Booked an appointment for 2 for me and my husband's anniversary. The whole experience was amazing, we were greeted by the lady in the front and we felt comfortable and welcomed. The facility is clean and has a modern touch. The room we were in was clean and the whole vibe was just very relaxing. We were offered 20% off so we decided to get the deep cleaning treatment and I'm glad we did. They showed us our before and after photos of our scalp and they did a nice job with their service. read more

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Rushed. Demanded tip. Continuing distractions. Loud music in the room. Did not respond to my request for a more even pressure.

Called to make an appointment for a massage an hour before arriving. Confirmed the time and arrived as scheduled. Then employees acted weird when I checked in. They reluctantly showed to me a room, where I set down my phone, cash for massage and tip, then asked to use the restroom before starting. When I came back and was told to switch rooms, then led to another where I got ready. I gathered my things quickly and went to the new room. 5 minutes after I got ready, they started my massage, asked if I had any sensitive areas, and restarted after I explained my sciatica and nerve issues from a broken back 10 years ago. She then stopped again and said that I needed to pay upfront. I had no problem with that and when I went to go get my cash that I had just pulled out of my wallet when I parked, it was nowhere to be found. I searched the restroom, my clothes, and even the room that I started in. Nowhere to be found. I went to my car to get more cash and when I came back in asked if they had a camera out front to see if I dropped it. Completely baffled myself, even stranger was the fact they told me they were now too busy and could not do my massage. Just 15 minutes after my scheduled start time. Very bad first impression and I have a feeling they stole my cash while I was in the restroom. Shady establishment and will not be returning. read more

I just went in to get massage here and the girl at front tells me ok I am going to take you in. She took my card to charge me and before she was gonna swipe 2 customers walked in. She literally has my card in her hand and asks them what they want, tells them I can take you guys first cuz they were two people for 30 min massage. Even the customers were shocked of her greedy behavior and told her thats not right. They told her she should be taking me first as I was there before them. She continues to tell me to come back in an hour as they are full right now. What in the unprofessionalism is that! I told her how embarrassing are you to do this while holding my card in ur hand but being greedy and lazy. She started smiling and continued to tell me to wait or come back. She basically saw that its easier for her to do the 30 min and take 2 customers make $80 vs taking me for an hour for $60. She cant just pick and choose her customers. This is America. Its by appt or first come first serve only. Don't go there. read more

H2O Massage Therapy - Beauty & Spas Near Me - Tracy, California

Walked in. Lady asked me to go in the room . Then she asked me how long of a massage i needed i said 1 hour then she said they were TOO busy they can only do 30mins. Which I replied okay then I'll just come back later . Then she said they were going to be busy so i told her ill just comeback another day not a problem then she walked out got another girl and said ok one hour . So i was ok good. Lady started to give you a massage lower back was actually came out cuz I had a lower back issue which it was great didn't have to say anything then 3 minutes later she walks out then another lady walks in which was the original person from the beginning and started to massage it was horrible very mechanical she massage for like 10 mins then asked me to turn around to massage front body which i replied that was only 10 mins how's the massage already almost over then she said they were busy which i said then don't take clients then if you busy that's why I told her ill come back later. I will never come to this place again read more

This place was disgusting! They didn't even change the sheets and the massage was horrible!!

The women here are a little mysterious, they acted a little strange with me and with each other. The place was clean and had some nice aroma therapy. I received a full 30 minute body massage. It was very relaxing. My husband also received a massage and he said he felt the same way, they were a little awkward. I left a $20 tip and I told the girl that it was for both of them, and after I walked out, the other girl came running out to ask if it was just for one of both? read more

My daughter and I went here for a body massage. Cindy and Ana were our masseuse. They were very polite and the massage was very hard and good. Loved it a lot. It was $50 for each body massage and we gave a tip of $10 and they were very happy. Finally we have a decent massage place in our own Tracy. read more

I love coming here to get a massage and the rates are cheap. The only thing I don't like is that it is nearly in possible to walk in and get a massage. 9 out of 10 times they ask me to come back or only offer 30 minute massages. Still my favorite spot regardless. read more

Wonderful place for a therapeutic massage! My right shoulder was hurting when I started to go here. Now it is fine, and my neck and posture are so much better. Lovely place and wonderful people, from the reception desk to the therapy rooms! read more

Says walk ins welcome , I asked rates and types of massages and said ok I'll take an hour . She said well I can't do that . I just moved here was looking for a regular place to go guess I won't be back read more

I've gone to this place a couple of times because it's convenient to where I live and the fact that it's only $19.99 for the chair massage! I've also tried the table massage and it wasn't worth the price I paid! First, masseuse left me in the room for 30min before she started on me and then left the room several times! It's obvious she wasn't focused on making me feel relaxed because she wasn't into it...I felt she just wanted to get it done! Imagine I came to be relaxed and I left feeling frustrated... but I didn't show it because maybe it was just a hectic / off day for them! Then last week I was desperate for a foot massage so I went back and bc they were the only place that wasn't busy... I wonder why? I was surprised that they were charging me $25 for the foot chair massage ...I use to pay $19.99 and not to mention the price is still advertised at their store front and also there are signs near the street entrance! When I told her about the signs and what I've always paid, she acted like she didn't understand English and yet when the phone rang she was speaking perfect English to the caller! I will never go back to this place! This is false advertising! Business like this without integrity will not last long... There is so much foot massage everywhere! I don't mind paying the $25 but don't act like you don't understand my concern... and pls take down your sign so people are not mislead! Anyway...you lost me and my families business! One star is bc I have to pick at least a star i think...But,If I had my way it will be -5! read more

It's interesting reading the reviews. If I had read them before I went, I probably wouldn't have gone. So it's a good thing I didn't check it first because I thought the experience was great. I was just looking for 30 minutes of relaxation and I ended up staying for an hour. I didn't really have any knots to get out, so the pressure was perfect (on the softer side). The masseuse wasn't very chatty, which is exactly what I wanted. I'd say it was $50 well spent. Also note that I don't write very many reviews. That's how good it was. read more

Everything was okay except when I finished and walked out the lady's begged for a tip. Thought that was really unprofessional. Probably will not go back. read more

By far the best massage I have ever had! I have had a lot. I needed some relief from a hard workout before spending 14 hours on my feet. I feel so much better. All the tightness gone. And the price was more than reasonable. read more

Been here a few times to get a massage. It's not busy like some other places and you can do walk-ins. I needed a good massage without any small talk except for the specific areas to focus on like for example my traps and my lower back. I just had to mention if the masseuse was using too much pressure to lighten up. That's it. Very good for what you pay for and one of these days I'll be back! read more

Believe me, going to this place once was more than enough! I was looking for a 2 hour massage, last minute, my regular place was booked and I was sore and in need for a massage. When I first walked in, I smelled cigarette smoke (I am a non smoker), thought it might be lingering from the last customer...WRONG! Next red flag was I had to pay in advance...I have never paid in advance for a massage and they were more expensive than my usual place. This guy came into my room, trying to speak English and doing a horrible job at it, so I explained what I wanted. He left and I undressed and got on table and covered up with the rough towel, he came in about 10 minutes later. he proceeded rubbing my back through the rough towel for about 5 minutes, then he pulled the towel off me completely, leaving me completely naked on the table! he then proceeded with his massage; it was the equivalent to kneading bread dough on a board with hands that felt like coarse sand paper! He continued "kneading" me and rolling me back and forth for the entire massage! He left the room at least 5 times during the 2 hours, sometimes leaving for 15 minutes and coming back smelling of smoke! I left there, didn't leave a tip and went directly home and jumped into the shower because I felt "dirty", the atmosphere felt like a dark, dingy WHOREHOUSE! I will never go back in there, I felt like getting up and leaving more than once. So, if you like to smell cigarette smoke, feeling like you are in a SMOKY WHOREHOUSE, and enjoy the feeling of being rolled back and forth on the table with SANDPAPER hands, then this place is for you!!! I took 2 showers after coming home from this so called massage and still felt dirty! I tried to post as no stars and it wouldn't let me, so that is the only reason I gave it one star. I have told all my friends and co-workers to not go to this place! read more

Came here to relieve some really bad knots and tightness i have been feeling....WORST IDEA EVER. 1) prices were too high and the lady did not even finish the 30 minute massage.. she ended after 22 minutes. 2) to make this even worse I had waited for the lady to grt back from her lunch for 20 minutes undressed in the massage room. When she came in she was in a shitty mood and definetly not looking to massage anyone. 3) I specifically asked her to focus on my shoulders and to stop rubbing the rough towel on me but she proceeded to do that along with being lazy and digging her elbow in me. Also, instead of focusing where i told her to she massaged me everywhere else which i did not need including my buttocks lol. she was rude!! i wish i got her name because at the end of the massage she had th audasity to beg me to leave her a tip. I told her the massage was a gift paid to me by my boyfriend, so she asked me to call him in to give her a tip. fuck that! lmao i just left. NEVER GOING BACK, she caused more pain than relief. read more