A terrible experience in Utica, MI. I paid for the most expensive package, and during the wash they broke my front windshield. This is completely unacceptable and shows a total lack of care for customers' vehicles. On top of that, the staff was unprofessional and rude, and took no responsibility for the damage they caused. Instead of resolving the issue, they ignored it. This place has no safety standards and no respect for customers. If you don't want to risk your car and your money, stay away from this car wash. If this situation is not resolved, I will be forced to take legal action to recover my damages. Do not recommend at all. read more

Poor quality equipment. Cloth rollers often broke. Leaves scratches on the paint. Manager is VERY unprofessional and has a terrible attitude. Complaints to the email go unanswered. This is the first business that I felt compelled to leave a bad review. read more

Came here and was the only car in line. I requested the middle car wash that came with a pre soak and rim wash. The guy charged me with an attitude for whatever reason and then sent my car through without pre soaking it and only the light for the $1.99 wash turned on. This was a complete scam. They gave me a lower service than what I asked and I'm pretty sure the guy purposely did it because it was towards the end of the day. Don't waste your time here. There are too many other places to go. read more

0 stars for real. So, I'm on my way to an appt, I have extra time and yeehaw, here's a quick wash. So, the signs outside advertise the $3 wash. That's the super basic. There were 3 choices. The "ultimate" was $13. That's what I chose. I am super leary of the washes we've you have to get your car "on the rail". I've had a couple disasters at other places. I got super excited cuz the fella was hand spraying the back of the car in front of me, so I knew he'd be able to guide me. So, he waves me up, and I say, "oh, you spray down the car." Attitude that wouldn't and didn't quit. He starts in on me that they don't do any hand washing. I was aware of that. He never gave me a chance to finish. I tried to stop him as I gave him my card, and he starts in on me. "I was trying to explain...etc. He was beyond rude. He such my card in the machine and I said, "if you're going to have attitude, forget it." He pulls my card out and starts to hand it back to be. I say, "really"? More smartalec comments. I used some colorful language backing up as he told the woman behind me "You'll have to back up cuz she's mad." Guess what? She pulled away, too. This was so inappropriate. This guy is the manager. Jeremy is his name. Nastiness is his game. Never again. read more

The guy who asked me what wash i wanted tonight was very rude and unprofessional. To start off I have a 25-year-old car that's very long and all I wanna do is straighten up a little bit before I pulled in when I proceeded to do that he threw his arms in the air in a very very arrogant manner more like a little child. I told him I'd like the $10 wash and he took my money and walked away without even spraying my car down.This gentleman was fairly tall with a full beard with bibs on I wouldn't Recommend this establishment anybody read more

This place stinks, and the guy up front is rude and needs to learn how to talk to people! From what I'm seeing on other reviews, I don't know how this place is still around. Probably NOT much longer, I hope!! It's cheep, but not worth your $$$ or time. Do NOT go there!! Want to call ownership on that one. read more

I drove in and asked for the $10 monthly special (from the sign sitting on hall rd). The gentleman helping me said "it's an extra dollar for SUVs"and proceeded to give me change for my $11 charge for a $20. I asked him if a receive something for when I come back, and he said "we are out of the coupon books.i thought you wanted the super wash" (which sounds nothing like "monthly unlimited". I asked him if they would be getting them in again, and he said "we are all out of coupon books. The third time I tried to ask if they would be recieving more in the future, he said "FOR THE THIRD TIME, WE HAVE NO MORE COUPON BOOKS!" I was so taken back by this response, I asked to please have my money back and back out. As I was leaving I had to ask him 3 times if he was the owner of that establishment, and he finally told me he runs the place. I frequent this car wash weekly, and have always had an excellent experience. I was excited to see a $10/month special. I wish I could give zero stars. I will be contacting the management at my earliest convenience. read more

This place sucks. Not even worth the $3 I paid. The attendant was a miserable SOB! I hope he wasn't the owner! It's not the first time I've seen this guy there. Never again will I go here! read more

I have no idea why others have given this car wash a bad review. My husband has been going there for a few months and has ALWAYS been happy. I was in the area today so thought I'd try it. Paid the $1.99 for express wash and in I went. So surprised that every inch of my dark blue car was clean. Most other car washes leave the back dirty. Definitely try it.. I know I'm going back for sure!!!! read more

Terrible experience, would never go back. The attendant with no teeth was extremely rude because I did not have exact change. I offered to pay with a card he said no, the machine is broke. There was no sign saying exact change only. He said, he's not a bank and what do I expect for a $2.00 shit show. Needless to say, I left without getting my car washed. I tried calling the phone number listed and of course it is disconnected. If this guy hates his job so much, he should find a new one; but who would hire such an arrogant a...... Plenty of other car washes out there. I would give him 0 stars if I could. read more

Never again will I go there. The guy is waving me up never told me to put in in neutral then started swearing at me and threatening me to get out of my car if he had something to say. All I said it would be nice when to put the vehicle in neutral instead of one hand in the pocket and the other smoking a cigarette. Never again. This place isn't worth 2 bucks. If I could give 0 stars I would. read more

Best car wash around. First time using a car wash and the southern guy was very helpful. Ended up with the ultimate and best decision ever. My car looks amazing. Thanks southern guy. I will be back as long as your there. :) read more

When you get a text message of your sister in law crying because the two male attendants yelled at her for getting a car wash, it makes you wonder what sort of establishment this is. I am not comfortable allowing my wife, or family getting their car washed there. They charge you $3 to get the car washed, because they're cheap and get you in the door. How can any car wash company be rude and horrible to customers, especially women, and survive, when you can go down Hall Road and pass 5 other places? The company does not have a website probably because it is hiding behind the shame of the way they treat people, which is unfortunate because I would like to post this review on their website. Unfortunately, this place will still get business from people because of the cheap price tag, however like many things in life you get what you pay for. Ultimately, like countless people who have posted a similar review, I will spend $10 to get the same car wash with a company that treats the customer with respect. Awful. Shameful. Maybe another carwash will take over the establishment when this place closes. read more

Terrible car wash,the guy talked me into coupon book and when I returned 2months later was told they were expired and when I tried to explain how I just bought them he just said they are expired. Very rude people. read more

I am pretty sure this place uses their own recyclyed water, because it smelled bad during the first rinse. The final rinse may be clean, but car did not come out clean at all. I do not reccomend this place. Go to EJ's just east of here for a better wash. read more

This is the worst service I've had at a car wash. They claim all vehicles are the same price, but aren't. This guy named joe tries to charge me extra to pre spray down my car. Isn't that your job to pre spray the car before entering the car wash. Ask to speak to manger and he walks off swearing and muttering under his breathe and tells me to go elsewhere. I start to drive off The manager comes back all polite at first then started to get rude with me. Needless to say I went to another car wash that was cheaper and they pre washed my car free of charge like any car wash place read more

This car wash is cheapest and good I highly recommend it for everyone stuff are nice hard workers and it's only $2 to have your car washed through all their machines read more

I paid the guy $10 for best car wash. He marked number 6 on my windshiel. When my car went through the car wash the underbody wash lightl never lighted which was part of the $10 car wash. I bet these guys are ripping off the customers and the owner. Never going back read more

Terrible!!! Unfortunate, unprovoked run-in with very rude, condescending attendant while pulling up to car wash. Ended up leaving without service as he continued to yell at my car as I was leaving. Why would anyone give money to a business who hires such pathetically poorly behaved and rude employees? Very surprised this car wash is still in business, especially with the number of other car washes in the area. read more

Avoid!! I just wanted a 6$ car wash but was suggested to get there "best" car wash for $8. They just ran it through without using a brush. I got home noticed i still had dead bugs and debris on the grill. I went back up there to see what they could do. They stated that the policy is there is nothing they can do once you leave the property. Amazing they are still in business with all these 1 star reviews read more

They didn't wipe my car down and just stood there at the entry. The brush guy literally stood there. I paid for the better wash and received a basic wash. Left with dirt still on my car and dirt on my windows. This will be my first and last visit to this car wash. read more

Shitty service and ruined my paint. Had to go to an auto detailer to refurbish the paint back to normal. Looks like a shack and overall terrible service. read more

Terrible service and lazy workers. Beyond rude. Zero customer service and would never go back. Yelled at me and even felt threatened. Don't waste your time. read more

UUGGHHH. Rude people, and mediocre quality at best. Car was still wet and dirty after buying their most expensive wash. Went through 2nd time, fella argued with me about it but finally allowed me through again AT THE BASIC level. Car came out dirty and wet again. GO ELSEWHERE. read more

This is the worst car wash I've ever seen. I get that's it a cheap wash, but I at least expect the dirt to removed from my windshield. The truck doesn't even look like it's been washed. The employee taking the money seemed mad that he had to working on a Sunday morning. Sorry dude not my problem at least you have a job. read more

This is a very good car wash!! They updated a lot of things and offer good services. The guy at night is very helpful and kind. Won't go anywhere else :) read more

Went through this car wash and my brand new wiper was ripped off my car and broken, I was unable to repair and had to buy a new one. Will. It be back. read more

Was going to get my car washed, as advertised it says $2, nothing more, nothing less. I pull up and tell him that I want the "Good" wash, he says "That'll be $3." I asked why it wasn't $2, and he explained about how "new management" said it was a policy that cars over 5' have to be charged a dollar more. Yet my car is only an inch and a half over 5'? Kind of ridiculous. I don't know why I felt like they were just takin the extra dollar just to take it? I usually don't get a feeling like that, but here I did. read more

We bring all four of our cars here. Never had any issues, Jerry the manager takes good care of us.

I pulled in this morning to take advantage of a rainy day free car wash special this business was promoting with a roadside sign. I thought "what a great way to market for new patrons". As I pulled in and waited for the wash to begin, I looked at the attendant who was glaring at me with a disgusted look on his face. Not understanding, I rolled down my window only to hear him say in a very demeaning sarcastic tone "you're welcome". I was shocked! Dumbfounded! I mean, I'll accept my responsibility for not rolling down my window and giving my portion of kindness with a cheery "Thank you for giving away your services", but to be slapped in the face with the reaction I received was uncalled for! Not only will I NOT be a customer in the future, but your 'free wash' marketing event backfired as a result. read more

It's too bad you can't give 0 stars. There was no one at this car wash. We pulled in the the side entrance because we passed it and got into the line. Again, no other cars here. The attendant came out and questioned us "How'd you get in here?" "Didn't you see the sign?" I told him that we passed the wash and didn't have time to go through three lights to turn around just to get a car wash. I asked him if he wanted to sell us a car wash and he told us to go back around. He then said to never come back. This place doesn't have to worry about that. With a dozen car washes in the area there are plenty of better options. read more

I will never go here again! The attendant was SCREAMING at me to move my car up in the lane, regardless of the fact there was a car directly in front of me. Don't tell me how to drive my car! He yelled at me to roll down my window so he could berate me with insults and told me to never come back. No problem Asshole. read more

THE WORST CAR WASH EVER. don't recommend at ALL. I got the $6 wash and the owner came up to me and said to pay $7. I was very confused but I just gave him the extra dollar. It was fun at first but when u came out nobody dried your car and there was still dust on my car. THE "paint " which is suppose to clean your car WAS STILL ON MY CAR. And on top of all that it almost broke my windshield wiper. I had to get out of my car to put it back in this place. this car wash doesn't even deserve one star , they deserve ZERO. read more

Don't pay extra ever!!! U won't get it. Paid for tire and rim. Got nothing. Towel Dry. Nothing. Don't go back. My 5 year old Can do better read more

Been to this car wash numerous times and my car always comes out smelling bad and this time was the last straw I took my car in mildly dirty but when I came out of the car had bird shit on the side of it and dried grass on the bottom on top of that the dryers don't even work so I have water marks all over car that I now need to buff out its a complete waste of a car wash and a waste of money read more

Don't waste your money! There are plenty of other car washes that are friendly and would gladly accept your business. Today on my way home I stopped since it was convenient. There was a truck in front of me, he paid and it was now my turn.. the employee taking the money asked what I wanted, I said the $5 wash. I handed him my credit card & he asks me 'Do you have cash?' I said No.. he then said 'You don't have any cash?' I said no only a credit card. He then replied with 'You'll have to leave'. I said 'I didn't see any signs that say cash only?' He just smiled and said 'Sorry' I then asked numerous times where the sign was that says cash only and he didn't respond. There was a line behind me which the employee made back up in order for me to get out of the car wash. Where's the owner?? After my bad experience maybe they should be responding to all these AWFUL reviews! Or maybe even supervising their employees... it makes me wonder what type of illegal 'cash' operation they have going on! read more

I usually go here but end up with rain spots on my car. That's what you get for getting a car wash from such a cheap place. In addition, I went today and the money handler just wouldn't stop talking to the customer in front of me. I told myself to be patient and waited a good while until the car finally pulled up to the wash. Then they started talking again! After waiting a minute I just pulled out. Not coming back here ever again. read more

Just read the other reviews .. Save your two dollars and have these guys close up. Took my car here got the bug and tar removal and ended up scratching the front of my car. read more

If I could put a lower rating on this place I would. I stopped by and was taking advantage of the "free rainy day " car wash. When I pulled in there was no one around so I pulled to the back that's when I noticed a guy running out of the office, He lined up my left wheel on the conveyer and started the car wash but he was motioning to me to roll down my window so I did even with my van starting in the wash only to hear him say " YOUR WELCOME" in a very loud pissed off voice. Well maybe I would have said "THANK YOU" for the free wash had you been doing your job instead of being in the office or maybe if you hadn't started the conveyer before I had a chance to say thank you. If you don't want to give away free car washes then take down your sign and close. That would be better that being rude and obnoxious. If that was the owner then he is an ass and if it's just an employee he need to get another job because I know one thing. I will never return to that car wash for the free wash or the $5.00 wash that I use to get there on a regular basis. read more