I recently visited the Riverside location of Habit Burger & Grill after discovering that my onion rings were missing from a previous order. Since there was no phone number available for the store, I stopped by the next day to politely explain the situation and ask if it could be corrected. Instead of receiving an apology, the assistant manager responded dismissively and at one point said, "You're crazy." When the store manager came out, the assistant manager continued shouting comments from behind her, making the situation very uncomfortable. I want to be clear that the missing onion rings are not the real issue. Mistakes happen. The problem was the way the situation was handled -- being called "crazy," an employee trying to provoke an argument, and refusing to provide contact information for higher management. I left the store and later tried contacting customer service, but the call was disconnected. I hope corporate management reviews this situation, because customers should be treated respectfully when raising a concern. read more

Horrible service! Little kids running the place. Staff has attitude. Apparently telling them to Plesse take off the onions because your allergic And they proceed to say well that's how it's made. Excuse me... And apparently "barbeque now looks like ranch As well. Horrible service and attitude read more

We are longtime customers we love the habit. We are so excited about their new meal deal. However, when we received our food through the drive-through, we were incredibly disappointed.. instead of receiving chicken tenders they just gave us small flat chicken batter- the avocado was brown on our half of our son about the chart and our sides. The temporary green beans and the fries were incredibly dry and overcooked. This is the worst meal we've had at this restaurant, and the service was received was bad too. It was almost like she was mad that she had to service us. When I called to see if I can talk to someone, they told me that they don't have direct lines to their store and I would have to go online to file a complaint which I did, but haven't heard anything. Won't be going back here. read more

Habit Burger & Grill - Sloopy gross brown avacado - Burgers Near Me - Moreno Valley, California

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Plenty of choices on the menu, their prices are reasonable. Their staff is very friendly and greet you upon arrival. I prefer inside seating, the restaurant is always clean, and the condiments, napkins are always well stocked. If you have the app on your phone, there's always good deals for you read more

I always stop here on my way to LA as it is near half way point for me. I can always count on getting one of my favorites, either chicken sandwich or sliced beef sandwich I always order it on sourdough with grilled onions and teriyaki sauce. Sooo good. And i love their onion rings too. The staff is always so cheerful, and they keep the place so clean. Ill be back. read more

Congratulations! Worst Habit I've ever been to. Worst lettuce wrap sandwich. Coldest onion rings ever. I took the onion rings back and told the manager I wanted new because they are cold. She says oh, you want them crispier. I said no I want them regular crispy but hot. I don't think she understood what I meant by hot. I said they set on the counter too long and they are no longer hot. She brought me onion rings that were nearly burnt to a crisp. read more

Man this place sucks. There was no line in the drive thru, I ordered two kids meals nothing else. I waited 15 minutes at the drive thru window. The fries were cold and the burger was room temperature. So were they just letting it sit there? Is this an old order ? Why not even come to the window and say "sorry for the delay" or "thank you for you patience" The guy at the window spoke like he was miserable. Never come here. Almost $20 for two kids meals. read more

Food good...drive thru horrible!.....and still waiting with 3 cars ahead...geez Can't get out,better to go inside! read more

For the life of me, I am not sure why I continue to stop at this location thinking maybe they fixed their issues. Why is this location still open. The service is horrible even when the dining room is empty. The cleanliness of this restaurant wouldn't even warrant a single star. I almost always go out of my way and eat at the Riverside Plaza location because even when they have a packed house the service is amazing and the restaurant is always clean. Do yourself a favor and eat at any of their other locations. read more

PLEASE BEWARE IF YOU ARE TRYING TO AVOID HARMFUL CHEMICALS, I had to remove my previous rating to create this one to warn our Moreno Valley family. The fry cook used industrial grade cleaning products and did not change gloves before handling cooked food. Cross contamination occurred and chemicals transferred to food. Do not go through the drive thru! You would never be able to see the mishandling of yours and other customers' food because it definitely occurs when no one is watching. Think twice before ordering online pickup, they do not cancel or issue refunds in store. read more

Very good food and very good service as always. Tempura avocado was made fresh and looked delicious but had a different texture than expected. Nice dining area. read more

Habit Burger & Grill - Tempura avocado - Burgers Near Me - Moreno Valley, California

Third and last time for this location, slowest drive through ever, always lacking employees during peek hours for sale, wilted greens in the salads and dirty dining area. I usually order salads, my first visit in the drive thru I received one wrong salad with wilted lettuce, of course I never looked in the bag assuming they can't screw that up, my bad for not checking my order. Second experience I walked inside and the gal who attempted to help me didn't speak English so the manager took my order, again wilted lettuce. Just the other day I went through the drive thru again with 5 cars ahead of me (another long wait 29 minutes). Bought two salads, always chicken on the side to avoid wilting the lettuce and one extra side of chicken because the chicken breasts they use are so small it looks like it came from a pigeon. Well I checked my bag and found the side of chicken missing. I showed the contents to the employee and he proceeded to tell me that there was two orders of chicken in one container. I showed him both containers and they were identical, he tried to tell me that one was double meat, I made it quit clear that it wasn't. Someone finally handed him another chicken on the side and off I went. Got home and of course the Grilled Chicken Caesar Salad had wilted but it was mixed with the wrong lettuce, half of it was Iceberg and leafy greens and hardly any Romain. I attached a picture just so you know what I'm talking about. I guess I'll start heading to the Iris location which is slightly farther for me to drive. read more

Habit Burger & Grill - Burgers Near Me - Moreno Valley, California

The habit sucks a**. I ordered (2) chicken clubs, waited 20 min in the drive throu and received two cold greasy chicken sandwiches. Horrible food quality. The habit should go out of business here in Moreno Valley. Never again read more

Habit Burger & Grill - Rip off - Burgers Near Me - Moreno Valley, California

Do not eat here the girl working 06/27/25 at 2:30 is rude as hell. If you don't like your job go get a new one! The rudest person I ever had to deal with! Please fire her asap. Good food! customers service sucks though and management doesn't seem to care! read more

They don't print receipts! They gave poor customer service too. They don't have someone to help as you walk in read more

Habit Burger & Grill - No one to help - Burgers Near Me - Moreno Valley, California

Ok so this evening I said let's get habit we deserve it so then I go order kids meal and Im eating and first the fries were half done then as I'm eating I felt a crunchyness with burger well now I found a few finger nails gross!!! Why is that ?? I don't have my natural nails out so I know it's not me and that it was mixed the lettuce and instantly got sick and spit my food out as I am disgusted that we cannot enjoy a nice burger and fries like everyone else. I paid my money and expected to get good food and service but it's not fair and not right. Now I am telling my friends and family don't eat at this location ever and to go over to hello basket or something this sucks and I get dirty looks when ordering why!!! I'm a nice person and love everyone but yet get the short end of the stick. Do better and get nicer people the knows how to treat people read more

Habit Burger & Grill - Burgers Near Me - Moreno Valley, California

slowest service ever. didnt know one could wait in a drive thru line for 40 min. they're always so slow here but wow it's like it's getting worse read more

EVERY TIME I COME IN HERE THE TABLES ARE FILTHY. I don't understand this. The food is good but it's not enough when the tables are dirty.

The portabella mushroom with charred beef patty lettuce wrap was so juicy and flavorful. It had that nice charred grilled beef patty flavor and the juicy grilled mushroom and grilled onion with plenty of crisp ice berg lettuce which they did not skimp on. Delicious and healthy so I figured a side order of onion rings with house ranch dressing paired well perfectly! read more

Habit Burger & Grill - Very crispy onion rings - Burgers Near Me - Moreno Valley, California

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Very well done extremely tasty burger.higly recommended beautiful ambience good service plenty sitting areas.

I ordered the $10 meal. I went through the drive through. Took over 10 min and I was the first in the line of cars. I asked 3x for sweet mustard dipping sauce. I was given ranch. Told guy working window I very disappointed in the service. He said only 2 cooks there. Walk in customers seemed to be their priority. Fries weren't even hot. Im staying here at Hampton Suites. No way fries shouldnt have been hot 2 min later. read more

With these prices just save your time and go to an actual restaurant! $18 for a chicken sandwich combo is intense, I just hope the food is good since this will probably be my last meal purchased from the Habit. Looks like a rebrand but the only difference I see is with the packaging, now you get plastic containers instead of paper but at the cost of the consumer. No thanks read more

Habit Burger & Grill - Burgers Near Me - Moreno Valley, California

We visited this Habit location in Palmdale, Ca on Rancho Vista Blvd on 5/02/2025 4:20PM. We received a very bad Customer Service from one of the Employees named Angelica. She was talking all time time with her other co- workers while She was takimg my order causing to input my order wrong. When I picked my orser from the counter, I told her my order was wrong. She seems not to care at all. Someone else came to help me. When I left the counter, She made a gesture towards me to one of her co-workers. I believe these Employees really need to take better training on Customer Service skills. This was my last stoo at a Habit Restaurants. read more

It's normally a great experience at habit. This, was frustrating and disappointing. The cashier, was very rude, and impatient. She charged us for things that came with the meals!!!!!!! read more

Great service!! All the workers over there are actually really nice and very friendly!! The burgers are so juicy, so tender, and very delicious too!! The french fries are top notch as well!! Five stars is exactly my total rating!!! Thank you guys so much for everything!!! I definitely will be coming back again soon!!!! read more

Habit Burger & Grill - Burgers Near Me - Moreno Valley, California

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Service level was not great food was super late had to hug multiple times for my food. Not great overall

I order the teriyaki burger with sour dough bread to get pineapple in my burger and when I got home and open my burger it look like the meat is so tiny and it even fit in half of the bread and pineapple look like one bite and is gone. For $15 burger combo I really thought I would get decent amount of meat and pineapple. I'm not sure I would go back to Habit again. Very disappointed and didn't even have any word last night by looking at the burger. read more

Habit Burger & Grill - Burgers Near Me - Moreno Valley, California

Came here 50 minutes before closing and doors were closed. No sign about lobby closing early, disappointed.

Took advantage of their free Charburger sign-up offer. Burger was mediocre, maybe a little soggier than average. The real shocker was the obligatory "juice drink" required to invoke the free burger offer. The only explanation for this vile liquid is that someone mixed up a bottle of industrial cleaner with the fruit flavoring. It had me wondering if this wasn't a sinister plan to dispose of hazardous waste. Needless to say, after verifying that my tongue was still attached, I would never patronize their establishment again, free or not. read more

Ordered through uber eats for pick up but decided to eat inside. Opened my bag and saw the amount of fries and thought to myself that it was a ridiculously small amount especially for the price. Well as I was getting a drink I saw an order that was ready and their fries looked like a mountain of them, twice as much as what I got. I guess they give a small amount of fries to those who order online. I told the girl at the counter that I had received a small amount and all she said "oh you didn't get this much". read more

The multiple times we came here the costumer service was honestly just horrible. While Trying to order food through the drive thru all we can hear is the workers talking to each other through the intercom. The person who helped us out this last time got annoyed that she couldn't hear us but she was talking over us with other workers. Finally, when grabbing our food the worker did nothing but give us attitude. read more

I ordered a hamburger three days ago from Habit. It was my first time going there. I took a bite and was disappointed. It didn't look like a special hamburger should look. I should have taken a picture. Lettuce and tomatoes I was disappointed. I had to open the bread to see if they put lettuce and tomatoes on my sandwich. The meat didn't taste like ground beef. I was so disappointed.It looked like they smashed the sandwich down. For 10.00 I would never stop by Habit again. read more

Habit Burger & Grill - Burgers Near Me - Moreno Valley, California

Got food for my girlfriend and a few hours later she seems to have food poisoning from the burger

i really enjoy the Habit this is the first time at this location usually eat in OC that's where we moved from, it's hard to find good service with great tasting food in Moreno Valley. this location was okay , no ketchup was provided i dud request when placed my online order no napkins . i will return and eat inside to see what service is all about. we got the bundle which was a great deal. read more

Habit Burger & Grill - salad - Burgers Near Me - Moreno Valley, California

I ordered a salad and they gave me a ranch container that was only half full... how I this supposed to be enough for the whole bowl. read more

Habit Burger & Grill - Burgers Near Me - Moreno Valley, California

Food poisoning alert!!!!! My son has been up all night throwing up. This is the only place he ate that is different from what the rest of the family ate so I know it's from this place. I read some of the Google and yelp reviews and noticed they have frequently served raw meat to customers. They are going to kill someone. Please check your meat before biting into it if you chose to eat here. shortly after eating here my son started feeling bad and has been sleeping in the bathroom next to the toilet because of how much he has been throwing up. Don't know if it's a hand washing issue or the raw meat but I wish they would care about public health. read more

I love their food including their Santa Bárbara Burger, their salads and yes, great service! I read the Habit came Number 1!

For the most part THBG has 100% of the time nailed it. This is my 2nd time at this location and it seems to be slipping the shift manager seems to forget that us loyal burger eaters don't mind the wait we factor it in. So when the guy in charge is throwing stuff into bags like he's in a rush all it creates is problems and several wrong orders they took my poor burger and put it into three different orders and people from the drive through had to come inside and my poor Burger now has separation anxiety. When your in charge and your sloppy because your moving faster than your brain, pushing the mistake on the new gal just seems like a ---- move. 7:00pm Fri. read more

Habit Burger & Grill - iz wants ah chezzzzee burrrrger - Burgers Near Me - Moreno Valley, California

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Bad experience today! I order 3 cheeseburgers, 2 Santa Barbara's with bacon, 2 fries and 1 onion rings. One of the Santa Barbara did not have avocado which I believe it's what makes it a Santa Barbara, the other Santa Barbara I requested to add ketchup and mustard and the didn't add and the onions rings were maybe half of the actual portion, I had to wait and additional 15 minutes in the car for them to complete my order and after driving 3 minutes to a near by park to eat the buns were hard and the fries weren't crispy. Today was not a good for The Habit. read more

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Always fresh and Fast So delicious and the fried green beans are a great alternative to French fries read more