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    Napili Kai Beach Resort

    4.4 (197 reviews)
    PriceyHotels
    Open Open 24 hours

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    Hair in drain for days.

    Poor house cleaning. Bathroom floor not swept in days. Hair in shower not removed yet Living room not tidied yet. Bed made with minimal efforts. Parking lots rules not maintained, excessive non-guest cars. Leave no available spots. Something wrong with sharing true facts?

    Tanya C.

    Aloha! We stayed at Napili Kai Beach Resort 1/22 - 1/26. The resort was beautiful filled with lush vegetation and an amazing ocean view. We were assigned Room #67, which I would not recommend because it is located in the main lobby area. So when you walk out of your room you are faced with everyone in the lobby, the front desk, etc. The room however, did provide optimal ocean viewing. I was able to see whales from our balcony! The room itself was very spacious and comfortable. It came equipped with a full on kitchen including a stove, microwave, refrigerator, freezer, dishes, utensils, glassware, cleaning supplies, the works! I can see how this would come in handy for long term guests, as eating out in Hawaii can be quite expensive! We ate at the restaurant on property which was pretty good, not five star, but good. Try the pink snapper plate with the scallops and shrimp and thank me later! They have a happy hour from 2-5pm daily where they serve appetizers, beers and drinks half price. The ahi poke nachos were delish! The beach itself was nice, but be warned there are no chairs or loungers set up. They said you can move chairs from the pool area down to the beach, and umbrellas were available for rent. This was a change from the resorts that we are used to that provide those amenities, but we made do and just sat on our beach towels which was just fine. The hubby went snorkeling and said it was nice. He saw a sea snake! The beach is not private, no beaches in Hawaii are, so it got pretty packed during those golden times of day. Still beautiful nevertheless. Thank you to Jackie who cleaned our room twice during our stay. Everything was clean and immaculate. Huge shout out to Amy at the front desk. She was very nice, and welcoming. She helped with some activity and shopping suggestions and provided a map to help us out with things to do and places to go. She always had a smile on her face and you could tell all the guests loved her! Give Amy a raise! My reason for giving four stars instead of five is this. We asked for a late checkout when we arrived. They told us we could just call the morning of our departure date. I spoke with a gal at the front desk the evening prior who checked their system and assured me the room had not been booked and an early checkout would be in order. However, when I called at 720am the same lady then told me the room was booked and we needed to be out by 11am. This was extremely disappointing since our flight back to Vegas was not until 930pm, as I explained to her the night before. It worked out alright and we explored the island to kill time, but was extremely disappointing. Other than that, it was a very enjoyable experience. I am not sure if we will return to Maui, because we have to see the rest of the world, but if you go I would definitely recommend Napili Kai! -Mahalo

    Iconic property marker
    Tony S.

    Great classic Hawaii feeling. Something magical. Very lush grounds throughout. Friendly staff, greets you as family. Housekeeping offered daily too. Full kitchens in suites, and very large lanais in all rooms. Just has the most relaxed atmosphere, unmatched by other places. Large enough for your vacation enjoyment, but not so massive like the 'mega resorts'. Seahouse restaurant onsite is one of the top rates places on the island. The beach is the best in the area for snorkeling, smooth sand, very little coral shoreside, and waves are normally small. Laundry room is available, but who wants to do laundry on vacation? Super quiet area as well, parking can be tough, but there is a spot for you on property ( and it's free).

    Nice view. Affordable meal. Good place to relax and just enjoy the scenery while having breakfast.
    Justin H.

    Very nice and relaxing spot to enjoy breakfast. Would stay in the resort if ever go back to Maui.

    Beach at night
    Jax T.

    We enjoyed our stay here. The room was very nice, service was great and a lot of amenities! We swam in the pool, played putt putt golf, ate the restaurant (kids eat free), and enjoyed the beach and beautiful sunsets! My husband also rental scuba gear. But be careful, the waves are VERY strong on this beach.

    Another view from my lanai

    I was so excited about my upcoming third stay at Napili Kai in May, after having a wonderful vacation here last year. Then, I got laid off. I immediately called the hotel--six weeks before my trip--and they refunded my deposit. However, they refused to refund the $350 I paid to reserve a specific room. I was aware that this was the policy, but in this very stressful situation, I really need the $350 back. They refused. Not only was this a very sad statement about their customer service, but it was also extremely hypocritical. First of all, my room will be rented out within a few days. Second of all, the media is constantly saying that Maui is hurting financially since the fire, and people like me are coming there two years in a row to spend their money in Maui to help. But, then when a guest gets laid off and desperately needs their money back, Napili Kai says, "Too bad!" Napili Kai should be ashamed of itself. If they want people to travel to Maui to contribute to the post-fire economy, they should consider that stressful and tragic situations can happen to visitors as well. So much for the Aloha spirit.

    Jeff H.

    Our family had an amazing time at this resort and we will definitely be back, many many times in the future. It's authentic, beautiful, and perfect. The front desk staff were very warm and inviting. The manager Mel was super sweet and welcoming. She helps us out tremendously with great things to do at the resort and around the island. The Beach House Restaurant was delicious, service amazing. The rooms were perfect and had an amazing view. My wife, daughters, and I felt like we were home and super comfortable. We never wanted to leave. This was definitely the way to experience Hawaii. Thank Napili Kei for giving us great memories. The beach was gorgeous, we loved the pool, the snack shack. Jordan there was great! He cared about our experience, asking what we did and how it was going. Plus giving advice. He was great! Aloha until next time and Mahalo! (Oh! And the Hula show was super cool!!

    This was the sunset view from our lanai.
    Sal B.

    This is a beautiful location. The Napili Bay has a soft sand beach where you can relax all day until the last bit of fiery sunset escapes. Our room was very nice with a king bed, kitchen, lanai, and gorgeous view of the ocean. The grounds are lush with tropical plants and flowers, and the staff everywhere in the resort were very friendly. The Sea House Restaurant is located on site beachside and also has a full bar. There is an 18-hole putting course, two swimming pools, and plenty to keep you satisfied. Excellent golf nearby and many quality restaurants. I will go here again.

    Alex G.

    We had a wonderful stay at the resort! Beautiful property, room and all the amenities. Location was perfect right on the beach. Check in our first day at the front desk wasn't welcoming with the staff after a long day flight, (Ike) not warmest desk person even after we check out. Looking forward visiting next year, hope to have a better experience at the front desk.

    Bathroom/shower
    Mel A.

    This resort is absolutely beautiful! They are ran by amazing staff who are very kind, accommodating, and just a lovely bunch. We were at this resort for 8 days and 7 nights on a vacation package we purchased through a Costco membership. It came with a few different things so when we checked in, we had to slowly go through our welcome packet a second time in our studio. We then found out they had overlooked our free breakfast and welcome mai tai vouchers, went back and explained it to the staff we checked-in with and he sorted it out with his manager while being very apologetic about the mix up. It wasn't a big deal! Upon our arrival and check-in, we were greeted with some refreshing island juice drinks. The gentleman went through the resort welcome package and explained their parking, towel, restaurant, beach/pool, and other guest policies. When we got to our studio, we found a bottle of brut with a lovely bow and message tied to it for our anniversary. Such a wonderful gesture! Our beach-front studio was perfect with a well-furnished lanai, adorned with a few palm trees and beautiful tropical vegetation, overlooking the crescent Napili beach area and only a few steps away from the Sea House restaurant! How much more perfect could it have gotten?! The resort property features some activities for their guests to participate in but since we were out almost every day and for most of the day, we weren't able to attend any of them. Some examples are a putting social, mai tai social, slack key and a keiki (child) hula which all sounded really fun! There is a daily maid service if you so desire, a small kitchenette with all the basic kitchen tools should you feel like cooking your own meals but otherwise, there is a restaurant on-site (Sea House, see my separate review for specific details). Napili Kai resort also features a private beach, three different pools, a jacuzzi, and private beach front walking pathways throughout the property for those beautiful morning sunrise or evening sunset strolls! The entire place is very well maintained, the gardens abundantly filled with flowering tropical plants, trees and palm trees all over the property, and they have a boutique as well as a massage spa on-site (see my separate Makai spa review). Our stay was such a relaxing and pleasant one complete with the most beautiful sunrise, sunsets and rainbow views. I recommend checking this resort out if you're wanting to stay in the Lahaina area while in Maui! It might be a little farther away from the airport but you will get more of the relaxing, island feels staying here. The resort offers great amenities, fantastic views, and memories that will last you a lifetime or two!

    Sunset from the Sea House Restaurant.

    I have been staying here almost every year since 1995. My grandparents started staying here as far back as the 70s. Napili Kai Beach Resort is a bit of a hidden gem and my happiest place on earth.

    Napili Bay

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    Sea House was great View was over the top. Drinks were good and food wonderful. Wonderful service

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    Page 1 of 5

    Ask the Community - Napili Kai Beach Resort

    Are there a lot of children at this resort?

    It depends on what you mean by "a lot." I didn't think so, but I've only ever been there with my kids, so my perspective may differ. I wouldn't go if you want to be able to hang out at a kid-free pool (though there is an adults-only hot tub on the… 

    Is there a separate pool for children?

    There is a shallow portion on their pool that's kind of separated by a short wall. Napili Kai only has one pool.

    Do all of the rooms now have air conditioning?

    The whole hotel is now air conditioned !

    Are there laundry services there at the resort?

    I don't know if all of the rooms have them, but ours had a washer and dryer.

    View All 5 Questions

    Review Highlights - Napili Kai Beach Resort

    Sitting right on Napili Bay, you get a great gold sand beach and beautiful sunsets, without crowds of people.

    Mentioned in 25 reviews

    Read more highlights

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    Napili Surf Beach Resort - King bed!

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    Napili Kai Beach Resort - hotels - Updated September 2026

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