We've been using Heavenly for a few years now as our local sitter moved, and at the recommendation…read moreof some friends. It's a bit further out from home but all the in-town options were littered with bad reviews so we knew that we'd have to head out a little bit to get something we could trust. Our odd couple duo love it here and know the route so well they'll start whining even a mile or two out. They get loved on and have never come back with any issues. The onboarding process is extremely thorough (including the meet + greet/tour) and I'd recommend this location to anyone looking for a boarding option for their fur babies. Our extended circle (as well as the siblings of our husky) all go here as well - so if you ever catch the derp parade on the grass, those are probably ours! PS - the grooming service is also great. we have a husky and those are *no joke* so that adds at least 1000/10 extra points

DO NOT LEAVE YOUR DOG HERE!…read more Absolutely unacceptable experience. I picked up my dog from Heavenly Pet Resort in West Covina, and she came home covered in ticks. Not just one or two--she had ticks ALL OVER HER after staying at a facility that is supposed to provide a clean and safe environment for pets. As a pet owner, that is completely unacceptable. What made the situation even more frustrating was the initial response. Instead of immediately taking responsibility, my wife was told that our dog must have gotten the ticks after we got home. That explanation made no sense to us, especially considering the number of ticks we found almost immediately after picking her up. It felt like they were trying to shift the blame instead of taking our concerns seriously. Instead of bringing our dog home and enjoying having her back, we had to inspect her from head to toe, remove ticks, worry about tick-borne diseases, sanitize our home, and take her to the veterinarian. No pet owner should ever have to deal with that after paying a boarding facility to care for their pet. To their credit, they ultimately refunded the cost of our stay and paid for the veterinary visit, and I do appreciate that they took financial responsibility. However, a refund doesn't erase what happened or the stress and concern it caused our family. We trusted them with a member of our family, and they let us down.

So this was my situation. My poor baby poodle Koji has been keeping our boxer Kiwi company outside…read morefor the last year. Kiwi has been really sick. Sadly, kiwi passed away and poor Koji needed some help. It was time to bring him back indoors! His hair was out of control! He was filthy, and needed major grooming. I mean MAJAHHH grooming. Check out the before and after pics... insane. You couldn't even see his eyes. I know bad fur mama. I searched for a local groomer and Sarah was the 1st to respond quickly! I got so lucky because someone had rescheduled and was able to bring Koji in immediately! Sarah is amazing. The minute Koji met her you can tell how passionate she is about her craft. She immediately connected with Koji, and gave me a brief consultation on how long it would take for the services. We left Koji with Sarah. Koji had a lot of work done! It took about 3 hours to make sure every area was given attention too. It's located by the West Covina mall -- so it wasn't a problem to kill some time. Koji got a full service groom ... which was teeth, nails, ears, sanitary shave, haircut/trim, skin check, bath, blueberry facial, and dry. He even came out with a cute bandana. We couldn't really style him because she had no choice but to shave his hair because it was so tangled. But You guys! OMG! He came out looking like a new dog and he smelled like a baby! . She did exceptional. I think there are very few groomers in this world who truly care about their clients and furry customers! Sarah is one of them -- she truly cares about you fur babies and will do whatever it takes to ensure the job is done with care. I highly recommend her for her grooming services! I saw she also offers a doggy day care. It's good to know I have someone I can trust to care for Koji when needed. I hardly give 5 stars unless I feel it's exceptional service--- and this groomer is!! I'll definitely be back! Thank you Sarah for your passion, your craft and attention to detail. Koji will definitely be back!

Called because I needed a dog walker. Sarah answered and enlightened me on so many things. Even…read morethough I didn't need services, she spent the time answering all the questions I threw at her. She is so lovely and resourceful. She is even looking up other dog walkers for me as we speak so I thought I'd let everyone know. This is our sweet pup.

We love London Ridge Pet Resort!…read more I've reached out to Adriana multiple times over the last few years to see if they could accommodate our Maltipoo for several days at a time while we were away on vacation. Every time, they responded quickly, communicated clearly, and made the entire process easy and stress-free. On one occasion, they were even able to accommodate us on very short notice when a family member was unexpectedly unable to care for our pup. We've always had a great experience with London Ridge. We love receiving pictures of our dog while we're away, and it's clear he enjoys the socialization and interaction with the other dogs. They take wonderful care of him, and Adriana has even been flexible with pickup times when needed, which we truly appreciate. Fees are very reasonable as well. Many thanks to Adriana and the team for consistently providing such loving and reliable care. We would absolutely reach out again for any future pet sitting needs!

We have taken our Frenchie puppy to London Ridge for daycare and overnight boarding and they are…read morefantastic. They are so loving and their home and yard are beautiful and clean, and have all the amenities our dog needs. They send pics and provide updates, and have fun extras like pup cups, yummy snacks, and even will do fun arts and crafts! We highly recommend London Ridge.

I am so grateful for Aki and her home. I feel so relieved to leave my pup in a comfortable homey…read morespace, as opposed to a cold kennel building. He is anxiously attached with major separation anxiety and I can see he is relaxed and comfortable staying with her and her pups. She also offers extra services (walks/hikes) and provides daily pictures. Thank you Aki, appreciate you!

We had Aki watch our 4 year old American Bully overnight in preparation for a vacation where we…read morewould need dog boarding for several days. Did research on Yelp and went with Aki and Sky's the Limit. Couldn't be more happy with the results. The initial consultation visit gave us confidence we were choosing the right place. During our stay, we got consistent updates and pictures. Aki is fantastic in communicating with us and we look forward to using her again.

Tl;dr: Do not use this company if you have a pet with medical issues that needs medication. Hit or…read moremiss with individual sitters and you have no choice or control over who they send over. I will never use them again after my TERRIBLE experience. Initially used this service for a short business trip with success so tried again for a longer trip to see family between Christmas and NYE. The company sent a sitter I had never met who incorrectly used the pill injector on my sick, elderly cat and forced her to swallow the over inch-long applicator tip. Resulted in $3,000 emergency vet surgery to remove that I had to manage from out of town. So deeply stressful for me but mainly my poor elderly asthmatic cat!! They handled it but SO unnecessary and only happened bc of their bizarre business model where they pick whichever of their employees are available, not someone who knows your house/pet. So if you get one who knows what they're doing you don't necessarily get them again - it's totally random from the customer's perspective. Instead of enjoying my family I had to spend the time managing the emergency they created from afar, stressed and fuming that I trusted this company to send someone competent to care for my sweet older cat. After the first disastrous pill delivery issue they sent the **same person** again a day later who clearly doesn't know how to give a cat medication and she, again, incorrectly gave my cat her medication!!! My cat gets ill if she misses just one day, the medication is a high-dose steroid for her asthma. The employee did not know how to give her the pill, but still marked the medication as administered on their form (I only figured out it didn't happen when I read the notes) and instead of giving her the pill rubbed it on her gums -?!? I am FURIOUS for my poor cat and at the incompetence of this employee they continue to use, along with the management that assured me they know how to give cats medication and yet still sent this individual out after it was proved that they cannot give a cat medication effectively. The other employees seemed to be ok but I had no choice over who they sent over, meaning every visit was a gamble. If you need anything beyond the most basic service, avoid avoid avoid!!!

This review update is loooong overdue. We've been customers of Sitters4Paws for over 6 years now…read moreand they're just fantastic!! The sitters care for our fur babies so lovingly - we always travel with such peace of mind knowing our boys are looked after so well. They have an app now which makes communication even easier - they send emails/messages and many photos with every visit. The sitters follow any instructions very well - we used to have an elderly cat that needed medications and they took care of it no problems! Making reservations for visits in their app is so easy and they approve them very quickly or reach out if there are any issues or questions. They get very busy around major holidays but always make sure to give us a heads up before things get full - above and beyond! On our first visit, a manager came out to the house and met our pets and set us up with a very solid lock box for the house key that the sitters use to enter and exit. They check the mail and will water plants if needed too. They always give our boys so much love and treats and make sure they get some play time in every visit. They fill their food bowls, top off the water fountain, scoop the litter, and even sweep up! Great service! Their prices have gone up quite a bit since we first signed up - but what hasn't nowadays? Lol - their prices are comparable to other sitting companies locally and it's worth it for the peace of mind we get - huge ty to all our sitters and to Sitters4Paws for all your love and care!

I tried several boarding places before I finally found No Bull Rehab. Having an English Bulldog…read morerequires a lot of knowledge about their breed and they were very knowledgeable and reassuring with all my questions. I've been boarding Bruce with No Bull Rehab for a few years now and am very comfortable when he is with them. They send photos and always have great feedback when I pick him up. They also have no problem giving him his meds or accommodating for him if/when needed. I love that he gets to socialize with other dogs and people while he is in their care.

We can't say enough good things about No Bull Rehab. We came to them feeling overwhelmed with our…read moredog's aggression and unsure how to safely manage him, and they completely changed the game for us. Not only did they help us better understand his behavior, but they also gave us the tools and confidence to handle him in a way that actually works. Drew, in particular, has been incredible. Our dog is like a completely different animal around him... calm, responsive, and genuinely happy. It's honestly amazing to see the transformation. Because of the trust they've built with him (and with us), this is the only place we feel comfortable leaving our dog. That peace of mind is priceless. They've truly been lifesavers for our family, and we're beyond grateful for everything they've done.

Let me start by saying I would give Juan and his team a 100/10, and here's why:…read more When I was looking for training for my 4-month-old Cavapoo, I did a lot of research before making a decision. From day one, Juan provided exceptional customer service. He was never pushy, took the time to explain the training process, answered all of my questions thoroughly, and was always easy to reach whenever I needed him. I ultimately chose the 5-week off-leash obedience program. As difficult as it was to leave my puppy for that long, it was absolutely worth it. My dog came home calmer, more confident, and with a much better understanding of commands such as stay, down, place, come, yes, and no. She listens significantly better and is clearly more focused and well-mannered. Oh and let me not forgot to mention she is now crate trained and potty trained. She now sleeps comfortably in her crate and understands that potty time happens outside. The facility itself is beautiful, private, and extremely clean. I also want to give a special shoutout to Dom for the incredible care and dedication he showed my dog during her stay. If you're considering professional training for your dog, I highly recommend reaching out to Juan and his team. The investment was one of the best decisions I've made for my dog. and I'm so grateful for the foundation they've helped build for her future.

The DOGGO USA team has been a wonderful experience for my dog, Ringo and myself. Ringo completed…read moretheir 8-week Board and Train program in December 2024, and the results have been truly impressive. The program focused on comprehensive obedience, off-leash reliability, recall, and behavioral modification, all through individualized and consistent training tailored to Ringo's specific needs. Juan and the entire team are amazing--compassionate, trustworthy, knowledgeable, and genuinely caring. They took the time to understand Ringo and worked patiently to help him build confidence, improve behavior, and develop reliable obedience skills. It was clear throughout the process that they care deeply about every dog they work with. What stands out most is the level of professionalism combined with the love and attention they give each dog. I felt completely comfortable trusting them with Ringo, and the communication throughout the program was excellent. Even after training, I continue to bring Ringo there for daycare and boarding, which says everything about the confidence I have in their team and facility. Ringo is always happy to go, and I know he is safe, well cared for, and in great hands. If you are looking for a team that delivers real results while treating your dog like family, The DOGGO USA is the place to go. Our experience with The DOGGO USA has and continues to make a lasting difference in Ringo's life. We are grateful for everything they have done for him. Highly recommend The DOGGO USA to anyone seeking training, daycare, or boarding services.

the owner is always so nice and friendly, it makes the whole experience even better. our pups…read morealways leave looking, feeling, and smelling fresh! definitely our go to place. it's conveniently close to home and reasonably priced!

Amazing work with my matted huskies. Paid a little more but they did the job! The crew is in pointread more

We have left reviews before on Chino's Caring Kennels grooming and Vet service and there's not any…read morechange. They still do the best of any other groomers in Chino. The Vetinarian service is also great. 'Caring' is the key word in their name as they are very compassionate with our Yorkies.

I boarded my Pomeranian here from April 2-6 while I was out of town. Overall, my dog seemed happy…read morewhen I picked him up around 11:30 AM and had minimal signs of anxiety, which I really appreciated. One downside was that the facility was closed on Easter Sunday. I wish there had been an option to pick him up that day when I returned from my trip. During pickup, my experience at the front desk wasn't great. The staff member was speaking very loudly the entire time (possibly due to the barking in the background), but it came across as dismissive. There wasn't much eye contact or friendliness, which made the interaction feel impersonal. I also would have appreciated a quick update or report on how my dog did during his stay, as that would have added peace of mind. Overall, my dog seemed well cared for, but the customer service and communication could definitely be improved.

Lola's Pet Sitting services have been outstanding! Lauren has been so accommodating and our three…read morecats love her. She's always on time and always adds a personal touch to our kitties. I highly recommend her services and she's the best! Walter and Terry

We used Lola's service to have our recently adopted American Pitbull Terrier walked as we had to be…read moreaway for over 8 hours. Lauren was awesome. Our dog took to her at the initial meeting. Lauren came by twice, updated us with pictures and took care of our good boy. Will definitely be using her in the future. Highly recommend her.