My services with Vicky twice now have been great results!!! The spot is cute and it right between…read morewhat must be two dueling coffee shops. Very convenient and great parking and super clean spot with a very friendly and home town feel!!!

Penny is the BEST!!!! She came highly recommended and she didn't disappoint. She helped me decide…read moreon a style and I it!!

Faustina is the best hair stylist I have ever been too! She knows how to do it all From the moment…read moreI sat in the chair, I felt like Faustina actually cared about my hair and wanted what's best! The attention to detail, skill, and professionalism truly show in the final result. My hair looks healthy, perfectly styled, and better than I imagined. Faustina also has such an amazing vibe so it makes the experience even better! I am beyond happy with my hair and Faustina, definitely coming back!

I can handle a canceled appointment. I can handle policies. What I cannot understand is why a…read moresimple scheduling issue turned into a personal attack. At no point was I trying to take advantage of anyone, and at no point did I ask to for a discount. No one deserves to have their personal circumstances used against them. What should have been a professional conversation quickly became something that felt judgmental, accusatory, and unnecessarily personal. The most disappointing part wasn't losing her as a stylist tbh. It was being made to feel like I was a problem for circumstances that were already difficult for me. Instead of professionalism, I was met with comments that felt targeted and designed to make me feel small. Businesses are entitled to their policies. What they are not entitled to do is shame customers, make assumptions about them, or turn a business matter into a personal one. I reached out because I wanted to feel beautiful. I left the interaction feeling humiliated. Here is my attempt to cancel and the policy. ****update- I spoke with owners and management and their quickness to resolve my problem and prevent this from occurring again to anyone was so relieving and refreshing. After a 48 hour wait. I was informed that they would be speaking with the stylist, and overall taking my concerns seriously. No point did I feel like the stylist was a true representation of society West and their core values especially after speaking with management. They did amazing and my experience was a rare one im seeing now. I'm leaving this up so that if any clients or future clients have any issues they don't hesitate to reach out to management at Societywestsalon@gmail.com. They will hear you out and assist you with any concerns or problems, they really do care and I witnessed how much today. Thank you society west.

During my visit, the music playing had a lot of explicit language and sexual content. It didn't…read morefeel appropriate for a professional salon environment and made the experience uncomfortable.

I recently moved to Phoenix from OC. It is a bit difficult to find new everything...especially…read morehair. Valerie! She is incredible. I have seen her 3 times now (every 3 months ladies! Hair is important). I had corrections that needed help and a pro. Valerie listens to you and works out a plan- I'm a Capricorn and need a game plan. Just THREE visits and my hair went on a journey back to 'normal' but soooo much better. You can definitely give her the trust in your hair. I drive from N PHX bc there is literally no use looking for someone better. I can't imagine that exists in the valley anyway.

I just moved to Goodyear! I got a recommendation for Michelle. I was so pleased with my haircut,so…read moreeasy to style by myself and it is still easy to style at 5 weeks!!! will go this week again . The salon was so friendly,which felt great being new to Arizona!!!

This has been the most disappointing hairstyle I have ever gotten. I went to a consultation the…read moreweek before with one of the stylist and she said that what I want is doable. I ended up being scheduled with someone else because I was confident that no matter who I got, I would end up loving the results, unfortunately, that was not the case this time. Now when I showed up, I showed the hairstylist the video of the hair color that I wanted and explained to her that I understand that my hair won't look exactly like the video due to the girl having a shorter haircut , but I did say that I did want the raccoon tail. One side of the blonde is more gold than the other and she told me that I have to come back at the END of the service. As you can see it it's just a simple two tone hairstyle. Not to mention at the end of the service she did not blow out my hair but instead tried to style it curly because that's my natural hair, but it ended up looking really bad. I'm not sure how else I could've communicated to get the results I wanted. Yes, I should have told her that I wanted my hair to be blown out, but by this time I just wanted to leave. I did schedule an appointment to get the blonde piece in the front fixed but at this point, I think I'm gonna cancel and move on. The hair color itself is not bad whatsoever and I think she did great on the haircut! Unfortunately, the color is not what I asked for. Looking back the sectioning of the blonde isn't great either. One side of my hair has 2x more blonde than the other.This overall felt rushed. Not sure what I can do myself to fix my hair but I don't think I will be going back here for a color service for a long time and if I do it won't be with that stylist. EDIT: the response to this is ridiculous. Did you want me to say to the hairstylist "No, I'm not comfortable with you doing my hair because you have carpal tunnel" Why would I have a problem with that?! A poor job shouldn't be excused just because I said it was ok for her to do my hair even though she was having a flare up. It's not up to me to gauge if she was in proper condition to do my hair. I'm confused how that's falling on me. She could've easily canceled the hair appointment and all of this could've been avoided. Besides the blonde piece in the front that was gold, which I understood, she still did not follow what I asked. For $314 not including tip it would've been nice to have my hair done right. No offense to her, but why would you guys think I would trust her to fix it coming back a second time. For her to rush it again? Should I ask her if she's having a flare up and if she's going to be ok to do my hair? No thank you.

Emily was my stylist. She did amazing! I was having a hard time finding someone to do an a-line the…read moreway I wanted. She was having an off day so she got help by Michelle, who loves doing a-line haircuts with her heart and soul doing . Her words not mine. They're both fantastic and I'm definitely going back.

Alexys is so sweet! She did an amazing job on my hair. Price was definitely fair too. So glad I…read morecame in!

My stylist was very attentive and sweet. She listened to my needs and helped me figure out the cut…read moreI really wanted.

So happy to have connected with a skilled hairdresser. Sydney took my initial call, made our…read moreappointment, stayed in touch and today she did an outstanding job with my conversion from long to short hair. I love what she did with my gray hair. Still gray but stylin... Happy to meet Sydney, today. Shop is lovely and comfortable.

Jason is the best! He recently added some dimension to my hair that I very much needed to help with…read moremy grays. I've received compliments thanks to him! Couldn't be happier!

If you are looking for a dependable and consistent braider, look no further! I've been using Deanna…read morefor nearly three years and it has been refreshing to have a braider who is ready to start at the exact appointment time and earlier sometimes. Deanna takes her time to understand what the customer wants and there has never been a time where she rushed doing my hair. I've had many ladies braid my hair so it was nice to finally come across a braider who does not act as if she's doing me a favor. AND ladies, I still have All my EDGES! Prices are absolutely reasonable and the customer service is excellent.

So OMG!!! What can I say about this fantastic lady Deanna...there are no words for her skills! She…read moreis AMAZING!! She is smart and super talented - I was expecting greatness but not as great as I got!! Very light-handed and braids are tight. She definitely knows what she's doing and very easy to talk to. I had an amazing 3 hour appointment - it didn't even seem like it was 3 hours!! Love that I can make early morning appointments because I am an early riser and she accommodates. She is my forever braider - there is none like her!!