I am a resident of over five years to share my feedback regarding the current state of the building. When I first moved in, the experience--from the front desk to management and maintenance--was truly magnificent. Unfortunately, I have noticed a significant decline in quality recently. It often feels as though the newer buildings are receiving more attention while the standards here have shifted.
Having been here since the opening, my perspective comes from long-term experience, and there have been several valid issues that have led me to change my view of the property.
Furthermore, I must address the situation regarding the parking garage. While I understand it is under separate ownership, it is an integral part of the resident experience, and the service there is currently unacceptable. As a customer paying $350 a month, I have found the treatment of both myself and my vehicle to be outrageous. There are significant communication barriers with the attendants, and the overall level of service warrants a serious investigation. read more