I've been having my hair done for years along with family members and friends. The Stylists and Staff are friendly, experienced and keep up with the current trends. Give the Ladies at Hair Express a chance to work with you, they do not disappoint! Shout out to my girl Becky. read more

I was running late for my grandsons hair appointment with Jill. She refused to take us. Instead of just rescheduling she scorned me for being late and was extremely rude about it. I had reservations about using her since the last time I had my hair done by her she was so high that she kept forgetting which color she used. She left me sitting while she went out to smoke and returned smelling like an ashtray When I got home one side of my head has low lights and the other has highlights. read more

I've been with peyton for over 5years. Always very pleased she does an amazing job every time. color cut and style. I give her 10 stars

This place was recommended to me. I'm guessing I had a different person than the regular that suggested this place. I have very long hair and just needed a trim with no layers or style. The stylist did a terrible job at washing my hair. When cutting all she did was comb it straight and cut across. Did not take it up by levels and cut, just cut across and was done within 10 minutes. I noticed her styling tools were all coming from the same basket and went back into the same basket. Not washing them between people or nothing. The shaver that wasn't needed for me was still all full of hair. The person I saw was Becky. She needs to be retrained and learn how to wash and sterilize her tools. And learn how to cut long hair. Do not go see her. read more

I went there for color and highlights, the hairdresser was so rude. I asked for caramel highlights and they came out blonde, she said if she had to use a toner that it would be an extra 20.00 she also said if she used a flat iron it would cost extra. I will never ever go there again!!!!! Poor job and rude behavior!! read more

Let me preface my review by saying that I am extremely picky and the only reason looking for new place is that I moved and my hairdresser of decade and a half is now 45 minutes away. This is my second time seeing Amanda at Hair Express. The salon itself is nothing remarkable as far as settings go but they are open on Sundays which is fantastic for my busy schedule. I am in my 40's, have short hair and don't want to end up looking like I'm one step away from curlers & lavender dye. Amanda seems like a genuine & kind human being who loves what she does. She also takes the time to listen as a stylist and adjust her cutting techniques accordingly. We were partners in the end goal of a good cut - I'll be going back again next month. read more

I wish I could give this place 0 stars, but unfortunately that is not an option. I got my hair colored and it turned out horribly. As someone who has been getting their hair colored professionally for years, I know for a fact that Betsy (my stylist) was not following proper procedures for lifting and adding color. My hair was not bleached to the right state of pale yellow for adding the color. After washing the bleach out, my hair was still damp/wet when she went to add the color which is another big no no. I walked out with a hideous highlighter orange color, when I wanted a nice auburn. Something I had achieved before with other stylists....and never had this problem. I was so in shock that I just had to leave and try to fix it. I ended up dying my hair an additional two times to get it to a normal shade. A total waste of $75 (plus a tip that was completely undeserved). And they don't do refunds...so I'm definitely taking this up with my credit card company. I wish I could say it was just me and one bad experience, but there was a woman there before me who had her roots touched up and they completely didnt match the rest of her hair. Maybe their cuts there are fine, but they are completely incompetent when it comes to color. You've been warned. read more

I had two good experiences in terms of hair services here, however, their prices are expensive compared to other places. The facility needs to be updated if they want to charge that much. Even though the two good experiences I had here went fine for my hair, it took 6 hours for a highlight, cut and wash! Now I am not normally one to complain or leave reviews, but I study hospitality and no one should ever be treated like this, so I had to say something. Hopefully this serves as a wake up call to their business. The really bad experience that occurred happened recently when I made an appointment over the phone. I said I did not have a preference of the hair dresser, but mentioned the woman I had gone to previously and said she had done a great job. I made the appointment for a cut and toner, and after I asked how much the total price would be. The woman on the phone told me a toner starts at $60, and I said that I was told it was $20 by the woman who had done my hair previously (more than once she had told me this, and said it's $20 any time you come in). The woman on the phone said it's $60 if you do not get color with it, so I told her that was ridiculous since other salons charge a standard $20 price, and I was not about to pay $35 on top of $60 for this, and I asked her to cancel my appointment. A few minutes later, the woman called me back and said that they would do the appointment for the $20 toner charge, but only if it was with the stylist I had before and only this one time. I said thank you and reinstated the appointment. A few days later I had to call back and try to reschedule my appointment due to health reasons (I just had surgery and was having some complications). The woman was very rude and told me the stylist does not work on Saturdays and therefore I could not move my appointment, or if I did I would be paying $60 for the toner and it would be with someone else. I told her to cancel my appointment and that I would never be back. That is wrong. Your SALON screwed up, not just the stylist by quoting me the incorrect price. And regardless, you should be more understanding when someone is experiencing health issues, because that was the only reason I was trying to reschedule in the first place. I will never be coming back here, and I really hope their customer service skills improve, otherwise this business will continue to fail. read more

So I went here on a whim because they could fit me in last min (poor planning on my part). If I could base my review off friendliness alone, I'd give them five stars- they've got some great customer service. But there are some glaring issues that would definitely remind me not to revisit. First, it is not clean. After washing my hair, the stylist sat me down at a station that had at least 2-3 previous hair cut trimmings all on the floor (different colors and lengths tipped me off). There wasn't any attempt to sweep up or clean the station for the next customer after I got out of the chair, either. Second- I didn't really enjoy the stylist. She was friendly enough and even willing to talk me they some cut options, but when it came down to execution, you could tell she just didn't know how to do what we talked about or know good technique. For example, I have super curly hair which is prone to frizziness which I keep super short. She used both a texture scissor and razor on my hair insisting it would help it lay despite my objections. After getting home and washing it, I realize it'll take me at least 2 months to grow out the mess she made of it. I mean it grows, I cut it, life goes on, but I won't be spending my money here when the time comes. read more

I'll tell ya I've been to so places in my life that turned my hair orange ,blue and had no idea about color or how to cut hair and this place is great or maybe at least the two girls I see there Lisa or Missy they know there stuff and will get it right... read more

Entered as a walk in. Even though they were busy I was greeted pleasantly and was able to get in within 20 minutes. Betsy was cheerful, accommodating, and really listened to what I wanted. This was my first haircut following chemo treatment and Betsy really understood what a big deal this haircut was. She did an awesome job!! Would and have recommended them to friends and family. I do not know what the issue is around prices as I find them more than fair. You get what you pay for! read more

I was SO overwhelmingly happy with my experience! Im new to the area, and have been searching for a new salon. I had the pleasure of meeting Becky, my new stylist. She made my night! Not only did my highlights come out amazing, but also she took the time to blow dry and style my hair. I felt so wonderful, I left in tears because I hadn't felt that beautiful in months. I can't thank Becky enough for the wonderful experience. I will be a loyal customer for years to come! read more

Terrible Experience! I treated myself to a highlight for my birthday. I don't spend money on myself very often, but once a year I enjoy lightening my hair up a little. I was pleased with how it turned out until I got home and put my hair up. I always wear my hair up, and I told the hair stylist this. There was a horizontal bleach mark about an inch wide above my ear. I was extremely upset and embarrassed. I felt deceived, like she was hoping I wouldn't notice. Why else would she not have said something?! She blew my hair out in layers when she dried it. Why wouldn't she have offered to fix it?! I went back the next day to ask for a refund and show them my hair. The receptionist informed me that they don't do refunds. I asked to speak to the owner/manager and she told me to come back later. I went back there later to see her. She apologized and offered to fix it or give me a gift certificate. I was extremely embarrassed by the whole thing - standing there in the waiting room in front of people. I told her that I did not want to have my hair redone, I wanted a refund. I told her that I felt taken advantage of. $100 may not seem much to some, but it is for me. She repeated several times that they don't do refunds. I finally asked for the gift card, reluctantly. She refused me the gift card because I would not let them fix my hair. I felt like screaming, "I don't trust you to fix my hair! You had the chance to fix it yesterday!!" I told her I felt uncomfortable and that I would just leave. I never raised my voice, I quietly asked for what I felt I deserved, and was rejected. I left with nothing but a lump in my throat. Happy birthday to me. I will never go back! read more

I went here to get my hair and make-up done for a wedding have never been there before, nor the bride. I WOULD NEVER recommend this place, especially for make-up. The make-up cost $30, which is what it cost at the clip shop that has a professional make-up station and make-up products. The make-up was horrible, they had just one drawer full of lose make up, when she went to do my mascara she used a cover girl mascara that she probably bought at rite aid next to it, it came out all clumpy and knowing that this was used on other people's eyes and wasn't disposable grossed me out. I told her several times that it looked to clumpy, black spots were clearly noticeable, and I wanted her to remove it and she wouldn't, she just put more make-up on. My eyes came out horrible and the bride was also not happy with her make-up and them redo it. The hair dresser did an ok job on my hair, but the braid was completely uneven around my head in which I paid $50 for. The bride told the hairdresser who did her hair that what she did was too puffy and she refused to fix it. So $80 for hair and make-up for complete unprofessional job, you will pay the same to go to the clip shop to get professional job done, it's sooo worth it. all of their products were cheap and the make-up came out horrible. The bride's hairdresser was so argumentative and would not fulfill the brides needs, the bride was in no way mean, the hairdresser just persisted the way she did it is the way it should be. Never would I recommend this place for hair and make-up, not to mention after they did my make-up I got my hair done and I noticed this orange spots on face from the make-up so I had the girl get the one who did my make-up and she seemed like it wasn't the make-up that did that, than what could it have been? Really? It was excess make-up that dried. read more

I had my prebridal hair style done by Betsy. I showered her the picture and explained how I wanted it. She told me that it was fine and she could do it. After only 45 minutes she said she was done and I told her everything I wanted changed. She changed it then put it back to what it was. Then told me that she will change it the day of the wedding. I wanted it done then and there. After leaving my hair turned into a mess just by walking outside. This shouldn't happen if someone is doing the brides hair. I originally didn't want Betsy I wanted Tamika knowing she was good. This place would not let me choose who I wanted. I spent 60.00 on a prebridal, went home took it out and cried. My hair was horrible. She didn't try at all and didn't seem to care. Let's just say I pulled out my entire wedding party from them the next day. I recommend never sending your wedding party here if they can't even do one up do. read more