Poor treatment by owner my sil bought a car from him my sil in hospital undergoing surgery right…read morenow. He bought car from them it was to be moved off lot by Monday he gave me one more day and if not gone will tow it to impound lot. I told him couldn't he work with us and said no said lot was for paying customers. My sil is a paying customer. I told him he could be nicer and he laughed at me. So much for small town kindness.

been going here for years never have had a problem with these guys. everything cost money and every…read morebody has bad days. but every day is good with these guys good people good service quality work and will sometimes go out of the way if they can to help someone. it is a business. though not a maid service

This place and people are freaking awesome!!! Courteous, knowledgeable, respectful, committed to…read morethe job, reasonable, HONEST!!! My husband even mentioned how clean and welcoming the place is. Sarah is AHMAZING too. I'll recommend them to anyone that I can. I'll tell people who don't even need to know lol. I love when humans treat other humans as we all should! Perfection.

Great customer service. They got me back on the road. They came highly recommended and DID NOT…read moreDISAPPOINT! Thank you!

We were on a 5,200 mile trip in our RV and developed transmission issues in Mt Vernon. Mike and…read morethe M&M Transmission team were unbelievable. His expertise, advice, and generosity were beyond belief. Mike made sure we got back on the road as quickly as possible. Living in NC, I will probably never see Mike again, but I can truly say I have a friend in the transmission business. If you need transmission work in the Mt Vernon area, there is no one I would trust more.

Oh my goodness, my son and his girlfriend had the SAME scenario as Russell G. moving across country…read morefrom Idaho to Virginia. I was hesitant to give the details of same day service in an emergency but it happened again! UNHEARD OF to have it fixed in one day! I believe my son said the woman's name was Leanne that fought with the warranty company for them and GOT IT! I thought that we had hospitality here in the south but MOUNT VERNON, ILLINOIS has a GEM!!!! If I could give this company TEN stars I would do it. As a Mom, I was actually crying because I am so grateful to this company of hard working employees which is so rare to find. They would have had to either leave the truck & trailer to come home for work in her car, stay in a hotel or we would have had to drive him back to Illinois then come back again to Virginia. M&M Transmission...you are the best!!

we have used Steve Seiler to rebuild our transmission very satisfied with the quality of work. He…read morestands behind his warranty's. Highly recommend

I took my 2005 Ford Escape in for rebuild July 2 2015 and was given a 3 yr warranty. I took my car…read morein on May 24, 2018 with reports that I had lost reverse and the other gears begin slipping. I received my car back on June 13 and was told the seal had been replaced. I return the car back to the shop on June 18 with reports that the slipping continued. I picked up the car, for the second time on June 27, being told that the bands had been adjusted. On June 28 , while driving on interstate 57, the transmission had a complete blowout, less than 24 hours after I pick it up from the shop. I called Clay's transmission and he told me to have it towed in there and He would see what was going on. The tow bill was $126. Six weeks later, on August 13, I receive my car back for the third time, having been told that the transmission had been completely re-built. I drove the car to St. Louis and back to Southern Illinois. When I parked the car everything had run fine. However, when I started the car up, there was a a clanking noise under the hood. I immediately shut the car off. My 32yr old son got out and looked under the car and had me restart it, the clanging noise stopped and one of the transmission bolts had fallen out. It was stripped and bent. I returned the car to clays Where he told me he could see oil leaking out and they would look at it again. August 22 I returned my car to the shop for the fourth time. It was not available to pick up until after Labor Day. When I picked up the car, the owner and I discussed the tow bill. After going back and forth he finally agreed he would pay the tow bill. It is now November 2. I called my towing company, who said clays transmission had called him and said he would be sending a check in the mail, but they had never received it. I contacted clays transmission and spoke with the owner who told me once again, " I will take care of it, but it just slipped my mind" I'm giving this company a 2 rating because they can do good transmission repair, but 1. The tow bill hasn't been taken care of and it had been 2 months since I picked up my car 2. The stripped transmission bolt was shoddy workmanship( it had been taken in and out too many times. 3. The drivers window will only go halfway down now, ( this happens because the door gets slammed to hard and breaks the plastic pieces on the inside. 4. I have not received one piece of paper ( receipt) showing the work done on my car. Now it's August 2019 and guess what!!!! My transmission slipping going into 3rd gear. I've babied this car so much trying to get it to last as long as possible. The other update is once I contacted the Better business bureau 3 months after I had gotten my car back, Scott( the manager of clays transmission ) did go over and take car of the tow bill.

I don't recommend this place. They say they will have your car done in X amount of days. I call for…read morean update "Oh it'll be done next week" 1 month later, they still have my car. Very aggravating.

Love this place. If you have any problems with you transmission, they will give you an honest…read moreanswer and a fair price.

Charged us $55.xx for a Trans filter that they apparently did not replace! Informed us we needed a…read morenew transmission & we did not!! Car had loose motor mount and exhaust pipe after visit it did not have that before they looked at it as I heard funny noises under car when I started it!!! Our local Auto Repair consequently did the Trans Service, fixed the motor mount and exhaust and our car is running like a top! So we had anguish and grief worrying about our car and it's transmission that we did not need to have. Plus we are out the $55.18 and a whole day of our time.