I am new in town and was in need of an auto repair shop after I damaged my vehicle's passenger side…read morerear view mirror. Presque Isle Auto gave a very reasonable quote and so I decided to go with them. I was easily able to make an appointment that fit my schedule (and the schedule of the person who had to pick me up and drop me off while my car was there). I dropped the car off at about 830am and the repairs were done by 1pm. The car was washed inside and out, and the repair looked great. I have attached photos of before and after to compare. It looks like the original window and if you didn't know it was a replacement, you could never tell. All around very happy with the service and obvious care Presque Isle Auto has for the customer. Although I hope to not need it, I will definitely be back.

Great work! I am new to the area and scratched a car I was borrowing from a friend. I tried to fix…read moreit myself with a paint pen and made it so much worse. In a panic I went to Presque Isle Automotive based on their reviews for fair prices, excellent work, and quickly done. I can now 10000% confirm that this is correct! Hopefully I won't need any more work done but if I do I'm coming here first. The guys are great and the car has never looked better!

1After a brake line broke on my dad's truck, we needed an emergency repair as we had no brakes…read more After calling a few auto garages, we called North east Auto Gallery. They understood our problem and made time for us. They fixed our brake line quickly, and we were back on the road in a couple of hours. I was so impressed I made an appointment for my 10 year old truck to be detailed, It came out like new The body shop does great work for the money. I could not thank the North East Auto Gallery enough - another 5 star business in North East.

It wasn't my starter it ended up being the alternator. Very expensive to fix. Thank you for your…read morehelp.

I just dont understand the one rating on here with one-star and a big story. The whole complaint…read moreis about how aggressive the mechanic was and how his coworker encouraged it. Yet when you read more of the persons review, he says Don't be fooled by their friendly demeanor and how nice they are. ‍

In availing the Yelp deal, I had the rare opportunity to introduce this site and its functionality…read moreto Mike, who handled a brokedown starter with honesty and great care. He might not have known about Yelp (something he's sure his son must've done) but he knows his vehicles. That's what matters. The car starts now, but the real gem here is service. Mike went out of his way to complete the job on a Saturday and, when I explained I'd be Ubering to get it, insisted that he pick me up instead. Thanks, Mike, and enjoy Yelp!

Had my 1991 Cadillac Eldo in his shop to fix it's first rust spots and to replace some chrome…read morestrips. I was nervous due to another shop telling me that they could not repair it properly due to it's age and another shop estimating almost twice as much as Tom did. Well, I could not be happier with the job they did. My "baby" is back to looking like the beauty it is. Please note that the address on this site is out dated. They are now further East on Buffalo Rd, across from the high school.

Great service, got me in quick and everything looked good! Above and beyond, Thank you!read more

I made TWO appointments at Ras, and BOTH TIMES, was told upon arrival that the mechanic wasn't…read morecoming in that day. The reason the first time was acceptable( injured foot,but the second time was ridiculous: He went on an unplanned vacation! Neither time did Ras call to tell me the mechanic wouldn't be in. Geesh! Not surprisingly, I made the decision to go elsewhere and, hopefully the new auto store will actually act like professionals. WARNING: If you make an apt. at this place, be sure to CALL BEFORE YOU GO unless you have nothing better to do than make multiple trips. :-)

From start to finish Johnson's car care and collision did 10 times better job than what bonnell's…read morecould ever do I will never go back to bonnell's where they just give you excuses and never call you back, and for the value from Johnson's car care and collision you'll end up with your cars showroom finish if I had to rate Johnson's from 1 to 10 Johnson's car Care and collision would be the only collision specialists in Erie Pa to get a 10

Johnson's was professional and my car looks great. They completed the work in a timely fashion and…read moretheir prices are really reasonable. I would highly recommend them if you are looking to have body work done on your vehicl.

It took me almost a year to find the exact (used) car I wanted -- the color, the make, the interior…read moreupholstery, etc -- after a distracted driver totaled my former car while it was parked on the street. Bought the dream car and owned it less than a month when the SAME THING happened -- distracted driver smashed the new car while it was parked in front of my house. I took the car to Platinum, where Eric fixed it to perfection. The car is metallic orange (Nissan's "monarch orange" paint) and I was worried that the paint wouldn't match exactly -- but the finished body work was EXCELLENT and the paint job is flawless! The car had been damaged once before I bought it, so Eric not onlyrepaired the "mistakes" the former mechanics had made, but restored my car to "like new" condition. I can't rave about Platinum Auto enough. They not only do amazing work, but they're good, honest, decent people as well. Best body shop in Erie, in my opinion!

Purchased a Redeye long block from them and had it shipped to Phoenix Arizona. Transaction was…read moresmooth and motor arrived in perfect condition. I know they are a body shop but they also sell some auto parts.

Very disappointed in management and the estimating agents was given the runaround for weeks on a…read moresimple estimate that could have been resolved in few days. Would never recommend this shiesty company to anybody. It seems like they want to pick and choose what vehicles to work on. I have a rust free truck that they would not even do an estimate on. Stay away!

Attempted Insurance Fraud on august 28 2018 i had the…read moremisfortune of encountering a bonnell's chevy pick up truck driven by employee edward taylor. he brainlessly ran through a stop sign and into the front end of my jeep wrangler. upon pulling over he immediately became hostile and claimed i "rear ended" him. this is the same story he later falsely told our insurance companies. fortunately for me, due to the type of damage (it was not to the "rear" of the truck), it was evident to the insurance companies that i did not rear end him. he was subsequently found 100% at fault for the accident. later my insurance agent relayed to me that shop manager Jodi was quick to verbally harass her over the phone after he found out their insurance would be accepting fault. these employees were not only profoundly unprofessional in their demeanors, they were blatant liars. i hope to never again have the misfortune of interacting with bonnells or any of their incompetent, dishonest employees