I got an appointment with a stylist and took appointment for haircut and blow dry . I was called in 20 mins after my appointment and on top of it she just did a hair cut and shampoo and said she has another appointment. On top of it ,I told her clearly not to cut my hair short and she did . I would not go back to his location again . read more

Omar did great and even made a suggestion to cut my hair a little bit shorter than a four guard. It looks great when he was done. Getting in and out was quick but did not sacrifice quality. read more

Beautiful!! Zakiya was absolutely amazing Best stylist ever! She listened to what I wanted but also was creative and gave me a beautiful haircut read more

I took my son and daughter in for haircuts today. While both stylists did a nice job, I really dislike policies where surprise charges are added only after the service is done. At checkout, my stylist was about to ring me up when the manager (or someone else) told her to tack on an extra $13 just because my daughter's hair was slightly below her shoulders -- even though it was only trimmed by about a quarter inch. This has happened to me before, and it's completely unreasonable. I won't be coming back -- they've lost three customers, and I'll be sharing this experience everywhere read more

Terrible men's haircut. Just a guard all the way around, no real care put into it. If you want to spend $30 to get a bad haircut, go to SportsClips, at least they have TV's to distract you from how awful your hair looks. read more

Rosi was awesome. Very helpful in figuring out a hair style for my hair type. The hair cut and beard trim took all of 30 minutes to do and I had time still to eat before having to clock back in for work. read more

Always wonderful, Marjan is awesome. She delivers excellent results everytime. She knows what I like and more important, what I don't like.

Worst place to go for hair services. They don't know how to take appointments and their service is pathetic. Specially the tall lady. I think she should learn some customer service skills and learn to talk politely to customers. Because of her they are losing business and customers. read more

Went in to get my daughter a haircut with blow dry that I booked online. Online timeframe said that it would take 30 minutes, stylist said that she couldn't do the cut and blow dry because she needed 45 minutes. Said I would need to reschedule or she could do cut only. Left and won't be coming back again. read more

I've gone to this place a total of 5-7 times between 2020 and 2023, and I kept telling myself that my mediocre haircut was just a fluke and kept giving them more chances. I was also just too stressed and short on time to properly research hair salons, so I went with this Hair Cuttery because it was cheap. I typically get my hair cut medium length (for women) with moderate layering, side bangs, and I also like to have the front gradually get slightly shorter. I pretty much always get a mildly uneven cut here with random chunks of hair being much longer than the surrounding hair. It really shouldn't be that easy to see uneven haircuts on me because my hair is a 1C or 2A (i.e., mildly wavy), but it's obvious to me, and I usually end up having to trim those random bits after each haircut. I somewhat dislike how a stylist has told me before (when I seemed unsure of the haircut) that I could come back anytime and get it fixed "for free." I'd prefer to just have it done well the first time. Also, I got a mild burn one time when a stylist absentmindedly left the hairdryer aimed at the same place on my scalp for too long. I dunno, the staff generally seem like they're in a rush and/or stressed, and I don't think it produces the best results. read more

Wash, trim, blow dry & style - Excellent cut ! Stylist was given the chore of fixing a chop chop of my hair from another salon. VIBE - Place was incredible busy, chaotic Stylist respectful of eachother. Clients are thankful. Could use a good cleaning service, water stains in ceiling. This is more of a landlord issue. Stylist has some computer access challenges. Again -- My stylist was very good, it also looked like the other staff were talented. read more

Sharon was amazing! Fun friendly and did a great job on my long silver hair And she was quick! read more

Closest Hair Cuttery to home. I usually go to the one in Fairfax but I wanted to try this location out since it's the closest to home. Dropped in because my hair was quite long and I wanted to donate it to Locks of Love. The receptionist was very friendly and helped me check in. My stylist was friendly and did a wonderful job. From the start she made me feel comfortable and cared for. I was definitely in good hands. I am so grateful for her attention to detail and kindness. I will definitely be back :D read more

Hair Cuttery - Going to Locks of Love - Hair Stylists Near Me - South Riding, Virginia

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Walked in and asked if anyone was available to do a shampoo blow dry. Without checking the schedule hair stylist NUNU shouted NO we are booked. As I was walking out a kind stylist asked that I wait a little and that she would be able to help me once she finished which would be in 5 min. I waited and once it was my turn the kind hairstylist started to approach me but NUNU shouted that another customer needed to get their eyebrows done. (NUNU wasn't doing anything) The kind hairstylist asked NUNU to start washing my hair while she did the eyebrows. NUNU said she was busy and started making phone calls to her clients to confirm they were coming. I continued to wait as i realized I was a "walk in"' the kind hair stylist finished doing the eyebrows and asked NUNU why i had not had my hair washed, NUNU responded that she was waiting for her clients. I thanked the kind stylist for her willingness to help but informed NUNU that it was clear she never wanted to help me and purposely kept the other lady busy. Waited for 30 mins and walked out. I believe the other stylist wanted to help, but NUNU prevented her and was annoyed that she had already said NO to me and the other lady said yes. Please get it together. I will not be back here. Now i realize why the rating is so low here. read more

I have never written a review before but I'm actually pissed about my hair cut. I showed her a picture as a reference. The picture I showed didn't have any layers at the back that I could see, and even if they did, it is very minimal. And again, the layer (or side bang) in the front is only one small section. She gave me multiple layers and was not very nice in the way she cut my hair either. She didn't even ask where my part was, so now I a haircut where I should he parting my hair down the middle even though I part my hair on the side. I am very unhappy with this haircut, but I am one of those people who never say anything about it so it might also be my fault since I said nothing. And I also know my hair isn't straight in the picture, but even if my hair was straight, it would not look like the picture at all. read more

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Took my kid there for hair cut. While washing her hair the lady pulled my her hair out. When drying her hair she hurt her head. I left without a hair cut. Do not go there. Bad service and no respect for customers. read more

Make an appointment my daughter and myself for 3 PM. Got a call and asked if I could come at 2:30 and I said I would. When I got there the person who called me had scheduled me for herself and had two other people waiting and my daughter was already done so I told him I would have to come back another day and she said all she has to do is rinse this person out at three and would do me after, so I was very upset that I made an appointment and she assigned me to herself so nobody else could take me and had other people waiting read more

I requested a "Master Designer I". Immediately they tried pawning one of my sons off on a lower level stylist. I'm sure I would have been charged the higher price, still. I turned them down. She did a terrible job on my first son's hair and when I asked for a fade on my second son's hair, she just gave him an old man cut. Awful awful place. Don't charge me master designer prices for a just out of cosmetology school cut. read more

Sharon is FANTASTIC!!! She did a great cut, and was very personable. I can't wait to see her for my next appointment. Thanks Sharon!!

@mindy service is great. Always cuts my hair perfectly. Always on time. Thank you. Alan

Against my better judgement, I let a stylist add a color to my hair to hide some of my gray. What I got was black shoe polish. She said it would blend in and just hide some gray...ha! I took 4 months for the black dye to get out of my hair. Not a good look. You have been warned. read more

I was a regular customer with this location for years since I moved to South Ridjng in 2008. I have to say that the service and caring by the staff has sharply declined in recent years. My last time in I sat for 10 minutes before anyone even acknowledged that I was there. Not a good way to treat a customer. I have since found a new place to get a haircut that does a better job for less money. It's a shame too with all of the store closings recently read more

I should give this salon a zero star. My haircut was uneven even after asking them to fix it they weren't able to address the issue. I simply asked for a straight all over same length haircut with the minimum amount of inches taken off. This is what I received: multiple inches cut off my hair and completely uneven. read more

Hair Cuttery - Most uneven haircut I have ever received - Hair Stylists Near Me - South Riding, Virginia

worst place ever, terrible I hate this place never go again cut my hair skin tight when I asked for a little off the back

I took my 88 year old mother in today around 11:00. She uses a walker so it was not easy getting her in the place. They asked if we had an appointment which we didn't because we thought you could walk in. They told us we needed an appointment and the next available was 6:15. My mother's hair would have taken 10 minutes. We got up and left!! Sometimes , you need to make an exception!! read more

After many years of going to expensive salons for cut, color and styling services who knew you could get such great service at a "chain" salon??!!! Thanks Ms. Snow for such a meticulous cut and beautiful color! Never understood why this place is always packed, but now I get it. This will be my go to spot for great hair services with more than reasonable prices! Kiddos to the ladies at Hair Cuttery SR especially Ms. Snow!! read more

I got my hair cut yesterday and I got back and it was choppy and un even. I will never go back

Very poor service, got the worst haircut ever. Some stylists are ok but hard to find one who understands what customer wants and ruins a even a very basic haircut. read more

The lady who cut my hair was very nice to me and my son. But other than that, it's always been a bad experience. All she did was shampoo my hair, combed it, sectioned it in three and cut one inch across the bottom of my hair and that was it. She wouldn't cut my layers or front pieces. Meanwhile, the manager was screaming, I'm not exaggerating, screaming at her employee and kept telling her, you always do this. It was so unprofessional and killed the mood for everyone at the salon. My hair stylist had to explain to me why she was mad because there was no avoiding the screaming, something about too many people asking for days off for Vietnamese new year. My previous experience, the stylist also did such a lazy and poor job of cutting my hair, I'm not sure why I thought this time would be different. I don't suggest this place to anyone. read more

hair stylist did a great job on my blowout very kind a patient very easy to make an appointment

I have been a regular customer for years now. The new management staff off late is really rude and don't seem to understand even basics of how to talk to customers. Their appointment kiosk is apparently not working but there are no signs indicating so, I was about to use it when one of them almost yelled at me for approaching the machine. On New Year's Eve, the lady could have shown a little bit of courtesy. Have decided to find another salon, never going back there again. read more

I was looking for someone to cut my curly hair and Sharon was AMAZING! She listened to what I wanted and added her expert opinion and the results were wonderful! I will definitely go back! read more

Got to the store at 9:05am when they open, sat until 10:30am, at that point i asked how much longer they said around 11am. 2 hours, 2 hours wasted because they couldn't tell me it was a 2 hour wait when i walk in. I went here for 8 years, hair cut was already. Customer service is horrible, go somewhere else if you want a better experience. read more

Zero stars if I could. Waited for an hour, second on the list. 6 people came in to either have hair "fixed" from previous visit, or complained about the wait and got bumped up. Never again!! read more

Absolutely incompetent and useless! Nevermind Mindy can't understand English to know how the cut was conveyed, but to show her a picture and still screwed it up! Mind you this is not a complicated hair style. Amateur, idiot!!! I'm sure even a 10 year old could of done a better job... I guess the saying goes you get what you paid for!!! read more

Manager kinda left me and her employees in the dust. Love everyone who does my hair there. Helen did an AMAZING job today. Thank you.

Unprofessional staff. Refused to shampoo and conditioner even though it was included in the price

AHN is the worst hair designer. we went for my kids haircut in hair cuttery in south riding. even after giving instructions on how to cut the hair she just used the same razor all over the head and cleaned up all the hairs with no style. she did that even without giving it a thought. its my kids birthday and first day of school next week and she disappointed me so so badly. horrible horrible experience. I would negatively rate her read more

Management is None existent and when requested to speak about the matter was blown off. There is no respect to the customer or being respectful of when you schedule an appointment and meeting those commitments. The stylist stations are filthy. The floor is rarely swept in between cuttings. read more

This was the worst experience I have ever had for a haircut. I usually go here only to take my son for his haircut with decided one day to join him and get haircut myself. I walked into a disaster. First and foremost the customer service was horrendous they were talking about tips out loud in front of my son and I and how much they made that day or didn't make. Not so classy but not absolute train wreck yet. Second we had to fix my sons hair two or three times. And then when I went to pay for my haircut they brought my son out of the chair and told gave me tips about how to make the sides of his haircut more even at home if I wanted to. I was astonished. My haircut was horrendous and the lady went around and cut the sides of my head only once and didn't even bother to shape up things or anything like that like most salons or barbers. So I had to show her places where she needed to go back over and make things even. Really? Anyways, I can't even give this place 1 star. I suggest nobody go there. Only if you are looking to get the worst haircut of your life. PS I would have left ZERO stars on yelp if it allowed me to. read more