The food was so frickin gas fr. Christian our server even gave me a toy. Will be using that toy at home. 10/10 service. Very kind and helpful. Even danced with the noodles! Best customer service ever. Would come again! read more

Haidilao Hot Pot - Hot Pot Near Me - Frisco, Texas

Incredible Restaurant, Amazing Food, Great Service, love the server robots, often get a show during service depending on order choice, Our Server Christian was Awesome never had to wait on anything helped us with everything, menu choices made us his personal favorite sauces which made everything even better! Had a great time and even better food, highly recommend! 5/5 stars for Haidilao! And 10/10 stars for Christian! read more

Christian was the best server I've ever had. Give him that bonus!!! Food was amazing.

Meat quality is where Haidilao separates itself from the competition. Great marbling and flavor on the beef, shrimp comes out on a bed of ice. Everything is genuinely fresh. The marinated beef tenderloin and beef belly are both must-orders. Lamb shoulder is also excellent. Deals： Meat O'Clock ($19.99/person) ：available Sunday-Friday before 4PM and every day after 9PM. AYCE beef short rib, lamb shoulder, marinated beef tenderloin, white fish, and shrimp. For that price in Frisco, it's genuinely hard to justify eating hot pot anywhere else. AYCE Full Set ($42.99) ：includes a soup base, canned beverage, and unlimited meats, seafood, and appetizers. Best value if you're coming with a group and want to go all out. read more

Usually I am a big fan of Haidilao as the quality of food and service is consistent and top notch. However I feel mixed of this location. We went twice last week with different friends. Both time the soup is not hot enough when they bring it out and it took forever for the soup to heat up. We did $29.99 all you can eat both time but the 1st time they charged us $4 for the sauce station and 2nd time they mentioned it's included. Which is great but why it's different? Also it took 40 min for the meat to come out the 1st time which is really not acceptable. read more

Jon was our server!! 20000/10 recommend Food choices great, service great, everything was just T LMAO read more

To start - the staff was very understanding! We got the spiciest broth option (classic spicy soup base but we cranked up the heat) for this hot pot and we were clearly struggling from the amount of napkins we had. He took note of this and offered to swap out the broth. We had an assortment of vegetables (spinach, enoki mushrooms) and they were incredibly fresh. The Angus brisket was great - 2 orders of those filled us up. The vibes are spot on with a classy hot pot restaurant with traditional values. I really enjoyed the theatrics of the person in the uniform dancing - that was a sight to behold. I'm giving this 4 stars because I wish the portions were larger, but that's just me! read more

Haidilao Hot Pot - Spiciest option by accident! Classic spicy soup base with the spiciness cranked up - Hot Pot Near Me - Frisco, Texas

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I made a reservation about two hours before for three people. When we got there, the hostess opened the front door for us, remembered my name, and we immediately got seated. We decided to do the $29.99 AYCE which had many options! I ate a lot of different types of meats and everything we ordered came super fast. The service was great as well and we all got aprons and hair ties. The bathroom was super clean and had mouthwash as well. I've been to the California locations and the experience is pretty similar but this location was not as crowded as I thought it would be. read more

Haidilao Hot Pot - Hot Pot Near Me - Frisco, Texas

My brother recently surprised my daughter for her birthday, and it turned out to be one of the best surprises ever. The food was amazing, and the service was outstanding. We loved choosing our own soup base along with meats and vegetables to cook at the table, which made the whole experience even more fun and interactive. The kids had an amazing time, especially watching the robot serve food. They also made my daughter's birthday extra special by singing to her, and the pasta twirling performance right in front of us was such a fun touch. To top it all off, the complimentary soft-serve vanilla and chocolate ice cream was the perfect ending to a wonderful celebration. read more

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Haidilao is one of those fancy hot pot places you go to if you want to show someone a unique experience that's fancy. Service is always impeccable and the environment is always clean. Food is also always great... Just pricey. There's a lot of hot pot options out there that are AYCE now which are competing and almost as good. read more

Amazing! So much fun for the kids and kids at heart! Great diversity of the menu, but the icing on the cake was our server Christian. You HAVE to ask for him, he will not only answer every question, make you special sauces, give amazing recommendations and even give you a balloon animal! So much fun! 5 Stars for Christian ! read more

Haidilao Hot Pot - Destruction of deliciousness! - Hot Pot Near Me - Frisco, Texas

Shout to our server Brandon for making our first visit so fun and easy! Great fresh meats and veggies. Awesome entertainment. Bathroom has everything a girlie might need. Awesome value. read more

Had lunch for our group of 7 on Sat. The place was not super busy, so we were seated right away. The restaurant was clean and the AC was great since it was humid and we just flew in. I love that they give you aprons and hair ties! It's small practices like these that can set a business apart. :) Service was fast, items ordered were fresh and portion sizes were good. We opted for bone broth and tomato broth. Both were good and I enjoyed the variety of proteins and options available. The soft tofu dessert was a bonus. read more

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We had Christian Nguyen as our server and we had a fantastic time with him. He's a great server! Highly recommend!

This place had a very nice decor and the staff was very friendly. There was no issue with the restaurant and the staff but we did have some issues with our order which I blame the tablet used for ordering. I want to give the benefit of the doubt to the staff trying their best. Another issue, was not having a good itemized copy of what was ordered and paid for which when having issues with items does not help, again I blame the tablet not so much the staff. All in all the food was ok but it was extremely pricey for the quality and the experience. It was not a horrible experience but definitely not the greatest. Hopefully everything gets resolved but until then, I probably will not be back. read more

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Great, authentic hot pot! We're so lucky to have Haidilao just 5 minutes from us. It's a lively, welcoming spot that's perfect for dining with family and friends. The beef belly and A5 wagyu are standouts. My favorite broths are the bone broth (3 Delicacies soup base) and the tomato base. We had never tried the tomato broth before, but our server recommended it--and I'm so glad we did. We'll definitely be back whenever a hot pot craving hits! read more

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Christian provided amazing service! He was very friendly and funny! We had a very great time with him. Highly recommend him!

Haidilao is really good but it's expensive bordering on overpriced. The soup bases was good, the meat really high quality, lots of different choices, and attentive service. Haidilao has it all. However, I still think it's way expensive There are some protein items that are in like the $50 range... A thing of uncooked noodles is $5... An assorted order of vegetables is $10+... I can't even imagine taking a big group here. The bill must be into the HUNDREDS or even more read more

Haidilao Hot Pot - Hot Pot Near Me - Frisco, Texas

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Omg this place was amazing! First and foremost the service was impeccable--KHANH was so attentive and gave great recommendations for 1st timers! He also has a dipping sauce that he makes which really took the cake. The environment is fun and clean. Food was good quality and plentiful. All and all a good experience. Will be bringing everyone here for our hot pot destination. Thanks again! read more

Haidilao Hot Pot - Hot Pot Near Me - Frisco, Texas

10/10 service from Christian! Very attentive and food was delicious! The quality of the meat was delicious.

I asked the manager if The crawfish is fresh before I order them. The majority of them were not fresh and also the dish is room temperature which is too cold. Also I consulted the size before ordering too, she said 9 out of 10 is big , which is not true either for my case. read more

We visited after seeing the "all-you-can-eat" photos on Yelp, but later learned that option is only available during specific hours. The pricing was quite high--after ordering an appetizer, three trays of meat, and some shrimp, our bill was close to $150. Despite that, we still left feeling hungry. When we arrived with a stroller, we received some unwelcoming looks from staff, which was disappointing. On a positive note, the noodle dancer was entertaining, and the atmosphere was very loud and energetic. read more

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Everything was amazing when I visited Haidilao! It was our first visit and Christian made us feel so welcomed! He was so kind to us, especially to our daughter! He deserves a prize! Thank you for such a wonderful time! read more

Yum, yum, yum!! Me and my daughter love hot pot and decided to give Haidilao a try while we were in the area. The restaurant is fairly large and really clean. It is located in a shopping center right near the 99 Ranch and there is ample parking. We didn't realize we should've made a reservation before we arrived right at peak dinner time on a Friday night. But they thankfully had a one-sided two seat table open. But I would highly recommend that you make a reservation. Our server was so friendly as he explained the menu, ordering system, provided his recommendations. He also provided us with hair ties and aprons to help make sure we stayed clean while enjoying our meal. He recommended to do two soups for variety and not over crowding. We went with his suggestions of Tom Yum Soup and Pork Bone Soup Base. Both were so flavorful. We also got the meat lover meat tray, vegetable combo, and dancing noodle. The dancing noodle is where they hand pull and dance the noodle then place it into the soup for you. We both loved it and really liked the noodle which we both agreed tasted very "noodle" in the best of ways. We thoroughly enjoyed our experience and will definitely return! Hope they open one closer to the Fort Worth area one day. read more

Haidilao Hot Pot - Tom Yum, Pork Broth, & meatlover combo (please excuse our napkins) - Hot Pot Near Me - Frisco, Texas

Did you know you can get amazing merchandise through their reward program? I can't wait to unbox my 14 Haidialao world four tridge Mognets +organizer set. Will make a video and share. I am so excited to share I love to celebrate birthdays here since every staff and guests their will sing birthday song for you. Food and services are always good and the restaurant is always clean and nice that why we come back so many time to build up our reward points read more

Haidilao Hot Pot - Reward program - Hot Pot Near Me - Frisco, Texas

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Monday was our 2nd visit this year and I can say it's consistently high quality. Our favorite bases are spicy beef tallow, Tom yum and golden chicken. Golden chicken is by the best chicken base I have anywhere in the word! We have always had great wait staff, but this time it was a whole nother level! Shout out to Jon who is probably the best waiter we have at any restaurant in DFW! I would recommend you request to sit in his section, we will going forward. read more

I love this place and would easily go bad when I am in town. The food was fantastic and we had the tom yum as well as the pork bone soup. We were also able to get the beef buffet. It was great and the spicy beef tenderloin was my favorite. A waiter gave us a topping that he said was "secret sauce" not sure what it was but if I could have put in my pocket to take home I would. The environment was very calm and the booths were high so it was cozy. read more

The Last Bastian of Hope in a world of mediocre Hotpot!! The experience at Haidilao is always next level with fun entertainment throughout dinner. The signature spicy sauce is amazing full of numbing and spicy flavor to cook your beef or other treats. The meat is always super high quality and flavorful they have tons of options. They just started a late night happy hour $20 all you can eat selected proteins. They also have a great selection of seafood. Staff is always top notch making for a consistently great experience. Clean modern international design makes you feel transported to a new land! Get the dancing Noodles read more

Haidilao Hot Pot - Hotpot - Hot Pot Near Me - Frisco, Texas

If you love hot pot or shabu shabu, head to Haidilao! This was a flawless hot pot experience! We were among the only non-Asian diners, which to us is always a great sign. The ambiance was very authentic with a performer, a robot to deliver proteins, and all the neon signs. More importantly, the service was beyond 5 stars and every staff member was warm and helpful to the point of competing to take care of us. Our amazing server Tommy was especially attentive and personable. The Tom Yum broth was by far our favorite -- but should also call out they had soup dumplings (xiao long bao), which aren't always easy to find at hot pot! We were even surprised with complimentary strawberry shaved ice. Can't wait to come back! read more

Haidilao Hot Pot - Hot Pot Near Me - Frisco, Texas

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Seriously yall don't sleep on the haidilao lunch special!!! Such a steal and the quality and quantity are insane read more

Haidilao Hot Pot - Hot Pot Near Me - Frisco, Texas

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I've visited Haidilao several times and always had a great experience, which is why we chose it again to celebrate my daughter's birthday on April 18th. Since Haidilao is known for their fun birthday celebrations, we called ahead to book a table and mentioned the special occasion. When we arrived, we noticed there was already a simple birthday decoration in place, and our waitress provided excellent, professional service throughout the meal. During dinner, we saw at least three other tables enjoying birthday celebrations, so we were excited and hopeful that our daughter's moment would be coming soon. After some time passed with no celebration, I spoke to the hostess in the black suit to check on the birthday arrangement. She assured me it would be taken care of soon. Unfortunately, by the time we finished eating, nothing had happened. Our table had become quite cluttered with dishes, and we still hadn't received any birthday acknowledgment. We eventually spoke directly with our waitress and discovered there had been a miscommunication--no one had informed her that it was a birthday celebration. I want to be clear that she was doing a great job and once she was aware, she quickly helped to arrange the birthday song. However, by then, the timing just didn't feel right, especially with the table full of dirty dishes, and I didn't feel it was the right moment to take photos or videos in front of my daughter. While I understand it was a busy day (especially with Easter falling on the same date), the situation was disappointing. I hope this feedback helps prevent similar miscommunications in the future, as we truly enjoy dining at Haidilao read more

Haidilao Hot Pot - Hot Pot Near Me - Frisco, Texas

Favorite hot pot place. This is my favorite hot pot place in the DFW area. There is such a wide variety of delicious soup base. The customer service is amazing. I really appreciate the entertainment that is given. They also have really cool snacks and appetizers and desserts that are free. The environment is very welcoming and festive. read more

Haidilao Hot Pot - Exterior - Hot Pot Near Me - Frisco, Texas

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Hell yeah,I'll always recommend Haidilao. I came for my birthday to use one of my coupons and it didn't disappoint! That's all I have to say-- it's such an experience. We had more veggies,but we ate them by the time I remembered to take a picture. I forgot what kind of peppers and beef this was,but it was still good. My friends and I got mostly beef cuts and lamb cuts. read more

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I been wanting to try Haidilao since they first opened and finally decided to go today for my birthday. I was surprised at how packed they were on a Friday at 1 but we were seated right away. Since it was our first time here, the menu was a bit overwhelming and intimidating. Since it was a weekday, they had 2 different lunch combos (a basic one and a premium one with more sides). The host said the kids would get complimentary kid meals so we got 1 of each combo. Although food was good, I feel like we didn't get the best service since we were seated next to a large party that was also celebrating a birthday. Our kid meals didn't come out with our combos so we were a bit confused if we were supposed to place the order on the iPad. Luckily, they did bring the kids a free toy so that kept them happy and occupied while they waited for their plate. Our server also never brought out our drink with our combo which we didn't notice until we left. I also wished they told us they automatically charged for the sauce bar so we would've utilized it. Overall, food was good. 5 stars for the complimentary kids meal and toy because kid friendly is a huge plus. Not the best first experience but maybe will have to give them another try since everyone that's been told me they had a totally different experience. read more

Haidilao Hot Pot - Kids meal - Hot Pot Near Me - Frisco, Texas

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Haidilao was such a fun experience all around. We were a party of 3 and had never had hotpot before, so the servers were very well knowledgeable and let us know all the ins and outs of how to order. First you start with choosing your soup base, which can be 1, 2, or 4. From there you start ordering meats and veggies, and then can start creating your customizable dipping sauces at the snack/sauce bar. All ordering is done from an iPad making it very convenient, to explore all the options offered, and keeps track of your tab in case you're on a budget! The restaurant is super clean, booths are so well set up and designed! They have an amazing reverse happy hour deal of 31% off veggies and most meats after 9:30 or... unlimited select meats for $20 per person. Since we wanted to try a lot of new things, we did 31% off and paid about $150 for 3 people including teas and alcoholic beverages but could easily do this for under $100 and feed 3 perfectly. I am very excited to come try with a bigger party and explore some more items. read more

Haidilao Hot Pot - Spicy beef tallow, tom yum and golden chikn soup base. - Hot Pot Near Me - Frisco, Texas

First time at Haidilao and was blown away!! First, the interior is extremely modern and clean. Everything is well thought out and the bathroom is nice. Our server, Christian, took amazing care of us and went above and beyond. Even the manager, Kathy, went as far as showing us tips and tricks to making sauces because we told her it was our first time here. I don't know why I haven't come here earlier! I will definitely be a regular now! read more

Haidilao Hot Pot - Hot Pot Near Me - Frisco, Texas

A TX hot pot spot?! Yasssss! Very popular spot for sure but enjoyed the vibes and the food itself. Our waitness was great and definitely on top of everything to make sure we were happy with everything coming out! They didn't have one of my beers available and was super apologizing over it that she offered their haidilao branded beers 2 for 1 deal so I can try both, which was really nice! Food wise, everything was tasty and came out fast for us to start our hot pot, but man that spicy base, it creeps up, I love my spicy foods but wow, towards the tail end it got a little crazy hahah and this was the second to extreme level hot haha! We had an array of seafood, meats and veggies to mix up of choices. Reasons on why I love hot pot, you can get an array of things to mix with soup bases to get the flavor of that base and have a party in your mouth! Would come back whenever I'm in the Frisco/Dallas area!! read more

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christian was awesome ! we will be back next week , we want him again ! Thank you for a fun first experience at Haidilao.

Having lived in Southern California, I've been to haidilao so many times i lost count and i'm actually glad they have one in DFW. hot pot places are a dime a dozen, but what sets haidilao apart is the customer service. they're very attentive and they're do little things to make sure your entire dining experience is well taken care of. We ended up going before 5pm, which i believe was to try to capitalize on the special combo pricing of roughly 26 bucks a person for 1 small hot pot soup base along with veggies and meats. We definitely ordered more food to drop into the hot pot. the meat came with both thinly sliced beef and lamb. we ordered more items, and my favorite was duck blood, shrimp paste wrapped with bamboo fungus skin (it sound weird, but the fungus skin absorbs all the soup flavor) and lotus roots. We also got bread with condense milk (not sure what its called in english, but its xiaomantou)... definitely get this, its so tasty. (see photo) if you've never been, i would recommend getting the tomato soup base. since we got two combos, we got one tomato soup and one black pepper pork & chicken. They also have a self service sauce bar with small items to snack on along with a dessert bar. the dessert section is a nice way to end your meal. read more

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Haidilao has quickly become one of my go-to spots for Chinese hot pot in Dallas. From the moment you walk in, the service is top-notch--attentive, friendly, and always willing to help you get the most out of your experience. The broth selection is great (lots of options depending on your spice level), and everything is incredibly fresh. What really sets Haidilao apart is the little touches: free snacks while you wait, customizable dipping sauces, and the occasional noodle dance that's as fun to watch as it is tasty. If you're looking for a flavorful, interactive dining experience with excellent customer service, Haidilao is hard to beat. read more

Haidilao Hot Pot - Hot Pot Near Me - Frisco, Texas