The food is ok but they have the absolute slowest drive-thru I've ever experienced. And it's not just a one time thing, it's every time. It doesn't matter if is there's only two cars in front of you, it's still going to take you a minimum of 20 minutes to get your food. I've seriously thought about ordering a pizza when i get in line, and have it delivered to me while I'm still in line. read more

Make sure to check your order before leaving! While the food itself was fine it was just not what I ordered.

terrible customer service. Took almost an hour in the drive-through and another 30 minutes to get our food. Mistakenly charged us for a 10 piece chicken bites instead gave six pieces. then made us had to wait to remake our order and was just terribly rude when handing it over. read more

The food was barely edible. The food was not prepared to the order. Also, the burger tasted old and the buns were charred.

The Habit once had excellent food and service. Boy, had it gone downhill. I used to be a regular customer, but after today I'm not coming back. The last two times I've been there the ahi tuna sandwich was not good and the service was terrible. I had to wait 25 minutes for my sandwich. I have ordered several dozen sandwiches over the years and it is not good anymore. read more

This location of the Habit is always jammed but it's because it's so good! I really like Habit's burgers and appreciate that you can get a lettuce wrapped option. I also devour their Tempura Green Beans dipped in ranch! This location now has an order ahead option, which is great when the drive-thru line is long. They have both indoor and outdoor seating, plus easy parking. read more

Habit Burger & Grill - Tempura Green Beans - Burgers Near Me - Buellton, California

Tried this place again. It was a total mistake. The drive thru is slower than slow. Waited in line for far too long. Only one car was in front of us too. This isn't a new issue either and clearly they haven't fixed it. Cold food in a drive thru is unacceptable. The Habit, you really need to address this location. It's a total nightmare to visit. read more

Poor Staffing, poor service. food was not prepared to order. Ordered on Kiosk because employee was ignoring the counter. Not worth the time to visit anymore. read more

I've been in the drive thru for 30 minutes still don't have my food. I get if it's busy but put a time counter to tell me if I think it's worth it and not get stuck without being able to get out. I wouldn't do the drive thru it's super slow. read more

I've eaten at the Santa Maria CA location and I remember not really thrilled about it. This time I was looking forward to having a great burger. Only ordered the burger, wow, I was 3rd car in line, they were served quick. I got to the booth and associate was happy to greet and get my card and processed quick. I swear, it seemed like 10 minutes to get my order of one burger, but I was happy, when I opened the wrapper it looked beautiful, I then took my first bite. Hmm, I was thinking I would get that out of this world taste in the second bite. Well, down to the last bite I got no sensational bite, I kept thinking a McDonald's burger would of tasted better. Oh well, maybe next time. read more

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Total crap place. Not only slow. They got the whole order wrong. The whole thing. Skip this place.

Customer service has really gone down hill over the years. What awful staff the Habit in Buellton has now. I asked for a root beer float thru drive thru and the employee let me know that they didn't have root beer, thinking that they must have run out but the worker said that they don't sell any at that location, which I was confused cuz it has only been a year since I've gotten a root beer float at that Habit so I know they use to sell it but she made it sound like they never did which is wrong bcuz I was there was that Habit first opened. Then I hear the worker say, "omg this lady" loud and clear in the intercom. Once I got my food & payed, I let her know that I didn't appreciate her attitude over the intercom which she's telling me where she used to work, which I didn't ask and what does where you use to work have anything to do with how you talked to me. And she kept saying that she's didnt want to argue with me WHILE she's arguing with me in an aggressive tone. DISGUSTING. Even if she didn't agree with me she doesn't have the nerve to have an aggressive tone. Where are they getting these employees who treat customers like trash?? Lompoc? JUST AWFUL. read more

Gross. What solidified the nasty experience on a Monday night of a poor burger slapped together in a greasy wrapper was the Pepsi that was given to us with NO ICE and completely FLAT. Why was the thought process, "yeah, sure, that works! I'll send this to the customer just fine" Did you not think we would notice? The customer service was horrible and the food was worse. This place is completely done. read more

Last night we went through the drive through for a late dinner. It was $42 for two meals. Hamburger onion rings and a soda. We tried the avocado wedges and they were so bad we through them out. The avocado was too ripe. Then as we were leaving the drive through my husband said "wait they gave us the wrong order" so I had to go back and bang on the door since it was locked. The girl was nice and brought me the right order and apologized. The burger was sloppy and greasy and hard to eat. The onion rings were the only thing edible. I will not be going back anytime soon. read more

I just stopped in to use their bathroom since the Starbucks had a line. They were still friendly and accommodating. Bother the restroom and dining area were clean. I can't attest to the food but all the patrons looked satisfied. read more

This is usually one of our pit stops on the way up north. I usually order online for quick service. Everything tasted fresh and was exactly what we needed. They just built a park next door with lots of picnic tables in case you have furry friends with you. read more

Went there a few days and cleanliness and staff customer service was amazing definitely give it a try and the food was great.

Always a fresh burger. Made exactly as I want it. Fries are never cold. Great staff that work there. Great value for my money

I don't make a Habit out of eating at the Habit. But when on the road, craving a fast burger--I will step in. Sweet Potato Fries here are excellent. I ask for them with no salt or sugar added--these fries are so good they don't need that crap on them. Compared to other Habit's I have been to--the Double Char Burger here was less than Par. I don't know why?--I have tasted better at other Habits in So Cal. They may be using a different beef vendor? It just was not there for me yesterday--not awful--just not what you want it to be, especially one that is cooked on a flame which is the best burger prep method. I get my burger on a wheat bun here. Staff here is nice. Habit is a place you go periodically when on the road--not a place you look forward to dining at or plan a meal at. The quality is average. read more

Habit Burger & Grill - a burger and fries - Burgers Near Me - Buellton, California

I ordered the ahi burger and sweet potato fries. This was a take out order so I was defenseless when I got to my room when I found no lettuce or tomatoes. Having been behind the wheel for 6 hours, I couldn't muster the energy to go back. The ahi was very thin but tasty and fries were soggy. In hindsight I saw the cashier open up my box twice before placing in the bag. If only she did the right thing. Last time I tip sight unseen. read more

Habit Burger & Grill - Ahi sandwich and sweet potato fries - Burgers Near Me - Buellton, California

Burger was good, but drive through is very slow compared to places like In n Out. The drive through intercom also was not working and i had to phone in to let them know I was picking up my order. They don't have curb side pickup and I'm disabled which is why I went through the drive through. I could picture my burger sitting on the counter for over 10 minutes while waiting behind just two other cars. The staff is friendly though. read more

Ordered the grilled chicken sandwich. I asked for no lettuce or bbq and they put both on there. Also this sandwich is horrible. The chicken is so thin hardly anything. Pathetic and over priced. read more

Habit Burger & Grill - Pathetic chicken sandwich - Burgers Near Me - Buellton, California

I have always dined inside and it's always been great, hence the "yes" recommendation. Just now was my first drive thru, and since I couldn't find a way to contact them directly I'm resorting to Yelp. Terrible service. (My onion rings were perfect.) The window was slammed shut before I could ask for ketchup, then shut again before I could say "and salt." No customer should be made to feel that they are an imposition. Ever. read more

Best place in Buellton for drive thru - hands down!!! I'm a creature of habit and I swing by this location every Thursday for lunch. I always order the Santa Barbara Cobb Salad with a side of ranch and It's always so delicious and satisfying. The workers here always greet me and are very nice and fast to get my food paid for and in my hands despite the busy lunch hour time. Insider tip: get there 15 min before 12 or after 12:45 to beat the rush! Highly recommend for a quick and healthier lunch since the SB Cobb salad is topped with boiled egg, bacon, chopped tomato and of course yummy avocado! It's very filling and does not leave you hungry as sometimes fast food can leave you. Try this salad it's not to disappoint! read more

My husband and I stopped here for a quick lunch before checking into our hotel in Solvang. We've actually never eaten at the Habit before so we figured why not try it out. The drive thru service was pretty quick. We ordered some burgers for ourselves and a kids grilled cheese for our daughter. The burgers were good, but not great. I definitely don't think it's worth the price considering the burgers don't come with fries or a drink. read more

Habit Burger & Grill - Veggie burger - Burgers Near Me - Buellton, California

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Longest wait ever in the drive thru. 3 cars ahead and 35 minutes later we got our food, missing one of the items, to top it off. I've never sat so long in a drive thru line... even In n Out on its busiest day is faster. Now I remember why I never go to The Habit. read more

40 mins in the drive thru for a kids meal and a diet coke. There were two cars ahead of us. At 2pm on a Wednesday. If your children are sleeping, or you cannot get out of the car. Maybe a good idea. Otherwise I would not recommend unless you're trying to kill time. read more

Great food good service! I would definitely recommend this burger joint to anyone who loves a good burger with great sides for a reasonable price! read more

Great vegetarian and vegan options. Excellent and friendly staff. Great atmosphere and delicious food!

First time eating here. Ordered the Santa Barbara char and the double char. The Santa Barbara was missing the avocado for some reason and the bun was stale on the double char. It took forever to get our food through the drive thru, but the food was not hot, the fries were cold. I won't be back. read more

Habit Burger & Grill - Santa Barbara Char - Burgers Near Me - Buellton, California

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Lfirst of all the review from Ali B is a total lie. this place is never bad and makes consistently great burgers

Cold old fries, had to eat my grilled chicken salad without dressing (they neglected to include), order took forever to process. What more can I say read more

Seems like every time I go through the drive-thru an item is left out of my order. Today I waited in the drive-thru lane for 30 minutes ( I understand they are busy), paid got a my order that had three separate meals and but did not get the extra green beens I ordered and paid for. I wish the servers would pay better attention to the tickets. IF I return to this location. I will be ordering inside the restaurant. read more

Suggest ordered a burger 20 minutes ago and I finished it In the car, only to find out they hadn't given me any napkins in the drive-through, and I had to wipe the grease off my hands on anything I could find. Is this a store policy or a negligent employee? read more

Went thru drive.thru, got just a terrible smash burger. Never go again. Could noot taste a burger patty..

Terrible service!!!!! I went through the drive thru and was attended by a employee named Amanda was attending me and not only did she get my order wrong but she got defensive towards me saying it was my fault that the order was wrong. I could not eat the food because of it having tomato's which I am allergic to. I have been going to habits al around so cal and this location has got to be the absolute worst location I have been to. My brother met the original ceo of habit and was a nice guy that when he got a review like this he would take action so I'm hoping that habit looks into their reviews to fix situations like this to improve service and flow of the restaurant. As it stands I don't want to return to habit until things change. Please ha it look into your employees especially the girl named Amanda. read more

The food is okay. I don't eat at The Habit as often as I used to. Once YUM Foods took over- the food, menu and service have declined. Their prices have gone up much like every other restaurant. When you get your order make sure to double check that you have everything you asked for. Most times they forget something or they get something wrong. Last time I ordered a salad with a side of dressing. I was asked twice by the employee what type of dressing I wanted. Yet, when I checked my order there was no dressing. I've asked for and paid for avocado with my salad in the past and have driven away, only to return and go inside to get my missing avocado. I wasn't going to wait in line another 20-minutes to get the avocado. I've asked for no mayo on my burger or sandwich only to have to take it off manually when I go to eat my food. It gets frustrating, but if you go there enough, you will get into 'the habit' of double-checking their work. One time I ordered a vanilla cone and was told their machine wasn't working. Unfortunately, at that point I couldn't leave the line. I had to wait about 25-minutes in line only to drive away empty handed. They didn't offer me an apology - poor customer service. I was out of luck and out my time spent sitting in line. Not very pleasant. They should post a sign before you enter the line if a menu item is unavailable. By the time you get to the microphone to order you're trapped in line and cannot exit. I don't go to The Habit as often as I once did. I used to love their salads and their chicken sandwich on sourdough. They had the best teriyaki steak sandwich too. The steak sandwich is no longer on the menu. And the rest of the menu items aren't as good as they once were. If you want good'ish food with mediocre customer service, go to The Habit. read more

Counter personnel was noticeably slower in assisting dine-in customers compared to other Habit restaurants we've been to. Additionally the empty tables had not been cleaned or wiped off. Which at other Habit restaurants we've found to be cleaner. The order was taken & produced correctly. Both salads were tasty & equal to the other Habit restaurants we've eaten. read more

Very good sometimes gets the order wrong. Very good food good service polite. And, also, they used to only be in Santa Barbara (the first ever was in Old Town Goleta, two guys started it), and now we have one in Buellton. Much more convenient. read more

When I placed my order, I saw fries sitting in the open air on the counter not even under a heat lamp. I told the cashier very nicely that I would not eat those fries and I wanted my fries fresh from the fryer. As I'm sitting there, waiting for my food, I heard her whisper to the woman packing the food, they both turned around and looked at me, and then the lady packing the food grabbed a container of fries and simply moved them behind the counter out of my view. When my order came up, I saw the same lady go behind the counter and bring me a container of fries. They were not hot out of the fryer, they were cold and stale just as I knew that they would be. I told the cashier that putting fries out of my sight and trying to serve them to me makes her and this company look foolish. She said she would have them "reheated" for me if I wished. Who wants to place an order and then have their food reheated... Especially at these prices. By this point, I had been waiting a while and I simply said that they should've been done it right the first time. I am insulted that I specifically said I do not want cold stale fries and they thought moving them out of my sight was the answer to this rather than just making fresh fries like a normal restaurant would. I hope a general manager sees this and can have a talk with the young lady in this photo. It is a restaurants job to serve fresh food, especially upon request! Absolutely lazy unprofessionalism. read more

Habit Burger & Grill - The cashier who tried to trick me. - Burgers Near Me - Buellton, California