update 3 days left:…read more This has been a superior stay for us. Ocean view from wide Lanai, Whale activity on and off anytime you watch. Overnight my last update got over 400 views. Yelpers want to know. I ve been able to use the restaurant or my kitchen for all meals. We can walk and use two great beaches daily. I haven't moved the car. Today we may go Shop. Decide later. ..... The fitness studio has free weights , a universal machine, a peloton and walking and a striding machine. I ve been able to go daily and the average is 1-3 people. Right now , i am on the Lanai, and i see two distance swimmers crossing the bay in front of us, side by side. Same Stroke. You can only get this lifestyle right here. All i hear is surf and birds.

Very nice restaurant with a great Happy Hour. Drinks wonderful and the Bartenders were congenial…read moreand looked to enjoy their Jobs. .

Units are huge and with epic views, however it's pretty old and faded…read more There is direct beach access, but it's small and at least while we were there had heavy surf so less suited for swimming with little ones. Biggest annoyance tho, was that our unit hadn't been properly cleaned. Some personal items left behind from a former occupant, and most of the dishes and glassware had to be washed before they were suitable for use. While there are plenty of fans, there's no air conditioning, which is a huge miss for a tourist resort catering to folks not necessarily used to this heat. Unlikely to return here. Lots of choices nearby, will go somewhere else next time.

We enjoy being timeshare owners that gives us the opportunities to visit and stay at many beautiful…read morehotels. Sands of Kahana was a perfect place for us to stay. Great staff upon arrival, friendly till check out. Room was great with all the amenities we needed. Beautiful property, restaurant, concierge and easy access with free parking. Mahalo RCI & The Sands of Kahana, we will definitely be back! Maui No Ka'Oi.

The Wonderful Montage property has now transitioned to the St. Regis, and you can already feel that…read moreit's still early in the process. Breakfast service was noticeably slower, and some of the thoughtful touches we appreciated before -- like the kids club activities and special gestures -- are no longer available. The live music at the pool is also gone, which definitely changes the atmosphere. Pool service was inconsistent as well; we had to flag someone down just to order drinks, and even then the wait was quite long. On the positive side, it was great to see familiar faces still here. Eric is still around the pool and remains as welcoming as ever. The woman who served us at breakfast was lovely and had a wonderful smile, and Jenny at the spa is still here too -- she continues to be fantastic. We'll see how the full transition unfolds over the next 15-18 months.

Review for their poolside bar:…read more Ah, sunset over a beautiful glittering sea while sipping delicious cocktails, can there be anything more relaxing? We often sip n sunset at this outdoor bar beside the Montage pool so we can watch whales frolicking in winter. Service is always excellent and friendly, and tonight wasn't any different. Our waitress did make a mistake on the order but instantly put it right so nicely we couldn't fault her, plus we were left with an extra free drink so what was there to complain about! As it is a pool bar there is a very relaxed vibe so we can visit after snorkeling and feel perfectly dressed :) There is often a musician playing live music too. It is soooo nice to just hang out here at sunset, I suggest you do too!

We stayed at the Outrigger Honua Kai Resort in the Konea Tower, and I'm giving it 4/5 stars. After…read morebooking through Hopper, we had a strange start because we had to check in at a different tower, the drive back to our tower. once we got that sorted, check-in was smooth. The free valet was fantastic, and the room was spacious, clean, and had a gorgeous ocean view. We had an issue with our mattress and it was never comfortable. That was the big bummer of the stay. They replaced our mattress after we said something but it didn't fix the issue. When we laid down, we always felt like where laying way back like toward the headboard, feet higher than our head. It may have been a bed frame issue. It wasn't the worst, we just ended sleeping the other way. You have to call housekeeping to get service. That was super easy and they did a great job. All staff on site were wonderful. The grounds were well-kept, and we loved spending time by the pool--there were a few different pools, each with its own unique feel. Surprisingly, we went down the slide several times (haha it's not just for kids). Duke's on the property was a big plus. They had servers taking orders pool side. The food trucks nearby were fantastic, dealing distance away, and so much variety. they're open u til 8pm. Overall, it was a great experience, and I would definitely come back.

My group stayed across three villa units and one tower unit for a week…read more Highlights included: a stellar location, great pools, solid cocktails at dukes, and great beach access. Also love keypad entry so you don't have to remember your keys all the time esp when at beach or pool. Love the outdoor grills and beer fridges on the villa balconies. Areas of feedback for the property: We found many of the units to have been in mediocre condition and poorly maintained. Two units have broken a/c's and a third was just barely strong enough. Also had WiFi issues, broken bbq lids, non operational patio fans, broken dishwashers. In the common areas, the gym has a decent set of weight equipment, but is comically small, almost infuriatingly and dangerously so. Every morning and every evening before dinner it was just so packed, you could barely do your sets without bumping into somebody at the machine next to you To add to that, the gym's air conditioning was broken all week (who knows how long before that?) which added to the discomfort. I'm a pretty easy-going traveler and have no problem when a couple of these happen from time to time but seeing them all occur is a clear sign of poor management by the ownership. My TLDR here is it's a good property, but shows extremely poor management and excessive cost cutting, and ultimately becomes a subpar product until that's addressed.

Amazing units. WiFi. TV, fridge, freezer, all appliances. Comfy beds. Decent showers. Cool pools…read more And it really is just steps away from the beach. Decent parking too. On site laundry room. Great place to vacation. Also great place to stay if you're working on this side of the island. Love it!

There are places you visit, and then there are places that quietly become part of you. Napili Surf…read moreis the latter. It's the kind of spot that doesn't shout for attention--it just exists in harmony with the ocean, the trade winds, and the rhythm of a life that's beautifully unhurried. Mornings here feel sacred. The scent of plumeria, the hush of early waves, and that first cup of Kona coffee sipped barefoot on your lanai--it's a reminder that life's simplest pleasures are often its best. You look out over Napili Bay, see turtles gliding through turquoise water, and realize there's no need for anything more extravagant. What makes this place special, beyond the postcard view, is its soul. There's an unmistakable ohana spirit that threads through everything--the kind that makes strangers smile at you, that makes staff remember your name. Pauline deserves a standing ovation--responsive, gracious, and the kind of person who seems to anticipate your needs before you even voice them. The team here doesn't just manage a property; they curate a feeling. Napili Surf isn't the cheapest stay on the island--but that's missing the point. It's value in its truest form: authenticity, serenity, and the sense you've stumbled upon something quietly extraordinary. No marble lobbies, no pretension--just barefoot luxury, Maui-style. If you know, you know.

Really enjoyed the resort, location, and pool area. The only downside was that some of our…read morebelongings were stolen from the pool while we were away for about 30 minutes using the waterslide. Future guests may want to be extra careful with valuables and personal items around the pool area. Overall, we still had a nice stay.

Hilton Vacation Club is an awesome place to stay in Maui, location is great, service is superb and…read morejust a great positive vibe. The place is built great so I never heard any neighbors, the views are just gorgeous. The rooms are really big & they have everything you need to be comfortable. The hotel is a bit dated but its super clean and they are working on updating. Every one that works at the hotel is nice & very helpful. The pools are refreshing and one of the best in Maui. Sunsets are right in front of the hotel and just so dramatic. It's nice to just chill on the beach, lots of room & not many people. Lots of options for walking. The food was really good, the restaurant on the beach was always packed with people. They have live music on the beach during happy hour. When visiting Maui, come check out Hilton Vacation Club you won't be disappointed.

We have stayed at the Westin Kaanapali Ocean Villas a few times now. It isn't the nicest resort on…read moreMaui or in Kaanapali and it doesn't have the best food. But it does have a lot of other things going for it. Our favorite is the location to the boardwalk and the super easy access to the most beautiful beach. Perfect for morning walks. Snorkeling is incredible there. Also turtles, sometimes dolphins, monk seals and tons of whales during whale season. You have to pay $90 for two beach chairs and an umbrella. $36 for just an umbrella. Parking is $35 a night. It all adds up quickly. If you want a lounge chair at the pool, you have to get up by 5 AM to get the one you want. They have activities all day and live music most nights- really enjoyable to sit by the fit pit, watch the sunset and live. The rooms are hit and miss. Sometimes we get an ocean view where you can see a sliver of water. Another time we were next to their laundry units, which were loud. Other times we were ocean front and it was incredible to watch the whales. The little kitchenette is perfect. They are well stocked. And I love that you can do laundry. They clean the rooms every two days but you can ask for supplies if you need anything.

As Chairman's Level owners, we expected a much higher standard from The Westin Ka'anapali Ocean…read moreResort Villas, but this stay was incredibly disappointing. When we arrived, our villa contained power tools, dirty dishes, and had clearly not been properly prepared for guests. What was even more frustrating was that it took three separate face-to-face visits with both the front desk and management before the room was finally cleaned. Communication throughout the process was poor, and we never felt that anyone took real ownership of the issue. The only compensation offered was a $50 resort credit, which did not reflect the inconvenience or the time we spent trying to resolve a problem that should never have existed. Beyond our room, both the villas and many of the common areas felt worn, dingy, and lacking the level of care we have come to expect from the Westin brand. The most disappointing aspect of our stay wasn't simply the condition of the property--it was the apparent lack of urgency and concern from management. We have always associated Westin with quality, service, and attention to detail. Unfortunately, this experience fell well below those expectations. We hope management takes these concerns seriously because loyal owners and guests deserve much better.

Well, that old saying 'it's not like it's the Ritz' rings classic…read more Valet spot-on fast. Zero wait. Impeccably dressed staff, attentive, polite and happy to help, very pleasant. We came for dinner and a show, and a tour of the grounds, but not a hotel stay. I can confirm the grounds are spectacular, with courtesy cart for longer distance. Property is very well taken care of (shout out to the protected native area and commemorative plaque). Food staff was very accommodating, and most importantly, friendly but not overbearing. Well done! Location is probably one of the too 3 on the west side. Ritz, thank you.

We came to the Ritz-Carlton expecting the level of service and attention to detail that the brand…read moreis known for--especially considering the premium price and the fact that we're Platinum members. Unfortunately, our experience fell well short of those expectations. Our stay started with being checked into a room that hadn't even been cleaned. After bringing it to the staff's attention, they did make an effort to recover by moving us to a new room, providing $300 in resort credit, and offering us an Oasis bed at the pool, which we appreciated. However, the service inconsistencies continued throughout our stay. One evening we returned from dinner to find another couple's honeymoon welcome package--including champagne and banana bread--delivered to our room. While not a major inconvenience, it highlighted a lack of personalization and attention to detail that you simply don't expect at this level. Pool service was another disappointment. Our initial lunch order of avocado toast, poke, and carne asada tacos took over 30 minutes, and a later quesadilla order also took more than 30 minutes. The staff did comp us a round of drinks for the delay, which was appreciated, but the food itself was underwhelming and didn't justify the premium pricing. What stood out most was the disconnect between the cost of staying here and the overall experience. When you choose a Ritz-Carlton, you're not just paying for a beautiful property--you're paying for exceptional, personalized service and flawless execution. That's the standard the brand has built its reputation on. While the staff consistently tried to make things right after issues occurred, there were simply too many preventable mistakes during one stay. This is a beautiful resort with wonderful employees, but at this price point--and as Platinum members--we expected a much more polished, personalized, and consistently exceptional experience. Recovering from service failures is appreciated, but ideally, guests shouldn't have to experience so many of them in the first place.

We booked our 3rd stay at Napili Point once again through Donna Bender of MauiCalls. Napili Point…read morehas everything we look for when we come to Maui: it's quiet, has wonderful snorkeling literally right outside your door, helpful and kind staff, kitchen with amenities, view....and some of the best prices on the island for ocean front properties with kitchens. We were in a 1 BR + loft unit on the second floor in Napili. This was needed due to our group arrangements (two teen boys, two adults). The boys slept in the twin beds in our back bedroom, we slept upstairs in the loft with a gorgeous view out onto Honokeana Cove. We could watch sunsets from our balcony and it was an easy walk to the barbecues on the grass area of the lower levels or to the pool(s). We've also stayed in the lower 1br units and they're equally perfect. Donna will help you figure out what you need and get it all booked for you. We rented snorkel gear for the week at the shop in the parking lot next door, which makes it so easy for returns when you're done. Their prices seem comparable to the other chains on the island and they were really helpful in picking out the best size fins for my in-between feet. I highly recommend getting a float belt so you can just float without even thinking about it while snorkeling. We went out in the bay at least three times a day to swim with turtles, fish, octopus, eels...just amazing. Be sure to use the defog that the shop gives you with your rental! We stock up on groceries at costco and the market and then cook almost all our meals in the condo. The kitchen is well stocked with every utensil we would've wanted (except maybe a digital meat thermometer for the time we grilled steaks!) If you do like to eat out, Napili Point is located close to lots of great spots... The beds in our unit were really comfortable, the towels nice and fluffy, the furniture is tasteful and clean and the unit was well-updated. All in all, another perfect stay. Donna gave us her Local Girl's Guide to Maui to take with us to Maui. It's packed with unique recommendations - not the kind you find on the message boards or the tour books - lots of great tips.

A little slice of paradise on earth. If you want a family full service resort with all the…read moreamenities this may not be your place. If you're looking for home away from home on some of the best snorkeling beaches in the country you've found your spot! First night here and already saw three giant sea turtles less than 3 mins from our room. Already feeling the Hawaiian relaxation vibes. Strongly recommend this resort.

Stayed at Westin for five honeymoon nights best stay ever!!!…read more All staff was helpful,attentive and aloha kind felt welcomed and relaxed the entire time. Whalers Village is right next door to resort they have everything you need. Lots of restaurants to pick from. Located next to black rock snorkeling site. Stayed in the oceanfront tower amazing views of lush tropical forest property and beach views.

Absolutely AMAZING!…read more After reading several great reviews of the property, I booked a premium resort view room- kukahi tower. Unfortunately upon checkin, my requested two queen bed accommodations were unable to be provided. At the recommendation of the front desk clerk Caroline and the MOD (Manager on Duty) Keith We decided to opt for the king bed and roll in "Heavenly" twin. Keith was very apologetic for the lack of requested accomodations but provided us with an upgraded ocean view room and The LĀNAI . This resort is 5 stars in all respects. The staff experience was exceptional. The food & beverage experience was outstanding. The resort is spotless clean and meticulously maintained. The pools and surrounding decks were large enough that we never felt crowded or had an issue finding chairs. The resort has a huge game area "Valley Alley" with a full bar and kitchen. Well appointed with the latest games including VR, air hickey and even bowling. The resort is conveniently located right next to Whalers Village. A short 3 minute walk. Our room was well appointed with all the ammenities that you would expect from the Westin brand. From thick bath towels and The Heavenly bedding to ice cold A/C. This resort has it all. Our experience was made even better by the exceptional and most sincere service provided by Miss. Giadee Kaiwi Hōkūpa'a Experience Coordinator. She made our visit that much better with her warm smile and pleasant attitude. A true ambassador to the Westin name.