Came home for lunch last week and got the limited time patty melt We also shared an order of the fried green beans and onion rings. Everything was really good. The patty was surprisingly good. It was super light. The bread wasn't oily, and the flavors were great. I would not consider it a heavy burger to eat. The deep fried green beans are excellent. Temporary batter on them really brings out a great flavor. I'm a big fan of the onion rings too. They're always super crispy cooked perfectly. No complaints. I really enjoy the habit although I don't eat her frequently as I would like to, definitely one of the better burger chains in the Bay Area. read more

Habit Burger & Grill - Burgers Near Me - San Leandro, California

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Terrible experience. It took about 5 minutes for the cashier to even come take my order. After ordering, I waited another 15 minutes for my food while sitting right in front of the counter watching employees laugh and talk instead of working. When I finally got my food, it clearly wasn't fresh--it tasted like it had been sitting there for who knows how long. My friend literally threw her burger away because it was that bad. If I hadn't been pressed for time and extremely hungry, I would have asked for my money back. Definitely won't be coming back. read more

Habit Burger & Grill - Cold food after waiting 15minutes - Burgers Near Me - San Leandro, California

It's honestly sad when a place with good food has bad employees who can't even acknowledge their customers David is so rude here.

Bought a family meal. Burgers were ok. Very soggy though. Could've been better if the bread were grilled seperate rather than grilling them together with the burgers were it soaked all the oil and look glossy when grabbing it to eat. read more

Good burgers. Even vegan and chicken options. Prices are average for burger joint. Always hot made to order. Self serve drinking and condiments. Parking out front with indoor and outdoor dining options. read more

Habit Burger & Grill - Respect the burgers - Burgers Near Me - San Leandro, California

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I received great customer service at this Habit Burger from Martha and and Kevin the same to have been over and above the normal customer service that I would receive from a restaurant but Kevin and Martha did their things matter of fact she allowed me to taste some of the product before I bought it which won me over now I'm eating green beans with ranch dressing you ought to try it it's great combo and I had got to have it $10 deal was I think is a great deal with the large drink side five nuggets and the sandwich or the Char Burger on sourdough which is amazing...I'LL BE BACK read more

Habit Burger & Grill - MENU - Burgers Near Me - San Leandro, California

Always love food at the habit. I usually go for the salad as their burgers tend to get soggy buns. The tempura green beans with ranch are the worker Kevin is rude and impatient. This location tends to be busy so there's usually quite a wait for the order. In terms of cleanliness it's fine. There can be a lot of loiterers around the restaurant. read more

After not eat here since my last review about 9 years ago I figured I give them another tried plus the Double Char beat out In-N-Out for the best burger. Well whoever did the taste test must like dried patties or they made it perfectly for them. The Double Char I had at this location, the patties were dried with no flavor. The Fried Green Beans gotten better through. read more

Habit Burger & Grill - Double Char & Tempura Green Beans - Burgers Near Me - San Leandro, California

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Good food and lemon drink was good. The guy taking the orders was yawning right in front of me non stop. I had to move sideways so he didn't throw his breath on my face read more

I love Habit and it's always consistent. The people that work here are very nice. They greeted me when I walked in and told me to have a great evening when I left. I stopped by to use my FREE charburger coupon because of my birthday. The downside is there's a lot of homeless people in the downtown area. Nothing wrong with homeless people, but when I was there, a guy walked in with his ass hanging out and he smelled bad. He was trying to scare customers by saying BOO! I typically order my food to go and run! read more

Habit Burger & Grill - lettuce wrapped charburger - Burgers Near Me - San Leandro, California

Got a burger and FF and both were lacking Flavor, seem there was no salt applied to the burger or FF. They were so good before Pepsi co bought them in my opinion. So sad they have changed....)-: -edK read more

Service is horrible. We waited to get our order taken at the counter for over 5 minutes as all the employees ignored and kept walking past us as if we were invisible. Until I asked the older Hispanic lady (in blue shirt)which appears to be the manager if anyone is going to take our order, when she replied "in a moment, I'm too busy" then the you man Kevin jumped in to help us immediately. read more

food & service were great! orders came in a timely manner and were fresh and hot! kind staff and great environment

I've been here multiple times and they are slow in comparison to other burger spots. Today was exceptionally slow. I had a receipt order AND a buzzer order. The receipt number was never called. I asked about my item and it had been there sitting. When my buzzer when off, the order was incorrect and the fries were cold so they had to remake it. I will say that the person who took our order was nice and friendly. They are short staffed so it is what it is. read more

This Habit Burger location is in a small plaza in downtown San Leandro. They have a decent amount of shared parking as well. Not much service - we ordered on their kiosk inside and waited in the car for our order, which took about 15 minutes. My mom and I came here for a quick takeout to bring home, we ordered a Grilled Chicken Sandwich to share, as we were not that hungry and a couple of Charburgers for my brothers. Our food was decent, it was filling and no major complaints besides the bun being a bit soggy / poorly toasted. read more

Back again for their shakes! Today, they offered a BOGO. Rich, creamy, refreshing shakes. Yes, please! read more

Habit Burger & Grill - Coffee Shake (left) and Oreo Shake (right) - Burgers Near Me - San Leandro, California

I went into this location after ordering online and the app sent my order to another location and I spoke with the order taker and explained my situation and this gentleman Jose Carrillo. He immediately addressed the issue and assured me of the order being taken care of and I not be charged twice for the order. I also watched how he handled all the other customers as I waited for my order and I'd just like to say that this young man has outstanding customer service skills. Habit needs more people like Jose working for them. read more

Repeat Visitor: We've been here a few times as it's the closest Habit Grill to us. Today I was itching to get out of the house so I did a mobile delivery in the app. It was a weekday lunch pick-up with only 3 customers waiting in line for their orders. My mobile order consisting of a Sea Salt Caramel Shake, Patty Melt well done with mustard, grilled onions, and sautéed mushrooms + Parmesan fries was ready waiting for me to pick up. The shake was taken freshly out of the freezer to keep it cold and it was nice and thick. My fries were a bit overcooked however food was kept in the car for about a 30min drive back home so unsure if that had something to do with it. The melt was amazing! Cannot speak to restrooms or dine in cleanliness this time as I picked up and dashed. Will probably come back out of convenience and decent melts. read more

Habit Burger & Grill - TO GO Parmesan Garlic Fries + On Side Garlic Parmesan Sauce - Burgers Near Me - San Leandro, California

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Habit Burgers $6 adults "kids meal" drew me in recently, as usually my only experience here is the free Charburger for my birthday. It's always been a good burger but a bit overpriced for what it is, similar to Five Guys. The $6 meal is a small fry, drink, and a charburger which is a steal in this inflated economy. A really satisfying meal. Also the staff here is great. So friendly and helpful, which sets it apart from typical fast food joints. Whoever is the hiring manager here, you've done an excellent job. read more

They are always very good. They have a nice selection of burgers and salads, even though it's located in downtown San Leandro, I can always get a table. read more

They had NO teriyaki on my teriyaki char & the lady was trying to rush when it wasn't even busy. They didn't put a ranch either & they added onion after I said NO onion. Burger nasty af ! read more

My go to! I love their service. The food is always done on time and they're nice. Definitely stop by!

Habit Burger cancelled my order for no reason. I am elderly and hungry. I placed an order today, 12:30 PM, and 45 minutes later the Door Dash driver advised me through text, that Habit Burger Cancelled it. Then there's no phone number to call except the store and they can't tell me why. There's no phone number for customer service. With an experience like this, I would advise everyone to stay away. Their customer service is way below par. Don't go there. They're probably using expired food as well. I am very upset with my experience. read more

Second time here. Horrible burger, mediocre fries. I should have learned after the first visit. Never again.

I brought my kids to location after work and it was about 8 pm so it wasn't even busy. We decided to order 3 Chicken Caesar Salads and a double Charburger to go. When we got home, the salads were utterly UNACCEPTABLE!!! At $14 for each salad, I expect a nice size salad but what we got was just half full salad with barely any chicken. Are you serious??? I dropped a good $72 dollar for food including a $5 tip. I am so disappointed in what we got that I'm still appalled! Raise prices, don't give you the normal amount of food and quality just dropped. What is going on??? read more

Okay, I rarely do this, but there is a guy named Jose who works in front, a young guy who's been there all 3 times that I have visited this place and every time I'm waiting for my order, I sit back and watch how attentive this young man is to every single person he interacts with, whether he was taking someones order or packing food in bags. He is speedy and beyond polite. Not gonna lie, I wish a lot of people had his work ethic, if you ever see this Jose, you are gonna excel in anything you want in this life, you are going places brother! read more

Delicious burgers and shakes. My coworkers and i often splurge and have bacon cheeseburgers and sides delivered for our monthly staff meetings. Personally, the best thing going are the salads. That Cobb salad is a full on meal. Slightly pricey in comparison to local non-chains, but the breadth of the menu offers value. read more

Understaffed for Friday lunch time. Sole up-front employee left 3 completed burger orders sitting for 10 minutes in the staging area while doing other tasks and taking orders. Burger was cold after waiting 39 minutes from order in-take. Past service has been excellent, having gone here maybe once per month for the past year. read more

Habit Burger & Grill - 39 minutes for order fulfillment - Burgers Near Me - San Leandro, California

Whenever I have a local burger craving, this place is my top choice. They offer a diverse menu that consistently satisfies. What stands out is the affordability, complemented by the spotless ambiance and welcoming staff. It's definitely a place that offers great value for your money, which is why I frequent it often. read more

The restaurants clean inside. The staff is friendly. Food is good. I miss having the quinoa salad they used to have. read more

Habit Burger & Grill - Barbecue chicken salad, and Cobb salad with chicken - Burgers Near Me - San Leandro, California

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Habit burger is consistent and easy ordering on the website, including embedded. They also get all the modifications right on the Burger. The one complaint I have is they always forget to put the ranch sauce with my onion rings... take out or delivery. It's consistently missed, which is a shame because the ranch sauce is so fu**** good. read more

Good burgers. I do not like the kiosk ordering. It is far easier to just have the staff take and customize my order versus navigating the darn screen! Nice to eat outside too when the weather cooperates read more

This is literally the worst location!! Every time I come here I always have a problem. If I order curbside pick upick up I have to check my food before I leave because I have gone home and realized that part of my order was forgotten. I didn't have to make the decision to go back and wait in line or lose out on my money. I have gotten food that is poorly made, Poorly put together or Is saggy. Today I went in there to order a salad because I was Terribly hungry and there aren't too many options in the area. The bacon in my solid was burnt to black, the tomatoes were mushy meaning that they were probably old and something taste terribly sour in my salad.. At this point I'm just hoping that I do not get food poisoning. You may get good customer service depending on who's working, I've had people who are absolutely rude and give no care about their job and I've seen people who are completely understanding of what's going on there and stlli come in with an amazing attitude. I'm honestly tired of complaining about this place. At this point, The management really needs to do something about this place. Never have I had a bad experience on another habit. I used to go to this one frequently and I've watched them slip down a slippery slope. read more

Habit Burger & Grill - Burnt bacon and mushy tomatoes.... - Burgers Near Me - San Leandro, California

I like Habit Burger. They're one of my favorite burger spots. The quality here falls a little short, but still within the Habit Burger standard. My main complaint here is that it's not really "fast" fast. I came on a Friday around 6:30pm. The place was semi-busy, it wasn't packed but there was a good amount of people. I just came to claim the free burger you get for your birthday. Just one cheese burger, that's it. It took 25 mins to get the burger. 25 minutes! For one burger! During that 25 minute wait, I've witness several other customers complaining about their orders. I felt especially for one customer. I couldn't get the full scope of the convo, but she ordered a patty melt online, came to pick it up. Then came back after she realized the patty melt was missing cheese! Told the workers about it, and they would recook it. I think she was tired of waiting for the patty melt and asked for a refund. She was talking to one of the workers, then the worker forwarded the customer to the manager. The manager basically said she was too busy to handle it and told the original worker to handle the customer. The lady left very frustrated and without her patty melt. Then I saw another group of customers checking on their order. To find out someone picked up their order already. And they had to wait for them to re-cook it again. The my experience inside of the restaurant was a lot of waiting and annoyed customers. I think they just need to streamline the kitchen better by better delegating employees to specific task or areas. There wasn't any real rhythm or flow to the food cooking or coming out. P.S My burger was fine. Just took forever to come out. read more

The restaurant is dirty and loud, the service is mostly self serve and the burgers are soggy making the bun a soggy mushy mess, the fries and onion rings are greasy, the milk shake are not blended well mostly ice blob on the top and flavor blob on the bottom. When I tried to give them feedback on their website the page wouldn't send (go figure) read more

I ate too much today. However, my son and I had to go to help a friend in need tonight. Being good samaritans, we picked up burgers and brought them with us. The store closes at 22:00 and walked in just before they locked the doors. A very courteous guy let us know we could order still, even if we were dining in. Three cheeseburger combos to go, each with different toppings and drinks, were prepared promptly. Not hurriedly made or messy. Thanks to the staff for great service. We're enjoying them right now. Our friend is happier and okay! read more

I'm very impressed! This was my first year trying The habit and I am addicted to their burgers! I dont know why I haven't came here sooner, after all these years. I got the char bbq bacon burger with onion rings as my side and the lime lemonade juice which is also to die for. This burger was so amazing , I went back the next day and ate the same thing by myself. Best burger place with quick customer service and pleasant staff. read more

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Huge fan of their Cesar salad and added tri-tip, fried green beans... and now spicy lime green beans! I appreciate their Covid precautions to continue serving their customers. Space markers. Sanitizer, and a staff in control of the drinks. That is a huge plus cause there has been times when the homeless have come thru filling up on a soda or juice. No entry without a mask! It's a hit or miss with the parking... there are days when it's empty and times where you can't find any. And now with the hair salon next door setting up outdoor stations, be cautious of the busy street. Their food is made fresh, only patio seating, restrooms closed. The staff have always been pleasant and very patient. read more

Habit Burger & Grill - a view of the counter - Burgers Near Me - San Leandro, California

Since Covid I usually just call in my order Placing an order is very easy Customer service over the phone and in person is friendly Every time I go in venue is clean and my order is ready Items are always fresh and tasty I always enjoy their seasonal salads Those are always amazing Parking here is hard to find at times Sometimes inside the venue is crowded with people waiting on their orders read more

October 2021 COViD review. Indoor and outdoor dining avialbe. Ordered at 5:17pm(yes I know peak dinner time) my two char burgers and green bean fries done at 5:50pm. Over 30min. They have plenty of workers and i know they try to make it fresh. My burger was ok, ordered medium and it wasn't. Bottom of both buns hard and stale. Come at your own risk. Order ahead online save time. Manager or supervisor guy doing to much. Has plenty of worker and not supervising. He rung up my order and then let I see him in the back flipping burger and cooking. Plenty of workers and you can't be at all stations. read more

Habit Burger & Grill - Waiting. Even slower to order - Burgers Near Me - San Leandro, California

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