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    Napili Kai Beach Resort

    4.4 (196 reviews)
    PriceyHotels
    Open Open 24 hours

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    Hair in drain for days.

    Poor house cleaning. Bathroom floor not swept in days. Hair in shower not removed yet Living room not tidied yet. Bed made with minimal efforts. Parking lots rules not maintained, excessive non-guest cars. Leave no available spots. Something wrong with sharing true facts?

    Nice view. Affordable meal. Good place to relax and just enjoy the scenery while having breakfast.
    Justin H.

    Very nice and relaxing spot to enjoy breakfast. Would stay in the resort if ever go back to Maui.

    Iconic property marker
    Tony S.

    Great classic Hawaii feeling. Something magical. Very lush grounds throughout. Friendly staff, greets you as family. Housekeeping offered daily too. Full kitchens in suites, and very large lanais in all rooms. Just has the most relaxed atmosphere, unmatched by other places. Large enough for your vacation enjoyment, but not so massive like the 'mega resorts'. Seahouse restaurant onsite is one of the top rates places on the island. The beach is the best in the area for snorkeling, smooth sand, very little coral shoreside, and waves are normally small. Laundry room is available, but who wants to do laundry on vacation? Super quiet area as well, parking can be tough, but there is a spot for you on property ( and it's free).

    Beach at night
    Jax T.

    We enjoyed our stay here. The room was very nice, service was great and a lot of amenities! We swam in the pool, played putt putt golf, ate the restaurant (kids eat free), and enjoyed the beach and beautiful sunsets! My husband also rental scuba gear. But be careful, the waves are VERY strong on this beach.

    Another view from my lanai

    I was so excited about my upcoming third stay at Napili Kai in May, after having a wonderful vacation here last year. Then, I got laid off. I immediately called the hotel--six weeks before my trip--and they refunded my deposit. However, they refused to refund the $350 I paid to reserve a specific room. I was aware that this was the policy, but in this very stressful situation, I really need the $350 back. They refused. Not only was this a very sad statement about their customer service, but it was also extremely hypocritical. First of all, my room will be rented out within a few days. Second of all, the media is constantly saying that Maui is hurting financially since the fire, and people like me are coming there two years in a row to spend their money in Maui to help. But, then when a guest gets laid off and desperately needs their money back, Napili Kai says, "Too bad!" Napili Kai should be ashamed of itself. If they want people to travel to Maui to contribute to the post-fire economy, they should consider that stressful and tragic situations can happen to visitors as well. So much for the Aloha spirit.

    Jeff H.

    Our family had an amazing time at this resort and we will definitely be back, many many times in the future. It's authentic, beautiful, and perfect. The front desk staff were very warm and inviting. The manager Mel was super sweet and welcoming. She helps us out tremendously with great things to do at the resort and around the island. The Beach House Restaurant was delicious, service amazing. The rooms were perfect and had an amazing view. My wife, daughters, and I felt like we were home and super comfortable. We never wanted to leave. This was definitely the way to experience Hawaii. Thank Napili Kei for giving us great memories. The beach was gorgeous, we loved the pool, the snack shack. Jordan there was great! He cared about our experience, asking what we did and how it was going. Plus giving advice. He was great! Aloha until next time and Mahalo! (Oh! And the Hula show was super cool!!

    Alex G.

    We had a wonderful stay at the resort! Beautiful property, room and all the amenities. Location was perfect right on the beach. Check in our first day at the front desk wasn't welcoming with the staff after a long day flight, (Ike) not warmest desk person even after we check out. Looking forward visiting next year, hope to have a better experience at the front desk.

    This was the sunset view from our lanai.
    Sal B.

    This is a beautiful location. The Napili Bay has a soft sand beach where you can relax all day until the last bit of fiery sunset escapes. Our room was very nice with a king bed, kitchen, lanai, and gorgeous view of the ocean. The grounds are lush with tropical plants and flowers, and the staff everywhere in the resort were very friendly. The Sea House Restaurant is located on site beachside and also has a full bar. There is an 18-hole putting course, two swimming pools, and plenty to keep you satisfied. Excellent golf nearby and many quality restaurants. I will go here again.

    Bathroom/shower
    Mel A.

    This resort is absolutely beautiful! They are ran by amazing staff who are very kind, accommodating, and just a lovely bunch. We were at this resort for 8 days and 7 nights on a vacation package we purchased through a Costco membership. It came with a few different things so when we checked in, we had to slowly go through our welcome packet a second time in our studio. We then found out they had overlooked our free breakfast and welcome mai tai vouchers, went back and explained it to the staff we checked-in with and he sorted it out with his manager while being very apologetic about the mix up. It wasn't a big deal! Upon our arrival and check-in, we were greeted with some refreshing island juice drinks. The gentleman went through the resort welcome package and explained their parking, towel, restaurant, beach/pool, and other guest policies. When we got to our studio, we found a bottle of brut with a lovely bow and message tied to it for our anniversary. Such a wonderful gesture! Our beach-front studio was perfect with a well-furnished lanai, adorned with a few palm trees and beautiful tropical vegetation, overlooking the crescent Napili beach area and only a few steps away from the Sea House restaurant! How much more perfect could it have gotten?! The resort property features some activities for their guests to participate in but since we were out almost every day and for most of the day, we weren't able to attend any of them. Some examples are a putting social, mai tai social, slack key and a keiki (child) hula which all sounded really fun! There is a daily maid service if you so desire, a small kitchenette with all the basic kitchen tools should you feel like cooking your own meals but otherwise, there is a restaurant on-site (Sea House, see my separate review for specific details). Napili Kai resort also features a private beach, three different pools, a jacuzzi, and private beach front walking pathways throughout the property for those beautiful morning sunrise or evening sunset strolls! The entire place is very well maintained, the gardens abundantly filled with flowering tropical plants, trees and palm trees all over the property, and they have a boutique as well as a massage spa on-site (see my separate Makai spa review). Our stay was such a relaxing and pleasant one complete with the most beautiful sunrise, sunsets and rainbow views. I recommend checking this resort out if you're wanting to stay in the Lahaina area while in Maui! It might be a little farther away from the airport but you will get more of the relaxing, island feels staying here. The resort offers great amenities, fantastic views, and memories that will last you a lifetime or two!

    Sunset from the Sea House Restaurant.

    I have been staying here almost every year since 1995. My grandparents started staying here as far back as the 70s. Napili Kai Beach Resort is a bit of a hidden gem and my happiest place on earth.

    Napili Bay

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    2 years ago

    Sea House was great View was over the top. Drinks were good and food wonderful. Wonderful service

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    8 years ago

    The best place there is! Gorgeous views from almost very room! The most fantastic calm beach. Staff friendlier and best service there is!

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    Ask the Community - Napili Kai Beach Resort

    Are there a lot of children at this resort?

    It depends on what you mean by "a lot." I didn't think so, but I've only ever been there with my kids, so my perspective may differ. I wouldn't go if you want to be able to hang out at a kid-free pool (though there is an adults-only hot tub on the… 

    Is there a separate pool for children?

    There is a shallow portion on their pool that's kind of separated by a short wall. Napili Kai only has one pool.

    Do all of the rooms now have air conditioning?

    The whole hotel is now air conditioned !

    Are there laundry services there at the resort?

    I don't know if all of the rooms have them, but ours had a washer and dryer.

    View All 5 Questions

    Review Highlights - Napili Kai Beach Resort

    Sitting right on Napili Bay, you get a great gold sand beach and beautiful sunsets, without crowds of people.

    Mentioned in 25 reviews

    Read more highlights

    Montage Kapalua Bay by Montage Hotels

    Montage Kapalua Bay by Montage Hotels

    (122 reviews)

    The Wonderful Montage property has now transitioned to the St. Regis, and you can already feel that…read moreit's still early in the process. Breakfast service was noticeably slower, and some of the thoughtful touches we appreciated before -- like the kids club activities and special gestures -- are no longer available. The live music at the pool is also gone, which definitely changes the atmosphere. Pool service was inconsistent as well; we had to flag someone down just to order drinks, and even then the wait was quite long. On the positive side, it was great to see familiar faces still here. Eric is still around the pool and remains as welcoming as ever. The woman who served us at breakfast was lovely and had a wonderful smile, and Jenny at the spa is still here too -- she continues to be fantastic. We'll see how the full transition unfolds over the next 15-18 months.

    Review for their poolside bar:…read more Ah, sunset over a beautiful glittering sea while sipping delicious cocktails, can there be anything more relaxing? We often sip n sunset at this outdoor bar beside the Montage pool so we can watch whales frolicking in winter. Service is always excellent and friendly, and tonight wasn't any different. Our waitress did make a mistake on the order but instantly put it right so nicely we couldn't fault her, plus we were left with an extra free drink so what was there to complain about! As it is a pool bar there is a very relaxed vibe so we can visit after snorkeling and feel perfectly dressed :) There is often a musician playing live music too. It is soooo nice to just hang out here at sunset, I suggest you do too!

    The Ritz-Carlton - The Ritz-Carlton, Kapalua

    The Ritz-Carlton

    (892 reviews)

    $$$$

    Well, that old saying 'it's not like it's the Ritz' rings classic…read more Valet spot-on fast. Zero wait. Impeccably dressed staff, attentive, polite and happy to help, very pleasant. We came for dinner and a show, and a tour of the grounds, but not a hotel stay. I can confirm the grounds are spectacular, with courtesy cart for longer distance. Property is very well taken care of (shout out to the protected native area and commemorative plaque). Food staff was very accommodating, and most importantly, friendly but not overbearing. Well done! Location is probably one of the too 3 on the west side. Ritz, thank you.

    We came to the Ritz-Carlton expecting the level of service and attention to detail that the brand…read moreis known for--especially considering the premium price and the fact that we're Platinum members. Unfortunately, our experience fell well short of those expectations. Our stay started with being checked into a room that hadn't even been cleaned. After bringing it to the staff's attention, they did make an effort to recover by moving us to a new room, providing $300 in resort credit, and offering us an Oasis bed at the pool, which we appreciated. However, the service inconsistencies continued throughout our stay. One evening we returned from dinner to find another couple's honeymoon welcome package--including champagne and banana bread--delivered to our room. While not a major inconvenience, it highlighted a lack of personalization and attention to detail that you simply don't expect at this level. Pool service was another disappointment. Our initial lunch order of avocado toast, poke, and carne asada tacos took over 30 minutes, and a later quesadilla order also took more than 30 minutes. The staff did comp us a round of drinks for the delay, which was appreciated, but the food itself was underwhelming and didn't justify the premium pricing. What stood out most was the disconnect between the cost of staying here and the overall experience. When you choose a Ritz-Carlton, you're not just paying for a beautiful property--you're paying for exceptional, personalized service and flawless execution. That's the standard the brand has built its reputation on. While the staff consistently tried to make things right after issues occurred, there were simply too many preventable mistakes during one stay. This is a beautiful resort with wonderful employees, but at this price point--and as Platinum members--we expected a much more polished, personalized, and consistently exceptional experience. Recovering from service failures is appreciated, but ideally, guests shouldn't have to experience so many of them in the first place.

    Napili Sunset

    Napili Sunset

    (52 reviews)

    $$

    My experience at this hotel was absolutely terrible. When I…read morearrived, there were construction works being carried out directly in front of my room. The noise was so intense that it was impossible to rest. I had just completed a 5.5-hour flight and was extremely exhausted, but I couldn't lie down or sleep because there was constant cutting, drilling, and loud construction noise. It was unbearable. I went outside and politely asked the workers to stop or at least move the work further away from my room, but they refused. I then started recording a video to document the situation and have evidence for a review. At that point, one of the workers approached me, began threatening me, and tried to take my phone. It was a very disturbing experience. I went to the front desk and asked them to stop the situation, but they refused to help. Yes, I raised my voice out of frustration, but instead of resolving the issue, they called the police and made it seem like I was at fault. If you are looking for a peaceful and comfortable stay, please do not choose this hotel. There is no respect for guests here -- it feels like they only care about money. I struggled to get my refund back and, after a lot of effort, I finally managed to recover my money. I did not even stay there for two hours before leaving. Honestly, when I left, I felt relieved and happy knowing I would never return to this place again. As for the rooms, there was a very strong smell of mold. I did not see visible mold, but the odor was overwhelming the moment I opened the door. The photos make the rooms look spacious, modern, and well-maintained, but in reality, they are small, worn out, and the furniture looks old and used. That moldy smell is something I will never forget.

    Golden sand, turquoise water and magical sunsets. Napili Sunset was perfect for a couple of days in…read moreMaui. Finding a reasonably priced hotel along the beach in Maui can be a challenge. Napili Sunset was great for a short trip. The one and two bedroom apartments are literally steps from the ocean. Walk down the path to the protected Napili Beach to enjoy the gentle waves, green sea turtles and the golden sand between your toes. Grab a boogie board or noodle to borrow for the afternoon. Snorkeling gear is available if you didn't bring your own. Beautiful coral reefs with so many colorful fish. Stroll along the ocean and enjoy a sky filled with stars at night. Enjoy the garden landscaped with giant hibiscus and palm trees. Gabriel was so nice when he checked us into the room. Love the waterproof wristbands which serve as keys. Thanks for the tips to book a last minute early morning whale watching cruise. Amazing to see hundreds of whales including baby whales learning to breach. The room was simple but cute for a weekend beach stay. Fully stocked kitchen available. Oversized balcony with a peekaboo view of the ocean overlooking the pool and garden. Even binoculars were available for whale watching. Nice perks also included free parking, good WiFi and no resort fees. Fresh towels are available at the office. Studios have air conditioning, but ocean view rooms do not. Would definitely stay here again. Thanks for a great stay at Napili Bay Beach.

    Napili Surf Beach Resort - King bed!

    Napili Surf Beach Resort

    (58 reviews)

    Amazing units. WiFi. TV, fridge, freezer, all appliances. Comfy beds. Decent showers. Cool pools…read more And it really is just steps away from the beach. Decent parking too. On site laundry room. Great place to vacation. Also great place to stay if you're working on this side of the island. Love it!

    There are places you visit, and then there are places that quietly become part of you. Napili Surf…read moreis the latter. It's the kind of spot that doesn't shout for attention--it just exists in harmony with the ocean, the trade winds, and the rhythm of a life that's beautifully unhurried. Mornings here feel sacred. The scent of plumeria, the hush of early waves, and that first cup of Kona coffee sipped barefoot on your lanai--it's a reminder that life's simplest pleasures are often its best. You look out over Napili Bay, see turtles gliding through turquoise water, and realize there's no need for anything more extravagant. What makes this place special, beyond the postcard view, is its soul. There's an unmistakable ohana spirit that threads through everything--the kind that makes strangers smile at you, that makes staff remember your name. Pauline deserves a standing ovation--responsive, gracious, and the kind of person who seems to anticipate your needs before you even voice them. The team here doesn't just manage a property; they curate a feeling. Napili Surf isn't the cheapest stay on the island--but that's missing the point. It's value in its truest form: authenticity, serenity, and the sense you've stumbled upon something quietly extraordinary. No marble lobbies, no pretension--just barefoot luxury, Maui-style. If you know, you know.

    Kahana Village Vacation Rentals - Sunset on the beach

    Kahana Village Vacation Rentals

    (37 reviews)

    $$

    Kahana Villiage Beachfront Rentals is absolutely the best place to stay for your trip to Maui. We…read morestayed in a 3 bedroom condo and it was spacious, well equipped, and absolutely comfortable. The decor was so nice, and the patio with a view of the ocean was amazing. The pool is ten yards away and the private beach is just a few feet beyond that. The staff is so friendly and accommodating and the grounds are immaculately maintained. The condos come with beach chairs, boogie boards, and a cooler for your beach trips! It was our first trip here and we will definitely be back.

    I have to revise my review for Kahana Village. They did advertise the unit for only sleeping 5…read more We saw the pictures and saw the sofa bed and thought that would be perfect for all to have their own beds. Then upon arriving find the pillows and sheets another bonus until it was time to go to sleep and discovering the sofabed was not functional or usable as a bed at all. I was still very disappointed by the customer service that I received and the tone of voice that was used to me when I asked the question about using the sofabed. They were accommodating and had a rollaway bed delivered the next day. I met Mike who is on the management team here at Kahana Village and explained what had happened the prior night from the woman who answered the phone. Thank you to Mike I am still disappointed by the sofabed issue but I am able to focus more on the positive aspects of the place. The location is about 6 miles North of Lahaina and in a small resort area. It is a little outdated but safe and comfortable. The amenities are the pool area which includes a gazebo with ice machines and it comes with Beach chairs, snorkel gear, boogie boards and a cooler for the beach adventures. There are a couple restaurants and bars that are walking distance from the complex. I am eating it somewhere between and 3.5-4.0 and rounding up because Mike was such a nice person and made the rest of the vacation for me.

    Napili Kai Beach Resort - hotels - Updated August 2026

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