Great service here. Short notice before a long trip and they knocked it out of the park. Quick…read moreturnaround and helpful employees!

I only give them two stars instead of one because their employees in the parts and service…read moredepartments are at least friendly and fairly easy to work with. Otherwise this place sucks. The parking is abysmal, prices are too high on everything, their inventory leaves a lot to be desired, and they shouldn't even bother having a parts department since they never have what someone needs right now. Every damned time they will say " sorry. we don't have that. But, we can order it, and have it here in a few days." Then all you can think is, I can order it and possibly have in two. Also, this isn't some obscure part in question. It's small things like bolts or brake pads. If you go there with hope in your heart, you will be severely disappointed.

These guys did a awesome job with some warranty work and service bike came back shined up good.read more

From purchasing with no pressure to the service department providing and continue to provide the…read moreutmost professionalism!! of my accessories and maintenance.

Worked with Romy (by the way 5 stars for that guy). He was pretty patient after weeks of phone…read moretag. Finally I came in and looked at some numbers but I knew what bike I wanted. Romy was very knowledgeable on sales deals how to get the numbers right to get me on a bike. I was able to squeeze in an exhaust to lessen the expense of adding it latter thanks to him and purchased the bike. Bought it on 4-09-26 The bike is awesome sales was great! The only wiff in the mix right now is I was told usually the exhaust takes about a week to arrive so if I put 600 miles on the bike I could knock out the service and get the exhaust on the bike to get right back on the bike. Of course I'm excited so I put 600 miles on in 4 days!!!... I called Romy, think that's who I should call, to schedule and make sure the exhaust would be there cause I was gonna bring it by on the 14th... but I should have called service to schedual the first service... also after just buying a car I thought first service is free especially on what I thought would just be a check up. But no Ducati does not run a program like that I was informed:/ but that's on me for assuming! Once I talked to service about the exhaust and service he was very helpful and gave me a date to bring it in. It's not this weekend or next weekend but shortly after which is a bit of a bummer. Knowing that I wanted to do both he wanted to check with parts on the exhaust arrival. 5 stars for service for listening and understanding what my goals were and squeezing me in. From what I understand April is a hectic bike repair season! Making sure I realigned my expectations I reached out to parts. In parts I spoke to Michelle ( 5 stars for her too!) Michelle went the extra mile and found my info, reached out to get in touch with the shipper, stepped over to Romy make sure everything is up to date. Called me back in literally 5 minuets and updated me that tracking was confirmed and the exhaust would be in when my check was scheduled! The whole team here is great but why 4 instead of 5? With all the hand offs in this environment. The team supported each other really well. But spending $37,000.00 buying add ons and shop time and strict manufacture specific maintenance intervals and delivery times. It sure would feel smoother to me, the customer, if sales just worried about sales, parts worried about parts, maintenance worried about maintenance.... I would have loved to have a dealership liaison or a transition person that would help keep expectations timelines and structure the handoffs from one department to another. In my opinion everyone I have interacted with has been happy, professional, realistic and forthcoming with good information! guys thank you!

Dangerous Mistake and Zero Accountability…read more I want to preface this with stating that Fairfield is top notch and a great sales person. This lies with whomever the manager is. I had a deeply disappointing, and frankly dangerous experience at Motorcycles of Charlotte. The same day I purchased my motorcycle from them, I discovered they had installed the wrong size front tire. They mounted a 110/90 tire when the bike clearly requires a 130/90, which is a major safety issue. While riding on the interstate just hours later, the tire came unseated, putting me at serious risk of injury. When I brought this to the shop's attention, the manager denied any responsibility, refused to replace the tire, and tried to blame me for supposedly hitting a pothole - something that absolutely did not happen. A tire coming off the bead on a brand-new purchase due to their installation error is not something to deflect or ignore. This wasn't a minor oversight, this was a life-threatening mistake followed by poor customer service and zero accountability. I strongly urge others to double-check everything if you choose to buy here, or better yet, take your business elsewhere. Your safety should never be compromised by negligence

Jason Pinger and the crew at Full Throttle Powersports are awesome. We have bought 3 trailers and a…read moreset of jet skis from him. They are full of information and sale quality equipment. These guys have never been pushy on any of our purchases but always have been patient and helped us with any questions we have had. We highly suggest you see these guys for your trailer or Powersports needs... See Jason Pinger tell him we sent you.

Very helpful staff, especially Jason. We had an unusual situation but everyone was patient and…read moreaccommodating. highly recommend.

We have had our ATV's serviced at MS Powersports on 3 occasions now. they have done a phenomenal…read morejob in finding the issues, communicating what's needed and getting it fixed in a timely manner. We travel to Gastonia from Rock Hill because of the great service!

I have been taking my bike to the MS Powersport service department for about 3 years. They have…read moreALWAYS done me right. Even when there were some communication issues over the phone, they made it right. Friendly and they stand by their work.

Took a friend's RS660 at CMP off T3 into the tire wall. I came from out of town (4hr drive) with a…read morebroken Aprilia RS660. Was at their door at 930 right when they opened. They got her all back together that morning and was good to go. All very friendly staff and even had a large ramp around back to load/unload. Great place. If I lived close I would come here for everything.

Review is for Tee's EuroCycle:…read more Purchased a 2024 Aprilia RSV4 Factory in Time Attack/Ultra Dark paint scheme. Kevin was so patient in the answering all questions, did a walk through of the bike's features, and was with me every step of the way during the process. Tee was also very helpful and informative as well. (Also was fun to chat a little about road racing too). Renan was super helpful and helped close out the deal and any loose ends. Tee's EuroCycle also offered a decent trade value for my 2020 Aprilia Tuono V41100 Factory. Not exactly what my original request for trade offer but much better than expected given I would have still needed to replace my trackday shagged tires for new rubber and an impending 12,500 mile service will soon be due in 2K miles. A wonderful experience for a high end Italian machinery at "Spaghetti Island." I recommend these guys and gals if you're in a market for an Aprilia, Vespa, MotoGuzzi.