I went in to return a pair of windshield wiper blades that was purchased from another O'Rileys…read morestore. The person there had given me the wrong ones. When I walked in no one greeted me. There were 4 working. Two were helping another customer, one was stocking, and one was standing behind the counter pretending to be busy. Finally after about 10 mins one of them asked how could they helped me. I explained what I needed and I was given the correct pair of blades. He did not ask to put them on for me and acted as if he really didn't want to be there. I'm a women and I have no clue about cars or replacing anything in them. I also had my 1 year old daughter with me and she was wanting to run. So I figured out how to in the parking lot. I will not go back again. I felt as if I was bothering them and I wasn't worth their time.

My low beam headlight had burned out and not only did the manager take the old out he put the new…read morein at no extra charge. I love this store for the customer service I have received over the years. I will recommend this store to my friends

I'm giving this AutoZone five stars strictly based on the young lady that helped me. She was…read moreknowledgeable, helpful, and polite. She knows cars, and she knows the parts business. I'm really glad I stopped here. AutoZone on the other hand should blow up their IT department and start over. So many pieces of their computer system, their phone system, and even their POS system, really suck.

On January 30, 2024, I asked my daughter to take my 2016 Honda Accord to this location to have the…read morebattery tested since she had experienced a hard/slow start earlier that day. My current battery had been purchased at an AutoZone in Charleston within the last two years. At the time of this battery replacement in Charleston, the Autozone misdiagnosed the low battery as a bad alternator and sold me an expensive alternator. The new alternator was installed only to find the same charge voltage going to the battery as the previous OEM alternator. I had a Honda dealer check the replacement alternator voltage and they said it was normal and the OEM was probably fine. After complaining to AutoZone corporate at the time they agreed to accept the return of one they sold me and they gave me old alternator back. After it was installed on the car, I had the old OEM alternator checked by Honda. Honda confirmed the OEM alternator was operating as it should. I did receive a full refund and an apology from AutoZone for the poor business practices at the Charleston AutoZone. Back to the visit on January 30, 2024. My daughter asked them to check the battery. They used some type of equipment and said the battery was at 100 percent and the alternator was bad. When she returned home I checked the battery with an ohm meter which showed the battery charged to about 12.5 volts at rest. With the car running at idle and under load the voltage was between 13.95-14.5 indicating the alternator was charging as it should. If AutoZone is not properly training its employees nor providing the proper equipment to test alternators they shouldn't be trying to sell patrons a $300+ alternator. Not to mention the female employee was rude, not helpful, and didn't want to help my daughter in this situation. She actually told my daughter "You couldn't have come at a worse time".

They did some work on my van and they were very reasonable.I would recommend their services.read more

great service great people... my truck is running smoothly and with an extra pep... I was worried…read moreabout price but they are extremely reasonable... this was the 2nd time I took my truck there and have been happy both times... they absolutely have a customer for life.... Justin is awesome so is the rest of the staff.... I'd love to buy them all a beer if I could.... thank you guys so much

I have a 2026 Grand Highlander and needed running boards installed. At the dealership I was quoted…read more$629 just for installation. I bought the running boards from them. I contacted Leonard and set up an appointment for the installation. They did an excellent job, it only took a little over an hour. They were very professional. The cost at Leonard's was only $238 Highly recommend

Bought a new Tundra from Sparks Toyota and was recommended to go to Leonard's for the spray on bed…read moreliner. The customer service was great but either the product is terrible or the installer. It's been 3 years since the original install and it looked great back then. Since then it's faded away through to the paint, I've had gouges in their product that you could peel away with your fingernail, which I brought back to have touched up once and they over sprayed my back bumper and below my back glass window. This shouldn't have happened. I've had several work trucks in the past and we used Linex without any problems and the product is rock solid. Hopefully I can get Linex sprayed over this bed liner.

customer service was great the front desk girl where very helpful the car come out clean and was…read morewarmed up for me on this cold day thanks everyone at Autoworld

I'd stay away from this location. Left a bad taste in my mouth. Back in February 2025 I purchased…read moredifferential fluid for my vehicle. I asked the employee several times if the product they have for my vehicle is correct and they confirmed more than three times. I purchased it and went about my business. Few weeks after, a light for AWD displayed on my dash. I took it to East Cost Honda and they told me Advance did not sell me differential fluid they sold me gear fluid. Honda had to flush out my vehicle and in result of that caused damages few hundred dollars worth. Cameron was not the best to work with and only provided at par service with the situation. Graham Brewer wasn't helpful either. Unfortunately, I had to get my attorney involved because Cameron lied about sending me a check for the damages and other things such as lost time from work ect... If you want to run the risk of this business damaging your vehicle be my guest and give them your business. Corporate made it right by sending me the check but still won't shop at this location.

Went here on Sunday March 30th 2025 with my mom. We needed to get some cash, and decided to go…read morehere because there is an ATM machine here. So we pulled in and parked at a spot by the store. We got out, and found the ATM machine in the back. We inserted the card and it kept saying invalid transaction, invalid transaction. Then we "completed" the withdrawal but the ATM didn't give us any money, but a reciept came out. Someone in the front helped us and tried to help as well, suggested to hold on to the reciept and take a photo of the ATM. My mom also tried fast cash and it gave her the $20.00 she requested. She did then try a few more times. While my mom tried to get the situation situated, I looked around the store, and it is quite big! Has surplee machine, soda, bear, lots of snacks, even a place that served food, and fresh bakery treats like doughnuts and muffins. Pretty Big store and so many choices! Oh, and this review does sit between 4/5 stars: 4 stars given the ATM situation, and 5 stars because the store is big and has a lot of items. They even have a restroom too! Anyways, after my mom tried a few more times, we gave up and went elsewhere. Would definitely be back in the store to try a Slurpee or something!

The bathroom was clean and I was greeted when u walked in. The reason it is a 3 star is there were…read moreno paper towels!

After purchasing P/N MOG K100390 CASTER/CHAMBER KIT ON 11/4/2004 for 196.97 out the door…read more The shop that did the work did not need it. I tried to return the part on 11/8/2024 and the guy working the counter did not like the way the box looked The receipt said, receipt required on return for 15% restocking fee. Not the way the box looks, parts are still in the package So make sure you wash shine and polish your box if you have to return a part I know I won't have to worry about that again. Thanks carquest Auto parts for this lesson

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

I knew my windshield wiper fluid was empty and I recently replaced a tire with the spare on my…read moreHonda CRV. Adam was assigned to check / refill these. He also took the initiative to check other fluids which I did not request, and he found another fluid level which was perilously low and notified me of it. We talked for a few minutes and he cleared up some questions I had about some other automotive systems. He spoke with clarity and friendliness. I think Gus, the manager loves his job, because he is always involved with his customers and he certainly made a good judgment when he hired Adam to the Jiffy Lube team! Footnote: Check out how Jiffy Lube helps charities and the Jiffy Lube Blog has articles about Auto Maintenance, so many and easy to read that they could be used to teach a whole course!

Called them on the phone and apparently they couldn't check my oils level and said they couldn't…read morehelp me don't use these people

They Absolutely SUCK.....do you agree? I have a 2005 F-250, 6.0 diesel. It was running perfectly…read morefine, Zero Issues, it cranked up perfectly fine, i drive about 40 feet and it just shuts off, turns over fine but Zero fire or ignition. Speedily, Dart comes to recue with a Tow. They put the most elaborate diagnostic machine i have ever seen on it. The desk guy tells me, "We THINK its the High pressure oil valve." Oh no, i think, that's inside the engine. I should have said NO, i can't let you partially disassemble an engine on "we think" but i didn't cause i was leaving in 3 days for 4 months. Gave them permission, took about 9 hrs to disassemble and find out , Nope, that's not the problem. Asked permission to drain oil to check for contaminents, came back an hour later with, "Yes, you have metal in your oil, engine is shot, minimum of $35,000.00 for a new engine" I said, are you crazy, i ain't spending that. I got the guy directly behind them to tow to his shop, Twisted Wrench. A week later, he says, Yep, engine is shot. Finally got them to deliver my truck to my house, Twisted Wrench double charged me for the tow cause he was trying to steal at a cheep cheep price from me. I GOT a true diesel mechanic to fix it. ONCE he put back together the disassembled engine Dart left me with, he fixed it. He said, with those trucks, it's usually 4 things that go wrong 1) Low pressure oil valve 2) High pressure oil valve and i forget the other 2 things. All mine was, the $75 OEM low pressure valve and because my truck is lifted, that valve is right in front of your face. WHY THE HECK didn't Dart try a $75 part 1st....Stupid and Retarded if you ask me. By them missing the $75 part, they charged me almost $1,300.00 and left me with a partially disabled engiine that cost me lots to reassemble. I wouldn't recommend them to Anyone!!!! I asked the desk guy for a refund, he asked the owner, He replied NO! For Dart services I would recommend NO!!!!

They are one of the WORST automotive repair companies in this area and ALL surrounding. The don't…read moreperform good work, they outrageously rip you off, they close the business earlier when they know you are coming to pitch up your car, etc. I would GENUINELY recommend to EVERYONE NOT TO TAKE YOUR VEHICLES TO THIS AWFUL COMPANY!!!!

Visited here today. Spoke with both the Manager, and Area Manager. I received service that was 2nd…read moreto none. The price/value hit perfectly with my budget. These guys all work hard, and I felt as if I was a valued customer. They had me in and out in less than 15 minutes. Extremely thorough. I always see them out on 501 drawing business. Who else would stand out there in the blazing heat, but for a business who really cares? Another note of interest, your visit here will show up on a Carfax report, which is very meaningful for someone wanting better resale value on their vehicle. A Carmax report also archives all your care you invest in your car. Visit here. These guys are all well trained and phenomenal. Bill is the Area Manager. A very experienced man in this field.

Pam R. I met Asher leaving his business cards at a local…read moreFedEx packaging store. I didn't use him because I already had a mobile mechanic. Well, a year later I needed my little SUV serviced and I called and Asher sent Brett to my home, boy he was so good explaining what was wrong and what he was going to do, well my little SUV has almost 200,000 thousand miles on it and it rides like its brand new. Thank You, Brett, you're the best.