once again, great service, Jim came to our new house and fixed our front door and door going to the garage, both had terrible drafts coming through, were not even and did not latch smoothly, Jim is such a door expert that watching him work and seeing the finished result makes it obvious how important it is to hire a door professional and not a handyman, there is no comparison, my doors now have no draft what so ever, and open and close smooth while latching every time. This guy is truly a master at his craft read more

I called Hallmark and Son after being given his name by Southern Lumber. We already had the doors specifically ordered from Masonite but due to the age of our house, our doors needed to be shaved down 1/8 inch from the traditional 80 by 30. All I needed done was the door to be shaved down and the hinges routed out. I had all the measurements for the hinges. I called Hallmark and told him my situation. He doesn't even listen to all that I am asking for before he starts lambasting me with "what you are looking for is all wrong" and you "don't install doors this way." Now, my husband installed all the new doors at our old house and could do all the work again but due to an upcoming baby we thought we would just pay someone since it does take some time to route hinges. Instead of allowing me to tell him that we are not novices and know what to do, he starts insisting that he come to the house and do all the work himself. After not being able to get a work in I just hung up on him. Do not use this man. He strikes me as the type of person who tells you that you need all the extras when you really don't, just so he can make a quick buck. I am going to call Southern Lumber ASAP and tell them it hurts their reputation to even be giving out this man's name and number. read more

Jim was great! We had to wait awhile for the job to be done, but it was totally worth the wait! This guy is a total pro--I can't imagine there is ANYthing about doors he doesn't know! He replaced 3 hollow hallway doors with solid core doors in order to give us better noise insulation. He suggested we order them through Southern Lumber in San Jose, then he picked them up, brought them here and installed them. His rates were reasonable--$175 per door + $50 extra for solid core + hardware--I was very happy for him to order the new hinges (he explained 3 hinges were recommended for solid core instead of 2, due to the extra weight. When he was done, he vacuumed everything inside and out, leaving all the areas he'd worked on probably cleaner than they were before he arrived! Price seemed very reasonable for the amount of time he was here! He'd done such a good job, I decided to ask him about a couple of other long-standing door problems. He fixed the mis-alignment on our pocket door and even gave us the tool in case we needed to adjust it again! And he fixed our front door, which had been sticky so long, I'd just gotten learned to live with it. I'd almost forgotten what it felt like for it to open and close normally, which it now does, thanks to Jim! I recommend Jim to do any door installations and repairs! read more

I purchased three mirrored doors from Lowe's and Jim installed them for me. He's efficient, neat, and does very good work. He also installed the moulding for the door frame and rails and his cuts were straight and flush with the adjoining edges. Done right the first time, his expertise is clearly evident. Give him a call, he's easy to reach at around 8AM and 5PM. read more

I have hired Jim Hallmark three times over the past few years, twice for myself and once for my father. The jobs ranged from trimming door bottoms after installing new carpet, to fixing the sliding closet doors in Eichlers, to fixing a heavy, solid-core door pulling out its top hinge. On each occasion, Jim has been great to work with: responsive, extremely competent, and reasonably priced. Jim is very experienced: He knew immediately how to solve all of the problems I had, and the work he has done has lasted and lasted. read more

I called Jim to inspect and fix my house's doors which had become sticky and would frequently jam as the weather got warmer. After inspecting each door carefully, Jim patiently explained what was the likely cause of the problem and how best to fix it. I was impressed that he would find the root cause of the problem and not go willy-nilly hacking away at the door frame or sawing away at the door. In 2 hours he was able to fix 4 exterior doors and an additional 5 interior doors at a reasonable cost. He also fixed some doorknobs that he noticed were installed upside down and adjusted the height of the weatherstripping on the front door to maintain a good seal. Overall, I would highly recommend his service as he was friendly, cleaned up after himself, and was professional in making sure that everything was taken care of. read more

Hallmark installed two security doors for me several years ago. Doors are still holding up great. Hallmark was, fast, efficient, clearly experienced and reasonably priced. read more

Jim is good. It's hard to find someone that does this type of work any more. he picked a solid door from the lumber yard and replace the damaged door in my building, adding the hinges, weather striping and moving the lock sets from the old door to the new one. He also shaved another door that was sticking. He honest and does good work read more

Unprofessional service. I contacted Jim to help with an issue with our front door. We scheduled a time on a Friday. Both my wife and I work so we have to re-arrange our work schedules to be home when we are having work done. He called the day before and said he would need to reschedule to the following week. Said he would be out of town till the following Tuesday and asked me to call him back to schedule time...as the customer I have to call you back? He scheduled time for that Friday and he did arrive. Assessed the issue on the front door and fixed another door. Asked my wife to have me call him to schedule a time to replace the threshold on the front door. I call and he tells me he is busy with another job and will be for the rest of the week. Said he would be busy until the following Thursday. Asked me to call him on Thursday night to see if he is able to come to our house on Friday. Again...I have to call? As I mentioned both my wife and I work so we need to plan on the fly around his schedule? I called on Thursday per his instructions. I received no return call. Have called two more times on different days...again no response. Rude and unprofessional. I have no clue how a company providing professional service can be so off putting to customers. read more

I've hired Jim a couple of times over the past few years. Once to fix door that was scraping the floor. More recently he fixed a damaged pocket door and 2 other doors that were not closing properly. He's great! Responsive, skilled/knowledgable and a super nice guy. He fixed the problems quickly and for a reasonable price. read more

Jim was great! He came the same day I called, was very sweet and patient with my 2 year old who was enamored with him, and got the job done quickly. read more

You know, I've used Jim at three different houses over the years, and I am very happy with his work. he's been around and knows his stuff. prompt, quick, does a good job, and he prices fairly. What more do you want? Give him a try with all your door problems; I think you will be quite satisfied. read more

I have used Jim several times over the years and always does a perfect job. Thank you Jim

Jim was here and gone in 30 minutes, leaving me with a front door now squared within the existing jambs. Saved me a full day and $700 quoted by someone else. read more