when the technician is arriving, I can't talk to a real human or live agent because all that is available is the AI. I've tried to talk to a real, human representative, with no luck. At this point, with it being over two weeks without a washing machine and my washer unit still not fixed and no one to respond to except a pale imitation of human intellect, I've washed my hands of Sears Home Services and will never use them again, and I will encourage others not to use them either. Replace your AI, it isnt needed when you could pay an actual human being instead of being cheap.