I stay at this location a few days out of the year. Breyonna&SuDaniel are always extremely welcoming! Convenient location, comfortable beds. read more

We had a suite that my boyfriend said was larger than his first apartment! This was a very nice feature of our stay--stocked kitchenette, two TVs, easy to stream Netflix, sofa, kitchen table, large bedroom with king-sized bed, good-sized bathroom. Room was quiet and clean. Housekeeping policy/schedule was a bit haphazard. No service the first day, which was fine, but we needed service the second day and asked for it in the morning at the front desk. We came back in the late afternoon and nothing had been done. (And no, we hadn't left the "do not disturb" sign on our door). We left for dinner and asked for service again, but were told that it may not be possible that late in the day. When we got back in the evening, we discovered that it had occurred, so that was great. However, the next day, we found that towels had been replenished but bed wasn't made. It wasn't a big deal, just kind of odd. The next day bed was made and towels replenished. Not a deal breaker, just unpredictable. Front desk staff wasn't the friendliest, but overall were efficient. Sundry shop could have used a wider range of selections as there is no bar or restaurant at the hotel. Would have been nice to have had some canned cocktails or wines and a couple more types of beer, perhaps a variety of cookies. Indoor pool and hot tub were very nice features of our stay. We enjoyed them daily. Clean. Hotel is walking distance from a couple of coffeehouses, a sports bar, and a some "local gem" restaurants, which was very nice. Not too far from Niagara Falls and other local points of interest, easily accessible by Lyft. read more

Checked in at midnight, only to find no sheets on my bed. The front desk said they have no other rooms so they would bring me a set of sheets, but I'd have to make the bed myself. The temperature of the room was set at 64° And despite the heater being on all night, it never warmed up until I use the blow dryer to heat the room. I will not stay here again. Really the only thing good about this hotel is the acceptable complementary breakfast. That is very basic, but does the job. read more

Top notch. Quiet clean, well stocked soaps. Beautiful layout to the room. So relaxing stay even though it was for business.

DO NOT COME HERE! Checked in and received a key. Went to the room only to find that the bed linen had not been changed. it literally looked as if someone had just gotten up. I called a housekeeper who was very nice, who offered to change the bed. I declined and called the front desk to exchange rooms. While waiting the lobby became filled with police. To say it scared me is an understatement. They were up and down in the stairwells. Not sure what was going on, but definitely unsettling. The hotel was clean otherwise and it's seen better days because my ceiling needed repair/paint. Around 11:30p I started to hear very loud music. I called to the front desk only to learn that there is a club/restaurant that is open until 2am. Unfortunately the music comes thru the foundation of the hotel b/c I thought there was party down the hall! If you're a professional person who has to get up early, this IS NOT the hotel to stay in. Although located in the very heart of downtown Buffalo, this hotel for me, sadly missed the mark. read more

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Note: They charge $20.00 per night parking fee!! Overall, our stay was excellent. We had four requests during our five night stay and all were promptly filled quickly. Free Breakfast was served and adequate! read more

Jorelisse is amazing, love what she does for the hotel, she is such a great energy everytime we meet

So after a very odd first night, the very hardworking and caring night manager did what she could to turn things around. Not only did we get our bed properly made today (with a top sheet), she even managed to get us foam pillows. This hotel is so well located - if it just had competent and consistent housekeeping, it would be much much better. Update: OK, day three, there is clearly something with the housekeeping. I'm not sure why you make one bed one day but not the other, and no idea why you don't leave us towels, but please, can you make up the room in a normal way? Even half normal will do, but this is getting old. Sheets on bed, towels in bathroom is not too much to ask. read more

My stay here has been great. It's quiet, the breakfast is good and the staff is super friendly. The only person i encountered that was kinda rude was one of the chef's but not bad enough to change my mind. I have never stayed at a Hilton before but after this experience I would again read more

I have stayed at the Hampton in downtown Buffalo twice so far. Both times for a week at a time. And, I can honestly say this is one of my favorite Hilton Properties. It is located in a bustling area with plenty of places to eat and a lot of night life. At night on the weekends the streets are a little loud especially if you stay on the Chippewa street side which is right across from a parking ramp. Still, it has a great location. If you are a beer drinker, you are within a 5 minute drive from more than 10 breweries or beer spots. And within walking distance from about 5 good breweries and beer spots. The guest services staff were exceptional for both my stays. They communicated with me to ask about my stay and were prompt with fulfilling my requests. The hotel has hot breakfast which was just okay. I say this because the bacon was always under cooked, the eggs over cooked and the potatoes unseasoned and undercooked. Still, it was nothing I could not overcome for an extra minute in the microwave and some ketchup. Finally, they have a pool, fitness center and business center. They also have parking which is an additional $10 per night.. If I have a next trip to Buffalo, I will search this hotel out as my first choice. read more

Hampton Inn & Suites Buffalo Downtown - Hotels Near Me - Buffalo, New York

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Why offer a breakfast buffet if you can't deliver! The worst breakfast buffet I have ever come across, Nothing was good even the juice was watered downed and had no flavor.I eat at a lot of hotel buffets and this one was the worst !!!Hampton Inn should not offer this mess read more

Clean, nice room and a friendly staff. This has a great location and met all my needs for a quick business trip. I would definitely recommend staying at this hotel. read more

This is a great hotel with a big city feel and excellent, kind staff. Highly recommended

I absolutely love this place!! Recently stayed here for couple days and I only have praises for this place. Conveniently nestled in downtown Buffalo, this place was close to everything. You want coffee, Starbucks is across the street. Mexican food, there is a restaurant attached to the hotel located in 1st floor. Great customer service, loved their complimentary hot breakfast, and I sincerely enjoyed their clean room!! Highly, highly recommended!! Lastly, kudos to front desk hotel representatives; you guys made my stay very pleasant!!! read more

We booked this room in September (a month ago) for our trip to Buffalo to see the bills. Today while we were four hours away from our home in queens, we get a phone call saying our stay was denied. We paid 500 dollars two months ago for two nights. How are we being told the DAY OF our stay that we can not stay there?? Incredibly unethical. We were on the phone on the car ride there for over an hour trying to figure out what to do and they did not want to talk to us on the phone. We ended up having to stay a mile away and Uber to places we were planning on going to that were originally within walking distance. So unprofessional. read more

Our room had a hot tub. I have no idea what level of room we booked, but there was a hot tub in our room and it wasn't any more expensive than comparable hotels in the area (I'm assuming, without in-room hot tubs). That alone with no mishaps probably would have led me to give this hotel 5 stars. On top of the hot tub, there was also: - free wifi - free parking (small lot but the staff will help you find a good place for the car outside the lined spots if too crowded) - friendly staff - free breakfast (and not the regular boring stuff, but Western omelettes and turkey sausage, and even a section of rice, seaweed, furikake, and tea if you wanted an Asian breakfast) - a fairly large room - a free gym (24 hours I think) - a pool that stays open late (11 pm I think, which we didn't know so we didn't bring bathing suits, since so many pools close early) We would definitely stay here again. Great experience. read more

Hampton Inn & Suites Buffalo Downtown - In-room hot tub! - Hotels Near Me - Buffalo, New York

The room had a microwave plate and a booger in the sink. Hair (not mine ) in the sink. read more

The place is very nice BUT our refrigerator froze all our food and drinks which was a huge inconvenience and $$ loss. I found- except for when I checked in - the front desk to be VERY unfriendly read more

This hotel is filthy. It needs a deep cleaning. The adjacent restaurant is mediocre. They closed the entrance for repairs during the work week. The staff is friendly but the hotel absolutely awful. They pipe in fragrance but the carpets are old, the wall paper is old and there is NO REAL housekeeping. read more

The Hampton Inn is a very nice hotel in downtown Buffalo. The rooms are spacious. We had a king size bed, nice and comfy. The room has a refrigerator and a microwave. The bathroom is spacious. The ventilator is on all the time and produced a humming sound. We reported it to the front desk and it was resolved right away. The people at the front desk are very friendly and helpful. Because of covid-19 there is no breakfast buffet. Instead you get a list with several options. You call in the evening before and tell them your choices. The next morning your box is waiting at the front desk. Usually there is coffee and tea 24/7 in the lobby, but that is now limited to a couple of hours around breakfast time. I used their digital key for the first time. Works well and easy, most of the time. On the second day it did work for the elevator and parking, but for some reason not on the door of the room. One surprise we found out later was that they now charge for parking, $10 per night. It did not used to be and nobody mentioned it when we booked or checked in. We extended our stay and switched it to another credit card. Somehow I got charged multiple times for the same room. Karen Monaco from the front desk looked at it and went above and beyond to resolve it. It took some days, but everything is okay now. read more

I DONT recommend coming here if you have kids or with a sports team. They only have 1-2 games a day so, we hangout at the hotel most of the day. We are here with my sons hockey team, so since there kids they play with a ball or mini hockey sticks. They were not bothering anyone and not in the middle of the hallways. We never let them be loud during quiet hours. The employees and managers would tell them to stop playing in one spot with mini hockey sticks, so naturally they started playing around the entire hotel. But of course that wasn't allowed either. They shouldn't have booked a bunch of hockey teams if they didn't wanna deal with children. THEY ARE KIDS WHAT DO YOU EXPECT!! They tried to kick us out because our kids were just being kids. On top of this, there were guests here calling the young girls with us "little bitches" and hallways smelling like weed but, we didn't complain once. read more

Another swing and a miss for Hilton in Downtown Buffalo. The interior public spaces are pleasant enough, but when your dog finds a half-eaten package of Lorna Doone cookies in the room you just checked into that has the Hilton "freshly sanitized" sticker seal over the door, you know the staff is barely going through the motions. Closer room inspection reveals missing bath hardware in the bathroom and the mother-in-law's room comes without an iron and ironing board. This is our second stay at a Hilton brand in downtown Buffalo in the past 30 days, do yourself a favor and try Marriot or an indie, at Hilton you evidently get even less than what you pay for. read more

I had a wonderful stay here and Emily at the front desk was extremely hospitable and changed my room no problem when I requested.

Rooms were clean. Stay was great, even with taste of buffalo going on just outside. They took care of one or two problem with out question. Pool is great, very accessible, steps with railings. Connect to the restaurant on w.chippawa st. Ted's, subway, chocolate bar, papaya, salsarita. Hotel is located close to allot to do. Ask for it, you may get it. Free breakfast buffet on the 2nd floor. Hopefully they are not busy, things fall apart, the help doesn't care, rather than filling something up they say "we are out of it" it's free and I live with out it. Front desk is ok. Yes I will return for my staycation. read more

Hampton Inn & Suites Buffalo Downtown - The pool - Hotels Near Me - Buffalo, New York

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This is a very nice hotel right downtown. Walking distance to quite a lot. Nice indoor pool and hot tub. Very large parking lot, we arrived late on a Friday night and there was plenty of spots available. They do charge $17 for parking. But they charge per night stay so on our overnight we only paid $17. (Other downtown city hotels charge daily) Comfy beds and our room was spacious and accommodating. We look forward to coming back again. read more

Beyond expectatives, excellence every square feet! All employees very friemdly and warm. They could.fulfill each Of My requests. Loved it! Will be back. read more

Hampton Inn & Suites Buffalo Downtown - Hotels Near Me - Buffalo, New York

Great location to the metro-rail and to other things downtown when you travel without a vehicle. I appreciated the continental breakfast which saved us a lot of added expense. The rooms were clean and large! We also got a very reasonable price for our 5 nights at this hotel! read more

Asked for housekeeping on day 2 and they never came. Three bags of trash stayed in the hallway overnight. Tub did not drain at all. I have trouble believing housekeeping didn't identify that problem. Couldn't fix it because it was a weekend. Shower curtain much too long for the opening and needs trimmed. Lock on door broken with a sticker saying use deadbolt. No intention of fixing. Breakfast omelets were burned and all three trash cans were overflowing with trash even though there was an attendant there. Pretty disappointing. Seems to be a problem across the brand. Delayed maintenance and persistently understaffed. Used to have higher standards. Will be changing to Marriott. read more

What's not to like? Really nice hotel right in the downtown area. Centrally located, free parking, free breakfast, and great front desk staff. Free wifi throughout hotel and all rooms. Spacious room with comfortable king sized bed, Neutrogena products in the bathroom, good AC, well kept and clean. Complimentary coffee and tea all day long in the lobby. Library room with an assortment of books and comfy chairs. Large pool and hot tub area which are well maintained. Connected to the Chocolate Bar and Papaya restaurant . Within walking distance to many bars and places to eat. Only a few minutes drive to major attractions. Easy check in and check out. Price was reasonable for a midweek stay. We arrived here for a few days recently and would definitely stay here again. For all intents and purposes it served it's purpose quite well and we had a terrific stay. read more

Booked this hotel as soon as I found out i was headed to Buffalo for an exam. It was the second cheapest hotel that I could find, but I found it to be a bargain. The hotel reservation included free wi-fi usage, free continental breakfast, and a shuttle from the hotel to the airport. The hotel also has a gym, a pool and a complimentary laundry room. My room had a king sized bed, flat screen tv and a huge bathroom. The room was pretty spacious and comfortable. There are a ton of lamps and lighting in the room, and lots of drawers to unpack your things in. The hotel and the hotel room were very clean. The service here, for the most part, was good. The people in the front desk are pretty knowledgeable and helpful. I did feel like sometimes they were just trying to answer my questions as quickly as possible to get me to go away, but they still got all the information across that I was asking for. While this place was packed with others taking the same exam, it was still fairly quiet. The hotel has a few restaurants within, but for those on a budget, they have a Subway within the hotel too. I did patron the Subway once, not having any time and not much cash on me. it was just like any other subway and more importantly, the prices were not jacked up. If I ever am staying in Buffalo again, I think I would stay here. You really get a lot of bang for your buck and I thought the hotel rooms were really nice. read more

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Definitely one of the best standard hotels I've stayed in. The welcoming, friendly staff, and the large rooms/bathrooms, comfortable bed, and complimentary wifi are hard to complain about. If you're in town this time of year, and can't stand to battle the frigid Buffalo weather, you can always take your pick of eateries attached to the hotel. With Chocolate Bar, Papaya, and Salsarita's, you'll be able to get a decent meal without braving the cold. The complimentary breakfast is also top-notch (as far as hotel breakfasts go). It's rare that a hotel breakfast is worth reviewing, but the hot foods selection was good, the fruit was fresh, and the staff kept the area clean. My only complaint about it has nothing to do with the hotel, itself. If you're in town during the weekend or busy season, skip the breakfast. When people see "free" or "complimentary" anything it can create chaos, and that's exactly what you'll experience in the breakfast area if you go at the wrong time. I'd rather go somewhere and pay for breakfast to avoid the way people behave while battling for the waffle maker or toaster. We'll be back again and often, so I'm glad that we've found a dependable hotel! read more

Had a friend staying here during the st Patrick's day parade and they said if we went up to the room to use their bathroom the occupancy rate would change. There are many other hotels on this strip to choose from and you should stay elsewhere. I understand that it is a crazy weekend but we did not have luggage or anything to suggest we were staying overnight. Very disappointing. read more

We stayed in the king guest room with a jacuzzi, the room was very. There was a plug set up on the left side of the bed but not the right. Our coffee set up was in the bathroom and I truly hated that. I don't know why they would ever do that. Everything else about the room was great. The jacuzzi was so relaxing it stayed hot for hours, tv was great we hooked up our PS4, no problems there! read more

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The staff at the Hampton Inn & Suites was amazing. Every shift I encountered , late night, morning, afternoon, the staff was very helpful, proactive and professional. My room was very clean, bed was comfortable and they had a morning breakfast until 10am each morning. The hotel is close (easy walking) to many excellent restaurants, bars and close to a trolley stop. But the area is quiet. There is also an indoor pool. Would absolutely stay here again my next trip to Buffalo. Was here 5 nights. read more

This is a really nice Hampton Inn. My room (King bed) was very spacious. I think that I got upgraded because the bathroom was almost as big as the room. Walk in shower that could have held at least five and a separate jacuzzi tub. Overall service was good. The few times that I needed something, the request was taken care of right away. The hotel itself was very clean and located around many restaurants and bars. Would recommend staying here read more

Hotel was decent. The room was your average business trip type of room. Room was clean, no complaints here. Breakfast was below average. Now on to the worst part of my experience. On the day of check out, I went out to my rental car which was parked on site in their gated parking lot. I came out to realize that my rental car had the driver's door window smashed out. Luckily, nothing was taken as I did not leave anything in the car. My car was one of three cars in the hotel parking lot with smashed windows. When the police arrived, they stated I was the 7th call this morning and it was only 8AM. I don't fault the hotel for this but PLEASE be aware that this has happened in this parking lot before. DO NOT leave any belongings in your car at all, even if they are out of sight. I was lucky but others did lose personal belongings from their vehicles. On the plus side, the hotel maintenance man was super friendly and helped people vacuum the broken glass from their cars. I place no blame on the hotel just want people to be aware of the risks in this city. read more

This property does not have enough on -site secure parking for all of their guests. First come first serve and then the front desk tells you to just go drive around and find somewhere else to park on the street. read more

I had reservations through this hotel, and cancelled 2 days after I reserved them. I was charged $838.00 and they will not refund them, even though they will renting those rooms to someone else. I DO NOT recommend giving them any of your money read more

I am a big fan of Hampton Inns across the country. This one doesn't disappoint. While it isn't as up to date as my favorite Hampton Inn in Amarillo, it is still a great place to stay. Breakfast was always warm and on time, and there was coffee available at all times of day. The staff was also very helpful, and gave great recommendations (evan an umbrella). read more

Hampton Inn & Suites Buffalo Downtown - This was my first time having bagel toppers, and they were great! The sausage links are not as good as the sausage patties. - Hotels Near Me - Buffalo, New York

Hampton Inn was the perfect choice for a night away. We were in town for the Buffalo game and wanted to have a relaxing evening. Other reviewers have complained that card keys are required to access the parking lot, but it was no problem. There is an area to park your vehicle while checking in an unloading your bags, and the parking lot is very convenient. There is a beautiful pool area adjacent to the lobby and a library nook off the main seating area. The business center and breakfast are on the 2nd floor and are very clean and modern. Breakfast selection is average, but adequate. There is a great cafe across the street, too. There are three restaurants attached to the hotel, and many bars and restaurants within easy walking distance. The staff was courteous and helpful. read more

Hampton Inn & Suites Buffalo Downtown - In room hot tub - Hotels Near Me - Buffalo, New York

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