I was recommended to go to Madison Reed for hair color, since they do not use ammonia in their hair…read morecolor. The first experience was nice. The salon is clean, and does not smell of product. My first colorist was very nice. I liked the color. My only complaint was I had roots showing within a couple of days. I had joined the pro level subscription, which meant I could get my roots done as often as I wanted. This is where it went downhill. When I went to try to get my roots done, I was told there was nothing wrong with them, and it must be the lighting. For a company who says you can come in as many times as you'd like for root touch ups at the pro level, they certainly do not want you to. The tech did my roots. The next day, I dried my hair, and my roots were showing!! I used the powder they sold me, and waited two weeks. I went back for another root touch up. The same thing happened. I washed my hair, with appropriate products, and my roots appeared. Whatever they had been using since my first trip was not permanent. I now had well over a half an inch of roots. We come to today. The tech asked if I used demi-permanent or permanent dye. I said "Permanent dye." I was getting an all over dye color, hoping this would color all of my roots. I was shampooed. I dried my hair, and left. Imagine my shock and dismay when I looked in the mirror and saw my roots!! What products are they using over there? No, it's not the lighting. No, it's not an "ashy" color. I went home and my son noticed right away. My husband noticed when he came home. I am very disappointed. I have cancelled my membership.

The employees do not to seem to have beauty training. They slap some color on you and then hide in…read morethe back room without checking on you. The color person smelled like cigarettes The price is high and you have to blow dry and style your own hair They also try to upsell you. It is like a corporate experience and hardly a pleasure. Will not be back! I have no reason to respond to mgt. There was no care or concern for the client and I never saw the cigarette smelling color person again. She hid until the shampoo lady called me over and the shampoo lady even had to ring up my bill. These people obviously have no training. People were walking out of the salon with dripping hair. It was awful. Charging $80 is outrageous when you can do the same service at home for $10!

I was very happy with my hair, came in for a bob, but left with a pixie. Love it. Elsa is very…read moreaccommodating and personable. Price was more than reasonable. I will be back for sure. Highly recommend.

The staff was very helpful with what i wanted for my hair. I went and got a cut and washed dried…read moreand flattened and the price was more the resonable. I enjoyed the professionalism of all the staff. The latin music took me back to being home. Im definitly becoming a regular costumer.

reception was very welcoming. Marissa was very good. She is always very friendly and professional…read more I always walk out feeling good about my hair cut.

Octagon never disappoints, the stylists are all great. Alexia provided my services today, and did…read morean excellent job. Octagon is also a nice place to shop, they carry a nice variety of hair and skincare product lines.

When it comes to hair, there is no one I trust but Rocellie. She is AMAZING and very talented at…read morewhat she does! I love how honest she is and will let you know what look would be best. Please keep in mind that Hair Mafia is a small business and only has one stylist, Rocellie. Therefore she gets extremely busy. I would recommend to book weeks to months ahead!

Rocellie is a great stylist. She pays attention to detail. What I love the most is she's very…read morepunctual with appointments and doesn't keep you there for hours like other salons. She gives you her undivided attention for the duration of your appointment.

This was my first time here. I bought a $30 Groupon for a haircut and deep condition. Monse was the…read moreabsolute BEST. She was kind, very friendly, and not afraid to give me recommendations. I brought in an inspo picture and she was very straight forward in saying my hair type (pin-straight Asian hair) wasn't going to show volume like the photo unless styled regularly. I told her that was too much effort for me because I'm a wash-and-wear kind of girl. She made recommendations to address my concerns of recent hair loss, dead ends, and needing more shape. It's hard to find someone honest who will tell you like it is (in a respectful manner of course). She has gained my trust as an ongoing client :)

This is the place for all those curly girls who can't find someone to cut their hair - and at a…read morereasonable price. Natasha has cut my hair twice and this last time, she also colored it. I'm obsessed. Best kept secret in the northern burbs!

I had a very good experience here. I got a sew in as a protective style, and absolutely love it…read more the price covers shampoo, conditioning, trim, and sew in with the net. The shop is truly as it is in the pictures, a very nice and comfortable atmosphere. Ranee takes her time and truly knows her stuff when it comes to hair. She specializes in HEALTHY HAIR, not just hair trends and I love that, and will definitely be going back on a regular basis.

From the owner: Elite healthy hair salon specializing in hair care through protective styling. Our services consist…read moreof blowouts, weaves, color services, cuts etc....

Amber did a wonderful job on my hair. I will continue to go to her for my services. I Love itread more

To set the context, I'm particularly picky about my haircuts and have made the trek down to…read moreChinatown to get them for more than a decade. In this particular instance though, I was a bit desperate. I needed to get a haircut before a trip I was taking to meet some professional clients and did not have time to drive all the way to Chicago to get one before I left. I saw that this salon had just opened up fairly close to me, had some good reviews, and that being new (though I think they actually were just in a different location), they would know how to cut more contemporary styles. Overall, I've been to this location 4 times now and here's a breakdown of my experience: 1st haircut = 5 stars 2nd haircut = 5 stars 3rd haircut = 3 stars (4th time was to fix what I considered a really uneven haircut) My 1st haircut exceeded my expectations. I was really impressed by how close to what I wanted my hair stylist Yana was able to cut my hair. I showed her a picture, described a few things I wanted, and it felt as though she put in a lot of care and detail to each part of my haircut. My 2nd haircut a month later was essentially the same as the 1st and I was really happy to have found a place to get my haircut that was only 20 minutes away instead of an hour plus. My 3rd haircut though was a huge bummer. In part, it might have been the circumstances because they had a walk-in come in at the same exact time I had scheduled my appointment and they initially confused the walk-in as the person who booked the appointment, and so perhaps it had something to do with the divided attention (she would switch off cutting each of our hair during the shampooing the hair phase - you can opt to do it before or after the haircut). When I got home, my wife remarked at how unevenly cut my hair was. When I compared it to the pictures I took the 1st two times, it felt like a different haircut even though I asked for the exact same thing each time. I called them the next day to ask if I could come in for a fix and after a bit of confusion on the phone, I scheduled something for two days later, a Friday (Yana doesn't go in on Thursdays). To set some additional context, the salon's usual patrons are usually all Korean and are able to speak Korean with the stylists. I bring that up because while I observed that, it wasn't very clear to me how much English was or wasn't understood (since I don't speak Korean nor am I Korean). I just assumed they knew enough to get my haircut done the way I wanted. When making my follow-up appointment for the fix, the confusion became more apparent that it was a language obstacle. When I got there on Friday, I knew something was off because it felt like Yana went through an entire haircut with me. I expected to only spend about 5 minutes getting my hair fixed but it ended up being the usual 25ish minutes with shampoo and everything. It was only after the haircut when this other lady told me the cost, that I had to explain to them I had just come for a fix. I thought Yana would recognize me since I had just gotten a haircut earlier that week but that didn't seem to be the case at the end. To their credit, when they realized the misunderstanding, they were super nice about it and didn't charge me anything and so it ended up with me getting a shorter version of the haircut I initially came for (at least it was even). In the end, I have some mixed feelings. On one hand, I have gotten very good haircuts here in the past and intend on going at least once more to see how it goes, especially because I'm intending to do the same style I've done the past few times. On the other hand, I also recognize that there exists a communication barrier if you're not a Korean speaker, which means if you're asking for a style that is different from what they're used to cutting, things may get lost in translation. I do believe that they will do their best to understand and to accommodate. If in doubt, Google Translate is your friend.

Great service. They were short staffed the day we went. There's a small drink/snack section next to…read morethe sitting area. Also, Netflix playing in the background. Yuna did a fantastic job on my daughter's highlights and cut. She was detailed and took her time. I would say to be patient when short staffed. She is a wonder-woman taking care of multiple clients at a time. She was even answering phones. There is an assistant that was very helpful too. We will definitely be back!

I got a pedicure at this salon and a hair cut, they cut way too much hair off that I actually cried…read moreafter I left, I had an event that weekend, also after the pedicure I got nail fungus on ALL of my toenails. They either don't sanitize their tools or it was on purpose. Never again. Tbh it seemed like they were making fun of me that they cut my hair so short. I wanted a bob but it was a little under my ear. Way shorter than I asked for.

I'm loving it here! Kristializ did an awesome job on my nails and my pedicure; she's so…read moredetail-oriented. I love the vibe and the Christian music they play.

As a fellow hairdresser (that works solo), I've been to many salons. It's so refreshing to come…read morehere and get excellent professional service from both Kathy for color and Courtney for my haircut. It's been too long for me since I've been happy with my hair and getting compliments all the time. Thank you both for doing exceptional work.

I was in town for an extended period and needed a cut & color. Every employee at the salon was…read moresuper friendly and the stylist and colorist listened to my requests and my hair turned out amazing. If I am in Libertville again and need my hair done I will definitely go.